Best Western Jacksonville near Little Rock Air Force Base

Hotels
•
Best Western
7.2 (264 reviews)
1600 John Harden Drive , Jacksonville , US
+1 904-249-4949

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (close to base / easy access)
Friendly/helpful staff reported by multiple guests
Pool praised by several reviewers
Comfortable beds and some clean, well-maintained rooms
Easy check-in/check-out noted
Cons:
Frequent complaints about breakfast quality (cold, limited, sour juice)
Serious cleanliness issues (sticky floors, bed bugs, mold smell, dirty linens)
Reports of rude staff and denied refunds / understaffing
Broken or poorly maintained room features (shower curtain, icemaker, window damage)
Noise and safety/comfort concerns (upstairs noise, window hole, flooding from shower curtain)

Categories

Cleanliness
4.5
Multiple reviews report dirty sheets, sticky floors, bed bugs, mold smell, holes in bedspread and generally run-down rooms — significant cleanliness problems noted.
Service
8.6
Mixed but generally competent: several guests praised friendly, helpful staff and easy check-in/out; however there are multiple reports of rude employees, refused refunds and understaffing — mostly positive interactions with notable negative incidents.
Location
9.5
Frequently praised for convenience and proximity (including to the Air Force base); location is a consistent strength in the reviews.
Room Quality
7.6
Mixed room quality: some found rooms comfortable with good beds and working AC, while others reported bed bugs, broken shower curtains, window damage and smells — acceptable but inconsistent.
Amenities
8.4
Amenities exist and are valued (pool frequently noted as a highlight, complimentary breakfast available), though maintenance issues reported (broken icemaker, covered pool on hot day) — useful but imperfect.
Value for Money
7
Varied perceptions: several guests felt rates were higher than expected, deposit and refund policies caused frustration; others found it adequate for the price — moderate value.
Food and Beverage
4.8
Consistently poor breakfast feedback: cold biscuits, limited options, sour juice and generally 'awful' or 'worst' breakfast experiences reported across multiple reviews.
Overall Experience
7.2
Overall mixed impressions: some guests strongly recommend and had clean, comfortable stays; others report terrible experiences driven by cleanliness, staff issues and bad breakfast — aggregated to an average overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location near Little Rock Air Force Base

Modern Amenities for Your Comfort
The Best Western Jacksonville Inn offers rooms with a 37-inch LCD flat-screen TV, cable, in-room movies, free WiFi, microwave, and fridge.

Deluxe Services and Facilities
Enjoy an American breakfast, complimentary newspapers, fitness center, outdoor pool, business center, and meeting facilities during your stay.

Explore Nearby Attractions
Conveniently situated off U.S. Route 167, just 15 minutes from downtown Little Rock, and close to the Jacksonville Museum of Military History. Book your stay now for a delightful experience at Best Western Jacksonville Inn.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Guest Reviews

7.2
Based on 264 reviews
Cleanliness: 4.5
Service: 8.6
Location: 9.5
Room Quality: 7.6
Amenities: 8.4
Value for Money: 7
Food and Beverage: 4.8
Overall Experience: 7.2
J
John • family_with_children • us
8
2026-10-31 • via Nuitee
K
Kedarion • couple • us
1
Cons:

Property missing out the room

2026-10-30 • via Nuitee
C
Chelsea • solo_traveller • us
1
Terrible experience
Pros:

Nothing

Cons:

The worker that was extremely rude and wouldn’t give me a refund even after yelling telling us we should just checkout and leave

2026-10-23 • via Nuitee
D
David • family_with_children • us
10
Pros:

Like stay here again

2026-10-22 • via Nuitee
E
Eackles • couple • us
8
2026-10-18 • via Nuitee
R
Robin • solo_traveller • us
6
Will not stay there again
Pros:

Breakfast was awful, they advertised pool but it was already covered on a 90 plus degree day

Cons:

Staff did not seem to know what they were doing

2026-10-14 • via Nuitee
M
Marion McCaskey • family_with_children • us
8
2026-10-13 • via Nuitee
S
Stacy • couple • us
10
2026-09-19 • via Nuitee
H
Heaven • solo_traveller • us
2
2026-09-16 • via Nuitee
B
Bennett • solo_traveller • us
10
2026-09-14 • via Nuitee
B
Bennett • solo_traveller • us
10
Best Hotel in Jacksonville by FAR!!
Pros:

Clean and easy to stay here. Highly recommended

2026-09-14 • via Nuitee
A
Alvin • solo_traveller • us
4
2026-09-11 • via Nuitee
H
Heather • solo_traveller • us
4
2026-09-08 • via Nuitee
L
Luke • solo_traveller • us
10
2026-09-07 • via Nuitee
C
Chavez • solo_traveller • us
4
Pros:

Check in and check out were easy

Cons:

Was told could not get back a week's worth of stay after informing them of early departure.

2026-09-06 • via Nuitee
E
Esquibel • solo_traveller • us
8
2026-09-02 • via Nuitee
B
Belinda • solo_traveller • us
10
2026-08-30 • via Nuitee
Y
Yvonne • solo_traveller • us
7
Best Western older by the base thumbs down.
Pros:

It was close to the Air Force Base. That was it.

Cons:

I checked the reviews before we booked this but those were not reliable. I wish we would have stayed at the Best Western a little farther down the road. This one is run down. There was a bulls eye hole in the window which usually it's caused by a high velocity projectile. Which if you take a guess what caused it you'd be right. Pretty scary at night too. We ended up putting a chair against the door. Well that's all I have to say about that.

2026-08-29 • via Nuitee
C
Christine • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-08-28 • via Nuitee
C
Christine • solo_traveller • us
10
Pros:

Very friendly and helpful

Cons:

Nothing

2026-08-25 • via Nuitee