Palm Inn Hotel near Tyler Mall Riverside

Hotels
5.3 (542 reviews)
10518 Magnolia Avenue , Riverside , US
+1 951-359-0770

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Hot tub/Jacuzzi
Private parking
See all facilities

Review Highlights

Pros:
Good service from some staff
Convenient location
Cons:
Dirty conditions
Cockroaches present
Lack of hot water
Uncomfortable beds

Categories

Cleanliness
2.51
Numerous mentions of cockroaches, dirty towels, and overall filthy environment.
Service
7.48
Mixed feedback; some guests mention pleasant service, while others report issues.
Location
6.52
Some positive aspects about convenience, but concerns regarding safety due to homeless presence.
Room Quality
3.47
Reports of outdated conditions, cockroaches, and uncomfortable beds.
Amenities
5.5
Basic amenities are available but not well-maintained or satisfactory.
Value for Money
4.46
You get what you pay for; many guests express dissatisfaction given the price.
Food and Beverage
5.51
No specific mentions, assumed to be standard quality for this hotel tier.
Overall Experience
6.98
General dissatisfaction expressed, but a few positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:30

Property Description

Convenient Location
The Palm Inn Hotel near Tyler Mall Riverside is strategically situated off U.S. Highway 91, offering easy access to major attractions like the Galleria at Tyler shopping center, Castle Park, and Kaiser Permanente Riverside Medical Center.

Amenities Galore
Guests can enjoy complimentary perks such as free coffee, wireless high-speed Internet, and access to over 80 cable channels including HBO and ESPN. The hotel is also pet-friendly, with fees applicable, catering to all types of travelers.

Comfortable Accommodations
Each room at this Riverside hotel is well-appointed with essential amenities like coffee makers, refrigerators, and microwaves. Business travelers can benefit from services like copy and fax machine access, ensuring a productive stay.

Book your stay at the Palm Inn Hotel near Tyler Mall Riverside now to experience convenience, comfort, and top-notch amenities.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.3
Based on 542 reviews
Cleanliness: 2.51
Service: 7.48
Location: 6.52
Room Quality: 3.47
Amenities: 5.5
Value for Money: 4.46
Food and Beverage: 5.51
Overall Experience: 6.98
S
Sergio • couple • us
9
2026-11-04 • via Nuitee
J
Jonathan • solo_traveller • us
1
Could not get a refund on this I believe I deserve a refund because I did nothing wrong
Pros:

They refused to allow me to stay

Cons:

They refusal to allow me to stay with simply because my friend that was with me dropping me off, had a dog

2026-11-02 • via Nuitee
P
Preciosa • solo_traveller • us
10
2026-10-21 • via Nuitee
N
Nathanael • couple • us
2
Cons:

The staff was rude and clearly didn’t understand what was going on

2026-10-21 • via Nuitee
M
MARK A • couple • us
1
Just a stereotypical rundown motel that shakes you down for cash and try’s to make money of it’s cli
Pros:

The only good part of my stay there is the customer service the morning manager gives she is very helpful and doesn’t try to extort anyone like the night manager charging cash for every little detail late fees visitors fee parking fee pet fee

Cons:

I didn’t like how the night manager would have us pay cash or else he won’t accept our payment for the next day due too visitors or late fee even parking fees he wants it cash and away from the cameras seems concerning and kinda illegal

2026-10-13 • via Nuitee
C
Chelsea • family_with_children • us
10
2026-10-08 • via Nuitee
C
Clint • couple • us
2
The woman was rude
Pros:

Location

Cons:

Staff

2026-09-15 • via Nuitee
O
Ortiz • solo_traveller • us
3
Vagabond is the right name
Pros:

The air conditioner worked.

Cons:

It looked like a hotel for indigent people. I was lucky enough to get a parking inside, because someone was leaving. The clerk told me I could park in the outside parking lot. There were people hanging out there, so no. I could hear people talking outside almost all night. It was clean inside, but I really didn't feel safe. I had a chair blocking the door along with the locks. It was prepaid and a little late when I got there or I would have canceled and looked elsewhere.

2026-09-15 • via Nuitee
S
Steven • solo_traveller • us
8
Was very content to see everything was clean painted and up to date , close proximity to food and entertainment as well
Pros:

Clean and organized

Cons:

People out front are less than desirable

2026-09-04 • via Nuitee
M
Mareena • solo_traveller • us
1
I sat in the room for less than an hour before I called the money a loss and left.
Pros:

Absolutely nothing

Cons:

Everything. Horrible area. Disgusting property.

2026-09-04 • via Nuitee
G
Granado • solo_traveller • us
10
Pros:

Location

Cons:

n/a

2026-09-03 • via Nuitee
A
Angela • couple • us
4
2026-09-02 • via Nuitee
G
Granado • solo_traveller • us
10
Pros:

Location

Cons:

n/a

2026-08-30 • via Nuitee
M
Marroquin • solo_traveller • us
10
2026-08-27 • via Nuitee
M
Marroquin • solo_traveller • us
10
2026-08-27 • via Nuitee
M
Marroquin • couple • us
10
2026-08-27 • via Nuitee
M
Marroquin • couple • us
10
2026-08-27 • via Nuitee
M
Marroquin • solo_traveller • us
10
2026-08-27 • via Nuitee
M
Marroquin • solo_traveller • us
10
2026-08-27 • via Nuitee
M
Marroquin • solo_traveller • us
10
2026-08-27 • via Nuitee