Best Western Plus Ontario Airport & Convention Center

Hotels
•
Best Western Plus
8.3 (625 reviews)
209 North Vineyard Avenue , Ontario , US
+1 909-937-6800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor cleanliness
Inconsistent service
Small rooms

Categories

Cleanliness
7.63
The carpet had a smell and there were blood stains on the sheets.
Service
9.1
Staff was described as friendly and attentive, though some incidents of poor service were reported.
Location
8.64
Location was convenient for the airport but some reviews stated it was sketchy.
Room Quality
7.09
Rooms were small and some guests had issues with comfort.
Amenities
8.12
Amenities included a complimentary breakfast, though the cleanliness of some items was questioned.
Value for Money
8.58
Generally seen as acceptable for the price, with reasonable expectations.
Food and Beverage
8.63
Breakfast was positively noted, providing a good variety.
Overall Experience
8.6
Mixed experiences with some good aspects but significant issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:58

Property Description

Convenient Location near Ontario Convention Center
Located just minutes away from the California Speedway and the Los Angeles Fairplex, Best Western Plus Ontario Airport & Convention Center offers comfortable accommodations and modern facilities for a convenient stay.

Spacious Rooms with Essential Amenities
Relax in the spacious guestrooms equipped with in-room refrigerators, microwaves, cable satellite TV with HBO channels, and high-speed internet access for your convenience.

Complimentary Breakfast and Relaxation Options
Start your day with a complimentary continental breakfast and later unwind by taking a dip in the outdoor swimming pool or indulging in a soothing soak in the hot tub.

Book your stay at Best Western Plus Ontario Airport & Convention Center for a delightful and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 625 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.6
D
Davion Anderson • family_with_children • us
4
2026-10-28 • via Nuitee
H
Howard • couple • us
9
Pros:

Breakfast was good. Location is perfect for being close to the airport. Shuttle to airport early in the morning was great as well.

2026-10-27 • via Nuitee
D
Davion Anderson • family_with_children • us
6
2026-10-26 • via Nuitee
D
Davion Anderson • solo_traveller • us
6
Pros:

NA

Cons:

The stanied towels the hair all on the towels put in the work order to be sprayed.Cause my daughter got bit up.There was water in the window sill from the rain The prices are to high for the kind of activities that goes on, but a person be scared to say anything because foljs scared to say anything cause they might put them on the Do NOT RENT LIST out because of their situation.THINGS DONT BE ADDRESSED... FROM my understanding He won't bring the prices down until the other hotels bring theirs down. They're not a 5 star hotel. Again to give you one roll of tissue for a double bedroom for all the rooms, which it should be 2 rolls of tissue. No not asking for 4 or 5 tissue rolls, but to give a guess one roll of tissue is diabolical. And they stay giving stained stinky towels. They stay giving stained stinky towels. Some of them have hair in them..

2026-10-24 • via Nuitee
I
iglesias • couple • us
10
Pros:

Todo

2026-10-21 • via Nuitee
J
Jesus • couple • us
10
2026-10-19 • via Nuitee
D
Davion Anderson • solo_traveller • us
6
2026-10-19 • via Nuitee
B
Berkis • solo_traveller • do
9
2026-10-18 • via Nuitee
A
Aniruddha Sune • family_with_children • us
10
Nice stay near the airport.
Pros:

Nice location, very near from airport. They also provide free shuttle service. Reception was very welcoming. Good breakfast. Clean and big rooms, comfy beds. Restaurants and gas station nearby.

Cons:

All good.

2026-10-14 • via Nuitee
R
Rosario Lola • solo_traveller • us
10
Pros:

Friendly staff

2026-10-12 • via Nuitee
S
Suren • family_with_children • us
8
2026-10-12 • via Nuitee
C
Chad • family_with_children • us
1
Room was not clean and nothing was done about loud room next door.
Pros:

The price was the reason for the booking. It was going to be a very short stay just a room to get some sleep after a very long drive. I guess you get what you pay for.

Cons:

The room was not clean. It was very apparent the carpet was not vacuumed. Also there was a toothbrush left by a previous occupant found on the ground. There was a loud party going on next door that kept my wife, my children and myself awake until like 4 am!! The occupants kept going in out of their room slamming the door, hanging out outside our window while yelling loudly and running up and down the stairs. I called to complain to the front desk twice nothing was done. The only reason we were able to finally sleep was that I had enough and said something to the occupants. We had to get some rest before attending a funeral the next day.

2026-10-09 • via Nuitee
S
Serik • solo_traveller • us
1
Мне деньги не вернули
2026-10-09 • via Nuitee
I
iglesias • couple • us
10
Pros:

Todo

2026-10-08 • via Nuitee
J
Jacobo • couple • mx
10
Una cama muy cómoda
Pros:

Muy cómodo y todo muy limpio

Cons:

Los números de los cuartos están muy pequeños casi no se ven

2026-09-19 • via Nuitee
S
Solomon • couple • us
1
Ruined all my things
Pros:

Close to my job

Cons:

The room I was in flooded in the bathroom from upstairs

2026-09-18 • via Nuitee
D
dana • solo_traveller • us
5
Not the best.
Pros:

Close to airport

Cons:

The room smelled musty, bed had divots in it.

2026-09-17 • via Nuitee
T
TIANWEN • couple • cn
10
很好
Pros:

卫生

Cons:

没有

2026-09-17 • via Nuitee
K
Kevin e • extended_group • us
10
Dormi como Bebe
Pros:

Todo bien gracias amable la registration rapids

2026-09-17 • via Nuitee
J
Jesus • couple • us
8
I like staying with you guys, it’s always clean and the staff is friendly, and helpful.
Pros:

I like the location, because it close to the freeway and it’s not far from stores or the airport.

Cons:

The card reader was not working.

2026-09-17 • via Nuitee