Eden Resort and Suites, BW Premier Collection

Hotels
•
BW Premier Collection
9.2 (1306 reviews)
222 Eden Road , Lancaster , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Family friendly
Affordable pricing
Cons:
Noise disturbances
Uncomfortable beds
Breakfast not included

Categories

Cleanliness
8.41
Generally clean, but some reviews mentioned dirty towels and issues with bathroom doors.
Service
9.88
Staff received high praise, particularly for their assistance and compassion.
Location
9.42
Well-located for family activities with easy access to amenities.
Room Quality
8.37
Rooms praised for beauty but some found beds uncomfortable.
Amenities
9.4
Great amenities including pools and holiday decorations.
Value for Money
9.36
Affordable pricing for a quality experience.
Food and Beverage
8.91
Food options were available, but breakfast not included in stay.
Overall Experience
9.88
Overall positive experiences despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:05

Property Description

Luxurious Accommodations - Experience comfort and convenience in our spacious rooms equipped with modern amenities like free Wi-Fi, flat-screen cable TV, and tea/coffee facilities.

Relaxation and Recreation - Unwind in style with our heated indoor and outdoor pools, sauna, and hot tub. Let the kids have a blast at the outdoor playground while you enjoy some well-deserved relaxation.

Convenient Location - Located near Lancaster Brewing Co. and Tanger Outlets, our hotel offers the perfect blend of tranquility and easy access to nearby attractions. Explore the best of the area with ease during your stay.

Book your stay at Eden Resort and Suites BW Premier Collection now for a memorable and relaxing experience.

Important information:

Please note that the courtyard view rooms overlook a function area used for meetings, trade shows and weddings that may be scheduled until 21:00 in June, July and August and until 22:00 in September through May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 6, 2026 until Fri, May 21, 2027
Swimming pool: Closed from Tue, Oct 6, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNS

Location

Guest Reviews

9.2
Based on 1306 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.88
V
Vittorio • couple • us
10
Pros:

Loved it

Cons:

Last room could have been a little cleaner

2026-09-12 • via Nuitee
A
Amarilys • couple • us
10
2026-09-12 • via Nuitee
M
Matthew • family_with_children • us
10
Pros:

Large room comfortable for the whole family. Outdoor pool and recreation area is excellent!

2026-09-12 • via Nuitee
V
Valerie • extended_group • us
10
2026-09-11 • via Nuitee
F
Farley • couple • us
9
RELAX Y SALIR DE LA RUTINA EN UN AMBIENTE LINDO, LIMPIO, SUPER BIEN UBICADO
Pros:

LA UBICACION DEL HOTEL

Cons:

EL PERSONAL DE LA PISCINA EXTERIOR NO MOSTRABAN AMABILIDAD Y MAS CON NOSOTROS LOS LATINOS QUE ESTAMOS APRENDIENDO A COMUNICARNOS EN EL IDIOMA. CONSIDERO QUE AL SER UN RESORT DEBERIAN TENER SERVICIO DE SPA Y MASAJES. GRACIAS

2026-09-10 • via Nuitee
D
Diaz • solo_traveller • us
9
Pros:

Loved the room, the shower and the pools were great. Breakfast was definitely my favorite, very delicious 😋

2026-09-09 • via Nuitee
A
Altamirano • solo_traveller • us
9
2026-09-08 • via Nuitee
O
Orlane Andreina • family_with_children • us
10
2026-09-08 • via Nuitee
T
Tristan • solo_traveller • us
9
Pros:

I liked the staff and the property itself. Everything was comfortable and enjoyable.

Cons:

The room had a slight smell to it but it wasn't unbearable. The breakfast was nasty. It should have been complimentary. The only thing I liked was the yogurt and cinnamon rolls.

2026-09-06 • via Nuitee
B
Brenda • couple • us
9
2026-09-03 • via Nuitee
S
Sophie • solo_traveller • us
10
Pros:

Dog friendly and very clean

2026-09-02 • via Nuitee
G
Guy • couple • il
10
2026-09-02 • via Nuitee
G
Guerrero • solo_traveller • us
10
2026-09-02 • via Nuitee
T
Tiyana • couple • us
10
2026-09-01 • via Nuitee
J
Jonathan • family_with_children • us
10
It was amazing we have stayed before and look forward to staying again
Pros:

Customer service is excellent
Pools were clean and comfortable ( I hate public pools)
Rooms where spacious and clean
A lot of activities to do on site

Cons:

Nothing

2026-09-01 • via Nuitee
M
Maria • family_with_children • us
5
2026-08-31 • via Nuitee
J
Juan Carlos • family_with_children • us
10
It was a great experience
Pros:

It was very comfortable

Cons:

I liked everything

2026-08-31 • via Nuitee
N
Nataliya • family_with_children • us
4
Cons:

I saw a dry bed bug on my hand , this is ridiculous
Also , next to the pool the cleaning women throw away our bag with important stuff for us ( Apple Watch)

2026-08-31 • via Nuitee
J
Janine • extended_group • us
10
2026-08-30 • via Nuitee
K
Kimberley • extended_group • us
8
It was great!
Pros:

You didn’t have to leave the premises to have a nice time. There were things for all ages.

Cons:

The closeness of beds to doors and walls. However it wasn’t uncomfortable.

2026-08-29 • via Nuitee