Best Western Benton Inn

Hotels
•
Best Western
8.1 (441 reviews)
17036 Interstate 30 , Benton , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Convenient location near highway/activities
Generally clean and well-kept rooms for many guests
Comfortable beds and good water pressure
Spacious rooms/suites (jacuzzi, mini living area) and pet friendly
Good value/price
Cons:
Inconsistent cleanliness (reports of urine smell, pills found, crumbs, worn carpet)
Breakfast issues (cold eggs/gravy, broken pancake/warming equipment, limited bacon)
Some rooms smell of smoke or are outdated
Maintenance problems (broken outlets, equipment)
Inconsistent room comfort (itchy or uncomfortable beds) and occasional noise/driveway access problems

Categories

Cleanliness
7.6
Many guests report rooms as clean and well kept, but several reviews mention serious issues (urine smell in a room, pills found on floor, crumbs on beds, worn/torn carpet) so cleanliness is mixed.
Service
8.8
Service is frequently praised—staff described as friendly, welcoming and accommodating (e.g., room requests honored, allowed pool after close); a few mentions of indifferent or rude employees but overall service is a strong point.
Location
8.7
Consistently noted as convenient (near highway and local activities), quiet for a highway-adjacent property; one comment about difficult driveway access but location is generally a positive.
Room Quality
7.8
Rooms range from very comfortable (excellent beds, spacious suites, jacuzzi options) to problematic (smoke smell, outdated décor, itchy or uncomfortable beds, worn carpet); overall room quality is uneven.
Amenities
7.9
Amenities include pool, jacuzzi tubs and hot breakfast; however several guests reported broken equipment (pancake machine, warming unit), inconsistent pool access and other maintenance issues.
Value for Money
8.3
Multiple guests highlight excellent price and good value for the room size and comfort; some maintenance or amenity issues temper the value but most found it reasonably priced.
Food and Beverage
7.2
Breakfast receives mixed-to-negative mentions: cold eggs, cold gravy, broken pancake machine and occasional lack of bacon, though coffee is often noted as good.
Overall Experience
8.5
Overall stays skew positive with friendly staff, good location and comfortable rooms for many guests, but a minority of severe issues (smell, cleanliness, broken amenities) lower the experience for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Outdoor Pool and Free WiFi

Experience relaxation and connectivity at its finest with our outdoor pool and complimentary WiFi in all guest rooms. Take a refreshing dip or simply lounge poolside while staying connected with loved ones and colleagues throughout your stay.

Convenient Amenities

Enjoy the convenience of a daily continental breakfast, free parking, and in-room features like cable TV, a microwave, and a refrigerator. Whether you're here for work or leisure, we've got you covered with a work desk, air conditioning, and tea/coffee-making facilities in every room.

Exceptional Services

Our 24-hour front desk, on-site laundry facilities, and pet-friendly policy ensure a seamless stay. Benefit from express check-in/out services and explore nearby attractions like the Clinton Presidential Center and War Memorial Stadium just a short drive away. Book now for a memorable stay at Best Western Benton Inn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 15, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 441 reviews
Cleanliness: 7.6
Service: 8.8
Location: 8.7
Room Quality: 7.8
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 8.5
P
Peter • family_with_children • ca
9
Cons:

We needed a cot for 5th person
Unfortunately none were available 😕

2026-10-24 • via Nuitee
B
Barbara • family_with_children • us
10
2026-10-22 • via Nuitee
B
Benjamin • couple • us
10
2026-10-20 • via Nuitee
C
Carole • solo_traveller • us
8
2026-10-08 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

I liked the staff, the location, the breakfast.. I was pleasantly surprised that there had very little road noise, being near the highway. The room had a sofa which I enjoyed..

2026-09-12 • via Nuitee
T
Teresa • couple • us
10
2026-09-07 • via Nuitee
T
Todd • family_with_children • us
6
Pros:

We were tired from traveling so just the location

Cons:

Itchy beds but when I checked them didn’t find anything.

2026-09-05 • via Nuitee
K
Kim • solo_traveller • us
9
Pros:

Clean

Cons:

Noisy

2026-08-21 • via Nuitee
Q
Qualls • couple • us
10
Pros:

I love it,very nice and helpful

Cons:

Nothing could be better

2026-08-12 • via Nuitee
M
Morris • solo_traveller • us
6
2026-08-10 • via Nuitee
J
Joyce • family_with_children • us
8
2026-08-10 • via Nuitee
B
Becky • couple • us
1
2026-08-04 • via Nuitee
D
Deborah • couple • us
9
Very nice older hotel that is well kept. Bed was extremely comfortable.
Pros:

The bed was very comfortable and everything was super clean. The staff was friendly and welcoming.

Cons:

The breakfast was so-so. Gravy for the biscuits was cold but the coffee was very good.

2026-08-02 • via Nuitee
H
Hector • couple • us
9
2026-08-02 • via Nuitee
K
Kristi • couple • us
8
2026-07-25 • via Nuitee
M
Mason • couple • us
10
The name begins with Best.
Pros:

Everything was very clean, classy and we enjoyed our stay!

2026-07-23 • via Nuitee
J
Janelle • couple • us
6
We will not stay here again.
Pros:

Near to our activities in Benton.

Cons:

There were several electric outlets that did not work. The warming unit for the hot breakfast was broken, so cold eggs. The pancake machine was broken.

2026-07-21 • via Nuitee
L
Lance • solo_traveller • us
9
2026-07-19 • via Nuitee
J
Jose • family_with_children • us
10
2026-07-17 • via Nuitee
B
Brandy • solo_traveller • us
10
Pros:

Everyone was kind, breakfast was good, and rooms were nice

2026-07-17 • via Nuitee