Garner Hotel Frankfurt - Palmengarten by IHG

Hotels
•
Garner
7.5 (2193 reviews)
Sophienstra?e 40 , Frankfurt/Main , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast selection
Friendly and helpful staff
Convenient location with easy access to public transport
Cons:
Issues with cleanliness in some areas
Noisy rooms facing the road
Malfunctioning amenities such as TV
Some staff members may lack professionalism

Categories

Cleanliness
6.33
Several comments indicated issues such as unclean areas in rooms and restaurant.
Service
8.3
Many reviews mentioned friendly staff and good service overall, despite some specific issues.
Location
8.34
Positive feedback about the convenient location, especially regarding transport access.
Room Quality
7.29
Room quality received mixed reviews; some had issues with cleanliness, whereas size and comfort were praised.
Amenities
6.82
Amenities liked but with noted issues such as malfunctioning TV and lack of coffee-making facilities.
Value for Money
7.78
Good value noted in most reviews, although spoiled by some service and cleanliness issues.
Food and Beverage
7.83
Breakfast described positively, but there were complaints about cleanliness in dining areas.
Overall Experience
7.3
Mixed feelings reflected overall, balancing positive aspects with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:27

Property Description

Convenient Location
Located in Frankfurt's Bockenheim district, Novum Hotel Imperial Frankfurt Messe is just a short walk from the Frankfurt Trade Fair. With easy access to public transportation, guests can explore the city with ease.

Comfortable Accommodations
The hotel offers bright and soundproofed rooms with classic-style décor, ensuring a comfortable stay for guests. Each room is equipped with cable TV and a private bathroom, providing all the necessary amenities for a relaxing experience.

Great Connectivity
Situated a 5-minute walk from Palmengarten Park and Bockenheimer Warte Underground Station, guests have quick access to popular attractions and key transportation hubs. Whether visiting for business or leisure, Novum Hotel Imperial provides a convenient and well-connected stay.

Book your stay at Novum Hotel Imperial Frankfurt Messe for a comfortable and convenient experience in Frankfurt.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2193 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.3
H
Heiko • solo_traveller • de
8
2026-07-04 • via Nuitee
H
Hans • couple • de
7
Ruhiges preiswertes Hotel
Pros:

Wir waren aus familiären Gründen schon öfter in diesem Hotel. Die Zimmer ( zumindest zum Hof) sind groß und ruhig, Bett bequem, Badezimmer ok. Gute Lage zur Leipziger Strasse / Bockenheimer Innenstadt, U-Bahn, Strassenbahn.

Cons:

Die Klimanlage hat nur mäßig gekühlt (allerdings waren tags draussen auch 41°), schlafen war aber möglich. Das Frühstück ist mit 19 € zu teuer, es gibt preiswertere Möglichkeiten in der Leipziger Strasse. Die Zimmerreinigung erfolgte erst gegen Abend.

2026-07-04 • via Nuitee
C
CoriGen • solo_traveller • de
7
2026-07-03 • via Nuitee
I
Isin • couple • tr
8
2026-07-02 • via Nuitee
A
Anita • solo_traveller • de
8
2026-07-02 • via Nuitee
E
Edwin en Jolanda • solo_traveller • nl
8
Fijn hotel met prima bed
Pros:

Buiten verwachting een fijn hotel. de kamer was conformtabel en de bedden waren.prima..
Het hotel heeft een parkeerplaats en een parkeergarage. Het ontbijt was gevarieerd.

Cons:

De koffie zou wat sterker mogen.

2026-07-02 • via Nuitee
J
JaeMin • couple • es
6
Good rooms, needs better aircon
Pros:

The beds are very comfortable and it’s good location. Very clean and friendly staff

Cons:

The aircon didn’t work. It was more like a fan and the room got really humid so I had really bad sleep

2026-07-01 • via Nuitee
J
Jan • solo_traveller • de
8
2026-06-30 • via Nuitee
F
Fabiola • solo_traveller • de
7
2026-06-29 • via Nuitee
S
Santo • solo_traveller • it
6
2026-06-29 • via Nuitee
M
Mickey • solo_traveller • de
8
2026-06-29 • via Nuitee
A
Anka • solo_traveller • de
8
2026-06-28 • via Nuitee
D
Daniel • couple • de
2
Nie wieder.
Pros:

Das Zimmer war sauber.

Cons:

Bei 40 Grad keine Lüftung kein Fenster zum öffnen alles defekt. Nicht einmal ein Ventilator. Merkwürdiger 5-10€ Aufpreis durch das Hotel.

2026-06-28 • via Nuitee
C
Charles • solo_traveller • br
8
Um bom lugar no custo-benefício para quem precisar fazer algo na Universidade de Frankfurt.
Pros:

É um bom hotel custo benefício. Eu sugeriria adicionar tipo uma chaleira elétrica no quarto para poder fazer um chá ou café como comodidade. A localização é muito boa e perto do comércio e locais para comer assim como na Universidade.

2026-06-27 • via Nuitee
S
Said • solo_traveller • de
7
Pros:

Praktisches Stadthotel in Bockenheim, Mittelklassehotel

2026-06-27 • via Nuitee
C
Christiane • solo_traveller • de
7
Pros:

Nettes Hotel, unweit vom Botanischen Garten, Preis- Leistung super.

2026-06-25 • via Nuitee
J
Johanna • solo_traveller • de
8
Klare Empfehlung - gerne wieder! :)
Pros:

Sauber und gut ausgestattet, modernes Bad, ruhiges klimatisiertes Zimmer, zentrale Lage. Auch das Frühstücksbuffet war sehr sauber und ansprechend.

Cons:

War alles top!

2026-06-24 • via Nuitee
F
Florian • couple • de
10
2026-06-23 • via Nuitee
C
Christian • solo_traveller • ca
8
good
Pros:

staff, location

Cons:

needs amenities in room: coffee maker, mni-bar, etc, air conditioning not functional in all rooms.

2026-06-23 • via Nuitee
L
Ludwig • couple • de
6
2026-06-23 • via Nuitee