Best Western PLUS Governor's Inn Richmond

Hotels
•
Best Western Plus
8.5 (428 reviews)
9826 Midlothian Turnpike , Richmond , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.71
Multiple comments about the need for updates and cleanliness issues.
Service
9.68
Staff was repeatedly highlighted as friendly and helpful.
Location
8.22
Close to restaurants and highways, but some concerns about convenience.
Room Quality
7.17
Comments about dated rooms and issues with sofa comfort.
Amenities
8.7
Breakfast and lobby amenities were well-received.
Value for Money
8.66
Good value for price point, despite some issues.
Food and Beverage
9.21
Breakfast received high praise from guests.
Overall Experience
8.68
Guests expressed satisfaction with overall stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:51

Property Description

Modern Amenities and Convenient Location
Discover a comfortable stay at the Best Western PLUS Governor's Inn Richmond, just minutes away from Providence Golf Course and Chesterfield Mall. Each room is equipped with a refrigerator, microwave, and HD cable TV for your convenience.

Relaxing Leisure Facilities
Enjoy complimentary access to our gym and seasonal outdoor pool during your stay. Unwind after a long day of exploring downtown Richmond or visiting the Virginia Museum of Fine Arts.

Business and Parking Convenience
Stay productive with our business center and take advantage of our free on-site parking. Everything you need for a seamless stay is right here. Book your stay with us now and experience the best of Richmond, Virginia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 428 reviews
Cleanliness: 7.71
Service: 9.68
Location: 8.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.68
H
Harris • couple • us
5
2026-09-18 • via Nuitee
W
Walter • couple • us
8
2026-09-14 • via Nuitee
S
Serena • solo_traveller • us
9
Pros:

As always the location

Cons:

NA

2026-09-14 • via Nuitee
K
Karen • extended_group • us
10
Short stay but will happily stay here again in the future.
Pros:

The hotel was beautiful, staff were exceptionally friendly and helpful, everything was clean and breakfast was delicious.

Cons:

Loved everything about it.

2026-09-13 • via Nuitee
S
Shontai • solo_traveller • us
8
2026-09-13 • via Nuitee
B
Bradford • solo_traveller • us
10
2026-09-13 • via Nuitee
E
Eleanor • family_with_children • us
10
Pros:

I wish the pool was open later. When we got in it was on the later side and we did want to have a swim before bed.

2026-09-11 • via Nuitee
D
David • couple • us
5
Price/Value were about equal
Pros:

The Staff were knowledgeable, friendly, helpful. They were the highlight of our stay.

Cons:

Room is spartan. Vent fan in bathroom sounded like a dump truck engine. Elevator has a mind of its own. Breakfast was not appealing.

2026-09-10 • via Nuitee
C
Carol • couple • us
9
Very welcoming staff, large, comfortable and quiet room oo
Pros:

Breakfast was very good. Eggs and bacon were well cooked. Good options for bread products, yoghurt. Would have liked more fruit.

Cons:

Not enough fruit at breakfast; only a little bit of cut up strawberries and dried rasins.

2026-09-10 • via Nuitee
B
Bradford • solo_traveller • us
9
Pros:

Location and stay is peaceful with good staff.

2026-09-09 • via Nuitee
L
Lester • family_with_children • us
8
Nice not sure I would stay there again
Pros:

The architecture

Cons:

Second building needs an elevator

2026-09-07 • via Nuitee
A
Aviles • solo_traveller • us
10
Pros:

Todo

Cons:

Nada

2026-09-07 • via Nuitee
N
Nicole • solo_traveller • us
8
2026-09-02 • via Nuitee
T
Tiffany • couple • us
9
2026-09-01 • via Nuitee
R
ronnie • family_with_children • us
7
decent
Pros:

Friendly Staff

Cons:

Property is old and needs some more work

2026-08-27 • via Nuitee
T
Tiffany • couple • us
9
I loved staying at this hotel!
Pros:

Very clean and really nice staff

Cons:

Nothing

2026-08-22 • via Nuitee
D
Diane • solo_traveller • us
10
Pros:

Room was really big and comfortable

2026-08-18 • via Nuitee
M
Magen • couple • us
7
Pros:

I like how it’s two buildings and it has that castle look.

Cons:

The walls are thin you can hear what’s going on in the next room. I got woken up at 7AM by the head board banging the wall from the next room and moaning. Literally some people do have to be considered for other guests that have children with them in their rooms. They don’t need to be hearing that. Couldn’t watch Netflix nor I couldn’t cast it from my phone to the tv even when I was on the wifi. If you have it on the remote control it should allow us to log in and out of the apps that are stated on the remote control.

2026-08-17 • via Nuitee
B
Brendon • couple • us
5
Decent hotel with weird layout
Pros:

Room was clean and bed was comfortable. Large, comfortable shower as well.

Cons:

The hotel has two separate buildings. If you get sent to building 2, just know there’s no elevator and you’ll have to do some walking if you want breakfast. Windows were very dirty and couldn’t see anything out of them, and the fixtures in the bathroom were very outdated. The switch for the shower just shot water out unless you pushed it just right. They also shut off our cards before we checked out, but luckily one of us was still in the room so we weren’t locked out as we were loading our luggage into the car.

2026-08-17 • via Nuitee
G
Gaye • couple • us
8
2026-08-15 • via Nuitee