Provo River Inn

Hotels
•
Baymont Inn & Suites
7.2 (1338 reviews)
2230 North University Parkway , Provo , us

listing image 1
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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Broken amenities

Categories

Cleanliness
4.94
Numerous mentions of dirty rooms, mold, and overall uncleanliness.
Service
8.91
Friendly staff noted, but issues with towels and assistance mentioned.
Location
9.95
Many positive comments about the hotel's location, particularly for events.
Room Quality
5.9
Reports of broken furniture and uncomfortable beds.
Amenities
5.93
Many amenities were broken or not as advertised, including the pool and gym.
Value for Money
7.89
Good value noted when considering price, despite issues.
Food and Beverage
5.94
Breakfast options were limited and the quality was subpar.
Overall Experience
8.11
Overall feelings are mixed with strong points about location but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:35

Property Description

Scenic Mountain Retreat with Indoor Pool and Hot Tub

Luxurious Rooms with Modern Amenities
Indulge in the comfort of our contemporary, white rooms equipped with cable TV, a cozy armchair, and a spacious work desk. Enjoy the convenience of a coffee maker and ironing facilities in each room for a stress-free stay.

Inviting Lobby and Complimentary Amenities
Relax in our lobby by the fireplace on plush leather sofas. Start your day with a delicious breakfast buffet and take advantage of complimentary passes to Gold’s Gym for a rejuvenating workout.

Book your stay at Baymont Inn & Suites Provo River for a perfect blend of relaxation and adventure amidst Utah’s stunning landscapes.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 1338 reviews
Cleanliness: 4.94
Service: 8.91
Location: 9.95
Room Quality: 5.9
Amenities: 5.93
Value for Money: 7.89
Food and Beverage: 5.94
Overall Experience: 8.11
K
Klinghammer • solo_traveller • us
1
Pros:

The location was fine. Staff was stiff but ok.

Cons:

Noise lots of noise. Dont get room 106. In-between laundry room and dogs room

2026-04-18 • via Nuitee
V
vasquez • couple • us
8
2026-04-18 • via Nuitee
M
Mulcahey • solo_traveller • us
3
I would stay somewhere else
Pros:

I needed a place

Cons:

They advertised free breakfast in the morning from 6am-9am. I went down around 8:15. No one around and there was no food and not even coffee

2026-04-17 • via Nuitee
P
Paul • solo_traveller • us
5
The room was old but comfortable. No sign of bugs. Sheets were clean & bright No breakfast offered.
Pros:

I got what I paid for. The bed was comfortable, the room and sheets were clean. The location was great and in a quiet cut-a-sac. The door was secure and lots of bright lights outside in the parking area.

Cons:

The building is old. The room was old and the carpet and chair were stained. The toilet worked but of the two buttons one was broken. Bookings.com said there was breakfast for an additional fee, that is a lie. NO BREAKFAST.

2026-04-17 • via Nuitee
S
Shelli • couple • us
10
Cozy room next to creek. Warm staff and great location. My favorite in Provo!
Pros:

Breakfast and location wonderful. Quiet area corner, but still close to Everything.

Cons:

Nothing. Everything was wonderful.

2026-04-16 • via Nuitee
R
Ronnie • couple • us
6
Budget friendly….Location
Pros:

The location and pricing

Cons:

Still advertising free breakfast and not having anything at all

2026-04-16 • via Nuitee
L
Liam • couple • us
7
Pretty good for cost
Pros:

I like the proximity to the river trail

Cons:

No napkins or paper towel provided with in room coffee maker

2026-04-15 • via Nuitee
A
arda • solo_traveller • ca
9
Lovely place to stay. No stairs or curbs so very good access.
Pros:

Very nice. Photos didn't do it justice.wo

Cons:

Would have liked a face cloth. Only bath towels were provided.

2026-04-14 • via Nuitee
M
Mary • solo_traveller • us
4
Perfect example of "you get what you pay for".
Pros:

Bed was comfortable. Location is excellent.

Cons:

Public spaces, such as the stairs and entries, were quite filthy, gave me the ick. Property very worn - peeling paint, broken tiles, ice machine broken. Pool half full of water, hot tub water green (closed but visible through big windows). There is a balcony which faces a river front and would be so lovely, but the patio chairs and table were too dirty to even think about using.

2026-04-13 • via Nuitee
J
Jorge • family_with_children • mx
1
2026-04-13 • via Nuitee
C
Cruz • couple • us
9
It was an amazing stay
Pros:

Very calm and peaceful

Cons:

Nothing really

2026-04-13 • via Nuitee
A
Alejandro • couple • us
3
2026-04-11 • via Nuitee
A
Alejandro • couple • us
1
Cons:

No estuvo muy mal

2026-04-11 • via Nuitee
T
Todd • solo_traveller • us
9
2026-04-09 • via Nuitee
• couple • us
3
2026-04-09 • via Nuitee
C
candiseb2026 • Family
2
Terrible
Pros:

My family had loved this place we made it a point to stop here even if we weren't tired! This time was absolutely terrible! Rooms were dirty. They held $150 deposit that I didn't have an issue with until we went into the room. Not only was it dirty. Dents everywhere from walls, fridge, mirror. Seriously blood stains on the sheets! Our door handle broke, I had to yell through to ask my son to open the door! Once I got into the room I tried using the hotel phone to call the front to desk! Guess what? The phone didn't work! I had no problem calling from my cell! The guy was super nice, but the entire experience was terrible! The said they would give money back! 10 days later
I haven't seen it!

2026-04-08 • via Tripadvisor
D
Duran • family_with_children • us
6
Pros:

Es tranquilo

Cons:

La llave del la regadera estaba un poco dañada

2026-04-06 • via Nuitee
A
Alexsandra • couple • us
3
Meh
Pros:

The location

Cons:

Kinda run down, spiderweb in the bathroom, screws loose on locks and door handles

2026-04-05 • via Nuitee
J
Jose • couple • us
10
2026-04-05 • via Nuitee
A
Anton • couple • ca
7
Ok
Pros:

This property is very old. Not the cleanest and nearest in town

2026-04-03 • via Nuitee