Eden Resort and Suites, BW Premier Collection

Hotels
•
BW Premier Collection
9.2 (1155 reviews)
222 Eden Road , Lancaster , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Family friendly
Affordable pricing
Cons:
Noise disturbances
Uncomfortable beds
Breakfast not included

Categories

Cleanliness
8.41
Generally clean, but some reviews mentioned dirty towels and issues with bathroom doors.
Service
9.88
Staff received high praise, particularly for their assistance and compassion.
Location
9.42
Well-located for family activities with easy access to amenities.
Room Quality
8.37
Rooms praised for beauty but some found beds uncomfortable.
Amenities
9.4
Great amenities including pools and holiday decorations.
Value for Money
9.36
Affordable pricing for a quality experience.
Food and Beverage
8.91
Food options were available, but breakfast not included in stay.
Overall Experience
9.88
Overall positive experiences despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:05

Property Description

Luxurious Accommodations - Experience comfort and convenience in our spacious rooms equipped with modern amenities like free Wi-Fi, flat-screen cable TV, and tea/coffee facilities.

Relaxation and Recreation - Unwind in style with our heated indoor and outdoor pools, sauna, and hot tub. Let the kids have a blast at the outdoor playground while you enjoy some well-deserved relaxation.

Convenient Location - Located near Lancaster Brewing Co. and Tanger Outlets, our hotel offers the perfect blend of tranquility and easy access to nearby attractions. Explore the best of the area with ease during your stay.

Book your stay at Eden Resort and Suites BW Premier Collection now for a memorable and relaxing experience.

Important information:

Please note that the courtyard view rooms overlook a function area used for meetings, trade shows and weddings that may be scheduled until 21:00 in June, July and August and until 22:00 in September through May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$10 per person per night when using an available extra bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1155 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.88
Y
Yolanda • family_with_children • us
10
My family loved the property. We are planning to return during Christmas.
Pros:

I loved the property and the restaurant.

Cons:

NA

2026-05-15 • via Nuitee
K
Kayla • solo_traveller • us
10
Pros:

It was very clean place

2026-05-14 • via Nuitee
K
Kimberly • solo_traveller • us
8
Pros:

Great location, huge rooms, nice amenities

Cons:

Bathroom wasn’t super clean, mini fridge/beverage cooler didn’t work and had a funky smell

2026-05-13 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-05-12 • via Nuitee
A
Amanda • family_with_children • us
7
We liked the location as it was close to where we needed to be during the day. We wish the nights were more comfortable
Pros:

Location. Various things for kids to do.

Cons:

The AC didn’t seem to work properly. The refrigerator door wouldn’t stay shut. The exhaust fan timer knob was broken. Lack of WiFi. The constant noise after hours and early hours of day.

2026-05-11 • via Nuitee
J
Judy • couple • us
4
A more quieter rooms for those that are coming for relaxation
Pros:

A lot of noise in the hallway and foot thumping from the room above

Cons:

Noise
Foot thumping
Children running around

2026-05-11 • via Nuitee
A
Anabel • solo_traveller • us
7
Great place to relax
Pros:

Great place, plenty of restaurants around and loved the heated pools

2026-05-11 • via Nuitee
T
Timothy • couple • us
9
2026-05-10 • via Nuitee
M
Michele • family_with_children • us
10
2026-05-10 • via Nuitee
D
Dana • solo_traveller • us
10
Pros:

Beautiful, elegant and felt safe

Cons:

No security cameras in back parking lot

2026-05-08 • via Nuitee
P
Philip • couple • us
9
2026-05-08 • via Nuitee
J
Jeanette • couple • us
10
Amazing
Pros:

The suites were like a comfortable home.

Cons:

That is was near the expressway

2026-05-08 • via Nuitee
S
Steevenson • couple • us
10
2026-05-07 • via Nuitee
A
amanda • family_with_children • us
9
Excellent !
Pros:

Excellent.time ,
Clean facility , great staff

Cons:

Pool could
Be cleaner

2026-05-05 • via Nuitee
S
Shareef • family_with_children • us
8
2026-05-04 • via Nuitee
L
Lisa • solo_traveller • us
8
Lovely place. Room was too warm. Front desk man that checked us in was very friendly and nice
Pros:

Good location

Cons:

The room was too hot.

2026-05-04 • via Nuitee
L
Lisa • family_with_children • us
10
2026-05-04 • via Nuitee
C
Christy • family_with_children • us
7
I went in expecting to have a great stay, but was disappointed with how hard it was to get to everything.
Pros:

Suite was nice

Cons:

Activities way on end of property, hidden and not easily accessible.

2026-05-04 • via Nuitee
C
Carmen • couple • us
10
It was good
Pros:

Location

Cons:

Pricey

2026-05-04 • via Nuitee
J
Juanita • solo_traveller • us
10
Pros:

The entire facility is very nice!

Cons:

The temps were cold outside which made it very cold in the lobby. The fireplaces were not working because they were already deactivated for the season. Please consider revising that date. The weather pattern has changed and is constantly changing. Spring with its cold temps run all the way past the first of May.

2026-05-03 • via Nuitee