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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Massage services
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Spa/wellness center
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Currency exchange
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Kid meals
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Outdoor furniture
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Tropical Oasis with Ocean Views
Colonial Charm and Modern Comforts
Experience the blend of traditional Mexican décor and modern amenities in our beautifully furnished rooms with hand-painted tiled bathrooms. Enjoy the convenience of satellite TV, private balconies, and the added luxury of minibars in our suites.
Culinary Delights with a View
Indulge in a variety of Mexican and international dishes, including fresh seafood and daily specials, all while enjoying breathtaking views of the Pacific Ocean from our restaurant under a Palapa roof.
Ready to experience paradise at Hotel Santa Fe in Puerto Escondido?
When booking 6 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
El personal muy amable y luego de leer reseñas anteriores, aprecio que tomaron en consideración las opiones anterios como de limpieza, mejorar las camas, pusieron mosquiteros. Aún tienen un largo camino en la remodelación de las habitaciones, pero se valora que lo tomen en cuenta.
Si bien el personal fue muy amable siempre, fue sumamente molesto el ruido constante de la remodelación, no era un ruido sutil o tolerable, constantemente había ruido de que estaban soldando, taladrando, martillando aunado a los gritos de los múltiples trabajadores. No se podía ni siquiera escuchar el mar. Considero un error abrir mientras están haciendo una remodelación tan grande, ya que uno va a escapar del bullicio de la vida cotidiana y esto afecta bastante la experiencia. Además, no siempre había agua caliente y el internet no funcionaba bien.
We like the location
They were under construction and we were not able to relax during our stay. We had to pay additional money to take a taxi to another location to find some peace and quite away from the jackhammers from 9-5 every day. We checked out 4 days early. They were gracious enough to refund our nights that we did not stay.
The staff are wonderful! Breakfast was yummy at the hotel.
Unfortunately the hotel was under some major construction while we visited. I wish we had known this as it took away from the experience. The rooms are definitely more dated than the pictures make them appear. Clean, though.
La ubicación
La limpieza y que esta en remodelacion
Hotel muy limpio y cómodo, a unos pasos de la Playa, Excelente restaurant y atención
El hotel es espectacular, es hermoso, instalaciones como nuevas, personal súper amable y servicial, la comida exquisita, la piscina perfecta. La playa está al frente, muy linda pero con oleaje. Sin duda volvería a hospedarme.
Tiene exelente ubicación.
La atencion y comida exelente.
Tienen exelentes actividades.
Nos tocó en remodelacion, mucho ruido por la mañana
Los cuartos no son como en las imagenes.
La calidez de su personal , la atención, la ubicación, precios justos en alimentos y buena porción de estos
Instalaciones con falta de mantenimiento, anticuadas, falta de información, carta desactualizada con algunos platillos que aún sirven al igual algunos snacks
La televisión adentro del closet???
Verbouwingswerkzaamheden gedurende de dag zonder dat wij daarvan op de hoogte waren. Wel zo netjes als je vermeldt dat je heel de middag aan het zwembad wordt getrakteerd op het geluid van hamer en drilboren
Très joli, propre, bien placé et avec du personnel très aimable et sympa.
RAS
They kindly refunded the stay in full when we arrived and said we didnt want to stay.
noise, cleanliness, worn out, building site.
Great location and treatment
No applicable
Piscinas
Me encantaron las instalaciones, los cuartos y en general el hotel estaban muy limpios. Creo que la ubicación es excelente, todo queda caminando. El personal del hotel nos recibió con mucha amabilidad y el trato fue bueno a lo largo de toda la estancia.
Very comfortable and relaxing we loved our time there
Style
Rundown
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