Best Western Plus Ontario Airport & Convention Center

Hotels
Best Western Plus
8.3 (617 reviews)
209 North Vineyard Avenue , Ontario , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor cleanliness
Inconsistent service
Small rooms

Categories

Cleanliness
7.63
The carpet had a smell and there were blood stains on the sheets.
Service
9.1
Staff was described as friendly and attentive, though some incidents of poor service were reported.
Location
8.64
Location was convenient for the airport but some reviews stated it was sketchy.
Room Quality
7.09
Rooms were small and some guests had issues with comfort.
Amenities
8.12
Amenities included a complimentary breakfast, though the cleanliness of some items was questioned.
Value for Money
8.58
Generally seen as acceptable for the price, with reasonable expectations.
Food and Beverage
8.63
Breakfast was positively noted, providing a good variety.
Overall Experience
8.6
Mixed experiences with some good aspects but significant issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:58

Property Description

Convenient Location near Ontario Convention Center
Located just minutes away from the California Speedway and the Los Angeles Fairplex, Best Western Plus Ontario Airport & Convention Center offers comfortable accommodations and modern facilities for a convenient stay.

Spacious Rooms with Essential Amenities
Relax in the spacious guestrooms equipped with in-room refrigerators, microwaves, cable satellite TV with HBO channels, and high-speed internet access for your convenience.

Complimentary Breakfast and Relaxation Options
Start your day with a complimentary continental breakfast and later unwind by taking a dip in the outdoor swimming pool or indulging in a soothing soak in the hot tub.

Book your stay at Best Western Plus Ontario Airport & Convention Center for a delightful and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 617 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.6
A
Alfredo couple us
10
2026-08-15 via Nuitee
J
Jason extended_group us
10
2026-08-11 via Nuitee
R
Rodriguez family_with_children us
10
Excellent/comfortable and quiet.
Pros:

Location met my needs. Loved the fact that you offer shuttlle service to the airport.

2026-08-09 via Nuitee
D
Deborah solo_traveller mx
9
Perfect for my purpose.
Pros:

Location. Great breakfast!

Cons:

Had hoped to use the pool, but it didn’t open until 10:00am and checkout was 11:00.

2026-08-09 via Nuitee
D
Davion Anderson solo_traveller us
10
2026-08-08 via Nuitee
L
Lucille couple us
10
This is a great place to stay!
Pros:

Loved it. Staff is very welcoming. Room was clean. Parked right in front of our room. Easy to take our suitcases in. The water pressure and warm water in the shower was beyond wonderful after a long day! Television had HBo and many stations. We walked five minutes to have a meal. We had breakfast in the morning and it was great. Clean kitchen and dining area. And good coffee!!

Cons:

Can’t think of anything!

2026-08-07 via Nuitee
V
Vivian solo_traveller us
10
One of the cleanest and comfortable hotels I have stayed at felt very luxurious
Pros:

My hotel room was very clean the towels in the restroom had a cool lil fower made up of the towel pillows amd bed were comfortable as hell very clean bedding a big tv breakfast had a variety of things to chose from all in all if I could I would give it 100 star review would highly recommend

Cons:

I didn't like that my stay was so short with them

2026-08-07 via Nuitee
M
Mitchell family_with_children us
10
Very clean rooms very comfortable beds. Everything about the room was perfect. Water pressure pool everything.
Pros:

Clean and friendly

2026-08-06 via Nuitee
A
ada solo_traveller us
9
Comfy
Pros:

Clean

2026-08-06 via Nuitee
A
ahmad couple us
1
Awful
Cons:

It supposed to be a nonsmoking inn but all the rooms have stink of cigarettes. The AC shut down in the middle of the night causing me a bad night of sleep. Would not recommend!

2026-08-05 via Nuitee
C
Cook couple us
10
I loved my stay and will be back through Booking.com
Pros:

Close to the airport, Ontario Mills, all the eating places you ever thought about great location. Staff was amazing. The property was very cleanly and I really enjoyed my stay except for a little bit of an inconvenience on both sides both Saturday and Friday night after I came home, I had heard fighting on the east side and then the one behind me I heard fighting and then it was all over. Everything was great no

2026-08-04 via Nuitee
M
Miller couple us
8
Pros:

Location to restaurants and the breakfast

Cons:

Needed a little more cleaning, not terrible but not great either

2026-08-03 via Nuitee
J
Jianxin family_with_children us
9
2026-08-03 via Nuitee
C
Capaldo couple it
9
2026-08-02 via Nuitee
H
Hellen family_with_children nl
8
2026-08-02 via Nuitee
I
Ines solo_traveller de
8
2026-08-02 via Nuitee
G
Gonzalez solo_traveller us
10
2026-07-25 via Nuitee
D
Davion solo_traveller us
1
2026-07-25 via Nuitee
D
Davion solo_traveller us
10
Pros:

I'm the one lady her name is Mary she's a housekeeper rooms always fresh you don't see nothing out of place staff is good

Cons:

I don't like how the prices go up and down even on the weekdays I don't like how they target certain people as far as race rides go I'mma just be honest I think Ruth should apply to everybody and I don't like how they give you two wash clothes for four people in a room a double bed and I don't like how the staff say one thing and then their boss say another thing so it be confusing otherwise they're not it's all good

2026-07-21 via Nuitee
T
Tati couple us
10
2026-07-21 via Nuitee