Taj Jumeirah Lakes Towers

Hotels
Taj Hotels, Resorts & Palaces
9 (4168 reviews)
DMCC Plot No 2-27, Dubai, Dubai, 00000 , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Clubhouse
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Welcoming staff
Spacious rooms
Excellent food and beverage
Cons:
Issues with booking view
Pool maintenance
Road noise from lower rooms

Categories

Cleanliness
8.25
Overall clean environment, but some complaints about amenities impacting this rating.
Service
9.75
Service was outstanding based on the staff's responsiveness and friendliness.
Location
9.25
Excellent location near Metro; walking distance to attractions is moderate.
Room Quality
8.75
Beautiful and spacious rooms; however, some issues with view requests.
Amenities
8.25
Amenities are good but limited poolside seating and maintenance issues noted.
Value for Money
9.25
Overall good value for the service provided, but some might find it lacking for high expectations.
Food and Beverage
9.25
Food quality praised with a fantastic dining experience; breakfast also well-rated.
Overall Experience
9.25
Overall a very good experience with minor complaints that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:08

Property Description

Indulge in Luxury at the Spa
Pamper yourself at our spa with massages, body treatments, and facials. If you seek recreation, enjoy our 24-hour health club and outdoor pool.

Culinary Delights & Relaxation Options
Experience Shamiana - Indian for authentic cuisine, a coffee shop, bar/lounge, and poolside bar. 24-hour room service is available along with buffet breakfasts daily.

Convenience and Comfort
Our hotel offers wired and wireless internet, a business center, and event space. Free valet parking, airport shuttle, and individually decorated guestrooms with modern amenities await you.

Book your stay at Taj Jumeirah Lakes Towers for a luxurious experience in Dubai.

Important information:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 4168 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
T
Tony solo_traveller ae
8
2026-05-16 via Nuitee
T
TLeah76 solo_traveller us
8
They could have done better.
Pros:

it was a nice hotel.

Cons:

I don't understand why it takes so long to checkin. I checked in at 6pm and there was no one else waiting. But despite a 3pm confirmed check in time - as per hotel policy - no rooms were ready. The staff did try to find a solution - but it took a long time. It was weird not to have check-in on the main floor. It's an awkward hotel in terms of driving/location. Took long time for elevators even though there were 6 and there was no one at hotel.

2026-05-14 via Nuitee
محمد solo_traveller om
9
2026-05-13 via Nuitee
J
Jaswinder solo_traveller gb
9
2026-05-10 via Nuitee
A
Annette cecilia family_with_children ae
10
Outstanding
Pros:

I loved the food, the spa and the pool

2026-05-10 via Nuitee
P
Pieter couple ae
1
Extremely disappointing.
Cons:

Booked room wasn’t ready. ‘Upgraded’ room not ready either.
Non-smoking room smelt like smoke.
No cold water in the shower.
Valet not available in the morning to get my car.

2026-05-10 via Nuitee
M
Muireann couple ae
5
2026-05-09 via Nuitee
M
Maher solo_traveller ae
9
Exceptional
Pros:

Excellent property and location and exceptional staff and cleanliness

Cons:

The mattress and the soft pillows

2026-05-09 via Nuitee
A
Arjun solo_traveller in
10
Pros:

Apoorva at the front desk was great.

2026-05-08 via Nuitee
M
MANALAYSAY family_with_children ae
10
We had such a wonderful stay at Taj Jumeirah Lakes Towers truly memorable from start to finish. 🥹✨
Pros:

I’m very detailed when it comes to choosing hotels. I really take time to read reviews before booking, and I can honestly say this hotel exceeded my expectations especially when it comes to their breakfast!

The breakfast was AMAZING one of the best selections I’ve experienced. What I loved most is that they have a menu where you can order freshly made dishes, not just buffet style. Everything felt high quality and well prepared. I personally loved their eggs Benedict, waffles, hash browns, and their Indian breakfast options they are the best! 🤍

We stayed to celebrate my sister’s birthday, and what touched me the most was that I didn’t even request any surprise but the team themselves offered to prepare something special in my sister’s room. That gesture meant so much to us. Despite everything, they still went the extra mile, and it truly made us happy and grateful.

A special shoutout to Mr. Amrit and Mr. Powan, the lifeguards, who were so attentive and kind it made our pool time extra safe and relaxing. The infinity pool was amazing too perfect temperature and very clean!

Also, our experience at Paros Restaurant, together with Ms. Camile, was exceptional. The ambiance, food, and service were all top-notch.

The front desk team, especially Ms. Apoorav, made us feel so welcomed and well taken care of from the moment we arrived. The buffet staff were equally impressive very accommodating and always with a smile.

And to the housekeeping team (I’m so sorry I forgot your name 😭) and the bellboys especially the Filipino staff and Mr. Mohamed you guys are the best! Your kindness and warm smiles did not go unnoticed. 💛

Honestly, because of the excellent service, we didn’t even feel the need to go out we were happy to stay, dine, and even try the spa at the hotel. That says a lot. The hospitality of the entire team is truly heartfelt.

The room was also very clean and comfortable. All the restroom in the hotel were spotless clean too!

Cons:

nothing!

2026-05-08 via Nuitee
A
ahmad couple gb
5
2026-05-07 via Nuitee
M
mezhgan solo_traveller gb
4
Wont recommend it.
Pros:

Just roof top was good

Cons:

In booking.com was king room instead i was given twin room was charged extra cos i arrived at 4am.
Dark suffocating interior.
Manner less staff.
I was insulted so as my guest by 2 staff who were loud and unpleasant.

2026-05-06 via Nuitee
A
Amy solo_traveller ie
10
Brilliant value, good food and drink options within, very helpful staff that went out of their way to make sure you had
Pros:

Great service - good choice of food options and the spa treatments were excellent !!

2026-05-05 via Nuitee
S
Simon solo_traveller gb
10
2026-05-05 via Nuitee
S
Sandip solo_traveller ae
10
Very well looked after during the one night stay
Pros:

Staff, cleanliness, room,

Cons:

Nothing

2026-05-03 via Nuitee
H
Henrique couple br
10
2026-05-03 via Nuitee
A
Alain Traveling solo_traveller ae
10
2026-05-03 via Nuitee
H
Hudalshayeb couple sa
10
a quiet place for an escape
Pros:

The view on the golf field was spectacular. The room was clean and the service was great. Also the top roof was amazing.

Cons:

nothing

2026-05-03 via Nuitee
K
kalilou couple fr
10
2026-05-03 via Nuitee
V
Vishal couple ae
9
2026-05-02 via Nuitee