Provo River Inn

Totally not as advertised. The pool was closed and had green water. Horrible sewer smell in the hallway. The room was filthy and smelled like a dirty, wet dog. Broken furniture. No TV remote. Electrical fire hazards. Not enough towels for two people. No breakfast as advertised. Horribly filthy.

Absolutely no ice

There was construction work next door and the workers were there till 9:00 or 10:00 at night it was noisy there was no continental breakfast

That the booking agent didn’t have knowledge of the remodeling or that things were not available

Well it said ut had breakfast it didnt . Had a pool it didnt.

Can't think of anything.

It is very old and run down. My first room was dirty, curtains cut up dry wall falling apart door didn’t shut, fridge was falling out of cupboard and shelves were all fallen. Asked them to teach me rooms. The second room was better still dingy, but bedding was cleaner.

The TV had no remote, the air conditioner kept getting all of its cool air stuck behind the curtain, the bathroom wasn't clean, the shower / bath was broken and it's hard to keep the temperature where you wanted it and it was so encased in hard water that you had to really pull to get the shower to turn on, the interior carpets look like they were from the 40s and were being kicked up in spots, the security doors were broken so anybody could just walk in, the only machines that were working were once where you had to pay for things like drinks or chips (so no ice), and the balcony looked like it could fall apart at any minute.

Staff was not that friendly

Construction workers could be heard late tossing trash in the big bins, no breakfast, no ice, staff very unfriendly, said we could go across to get ice..

There was no breakfast, the pool was half empty and green, and every ice machine we could find was out of order. None of that was explained to me at check in, though the man who checked us in was nice. The man who was there when I checked out was on his phone watching a video and barely acknowledged when I told him our bathroom light didn't work. I really hope he made sure it gets fixed for the next visitors. This was a disappointing stay after a good experience last year.

Broken, algae-filled swimming pool; broken asphalt in parking lot; weathered siding and chipping paint; active construction projects all over the property, including an unattended table saw; parking lot full of construction materials that made finding a parking spot difficult.

See above

Our air conditioner was noisy. This hotel is being renovated so there is no breakfast being served or pool available. The hallway carpet was worn.

Breakfast was advertised when we booked our stay, but we were told at the desk that it wasn't currently being provided. Several lights in our room didn't work. Carpet was very worn. None of the ice machines worked. There was a paw print on our bedsheets. Shower curtain rod was broken.