Garner Hotel Frankfurt - Palmengarten by IHG

Hotels
•
Garner
7.5 (1999 reviews)
Sophienstra?e 40 , Frankfurt/Main , de

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Children allowed

Facilities

Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Sauna
Non-smoking throughout
Allergy-free room
Steam room
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast selection
Friendly and helpful staff
Convenient location with easy access to public transport
Cons:
Issues with cleanliness in some areas
Noisy rooms facing the road
Malfunctioning amenities such as TV
Some staff members may lack professionalism

Categories

Cleanliness
6.33
Several comments indicated issues such as unclean areas in rooms and restaurant.
Service
8.3
Many reviews mentioned friendly staff and good service overall, despite some specific issues.
Location
8.34
Positive feedback about the convenient location, especially regarding transport access.
Room Quality
7.29
Room quality received mixed reviews; some had issues with cleanliness, whereas size and comfort were praised.
Amenities
6.82
Amenities liked but with noted issues such as malfunctioning TV and lack of coffee-making facilities.
Value for Money
7.78
Good value noted in most reviews, although spoiled by some service and cleanliness issues.
Food and Beverage
7.83
Breakfast described positively, but there were complaints about cleanliness in dining areas.
Overall Experience
7.3
Mixed feelings reflected overall, balancing positive aspects with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:27

Property Description

Convenient Location
Located in Frankfurt's Bockenheim district, Novum Hotel Imperial Frankfurt Messe is just a short walk from the Frankfurt Trade Fair. With easy access to public transportation, guests can explore the city with ease.

Comfortable Accommodations
The hotel offers bright and soundproofed rooms with classic-style décor, ensuring a comfortable stay for guests. Each room is equipped with cable TV and a private bathroom, providing all the necessary amenities for a relaxing experience.

Great Connectivity
Situated a 5-minute walk from Palmengarten Park and Bockenheimer Warte Underground Station, guests have quick access to popular attractions and key transportation hubs. Whether visiting for business or leisure, Novum Hotel Imperial provides a convenient and well-connected stay.

Book your stay at Novum Hotel Imperial Frankfurt Messe for a comfortable and convenient experience in Frankfurt.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 1999 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.3
B
Bernard Mae Art Ensemble • extended_group • be
8
Un établissement que je recommande vivement, un excellent rapport qualité-prix !
Pros:

Calme, propre, confortable, une excellente literie, une grande salle d'eau avec de l'eau chaude et surtout les tarifs pratiqués... à noter que l'établissement n'est pas très éloigné du centre ville et très proche du Palmen Garten.

Cons:

Le mobilier datant de quelques décénnies pourrait être rénové... et il est dommage que l'on ne puisse pas ouvrir, ne serait-ce que partiellement, les fenêtres... à part ça, rien à redire.

2026-04-11 • via Nuitee
J
Julie • solo_traveller • fr
4
2026-04-11 • via Nuitee
U
Ulrike • couple • de
8
Pros:

The location, the breakfast and the room size

Cons:

Extremely noisy guests running up and down the corridor at midnight, smoke from outside drifting into the staircase, very narrow beds

2026-04-11 • via Nuitee
• couple • be
8
2026-04-11 • via Nuitee
E
Edy • solo_traveller • br
10
Maravilhosa !
Pros:

Café da manhã muito bom , local limpo , confortável, aconchegante , amplo , barato , próximo a restaurantes , farmácias , tudo de bom !

Cons:

Tudo bom

2026-04-10 • via Nuitee
G
gianmarco • solo_traveller • it
9
Qualità e prezzo!!
Pros:

Ottimo rapporto qualità prezzo..stanze spaziose e molto pulite..l'hotel è molto ben collegato con il centro tramite metro e mezzi di superficie..zona tranquilla

2026-04-10 • via Nuitee
F
Florian • couple • de
8
2026-04-10 • via Nuitee
A
Anette • solo_traveller • de
9
2026-04-10 • via Nuitee
S
Salen • couple • de
9
2026-04-10 • via Nuitee
M
Martina • couple • de
6
2026-04-10 • via Nuitee
H
Hans-hermann • solo_traveller • de
9
Pros:

Gute Lage zu U-, S- und Straßenbahn

2026-04-09 • via Nuitee
L
Lorenz • solo_traveller • de
2
es war schlecht!
Pros:

nichts!

Cons:

alles

2026-04-09 • via Nuitee
M
Muzhgan • family_with_children • de
3
Ist, war gut sauer und groß
Pros:

Ja es war gut, aber so ein Problem Fernsehen. Es war alt und kann man benutzt nicht die YouTube und diese Maus war groß. Ja Wien Preis ist gut

Cons:

Unsere Zimmer hat keine Sofa und sieht bisschen leer. Wieso machst du aber groß wie so einfach gut?

2026-04-08 • via Nuitee
C
Christopher • family_with_children • gb
1
2026-04-08 • via Nuitee
D
Dunia • family_with_children • it
8
2026-04-07 • via Nuitee
M
Maria Alejandra • solo_traveller • de
7
Pros:

The location

Cons:

The noise on the street ans the smell of the room

2026-04-07 • via Nuitee
H
Heike • solo_traveller • de
8
2026-04-06 • via Nuitee
E
Elisabeth • solo_traveller • de
6
2026-04-06 • via Nuitee
I
Ioana • family_with_children • de
10
Wir kommen wieder!
Pros:

Preis Leistung toll! Bestes in Frankfurt!
Man ist rucki zucki in der Stadt.
Das freundlichste Personal in ganz Frankfurt!
Betten sind super bequem, Zimmer geräumig, Frühstück lecker, insbesondere das Rührei. Parkplatz direkt hinter dem Haus. Aufzug.

Cons:

Alles top.

2026-04-04 • via Nuitee
N
Nadja • solo_traveller • de
9
2026-04-03 • via Nuitee