Clarion Pointe Louisville East

Hotels
•
Clarion
8.3 (968 reviews)
1301 Kentucky Mills Dr , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean rooms
Spacious accommodations
Cons:
Hard beds
Inconvenient pool maintenance
Poor breakfast selection

Categories

Cleanliness
8.16
Most reviews noted cleanliness, but complaints about the overall state of the premises hint at some issues.
Service
8.63
Staff professionalism was frequently highlighted, indicating a generally positive service experience.
Location
8.67
The location is praised for being convenient and appealing.
Room Quality
8.12
While the rooms are described as spacious, there are concerns about the bed comfort and bathroom size.
Amenities
7.95
Multiple comments about the pool being closed suggest dissatisfaction with available amenities.
Value for Money
8.61
Good value noted, especially in relation to room comfort and cleanliness.
Food and Beverage
7.66
Mixed feedback on breakfast options with notable complaints about selection.
Overall Experience
8.63
General positive sentiment despite issues, with many mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:43

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, whirlpool, and Fitness Center during your stay at Quality Inn. Unwind and relax in style.

Convenient Business Facilities
Take advantage of the Business Center's copy and fax services, perfect for business travelers. Host successful meetings in the 2 meeting rooms available.

Comfortable Accommodations
Enjoy modern comforts in every room, including a flat-screen TV, coffee maker, and pillow-top mattress. Upgrade to a room with a spa bath for extra relaxation.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Quality Inn now.

Important information:

Please note the pool is only available for registered guests. Pool parties are not permitted.

Please note that pets weighing under 9 kilograms are permitted for USD 25 per pet per night. There is a maximum of 2 pets per room. A USD 100 pet deposit is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 968 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.95
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
G
Gary • family_with_children • us
10
My daughter and I enjoyed it very much
Pros:

Everything was great

2026-03-28 • via Nuitee
R
Raezhon • couple • us
6
2026-03-28 • via Nuitee
P
Pamela • family_with_children • us
10
2026-03-24 • via Nuitee
C
Chishona • family_with_children • us
10
2026-03-24 • via Nuitee
H
Heather • family_with_children • us
8
We were very happy with our stay here and would definitely stay again!
Pros:

We were in Louisville for a dance competition and were very happy that we were able to get an early check in without having to pay extra! The staff was friendly, the room was clean, and the breakfast was good.

2026-03-23 • via Nuitee
V
Vega • couple • us
1
Never again
Pros:

Had no internet for 3 days

Cons:

Someone stole my fiancés bag from the room after we checked out. A police report was made

2026-03-23 • via Nuitee
G
Gloria • family_with_children • us
10
Exceptional!!!
Pros:

The staff were helpful and I love the fact that the pool was open. I enjoyed my experience there!!

Cons:

Nothing

2026-03-23 • via Nuitee
C
Corrin • family_with_children • us
9
Great place to stay.
Pros:

It was a very clean and updated hotel. We only stayed for one night in the middle of a trip. The room was nice, but they updated almost everything except the bathrooms vent system. The condensation in the whole room had left rust. The metal in the bathroom and a joist on the ceiling. Which I would assume is something ownership would want to fix, because that's going to be costly. Otherwise it was perfect!

2026-03-23 • via Nuitee
S
Sarah • family_with_children • us
10
Pros:

one of the nicest properties I have stayed in in a long time.

2026-03-19 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-03-19 • via Nuitee
J
Julie • family_with_children • us
9
Pros:

It was quiet and clean

Cons:

Ice machine on our floor didn't work

2026-03-17 • via Nuitee
D
Donnesha • family_with_children • us
8
2026-03-16 • via Nuitee
J
Joy • family_with_children • us
10
Louisville for the weekend
Pros:

Staff was nice.breakfast delicious.

Cons:

All was good .

2026-03-16 • via Nuitee
V
Vega • couple • us
1
I didn’t like it had no internet for 3 days and no one did anything to compensate me
Pros:

The pool

Cons:

Had no internet for 3 days

2026-03-15 • via Nuitee
J
Jessica • family_with_children • us
10
Friendly staff & clean rooms. Would absolutely stay here again!
Pros:

The rooms were clean, the bed was comfortable (I like a more firm bed), the staff was always very friendly and helpful. Breakfast was good.

Cons:

If I had to say anything, I just wish the laundry facility had the ability to pay with a card instead of quarters.

2026-03-09 • via Nuitee
S
Sheryl • family_with_children • us
4
Comfy but loud
Pros:

Room was spacious. Bed was comfortable.

Cons:

Highway noise was atrocious, keeping me awake all night.
Shower door rusted and moldy.

2026-03-04 • via Nuitee
C
Chris • couple • us
8
2026-03-02 • via Nuitee
C
Carter • family_with_children • us
9
Very nice staff
Pros:

Very clean and big rooms comfortable beds

Cons:

The breakfast was cold biscuits very hard the sausage you could taste the grease in them

2026-03-01 • via Nuitee
K
Kimba • family_with_children • us
6
Pros:

Comfortable and clean rooms.

Cons:

The indoor pool was closed and we were sent to a sister hotel to swim and it was definitely not a clean pool at all.

2026-02-25 • via Nuitee
K
Kyra • couple • us
8
2026-02-24 • via Nuitee