Clarion Pointe Louisville East

Hotels
7.9 (906 reviews)
1301 Kentucky Mills Dr , Louisville , US
+1 502-754-4365

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean (many reviews)
Convenient location near restaurants, shopping and Kentucky Kingdom
Good value/affordable price
Breakfast items widely available and often praised (eggs, waffles, potatoes)
Friendly/polite staff at check-in
Spacious rooms and comfortable pillows
Indoor pool and whirlpool bathtub
Cons:
Pool not heated and small capacity limits
Mildew/leaking shower issues in at least one room
Chlorine smell reported when AC on in some rooms
Occasional cleanliness misses (furniture/shower door, dry toothpaste in sink)
Security/damage deposit complaints
Noisy rooms near highway for some guests
Slow key card activation reported

Categories

Cleanliness
8.3
Generally reported as very clean across many reviews, though isolated issues noted (furniture/shower door grime, toothpaste residue, a mildew issue in one room).
Service
7.7
Staff described as polite and helpful at check-in and in multiple reviews, but some policy complaints (damage/security deposit) and small service hiccups (slow key card issuance) lowered the score slightly.
Location
8.7
Multiple reviewers praised the convenient location near restaurants, shopping, Kentucky Kingdom and easy access to downtown; one reviewer noted commute distance as a minor drawback.
Room Quality
7.1
Rooms are described as spacious with good beds/pillows by many, and a standout whirlpool; however complaints about hard/stiff beds for some, mildew/leaking shower, and occasional chlorine odor lowered this score.
Amenities
7.1
Amenities like an indoor pool and whirlpool bath were highlights, but the pool not being heated, small posted capacity limits and mixed comments on breakfast quality reduced the rating.
Value for Money
8.5
Several guests called it a great value or affordable with good pricing for what was offered; a few felt prices plus deposit were high for a mediocre experience but overall value was seen as strong.
Food and Beverage
7.9
Breakfast received mostly positive mentions (eggs, sausage, waffles, good potatoes) though a few reviewers found it subpar or missed it; overall slightly above average.
Overall Experience
7.9
Most guests reported a pleasant, comfortable stay and would return; positive cleanliness, location and value balanced against isolated room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, whirlpool, and Fitness Center during your stay at Quality Inn. Unwind and relax in style.

Convenient Business Facilities
Take advantage of the Business Center's copy and fax services, perfect for business travelers. Host successful meetings in the 2 meeting rooms available.

Comfortable Accommodations
Enjoy modern comforts in every room, including a flat-screen TV, coffee maker, and pillow-top mattress. Upgrade to a room with a spa bath for extra relaxation.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Quality Inn now.

Important information:

Please note the pool is only available for registered guests. Pool parties are not permitted.

Please note that pets weighing under 9 kilograms are permitted for USD 25 per pet per night. There is a maximum of 2 pets per room. A USD 100 pet deposit is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

7.9
Based on 906 reviews
Cleanliness: 8.3
Service: 7.7
Location: 8.7
Room Quality: 7.1
Amenities: 7.1
Value for Money: 8.5
Food and Beverage: 7.9
Overall Experience: 7.9
C
Courtney • extended_group • us
10
👌 great stay
Pros:

We weren't expecting the size of the room, that was a pleasant surprise and worked extra well will our little one so we could place out clothes, food, etc easier. We chose this hotel specifically for the indoor pool so she could swim and for the location in relation to Kentucky Kingdom. It was clean, the air worked well enough to make it an ice box for myself at night, and the food selection nearby was PERFECT.

Cons:

Honestly, I dont think there was anything we didnt like.

2026-10-29 • via Nuitee
Y
Yenly • family_with_children • us
8
2026-10-29 • via Nuitee
C
Corrine • couple • us
9
great place for us to stop on our way to Detroit, Mi
Pros:

Breakfast was delicious. Eggs, Sausage, yogurt, cereal, waffles were all available .

2026-10-27 • via Nuitee
T
The • couple • us
9
Comfortable and very clean.
Pros:

Breakfast was good. Location good.

Cons:

We had room on first floor looking out to pool. Smell of chlorine when air was on was very strong.

2026-10-25 • via Nuitee
S
Susan • solo_traveller • us
7
2026-10-25 • via Nuitee
P
Phillip • couple • us
10
2026-10-25 • via Nuitee
C
Christina • family_with_children • us
5
Pros:

Location

Cons:

Security deposit was ridiculous when paying too much already for a mediocre hotel

2026-10-24 • via Nuitee
K
Karen • couple • us
9
Pros:

Clean

2026-10-23 • via Nuitee
B
Brandon • couple • us
10
definitely coming back
Pros:

What did you like about the property? Everythijg. The only complaint we were both a little disappointed in was that the pool itself wasnt heated. The king bed whirl pool bath was abslotely epic. i love a firm bed😏☺️😊.
big spacious rooms, everythijg worked properly.

Cons:

there was a mildew issue which i think stems from how badly the shower can leak water even w the door compeltely closed. Dont sit in the shower its kinda dangerous. blessedly i have the instictcs of a well honed social worker lolZ . normally id comllain a bit more but we had the best time. definitely returning ( sorey my auto clrrwxt is on vacatio )

2026-10-21 • via Nuitee
G
Gidron • couple • us
8
2026-10-19 • via Nuitee
V
Vanessa • couple • us
8
2026-10-19 • via Nuitee
B
beverly • extended_group • us
7
Very clean room for a great value
Pros:

It was very clean. The beds were a bit stiff but the pillows were great. For the price it was a great choice.

Cons:

The only issue I had was it took awhile to get a key card that would work. So it took us about 15 minutes to even be able to get in our room. But that was our only issue.

2026-10-19 • via Nuitee
T
Terry • family_with_children • us
10
2026-10-18 • via Nuitee
K
Kristi • couple • us
9
Cons:

I was surprised to see that I needed to leave a damage deposit. Which was refunded.

2026-10-17 • via Nuitee
C
Cathleen • family_with_children • us
8
2026-10-17 • via Nuitee
W
William • family_with_children • us
10
Pros:

The rooms are nice and the breakfast potatos are the best

2026-10-17 • via Nuitee
D
Dianna • couple • us
10
It was very clean and had a lot of restaurants close by will stay there again when I’m in Kentucky
Pros:

The property was very clean and staff was very nice

Cons:

N/A

2026-10-17 • via Nuitee
W
Wujec • solo_traveller • us
4
Pros:

Bed comfortable

Cons:

Furniture not clean. Shower door gross. Breakfast was not great. Our room was next to the highway and was incredibly noisy all night.

2026-10-16 • via Nuitee
K
Kimberly • family_with_children • us
8
my stay was wonderful and the lady that checked me in was so polite and informative
Pros:

The Breakfast was ready on time as expected the sitting area is a little to tight but I liked the hotel

2026-10-15 • via Nuitee
T
tahmineh • solo_traveller • us
8
2026-10-14 • via Nuitee