Clarion Pointe Louisville East

Hotels
•
Clarion
8.3 (997 reviews)
1301 Kentucky Mills Dr , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean rooms
Spacious accommodations
Cons:
Hard beds
Inconvenient pool maintenance
Poor breakfast selection

Categories

Cleanliness
8.16
Most reviews noted cleanliness, but complaints about the overall state of the premises hint at some issues.
Service
8.63
Staff professionalism was frequently highlighted, indicating a generally positive service experience.
Location
8.67
The location is praised for being convenient and appealing.
Room Quality
8.12
While the rooms are described as spacious, there are concerns about the bed comfort and bathroom size.
Amenities
7.95
Multiple comments about the pool being closed suggest dissatisfaction with available amenities.
Value for Money
8.61
Good value noted, especially in relation to room comfort and cleanliness.
Food and Beverage
7.66
Mixed feedback on breakfast options with notable complaints about selection.
Overall Experience
8.63
General positive sentiment despite issues, with many mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:43

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, whirlpool, and Fitness Center during your stay at Quality Inn. Unwind and relax in style.

Convenient Business Facilities
Take advantage of the Business Center's copy and fax services, perfect for business travelers. Host successful meetings in the 2 meeting rooms available.

Comfortable Accommodations
Enjoy modern comforts in every room, including a flat-screen TV, coffee maker, and pillow-top mattress. Upgrade to a room with a spa bath for extra relaxation.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Quality Inn now.

Important information:

Please note the pool is only available for registered guests. Pool parties are not permitted.

Please note that pets weighing under 9 kilograms are permitted for USD 25 per pet per night. There is a maximum of 2 pets per room. A USD 100 pet deposit is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 997 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.95
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
J
Jodi • solo_traveller • us
5
Wouldn’t stay again
Pros:

Not much

Cons:

Very cheap quality for the price.

2026-04-14 • via Nuitee
A
Arvin • solo_traveller • us
8
2026-04-13 • via Nuitee
R
Rickey • extended_group • us
10
2026-04-13 • via Nuitee
R
Roxan • couple • us
7
2026-04-13 • via Nuitee
L
Lisa • solo_traveller • us
10
n/a
Pros:

everything looks fine

Cons:

n/a

2026-04-10 • via Nuitee
T
Teri • solo_traveller • us
9
Pros:

The fact that I could control the A/C was a big plus. The housekeeping was on point and the night girl (front desk) was kind and helpful.
The location and being surrounded by access to gas stations and food was perfect.
If there's any complaints they are being able to see the trash dumpsters and loose trash everywhere. It takes away from the nice entrance into the hotel. The BIG thing would be the comp breakfast! Be ready to eat somewhere else, unless you like microwaved fried eggs, hockey puck hard biscuits with ice cold gravy and the worst coffee ever..this is the breakfast for you.
I'd come back just for the price and the convenience of the highway.
If you're looking for a short weekend stay, this is a good place to start.

2026-04-09 • via Nuitee
C
Chryl Schuster • couple • us
10
Pros:

How clean it was and location room size and how luke warm the pool was.

Cons:

I asked for towels and didnt get them.
Didn't get a handicap shower.

2026-04-06 • via Nuitee
T
Tyler • couple • us
9
2026-04-06 • via Nuitee
E
Erin • family_with_children • us
10
2026-04-05 • via Nuitee
A
angela • couple • us
6
2026-04-03 • via Nuitee
J
Joseph • couple • us
8
2026-04-03 • via Nuitee
E
Erin • family_with_children • us
10
Friendly staff, clean and spacious room.
Pros:

Very clean place to stay! Friendly and welcoming staff.

2026-04-01 • via Nuitee
N
Nicole • family_with_children • us
4
2026-03-31 • via Nuitee
L
Leland • couple • us
8
2026-03-30 • via Nuitee
G
Galeana Ambrosio • couple • us
4
Pros:

Friendly cleaners

Cons:

Marijuana smell and I reported it multiple times and nothing was done. And the pool was closed the whole first day after I called the day before to make sure it was working and got told that yes it was available

2026-03-30 • via Nuitee
K
Kimberly • family_with_children • us
7
2026-03-30 • via Nuitee
D
Daddy • family_with_children • us
8
2026-03-30 • via Nuitee
R
Raezhon • couple • us
6
2026-03-28 • via Nuitee
G
Gary • family_with_children • us
10
My daughter and I enjoyed it very much
Pros:

Everything was great

2026-03-28 • via Nuitee
P
Pamela • family_with_children • us
10
2026-03-24 • via Nuitee