Best Western Riverside Inn

Hotels
•
Best Western
7.9 (2270 reviews)
2400 Riverside Drive , Macon , US
+1 478-743-6311

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms and plentiful towels
Convenient location / easy highway access
Good continental breakfast (often praised)
Good value for the price
Cons:
Inconsistent breakfast quality / coffee from machine
Some rooms dated, small bathrooms or not as pictured
Amenity issues (ice machine, cold hot tub, TV programming)
Occasional musty smell or cleanliness lapse (hair in tub)
Beds and pillows not always comfortable

Categories

Cleanliness
8.2
Many guests repeatedly note clean rooms, plentiful towels and toiletries; a few reports of musty smell and hair in a bathtub indicate occasional lapses.
Service
8.6
Consistently praised staff — described as friendly, helpful and exceptional (multiple named compliments, efficient check-in).
Location
8.2
Convenient highway access and proximity to destinations (hospital) are repeatedly noted; one comment mentioned the surrounding area felt sketchy.
Room Quality
7
Rooms are generally clean but several guests reported dated showers, low water pressure, small bathrooms, uncomfortable beds/pillows or rooms not matching online photos.
Amenities
7.5
Continental breakfast, courtyard and parking are positives; some amenities had issues (ice machine not working, cold hot tub, TV programming difficulties).
Value for Money
8
Several guests call it good value and were glad they stayed; a minority felt the room quality didn’t fully match expectations.
Food and Beverage
7.6
Breakfast opinions vary — many praise an excellent continental spread, others call it poor or limited (coffee from a machine noted); fruit often singled out positively.
Overall Experience
8.1
Overall sentiment skews positive due to friendly staff, cleanliness and convenience, though isolated issues (room condition, some amenities) temper a few stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Amenities

Located in Macon, Georgia, the Best Western Riverside Inn offers rooms with free Wi-Fi, HBO, and coffee facilities. Guests can enjoy the seasonal outdoor pool and proximity to Ocmulgee National Monument.

Entertainment Options

The hotel features a lounge with billiards and karaoke, perfect for a fun evening. Additionally, guests have access to a gym to stay active during their stay.

Local Attractions

Explore Macon's highlights with the Cherry Blossom Festival just 2 miles away and the Museum of Arts and Sciences within a 5-mile radius. Book your stay at Macon Best Western Riverside Inn for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.

Lounge will be closed due to under renovation till further notice.

The swimming pool will open on May 15,2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 2270 reviews
Cleanliness: 8.2
Service: 8.6
Location: 8.2
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 8.1
D
Donna • couple • us
10
Glad I made this decision.
Pros:

Selection was very adequate

Cons:

I was fine

2026-10-31 • via Nuitee
C
Crystal • couple • us
10
Just an all around great place to stay!!!
Pros:

Very well maintained! Clean and comfy! Staff was wonderful! Great breakfast!

Cons:

Nothing

2026-10-30 • via Nuitee
T
Tabitha • family_with_children • us
10
2026-10-28 • via Nuitee
M
Michael • extended_group • us
9
2026-10-28 • via Nuitee
T
Tabitha • family_with_children • us
10
2026-10-28 • via Nuitee
M
Mary Silver • family_with_children • us
10
Macon GA
Pros:

Best friendly staff ever. Easy access to freeway. Clean room.

2026-10-28 • via Nuitee
L
Linda • couple • us
8
Had a wonderful time at the hotel.
Pros:

Great location and very clean. Staff was very pleasant

Cons:

Breakfast could have been better and the ice machine didn’t work properly.

2026-10-28 • via Nuitee
H
Hannah • solo_traveller • us
8
It was a great place to stop for the night on my long drive for me and my animal.
Pros:

I felt safe in the area. I enjoyed the full continental breakfast. My favorite was the courtyard for my animal to walk around.

Cons:

The shower was a bit dated and water pressure was not great. The room was nice and clean though with plenty of towels and washcloths, toilet paper, shampoo, conditioner, etc.

2026-10-27 • via Nuitee
E
Edgar • couple • us
10
Cons:

Programing the TV not good for older people

2026-10-26 • via Nuitee
R
Renata • solo_traveller • us
10
Perfect!
Pros:

Clean room and comfortable bed. Breakfast was great?

2026-10-26 • via Nuitee
S
Steve • solo_traveller • au
7
2026-10-25 • via Nuitee
G
Gail • couple • us
9
Pros:

Very clean

2026-10-23 • via Nuitee
G
Gonzalo • family_with_children • us
7
2026-10-23 • via Nuitee
S
Sinclair • solo_traveller • us
10
Pros:

the staff were very friendly and helpful , and the facilities were very accommodating

Cons:

nothing

2026-10-23 • via Nuitee
A
Angelique • couple • us
8
2026-10-22 • via Nuitee
L
Larry • couple • us
9
2026-10-21 • via Nuitee
O
Oscar • family_with_children • us
9
Pros:

Accessible parking and private

2026-10-19 • via Nuitee
D
Dawn • couple • us
4
Pros:

Off highway

Cons:

Hot tub was cold and area was sketchy

2026-10-19 • via Nuitee
O
Oscar • family_with_children • us
10
2026-10-19 • via Nuitee
O
Oscar • family_with_children • us
10
Pros:

I vovet

Cons:

Privacy

2026-10-19 • via Nuitee