Best Western Yuma Mall Hotel & Suites

Hotels
Best Western
8 (897 reviews)
1450 South Castle Dome Avenue , Yuma , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and adorable decor
Excellent breakfast
Friendly staff
Cons:
Rooms not well maintained
Unpleasant room conditions
High prices for quality

Categories

Cleanliness
6.75
Many complaints about dirty rooms and a buggy environment.
Service
9.75
Overall friendly staff, with specific praise for the breakfast staff.
Location
9.25
Convenient location close to shopping areas; some find it hidden.
Room Quality
6.25
Multiple mentions of old, worn-out facilities and issues with the room.
Amenities
8.75
Good amenities such as breakfast and happy hour.
Value for Money
6.25
High prices for the quality of the stay, particularly in terms of room condition.
Food and Beverage
9.25
Breakfast received positive remarks despite some issues.
Overall Experience
7.75
Mixed feelings; some enjoyed the stay, others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:30

Property Description

Convenient Location
Situated just a short drive from Marine Corps Air Station and Yuma Airport, Best Western Yuma Mall Hotel & Suites offers easy access to key destinations in Yuma.

Amenities Galore
Enjoy a range of amenities including a 24-hour airport shuttle, tennis/basketball court, outdoor pool, on-site café, gym, and a spacious outdoor patio with barbecue facilities.

Complimentary Services
Indulge in complimentary offerings such as free Wi-Fi, hot breakfast buffet, evening reception at PJ’s Café, and access to laundry facilities during your stay.

Ready to experience comfort and convenience at Best Western Yuma Mall Hotel & Suites? Book now to secure your stay!

Important information:

Please note that there is no elevator at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 897 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.25
Room Quality: 6.25
Amenities: 8.75
Value for Money: 6.25
Food and Beverage: 9.25
Overall Experience: 7.75
F
Fahrenbruch solo_traveller us
10
2026-08-22 via Nuitee
R
Ronika solo_traveller us
8
2026-08-21 via Nuitee
A
Alexis couple us
1
2026-08-19 via Nuitee
C
Clifford solo_traveller us
9
A great place to stay in Yuma, Az.
Pros:

The staff was wonderful and helpful. The breakfast was very good. Bed was comfortable.

Cons:

The cold water wasn’t very cold.

2026-08-14 via Nuitee
K
Kenneth couple us
4
Didn’t end up even staying
Pros:

Clean and well kept

Cons:

The night staff was not very welcoming or helpful

2026-08-14 via Nuitee
C
Cody couple us
10
Pretty nice enjoyed staying here
Pros:

Pool

Cons:

Showers

2026-08-09 via Nuitee
C
Christopher Mason couple us
10
All 👍
2026-08-05 via Nuitee
J
Jorge Padilla solo_traveller mx
8
Pros:

El personal muy amable

Cons:

Las instalaciones muy viejas

2026-08-04 via Nuitee
M
Michael solo_traveller us
8
Ok.
Pros:

Friendly staff and fast check in.

2026-08-02 via Nuitee
S
Sonny couple us
10
2026-07-24 via Nuitee
M
Margretta couple us
7
I was surprised that the hotel had good reviews.
Pros:

Location

Cons:

The door had two big dents in it as if it had been kicked in and repaired recently. If my brother was not with me I would not have stayed.

2026-07-19 via Nuitee
K
Kelsey couple us
10
2026-07-18 via Nuitee
F
Frederick solo_traveller us
10
Excellent
Pros:

Everything. .

Cons:

One one negative comment, the a/c was a bit noisy but it didn’t hamper my sleep.

2026-07-18 via Nuitee
M
Mac Cana couple us
10
2026-07-17 via Nuitee
E
Erik family_with_children mx
8
Pros:

La ubicacion y la comodidad de las camas!

Cons:

no me gusto que no me devolvieron el deposito que se deja en garantia y el desayuno.

2026-07-16 via Nuitee
G
Gloria solo_traveller us
3
Pros:

Size of room.

Cons:

I arrived very late that night, decided I would get into the Jacuzzi,so I began filling the tub, got in it not realizing there was junk in the tub, it was discussing , I took photos, videos and called the front office. I showed immediately cause something got into my right eye and irritated it, it became red, after showering I noticed dirt particles in the shower tub, probably from Jacuzzi junk.
Than, on last night there, my 45 year old son and I decided we were going to enjoy a night out in the pool area, when we get there, some native family were having a party for teenagers and they were playing with a large ball which almost hit me in the face, not to mention, the pool water looked dirty and confirmed by taking pictures of the side signs of heights, nasty dirty.
I asked to be comped the room on our last day, due to all the inconveniences, and I was told by manager that they had done some adjustments on our first night, well we got in by 11:00 pm, what kind of adjustments was she talking about, plus it didn't reflect that on my receipt. And this was the presidential suite. Yeah right! Just lost a customer. I plan on putting my videos and photos all over social media. Bad service!

2026-07-16 via Nuitee
S
Steve solo_traveller us
6
It was good for one night
Pros:

Will undergoing renovations the hotel still fulfilled my needs for a one night stay.

Cons:

The pool was very dirty but not at the fault of the staff.

2026-07-15 via Nuitee
I
Ilyne couple us
10
2026-07-12 via Nuitee
S
Saruwatari solo_traveller us
8
Comfortable accommodations in a good location with good service.
Pros:

Excellent breakfast with excellent service

Cons:

Outside area a little run down

2026-07-11 via Nuitee
C
cosner couple us
3
Would not recommend
Pros:

Staff was super welcoming and friendly.

Cons:

There was a gross dirty smear on the bathroom light switches. Whole wing of motel reeked of marijuana. My room didn’t have curtains that closed all the way so light shown into my room all night. Terrible experience

2026-07-10 via Nuitee