Best Western PLUS Burnaby Hotel

Hotels
•
Best Western Plus
8 (1593 reviews)
5411 Kingsway , Burnaby , ca
+1 604-438-1383

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Good breakfast
Cons:
Maintence issues
Noisy rooms
Limited amenities

Categories

Cleanliness
7.64
Clean establishment but some rooms reported cleanliness issues.
Service
8.61
Staff were friendly and helpful, though some communication issues were noted.
Location
8.65
Great location near restaurants and shopping, though traffic was a concern.
Room Quality
7.1
Rooms were described as comfortable, but there were issues with maintenance.
Amenities
7.63
Basic amenities offered, but some reported missing features like a pool.
Value for Money
8.09
Generally felt worth the price, but issues did arise that could affect this perception.
Food and Beverage
8.14
Good breakfast options were available, but some wished for more variety.
Overall Experience
8.11
Overall a pleasant experience with some negative aspects affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:24

Property Description

Modern Rooms with Amenities
The Best Western PLUS Burnaby Hotel boasts modern rooms with a cable TV, refrigerator, coffee maker, and ironing facilities, ensuring a comfortable stay for all guests.

Convenient Location
Situated just a 10-minute walk from the Royal Oak Skytrain and less than 1 km from the renowned Metrotown mall, guests can easily explore the city and enjoy shopping without hassle.

Business and Leisure Facilities
With free WiFi throughout the hotel, a hot breakfast served daily, a business center, and a complimentary newspaper, the Best Western PLUS Burnaby Hotel caters to the needs of both business and leisure travelers.

Book your stay at the Best Western PLUS Burnaby Hotel now for a memorable and convenient experience!

Important information:

Group Policies may apply to reservations of 10 or more rooms.

Please note the property does not offer bus or RV parking.

The property does not accept third party credit card. The name on the credit card used for the booking should correspond to the guest staying at the property. The
credit card that is to be charged must be present at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

8
Based on 1593 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
T
Teresa • couple • ca
8
Pros:

Not a great location. Price not bad for this time of year I guess. Breakfast was really good. Everything a person needs. Bed was a little hard for my back. Pool was nice. For two nights it was good. First time to Vancouver. 👍🏼

2026-08-12 • via Nuitee
L
Lamia • family_with_children • be
7
2026-08-11 • via Nuitee
D
Daniela • solo_traveller • it
8
Pros:

Colazione top! Camera spaziosa e pulita

Cons:

Le scale e i ballatoi poco puliti

2026-08-10 • via Nuitee
A
Alice • solo_traveller • ch
9
Pros:

Sehr bequeme Betten. Ruhig gelegene Zimmer. Klimaanlage. Aussenpool mit Badetüchern und Liegestühlen...alles top.
Sehr gutes WiFi. TV- Programm.

Cons:

Das Frühstücksbuffet war reichhaltig. Für uns fehlte Käse und/oder Aufschnitt, Salami, Schinken.

2026-08-07 • via Nuitee
S
suchitra • couple • ca
9
2026-08-06 • via Nuitee
S
suchitra • couple • ca
9
Good
Pros:

Good location

Cons:

No elevators

2026-08-06 • via Nuitee
E
Eleonora • family_with_children • it
6
2026-08-06 • via Nuitee
Влад • family_with_children • ua
7
2026-08-06 • via Nuitee
S
Sarwat • family_with_children • us
9
Pros:

breakfast was good and have a lot of options.

2026-08-03 • via Nuitee
C
Chery-l • family_with_children • ca
9
enjoyed a calm environment . very supportive lady front office manager
Pros:

was very happy overal

Cons:

power surge

2026-07-25 • via Nuitee
K
Kathrin • extended_group • de
8
Empfehlenswert
Pros:

Sehr nah am Skytrain

Cons:

Leider war der Pool nicht wirklich zu genießen. Es waren betrunkene Leute dort, die laut Party machten

2026-07-22 • via Nuitee
C
Catherine • solo_traveller • us
8
2026-07-21 • via Nuitee
S
Sullivan • couple • us
8
nice
2026-07-19 • via Nuitee
S
Sebastien • family_with_children • dk
10
Pros:

Man kan ikke forestille sig en bedre morgenmad. Hjemmelavet marmelade og yoghurt, nybagt brød og kage. Jeg kan ikke forestille mig at morgenmaden på et luksushotel kunne være bedre. Vi kunne komme tilbage alene pga. morgenmaden.

2026-07-13 • via Nuitee
H
Holly • couple • ca
9
2026-07-13 • via Nuitee
S
SteveWatt • solo_traveller • gb
9
2026-07-12 • via Nuitee
C
Christian • solo_traveller • de
5
Beim nächsten Mal wieder.
Pros:

Die Lage

Cons:

Das Frühstück war nicht so gut.

2026-07-09 • via Nuitee
Z
zhiqun • extended_group • ca
6
2026-07-08 • via Nuitee
C
Chee • couple • ca
7
Will come back
Pros:

Clean, big size room, location good

Cons:

No kettle in the room

2026-07-07 • via Nuitee
A
ADRIANA • solo_traveller • co
10
Pros:

Everything was good

Cons:

Nothing

2026-07-07 • via Nuitee