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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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Face masks for guests available
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24-hour security
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby outdoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Amenities and Convenient Location
Discover a comfortable stay at the Best Western PLUS Governor's Inn Richmond, just minutes away from Providence Golf Course and Chesterfield Mall. Each room is equipped with a refrigerator, microwave, and HD cable TV for your convenience.
Relaxing Leisure Facilities
Enjoy complimentary access to our gym and seasonal outdoor pool during your stay. Unwind after a long day of exploring downtown Richmond or visiting the Virginia Museum of Fine Arts.
Business and Parking Convenience
Stay productive with our business center and take advantage of our free on-site parking. Everything you need for a seamless stay is right here. Book your stay with us now and experience the best of Richmond, Virginia.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The staff was very accommodating.
Breakfast eggs were cold along with the hash brown s
Room was very roomy
Everything especially the staff very friendly l enjoyed the breakfast and coffee you can get around the clock the room and linen very clean I will be coming back in June
NA
Convenient, great staff, good price
I little outdated, door was not lined up correctly so was hard to shut.
The breakfast was awesome.
Front desk gals were very friendly.
We were disappointed there was not an inside pool. It had been advertised that there was one.
We had a problem with our toilet where the tank wouldn't fill up with water.
There was some mold on the grout in the bathtub and there were no drain stoppers in either the sink or tub.
It was roomy and had a cozy feel.
It wasn’t pleasant in the slightest
The staff was terrible
Breakfast was good.
People slamming doors and children running up and down the hall half a night. Did not have good signs on the main road to guide you to the property. Completely missed the turn off even with GPS. Hygiene products were smelly and cheap!
The staff is very nice, large rooms.
This hotel needs an overhaul, it is old and in disarray. The bathroom was in terrible state. The fridge in the room was old/ rusty and making a buzzing noise. The parking was next to a trailer park.
AI generated images are truly misleading. Area this is located I definitely not recommend for a family stay.
Located directly behind a trailer park.
Breakfast was okay and breakfast staff was very nice.
This property should be shut down immediately. From the outside, it looks completely neglected, and the inside is in equally unacceptable condition. Our room had an entry door with gaps so large that hallway light poured in all night. There were stains on the bedsheets, ceiling, and walls—including what appeared to be dried blood or feces in the bathroom. The microwave was dirty inside, and the AC unit—installed inside an old furniture—blew dust and debris onto the floor. The bathroom faucet sprayed water everywhere, and the toilet ran constantly.
To make matters worse, on the last day of our stay, when most of the rooms on our floor were vacant, the hotel turned off the hot water, seemingly to save money. When we asked for a solution, we were refused access to shower in any of the many empty rooms in other buildings.
The front desk staff member, Channelle, was unprofessional and unhelpful and two-faced, which only added to the negative experience. Overall, this property is poorly maintained, badly managed, and should not be operating in its current condition.
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The staff was great and welcoming
The property was older and in need of repairs. The bathroom had old chalking and the sink head sprayed everywhere when using. All the stuff was old.
The stone property, the look of it all, the coffee machine when you came in and the clean smell and cleanliness and the continental breakfast.
It needed to be updated as far as paint and broken furniture. We had double queen size bed rooms but the beds seemed to be full size not queen size. For the price we paid it should have been top notch on everything. So that was kind of the only complaints.
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