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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Garage
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Tropical Oasis with Ocean Views
Colonial Charm and Modern Comforts
Experience the blend of traditional Mexican décor and modern amenities in our beautifully furnished rooms with hand-painted tiled bathrooms. Enjoy the convenience of satellite TV, private balconies, and the added luxury of minibars in our suites.
Culinary Delights with a View
Indulge in a variety of Mexican and international dishes, including fresh seafood and daily specials, all while enjoying breathtaking views of the Pacific Ocean from our restaurant under a Palapa roof.
Ready to experience paradise at Hotel Santa Fe in Puerto Escondido?
When booking 6 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for MXN 17.31 per person per night when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very nice place great staff ibert is the best at what he does , good location , good food clean place
Outdated , power outages , a/c didn't keep up with room , lack of food services if they have some events
Lovely beach front location and nice vibe/ decor to the hotel with the pool and restaurant
Quite far from places to eat, staff a bit funny with poolside rules changing day by day
The views of the ocean, size if the room, food and pool.
Lack of WiFi and electrical problems for 2 days.
I can't recommend this lovely place enough. The location is amazing, the pool is so beautiful, shaded by big trees. There's a family pool and an adults-only pool. The restaurant is great with wonderful views and the staff are so very kind.
Location and friendly staff.
No airco and unkept room.
Una estafa ! Me cobraron 3 veces la estadía. Y hace 3 meses que mando mails y nadie me responde ,el señor salvador patinio por favor comunicarse !!!!
Una estafa ! Me cobraron 3 veces la estadía. Y hace 3 meses que mando mails y nadie me responde ,el señor salvador patinio por favor comunicarse !!!!
NA
Les pedi factura y no me la quisieron dar.
The staff at the hotel were super sweet, even when I struggled with my Spanish, they were helpful. When we were there power went out throughout and when we called to get and ETA on work, they were reassuring and directed us toward the candles in the room. The view from our front door included stairs and the lower family pool. But really the landscaping for this place was just gorgeous and we were grateful for that.
Only minor nuisance, the shower handles take a lot of turning before water comes out and the tile floor is very unattractive. It should be white or off cream but really just looks blackish brown. And lastly, the bathroom was incredibly hot while the rest of the room was cold due to the AC. Not sure how to explain that. It was like walking into two different climates every time we opened the bathroom door.
Ohh and before I forget, maybe I am new to using Booking.com but I really hated the fact that I booked this in August of 2025, thought it was paid for only to find that it was just a confirmation and NOT a paid for reservation. For people who budget, that makes a huge difference.
Location was great, near quiet part of the beach, views of sea from terrace. Swimming pool was great for families. Loved the old architecture and character of buildings/rooms. Staff were very helpful.
Beds are small! My husband and I are tall and our toes were off the edge! Rooms are lovely and traditional and rustic, I loved their charm, but would have appreciated a more modern (bigger) bed!
La ubicación perfecta para trasladarte como a playas asi como a la zona nocturna y el excelente trato de todo el personal desde la llegada hasta el trayecto al aeropuerto.
No se puede poner música en área de la alberca.
Es war sehr sauber!! Das Bett und die Handtücher waren sehr gut. Die Anlage ist toll und das Personal sehr freundlich und zuvorkommend.
Die Klimaanlage ist für einige Stunden ausgefallen, wurde aber direkt repariert.
Alles super!!
The staff was incredible, restaurant staff Lupita, Marta and Alberto are so sweet. And Hotel staff Jose and Salvador helped us so much, everyone took amazing care of my mom and I.
The location couldn’t be better. We had a hard time leaving!
Construction happening but they were respectful about the time of day they worked.
It is a great hotel with kind staff. Everything is clean and in good conditions.
They are renovating a lot at the moment. I couldn't use the hotel parking lot because it was closed. I had to park my car in the street what is not always a good idea in Mexico.
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