Best Western Inn

Hotels
•
Best Western
7.6 (154 reviews)
900 Lincolnway E, Goshen, Indiana, 46526 , Goshen , US
+1 574-533-0408

listing image 1
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Pets allowed

Facilities

Library
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Smoke-free property
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Helpful and friendly staff; management responsive
Convenient location near downtown/restaurants
Complimentary breakfast and all-day soda/coffee available
Reasonable value for price / acceptable for budget travelers
Some guests reported surprisingly clean/nice rooms for price
Cons:
Cleanliness issues: reports of mold, odors, dirty filters
Room quality problems: sagging or stiff beds, dated units, low water pressure
Loud train noise at night or nearby
Inconsistent housekeeping (minimal service reported)
Building needs repairs/paint; occasional sewage smell or clogged drains

Categories

Cleanliness
5.5
Multiple reviews cite black mold in the bathroom, odd smells, dirty AC filters, minimal housekeeping on early days, and reports of unclean rooms — cleanliness is a clear weakness.
Service
9.2
Staff praised repeatedly: described as great, very friendly, helpful, and management took extra steps to resolve issues; staff responsiveness is a strong positive.
Location
7
Location near downtown and restaurants is convenient, but several guests mention loud trains and a somewhat sketchy exterior in places — mixed but generally acceptable.
Room Quality
5.8
Rooms are described as dated with sagging/stiff beds, poor water pressure, occasional clogged drains, missing in-room coffee makers and other wear-and-tear — room quality is below average.
Amenities
8.6
Amenities like a soda fountain available all day/night, free coffee, and a complementary breakfast are repeatedly noted and appreciated, though the building needs some repairs.
Value for Money
8.4
Several guests say the price/availability makes the stay acceptable and some note the room was surprisingly good for the price; overall perceived as good value despite issues.
Food and Beverage
8.7
Breakfast buffet and soda fountain receive many positive mentions as excellent or good; a few reports of poor items (molded fruit, bad sandwiches) lower this slightly but overall F&B is a strength.
Overall Experience
7.6
Guest experiences vary widely: some had great stays and would return, others encountered significant cleanliness and room issues. The aggregate impression matches the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Spectacular Views and Convenient Amenities
Enjoy stunning views from the terrace and garden at Best Western Inn. Take advantage of complimentary Wi-Fi, a picnic area, and a vending machine for your relaxation.

Delicious Breakfast and Business Facilities
Start your day with a complimentary full breakfast served daily. Stay productive with complimentary wired internet access, a business center, and express check-out.

Comfortable Rooms and Entertainment
Rest in one of the 72 air-conditioned rooms with modern amenities like refrigerators, microwaves, and pillowtop beds. Relax with complimentary wired and wireless internet and LCD televisions.

Book your stay at Best Western Inn in Goshen for a memorable experience near popular attractions like Elkhart County Fairgrounds and The Lerner.

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 154 reviews
Cleanliness: 5.5
Service: 9.2
Location: 7
Room Quality: 5.8
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 8.7
Overall Experience: 7.6
B
Bonnie • partner
6
Pros:

We liked being able to walk right to our room from the car. We didn’t like the sandwiches for breakfast and molded fruit on the counter.

2025-10-13 • via Nuitee
Y
Yaya • family
8
Pros:

Noisy railway

2025-10-12 • via Nuitee
B
Brycen
8
Pros:

Outside seemed a little sketchy but the inside was clean but the bed was stiff. Overall it delivered what I was looking for not disappointed but an average experience.

2025-10-12 • via Nuitee
K
Kevin
8
Pros:

Water pressure was low as well as the hot water. There was no coffee maker in the room. Location was good and the room and area were clean. First 2 days housekeeping was minimal.

2025-10-05 • via Nuitee
D
Dana
10
Pros:

I was pleasantly surprised at just how clean and nice the room was for the price. Would definitely stay again!

2025-10-03 • via Nuitee
T
Tyson
8
Pros:

Everything was fine. Need new pillows.

2025-10-01 • via Nuitee
T
Timothy
8
Pros:

Yes

2025-09-27 • via Nuitee
C
CONNIE • family
8
Pros:

Clean room, quiet place, free soda/coffee all day long, which was great! Bed in our room needs replaced (sagging and springs pop) and the building is in need of some repairs/paint. Overall, I would stay here again.

2025-09-25 • via Nuitee
H
Harold
10
Pros:

Staff was great
Loved that they had fountain soda available with a complementary breakfast

2025-09-23 • via Nuitee
J
Jeffrey • partner
6
Pros:

If this is the property located in Goshen, IN, then this review is the fight review.
It's out of date and unclean. It doesn't meet the Best Western Inn Plus quality.We've stay at some great hotels of yours across the USA. This property is a complete disappointment.

2025-09-21 • via Nuitee
T
Timothy
2
Pros:

1) there was what appeared to be black mold around the ceiling in the bathroom.
1) the room had an odd smell.
3) the filters for the ac/heating unit were fill of a black/gray substance.
4) the trains constantly running behind the motel were really loud
5) it is not the typical Best Western. I've stayed in BW's all across the country. This was a shock. We canceled our 2nd night and found another place to stay. It reminded us of an old dive motel.
6) when I took a shower the drain was apparently mostly clogged. The water was up to my ankles by the time I finished.
7) the outside looked nice though.
I have pictures of all the issues and reported it to BW corporate.

2025-09-18 • via Nuitee
T
Tashika • partner
10
Pros:

Overall everything from the staff, the up keep of the property, rooms, the complementary breakfast to the available dinning options around the area. Great stay. No complaints at all.

2025-09-14 • via Nuitee
E
Elizabeth • family
6
Pros:

Toilet had strong raw sewage smell :(!

2025-09-10 • via Nuitee
A
Asha • family
8
Pros:

Breakfast was good. Our room was not serviced at all in the four days we were there.

2025-09-07 • via Nuitee
C
Carlett • family
6
Pros:

Property was like a motel. The room was not ready when we got there at 3. Staff did work to try to make things right. We check out after 6 hours of day of checking in.

2025-09-07 • via Nuitee
S
Sandra
10
Pros:

Nice

2025-09-07 • via Nuitee
R
Richard • family
2
Pros:

Not ideal for any family considering the drive to/from Notre Dame. But the price (and availability during peak dates) makes it bearable in a pinch

2025-09-05 • via Nuitee
C
Christine • friends
8
Pros:

Train loud at night

2025-08-31 • via Nuitee
G
Gregory • partner
10
Pros:

Great location - near downtown and local restaurants

2025-08-31 • via Nuitee
K
Kay
8
Pros:

rooms were dated

2025-08-29 • via Nuitee