Best Western Plus Hotel St. Raphael

Hotels
•
Best Western Plus
8.3 (7379 reviews)
Adenauerallee 41 , Hamburg , de

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Safety concerns in the neighborhood

Categories

Cleanliness
7.51
Mention of cleanliness issues in one review, leading to a lower score.
Service
8.98
Multiple reviews highlight friendly and helpful staff.
Location
7.52
Concerns about safety in the area, affecting the score.
Room Quality
8.47
Rooms described as comfortable and well-equipped.
Amenities
8.5
Good amenities such as parking and accessibility noted in several reviews.
Value for Money
8.46
Several mentions of good value for the quality provided.
Food and Beverage
8.51
Breakfast variety and quality positively noted.
Overall Experience
8.48
Overall satisfaction reported, with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:49

Property Description

Convenient Location
Located in the heart of Hamburg, just 500 meters from the Central Station and the picturesque Alster Lake, the Best Western Plus Hotel St. Raphael is the ideal choice for travelers seeking comfort and accessibility.

Modern Comfort
With a choice between classic elegance and contemporary design, our bright and spacious rooms cater to every guest's preference. Enjoy amenities such as flat-screen TVs and tea/coffee facilities, ensuring a relaxing stay.

Exceptional Services
Indulge in an American-style breakfast at our restaurant, unwind with a drink at the bar, and stay connected with complimentary Wi-Fi throughout the hotel. Take advantage of our fitness area on the 5th floor, offering stunning views of Hamburg.

Experience the perfect blend of convenience and luxury at the Best Western Plus Hotel St. Raphael. Book your stay now for an unforgettable Hamburg experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the listed rates already include the Hamburg city tax.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 7379 reviews
Cleanliness: 7.51
Service: 8.98
Location: 7.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
A
Astrid • family_with_children • de
10
2026-05-30 • via Nuitee
J
Jürg • couple • ch
8
Pros:

Sauber, grosszügig, zentrumsnah

Cons:

Lärm Strassenverkehr

2026-05-30 • via Nuitee
S
Susanne Feldt • extended_group • dk
10
2026-05-30 • via Nuitee
E
ebru • solo_traveller • tr
10
2026-05-30 • via Nuitee
U
Udo • solo_traveller • de
8
2026-05-29 • via Nuitee
M
Mario • solo_traveller • de
6
2026-05-29 • via Nuitee
G
Gabriele Schwechat • extended_group • at
9
Ein schöner Aufenthalt, den ich jederzeit wiederholen würde.
Pros:

Die Zimmer waren sehr gepflegt und das Frühstück sehr umfangreich mit sehr guten Produkten. Es war ein Genuss.

2026-05-28 • via Nuitee
C
Christian • family_with_children • at
9
2026-05-28 • via Nuitee
A
Argeri • couple • cr
10
Limpio y cómodo.
Pros:

Está muy limpio, camas y almohadas cómodas. La estación de tren está muy cerca caminando.

Cons:

Todo el alojamiento estaba muy bien, lo único que no me gustó fue el camino de la estación del tren al hotel que está muy lleno de indigentes, pero el hotel espectacular.

2026-05-28 • via Nuitee
I
IdaMarie • extended_group • dk
7
det vsar fint
Cons:

sengen er alt fro hård og der var ikke mørklægning gardiner

2026-05-28 • via Nuitee
A
Andrea • couple • de
10
2026-05-28 • via Nuitee
G
Geraldine • couple • gb
10
Good value
Pros:

Modern and clean

Cons:

Lots of homeless people congregating nearby and leaving rubbish

2026-05-28 • via Nuitee
L
Lutz • family_with_children • de
8
2026-05-28 • via Nuitee
O
Olga • solo_traveller • de
10
Pros:

Es war alles perfekt. Sehr freundliches Personal. Ruhige Zimmer. Alles Top

2026-05-27 • via Nuitee
A
Angela • solo_traveller • de
9
Pros:

Toller Service an der Rezeption. Super reichhaltiges Frühstück

Cons:

Zimmer zur Straße. Sehr laut

2026-05-27 • via Nuitee
T
Thi mai Lan • couple • vn
9
2026-05-27 • via Nuitee
S
Susanne • solo_traveller • ch
10
Es war ein rundum angenehmer Aufenthalt!
Pros:

Die Lage, nahe vom HB und das Zimmer sowie das reichhaltige leckere Frühstück.
Speziellen Dank an das hilfsbereite Personal, vor allem an Herrn Frank & Frau Tanja K.

Cons:

-

2026-05-27 • via Nuitee
D
Dr. Hans • couple • de
10
Sehr empfehlenswertes Hotel in Nähe von Hbf und zentr. Busbahnhof HH
Pros:

Relativ zentrale Lage - bequem fußläufig zu erreichen von Hbf HH und zentralem Busbahnhof.
Wunderbare "Hardware" - Zimmer, Betten, Bad, Einrichtung...
Außergewöhnlich freundliches und zuvorkommendes Personal, kompetent und hilfsbereit, sehr um das Wohl der Gäste besorgt...
Besser geht's nicht!

Cons:

Kein Schwachpunkt!

2026-05-27 • via Nuitee
A
Andreas • family_with_children • de
9
Pros:

gute Lage am Bahnhof, Frühstück absolut top, da hat nichts gefehlt, Zimmer kleine aber sauber und sehr schön

2026-05-27 • via Nuitee
M
Martin • solo_traveller • de
9
Pros:

Gute Lage zur City, Parkplatz hinterm Haus

2026-05-27 • via Nuitee