Palm Inn Hotel near Tyler Mall Riverside

Hotels
5.3 (503 reviews)
10518 Magnolia Avenue , Riverside , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Good service from some staff
Convenient location
Cons:
Dirty conditions
Cockroaches present
Lack of hot water
Uncomfortable beds

Categories

Cleanliness
2.51
Numerous mentions of cockroaches, dirty towels, and overall filthy environment.
Service
7.48
Mixed feedback; some guests mention pleasant service, while others report issues.
Location
6.52
Some positive aspects about convenience, but concerns regarding safety due to homeless presence.
Room Quality
3.47
Reports of outdated conditions, cockroaches, and uncomfortable beds.
Amenities
5.5
Basic amenities are available but not well-maintained or satisfactory.
Value for Money
4.46
You get what you pay for; many guests express dissatisfaction given the price.
Food and Beverage
5.51
No specific mentions, assumed to be standard quality for this hotel tier.
Overall Experience
6.98
General dissatisfaction expressed, but a few positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:30

Property Description

Convenient Location
The Palm Inn Hotel near Tyler Mall Riverside is strategically situated off U.S. Highway 91, offering easy access to major attractions like the Galleria at Tyler shopping center, Castle Park, and Kaiser Permanente Riverside Medical Center.

Amenities Galore
Guests can enjoy complimentary perks such as free coffee, wireless high-speed Internet, and access to over 80 cable channels including HBO and ESPN. The hotel is also pet-friendly, with fees applicable, catering to all types of travelers.

Comfortable Accommodations
Each room at this Riverside hotel is well-appointed with essential amenities like coffee makers, refrigerators, and microwaves. Business travelers can benefit from services like copy and fax machine access, ensuring a productive stay.

Book your stay at the Palm Inn Hotel near Tyler Mall Riverside now to experience convenience, comfort, and top-notch amenities.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.3
Based on 503 reviews
Cleanliness: 2.51
Service: 7.48
Location: 6.52
Room Quality: 3.47
Amenities: 5.5
Value for Money: 4.46
Food and Beverage: 5.51
Overall Experience: 6.98
P
Phelps • solo_traveller • us
7
2026-05-09 • via Nuitee
L
Loza • solo_traveller • us
10
Pros:

Friendly staff

Cons:

That under the beds were dirty and there were cockroaches

2026-05-07 • via Nuitee
G
Garcia • couple • us
3
Bad
Pros:

Didn’t like the property very much because the simple fact that there was cockroaches on the property and then the staff didn’t tell us. The code enforcement was gonna come check every room at the property so therefore I was woken up and asked to step out of the room with my belongings and all my private stuff inside the room that they needed to do an inspection on the property the staff failed to relay that message to me which I would like to know, but they failed to tell me anything about that which I thought was very rude.

Cons:

I didn’t like the fact that the room had cockroaches. I didn’t like the fact that the staff didn’t tell me that they were gonna do an inspection on the room with code enforcement and the police so it wasn’t very

2026-05-06 • via Nuitee
C
Camila • solo_traveller • br
10
2026-05-04 • via Nuitee
J
Juan • solo_traveller • us
1
Pros:

Location

Cons:

Old, Mattress, No hot water.

2026-05-04 • via Nuitee
L
Laura • solo_traveller • us
10
2026-05-04 • via Nuitee
B
Barragan • solo_traveller • us
10
2026-05-03 • via Nuitee
C
Crystal • couple • us
10
2026-05-02 • via Nuitee
M
Michelae • extended_group • us
5
2026-05-02 • via Nuitee
C
Chelsea • family_with_children • us
10
2026-05-02 • via Nuitee
J
Jiddy • couple • us
10
2026-04-30 • via Nuitee
J
Jiddy • couple • us
10
2026-04-29 • via Nuitee
R
Raul • couple • us
1
Cons:

Roaches in the room

2026-04-25 • via Nuitee
J
Jamal • solo_traveller • us
10
2026-04-23 • via Nuitee
D
David • family_with_children • us
1
DO NOT BOOK HERE !!! RUN AWAY !! DO NOT WALK !!
Pros:

ABSOLUTELY NOTHING

Cons:

Where do I start
Ok well, Roaches, Refrigerator leak all over the floor. , No phone, NO I C E at All . Cold Jacuzzi
Told room cleaning and fresh towels Must be requested !

2026-04-17 • via Nuitee
R
Ruben • solo_traveller • us
10
2026-04-17 • via Nuitee
G
Garcia • couple • us
7
Great price, friendly staff good place
Pros:

I love how friendly the staff was and how easy it was to book the room also, how friendly and very helpful. The staff was giving me a discount for my pet.

Cons:

I can’t say there was anything I didn’t like because there wasn’t anything I didn’t like

2026-04-16 • via Nuitee
S
Savannah • couple • us
1
Not okay.
Pros:

I didn’t really like any thing

Cons:

The staff is RUDE there was ROACHES it also is like homeless shelter & it didn’t say anything about that on the booking sites my door looked like it was kicked in a few times even closed on the inside you can literally see out side my toilet didn’t flush I had to take the top off an pull the little string inside they wouldn’t even give me a different room for that blankets where DIRTY I had to go buy my own an the towels had nasty stains

2026-04-13 • via Nuitee
P
Peter • couple • us
1
It’s a dump
Pros:

Nothing at all, drug addicts, walk in and out of the hotel

Cons:

The bedsheets were dirty, and cigarette burns were through the blankets
The restroom was dirty
The AC didn’t work

2026-04-03 • via Nuitee
H
harold • couple • us
8
2026-04-01 • via Nuitee