Eden Resort and Suites, BW Premier Collection

Hotels
BW Premier Collection
9.2 (1229 reviews)
222 Eden Road , Lancaster , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Family friendly
Affordable pricing
Cons:
Noise disturbances
Uncomfortable beds
Breakfast not included

Categories

Cleanliness
8.41
Generally clean, but some reviews mentioned dirty towels and issues with bathroom doors.
Service
9.88
Staff received high praise, particularly for their assistance and compassion.
Location
9.42
Well-located for family activities with easy access to amenities.
Room Quality
8.37
Rooms praised for beauty but some found beds uncomfortable.
Amenities
9.4
Great amenities including pools and holiday decorations.
Value for Money
9.36
Affordable pricing for a quality experience.
Food and Beverage
8.91
Food options were available, but breakfast not included in stay.
Overall Experience
9.88
Overall positive experiences despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:05

Property Description

Luxurious Accommodations - Experience comfort and convenience in our spacious rooms equipped with modern amenities like free Wi-Fi, flat-screen cable TV, and tea/coffee facilities.

Relaxation and Recreation - Unwind in style with our heated indoor and outdoor pools, sauna, and hot tub. Let the kids have a blast at the outdoor playground while you enjoy some well-deserved relaxation.

Convenient Location - Located near Lancaster Brewing Co. and Tanger Outlets, our hotel offers the perfect blend of tranquility and easy access to nearby attractions. Explore the best of the area with ease during your stay.

Book your stay at Eden Resort and Suites BW Premier Collection now for a memorable and relaxing experience.

Important information:

Please note that the courtyard view rooms overlook a function area used for meetings, trade shows and weddings that may be scheduled until 21:00 in June, July and August and until 22:00 in September through May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 6, 2026 until Fri, May 21, 2027
Swimming pool: Closed from Tue, Oct 6, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$10 per person per night when using an available extra bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1229 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.88
M
Melissa solo_traveller us
10
2026-07-18 via Nuitee
S
Syrita family_with_children us
9
We enjoyed the staycation.
Pros:

The queen suite setup was nice and the rooms were separate for privacy. The cabana by the pool was nice and comfortable during the hot weather. Also the appetizers were very good from Bistro restaurant as well.

Cons:

One of the employees at bistro restaurant was not able to answer any questions regarding service...food etc. we assumed it was her first day on the job so we were patient. She was left alone with no guidance on how to do her job

2026-07-18 via Nuitee
L
L family_with_children us
8
2026-07-17 via Nuitee
M
marlon couple us
10
2026-07-17 via Nuitee
P
Perez family_with_children us
10
Increible
Pros:

La cama muy comodo y trankilidad

Cons:

Todo estuvo excelente

2026-07-17 via Nuitee
J
Janet solo_traveller us
8
Needs attention
Pros:

The pools are excellent and you can get food from the outside food trucks.

Cons:

Too much outside noise. Doors were slamming early in the morning. Parking was a bit difficult especially for the handicap parking. Couldn't get anyone to help us order food at the breakfast area. 2Two2 food was good unfortunately my soup, the Market soup was short on beans. 4 beans to a cup. Waiter was excellent.

2026-07-17 via Nuitee
J
Joan couple us
7
The resort was a nice getaway. I wish it was more affordable and I didn’t have to wait for deals.
Pros:

Breakfast service was ok. It was pricey for portion sizes, Luke warm, and coffee was small and sub par for a high end resort. In considering room service at a higher end resort, we had higher expectations.

Cons:

The towel cards

2026-07-17 via Nuitee
J
Juan Jose family_with_children us
10
2026-07-16 via Nuitee
G
Gordon solo_traveller us
10
Pros:

I liked everything about this hotel, it was excellent and I enjoyed my stay

2026-07-16 via Nuitee
K
Karen solo_traveller us
10
Descanso y diversión
Pros:

Muy cómodo y limpio

2026-07-16 via Nuitee
R
Rossi Elianny couple do
10
2026-07-15 via Nuitee
O
Oksana family_with_children us
10
2026-07-15 via Nuitee
R
Rosa couple us
9
2026-07-14 via Nuitee
I
indhira couple us
8
We had a great stay, loved the pool
Pros:

The pool

2026-07-14 via Nuitee
P
patty couple us
7
Good for kids
Pros:

The pool area

Cons:

They charge for morning coffee

2026-07-14 via Nuitee
P
patty family_with_children us
8
2026-07-14 via Nuitee
M
Michele couple us
7
Pros:

The food was awful for dinner and breakfast at there restaurants.

Cons:

The food and the pool area was right next to the street.

2026-07-14 via Nuitee
L
Leddy family_with_children us
7
2026-07-14 via Nuitee
J
John couple us
9
2026-07-13 via Nuitee
S
Stephen solo_traveller us
9
Pros:

Realize there was a storm but wish we had been notified restaurant was closed

2026-07-13 via Nuitee