Best Western PLUS Burnaby Hotel

Hotels
•
Best Western Plus
8 (1511 reviews)
5411 Kingsway , Burnaby , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Good breakfast
Cons:
Maintence issues
Noisy rooms
Limited amenities

Categories

Cleanliness
7.64
Clean establishment but some rooms reported cleanliness issues.
Service
8.61
Staff were friendly and helpful, though some communication issues were noted.
Location
8.65
Great location near restaurants and shopping, though traffic was a concern.
Room Quality
7.1
Rooms were described as comfortable, but there were issues with maintenance.
Amenities
7.63
Basic amenities offered, but some reported missing features like a pool.
Value for Money
8.09
Generally felt worth the price, but issues did arise that could affect this perception.
Food and Beverage
8.14
Good breakfast options were available, but some wished for more variety.
Overall Experience
8.11
Overall a pleasant experience with some negative aspects affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:24

Property Description

Modern Rooms with Amenities
The Best Western PLUS Burnaby Hotel boasts modern rooms with a cable TV, refrigerator, coffee maker, and ironing facilities, ensuring a comfortable stay for all guests.

Convenient Location
Situated just a 10-minute walk from the Royal Oak Skytrain and less than 1 km from the renowned Metrotown mall, guests can easily explore the city and enjoy shopping without hassle.

Business and Leisure Facilities
With free WiFi throughout the hotel, a hot breakfast served daily, a business center, and a complimentary newspaper, the Best Western PLUS Burnaby Hotel caters to the needs of both business and leisure travelers.

Book your stay at the Best Western PLUS Burnaby Hotel now for a memorable and convenient experience!

Important information:

Group Policies may apply to reservations of 10 or more rooms.

Please note the property does not offer bus or RV parking.

The property does not accept third party credit card. The name on the credit card used for the booking should correspond to the guest staying at the property. The
credit card that is to be charged must be present at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1511 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
S
Sara • solo_traveller • ca
8
2026-03-11 • via Nuitee
R
Roy • solo_traveller • ca
8
Good accommodations at a good price
Pros:

Lots of outlets for charging devices, good shower temperature, friendly staff, good breakfast, easy temperature control

Cons:

Uncomfortable desk chair

2026-03-08 • via Nuitee
T
Teresa • family_with_children • us
8
Pros:

The room was clean and comfortable.

Cons:

The front desk clerk announced what room I was in while a person (male) was standing behind me waiting to be checked in. That is a big NO-NO for safety reasons, especially because I was a female traveling alone. These hotels need to train their employees NOT to do that!

2026-03-02 • via Nuitee
W
William • couple • ca
3
Not good
Pros:

Location

Cons:

Sub par room that should rent only at a substantial discount. Other rooms at this facility are better

2026-03-02 • via Nuitee
L
LMac101 • family_with_children • ca
8
Cons:

Smelled a bit like mold in the bathtub

2026-02-27 • via Nuitee
D
David • solo_traveller • ca
8
2026-02-25 • via Nuitee
W
William • couple • ca
6
2026-02-23 • via Nuitee
J
Jordan • family_with_children • ca
8
2026-02-23 • via Nuitee
S
Surina • family_with_children • ca
10
Amazing experience, will definitely book here again in the future.
Pros:

We lived in this hotel with our kids for 8 days, and everything was great. I would highly recommend this place to families. The room was perfect for a family of four. It's furnished with up to date appliances, such as USB and type-c charging ports, microwave, fridge, and powerful hair dryer. Furniture and appliances look newish and in good condition to use. We enjoyed the free breakfast that came with the room, although it's simple western style breakfast, there were enough choices and everything was fresh and delicious. My kids loved the waffle maker and pancake maker, they had a lot of fun building their own breakfast every morning. The staff were very friendly.
Location of the hotel is also great, with walk-able distance to wholesale stores, Danny's breakfast, lots of good restaurants, Metrotown center, and Royal Oak station, easy to go around.

2026-02-10 • via Nuitee
F
Farid • couple • ca
10
2026-02-08 • via Nuitee
R
renato • couple • pt
10
2026-01-29 • via Nuitee
M
Mizan • family_with_children • us
5
Food was good but the stag was not helpful I reserved 2 rooms with 2 queen beds I found only one .Ant the the room phone
Pros:

Not too great,The front dash he was not helpful

Cons:

Only the good

2026-01-19 • via Nuitee
D
Dmitrii • solo_traveller • ru
10
Очень достойное место недалеко от делового Ванкувера.
Pros:

Мне очень понравилась обратная связь с отелем. Я приехал из далекой страны, чьи международные карточки сейчас не работают. Поэтому было здорово оплатить проживание наличными.
Гостиница в пешей доступности от метро, мне было очень удобно добираться до Waterfront, чтобы быстро доехать до Canada Place, где проходила международная конференция.
Персоналом доволен, решали быстро технические вопросы, приветливые.
Я бы с удовольствием еще раз здесь оказался!

Cons:

Не было трансмиттеров с европейским и североамериканским электричеством. Но это не оказалось критичным (магазины рядом), поменьше работал с ноутбуке, а больше отдыхал в Ванкувере 😄

Еще бы разнообразить завтраки. За неделю слишком приелся к омлету, бекону, ветчине и картошке.

2026-01-19 • via Nuitee
K
Kerena • family_with_children • ca
1
Pros:

We like that they had freshly cooked breakfast in abundance .

Cons:

The room was dirty. Floor, bathroom and sinks. We rented 2 rooms both were dirty. We found hair in the bathroom. Used toilet paper under the toilet and the rooms had a potent smell of bleach. We had to leave the doors opened for 2hrs to air out.

2026-01-19 • via Nuitee
J
Jaroslaw • couple • ca
7
Pros:

Breakfast above standards

2026-01-19 • via Nuitee
H
hyun soo • couple • kr
5
2026-01-19 • via Nuitee
B
Benedikt • couple • de
5
Bassd scho, wenn man nicht im Erdgeschoß untergebracht wird.
Pros:

Passables Hotel im Motelstyle. Die Zimmer sind geräumig, sauber, gut ausgestattet und die Betten bequem. Die Erdgeschoßzimmer leiden unter starken Geräuschbelästigungen durch die Bewohner der darüber gelegenen Zimmer auf Grund der Holzböden ohne Trittschallisolierung. Das Frühstück ist US, CA Standard für Hotels in dieser Preisklasse. Nichts besonderes, aber auch nicht ungenießbar.

Cons:

Weniger Plastik und Einweggeschirr beim Frühstück.
Böden die nicht jeden Schritt der Bewohner aus den darüber liegenden Zimmern verstärkt abgeben.

2026-01-19 • via Nuitee
C
Claire • family_with_children • ca
6
Pros:

Good location, free breakfast was great

Cons:

Floor was dirty in the room

2026-01-19 • via Nuitee
D
Desamparados • family_with_children • es
5
2026-01-19 • via Nuitee
D
Dale • couple • ca
10
Lovely
Pros:

Location

Cons:

Nothing

2026-01-19 • via Nuitee