Best Western PLUS Burnaby Hotel

Hotels
•
Best Western Plus
8 (1608 reviews)
5411 Kingsway , Burnaby , CA
+1 604-438-1383

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Good breakfast
Cons:
Maintence issues
Noisy rooms
Limited amenities

Categories

Cleanliness
7.64
Clean establishment but some rooms reported cleanliness issues.
Service
8.61
Staff were friendly and helpful, though some communication issues were noted.
Location
8.65
Great location near restaurants and shopping, though traffic was a concern.
Room Quality
7.1
Rooms were described as comfortable, but there were issues with maintenance.
Amenities
7.63
Basic amenities offered, but some reported missing features like a pool.
Value for Money
8.09
Generally felt worth the price, but issues did arise that could affect this perception.
Food and Beverage
8.14
Good breakfast options were available, but some wished for more variety.
Overall Experience
8.11
Overall a pleasant experience with some negative aspects affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:24

Property Description

Modern Rooms with Amenities
The Best Western PLUS Burnaby Hotel boasts modern rooms with a cable TV, refrigerator, coffee maker, and ironing facilities, ensuring a comfortable stay for all guests.

Convenient Location
Situated just a 10-minute walk from the Royal Oak Skytrain and less than 1 km from the renowned Metrotown mall, guests can easily explore the city and enjoy shopping without hassle.

Business and Leisure Facilities
With free WiFi throughout the hotel, a hot breakfast served daily, a business center, and a complimentary newspaper, the Best Western PLUS Burnaby Hotel caters to the needs of both business and leisure travelers.

Book your stay at the Best Western PLUS Burnaby Hotel now for a memorable and convenient experience!

Important information:

Group Policies may apply to reservations of 10 or more rooms.

Please note the property does not offer bus or RV parking.

The property does not accept third party credit card. The name on the credit card used for the booking should correspond to the guest staying at the property. The
credit card that is to be charged must be present at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

8
Based on 1608 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
L
Lindsay • solo_traveller • ca
3
2026-10-24 • via Nuitee
E
Elizaveta • couple • ca
7
2026-10-23 • via Nuitee
D
Delilah • family_with_children • ca
9
2026-10-20 • via Nuitee
A
Allegra • family_with_children • ca
9
Surprisingly pleasant stay
Pros:

fantastic location, extremely clean, comfortable beds, very nice toiletries made in Canada and cruelty-free. Good sized fridge. Parking right outside our room. Great restaurants nearby including our favourite, Vietnamese. Great breakfast. Quiet at night. Friendly staff.

Cons:

Price higher than I like, but about average for the area and it was a last minute stay.

2026-10-17 • via Nuitee
J
James • solo_traveller • gb
9
2026-10-17 • via Nuitee
S
srinivas • family_with_children • ca
9
2026-10-17 • via Nuitee
D
David • couple • ca
8
It was okay but could use some improvements
Pros:

Breakfast was good but crowded. There wasn't enough tables and chairs. Staff are friendly.

Cons:

Air conditioning a little loud. AS I had mentioned breakfast was sometimes crowded and not enough tables an chairs.

2026-10-13 • via Nuitee
P
Peter • couple • au
8
2026-10-08 • via Nuitee
R
Robert • solo_traveller • us
8
All Okay
Pros:

Location

Cons:

All Okay

2026-09-19 • via Nuitee
S
Shawn • solo_traveller • ca
8
Incredibly expensive for what it is, but it is clean and has a great breakfast.
Pros:

Rooms look updated and modern. Breakfast was solid for a hotel. Clean.

Cons:

Very expensive for what it is.

2026-09-19 • via Nuitee
S
Sara • solo_traveller • us
10
2026-09-17 • via Nuitee
A
Andreas • couple • de
7
2026-09-17 • via Nuitee
I
Inez • extended_group • ca
10
Greatest staff ,service everywhere. Highly recommended.
Pros:

Hot foods

Cons:

Getting room cleaned so late , not enough coffee,tea, no balconies.

2026-09-14 • via Nuitee
N
Nowak • solo_traveller • ca
10
2026-09-14 • via Nuitee
Y
Yukiko • couple • jp
6
2026-09-09 • via Nuitee
X
Xuan Son • solo_traveller • fr
7
Pros:

Bien situé, au calme vec un parking.

Cons:

L'hôtel commence être un peu vieux.

2026-09-04 • via Nuitee
R
Richard • couple • ca
10
Comfortable, breakfast was good
Pros:

Rooms were clean and it was serviced daily.

Cons:

Pool was out of service

2026-09-03 • via Nuitee
M
manfred • couple • ca
9
GOOD SERVICS
Pros:

GREAT FOOD

Cons:

EGGS/COFFEE/SERVICS

2026-09-03 • via Nuitee
J
jianyu • couple • ca
6
2026-09-03 • via Nuitee
H
HEMLATA VINOD • family_with_children • ca
5
2026-09-01 • via Nuitee