Best Western Yuma Mall Hotel & Suites

Hotels
•
Best Western
8 (748 reviews)
1450 South Castle Dome Avenue , Yuma , US
+1 928-783-8341

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / good service
Excellent, frequently-praised breakfast
Convenient location near freeway, shopping, restaurants
Occasional free upgrades and perks
Cons:
Dirty or poorly maintained pool and spa (algae, closed, swampy smell)
Debris in jacuzzi/shower and parking-lot odor
Aged facilities and some damaged doors / uncomfortable beds
Limited pub hours and outside areas somewhat rundown
Inconsistent night staff friendliness in at least one report

Categories

Cleanliness
5
Multiple reviews cite serious issues: algae in pool/spa, dirty pool water, debris in the jacuzzi/shower, and unpleasant parking-lot smells — cleanliness is a clear weakness.
Service
9.5
Consistently praised staff: many mentions of friendly, helpful personnel, fast check-in, and occasional complimentary upgrades and gestures from management.
Location
9.5
Repeatedly described as conveniently located off the freeway with lots of nearby shopping and restaurants; location is a strong positive.
Room Quality
6.5
Mixed comments: some comfortable beds and roomy accommodations, but also reports of old/dated facilities, noisy A/C, dented doors and at least one very uncomfortable bed report.
Amenities
5.5
Several amenity problems: pool/spa often closed or dirty, limited pub hours, and general outside-area rundown; amenities are inconsistent and need maintenance.
Value for Money
8
Mixed signals: some guests received upgrades/free drink offers and found stays acceptable for short stays, while others explicitly felt it was not good value given cleanliness/amenity issues.
Food and Beverage
10
Breakfast repeatedly described as excellent/amazing with good service; food offering is a clear highlight across many reviews.
Overall Experience
10
Overall impression skews positive due to excellent service, breakfast, and location, despite notable cleanliness and amenity problems that lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Situated just a short drive from Marine Corps Air Station and Yuma Airport, Best Western Yuma Mall Hotel & Suites offers easy access to key destinations in Yuma.

Amenities Galore
Enjoy a range of amenities including a 24-hour airport shuttle, tennis/basketball court, outdoor pool, on-site café, gym, and a spacious outdoor patio with barbecue facilities.

Complimentary Services
Indulge in complimentary offerings such as free Wi-Fi, hot breakfast buffet, evening reception at PJ’s Café, and access to laundry facilities during your stay.

Ready to experience comfort and convenience at Best Western Yuma Mall Hotel & Suites? Book now to secure your stay!

Important information:

Please note that there is no elevator at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 748 reviews
Cleanliness: 5
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 5.5
Value for Money: 8
Food and Beverage: 10
Overall Experience: 10
J
john • couple • us
9
2026-10-27 • via Nuitee
E
Elizabeth • family_with_children • us
5
Pros:

The staff location and breakfast were all great!

Cons:

The pool and spa need to be treated with chlorine or have regular maintenance badly. There was algae growing, and when we turned on the spa, there was a very swampy smell.

2026-10-23 • via Nuitee
R
Rpger • solo_traveller • us
8
Conveniently located right off the freeway and close to lots of shopping and restaurants.
Pros:

Daily breakfast buffet. Friendly staff. 3-day 2-drinks free option. Received a free upgrade due to keycard access lock not working on first room I was given..

Cons:

That the pool was closed the entire stay, with no real reason given and nobody seen working on trying to get ut so it could be opened.
The “pub” on grounds was not open, except 2-hours in the evening and for the breakfast buffet..

2026-10-17 • via Nuitee
E
Elena • couple • us
10
2026-10-11 • via Nuitee
E
Edward Avakian • solo_traveller • us
7
not a good value
Pros:

Place is old and slightly run down.

2026-10-08 • via Nuitee
C
carlos • extended_group • mx
6
Pros:

La ubicacion esta bien. El personal muy atento

Cons:

La cama es super incomoda y el aire acondicionado muy ruidoso.

2026-09-16 • via Nuitee
S
Scott • solo_traveller • us
8
2026-09-10 • via Nuitee
N
Norma • solo_traveller • us
10
Pros:

Everything was great. We got an upgrade on our room. The breakfast is amazing. And all the shopping right down the street excelente location.

Cons:

The smell in the parking lot getting in our car. Someone was cleaning some dead animal.

2026-09-09 • via Nuitee
T
Tom • family_with_children • us
9
2026-09-07 • via Nuitee
J
Jorge • solo_traveller • us
10
2026-09-03 • via Nuitee
R
Rope • couple • us
10
Pros:

Close to the freeway easy to get to work

2026-08-25 • via Nuitee
F
Fahrenbruch • solo_traveller • us
10
2026-08-22 • via Nuitee
R
Ronika • solo_traveller • us
8
2026-08-21 • via Nuitee
A
Alexis • couple • us
1
2026-08-19 • via Nuitee
K
Kenneth • couple • us
4
Didn’t end up even staying
Pros:

Clean and well kept

Cons:

The night staff was not very welcoming or helpful

2026-08-14 • via Nuitee
C
Clifford • solo_traveller • us
9
A great place to stay in Yuma, Az.
Pros:

The staff was wonderful and helpful. The breakfast was very good. Bed was comfortable.

Cons:

The cold water wasn’t very cold.

2026-08-14 • via Nuitee
C
Cody • couple • us
10
Pretty nice enjoyed staying here
Pros:

Pool

Cons:

Showers

2026-08-09 • via Nuitee
C
Christopher Mason • couple • us
10
All 👍
2026-08-05 • via Nuitee
J
Jorge Padilla • solo_traveller • mx
8
Pros:

El personal muy amable

Cons:

Las instalaciones muy viejas

2026-08-04 • via Nuitee
M
Michael • solo_traveller • us
8
Ok.
Pros:

Friendly staff and fast check in.

2026-08-02 • via Nuitee