Best Western Plus Hotel St. Raphael

Hotels
•
Best Western Plus
8.3 (7111 reviews)
Adenauerallee 41 , Hamburg , de

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Safety concerns in the neighborhood

Categories

Cleanliness
7.51
Mention of cleanliness issues in one review, leading to a lower score.
Service
8.98
Multiple reviews highlight friendly and helpful staff.
Location
7.52
Concerns about safety in the area, affecting the score.
Room Quality
8.47
Rooms described as comfortable and well-equipped.
Amenities
8.5
Good amenities such as parking and accessibility noted in several reviews.
Value for Money
8.46
Several mentions of good value for the quality provided.
Food and Beverage
8.51
Breakfast variety and quality positively noted.
Overall Experience
8.48
Overall satisfaction reported, with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:49

Property Description

Convenient Location
Located in the heart of Hamburg, just 500 meters from the Central Station and the picturesque Alster Lake, the Best Western Plus Hotel St. Raphael is the ideal choice for travelers seeking comfort and accessibility.

Modern Comfort
With a choice between classic elegance and contemporary design, our bright and spacious rooms cater to every guest's preference. Enjoy amenities such as flat-screen TVs and tea/coffee facilities, ensuring a relaxing stay.

Exceptional Services
Indulge in an American-style breakfast at our restaurant, unwind with a drink at the bar, and stay connected with complimentary Wi-Fi throughout the hotel. Take advantage of our fitness area on the 5th floor, offering stunning views of Hamburg.

Experience the perfect blend of convenience and luxury at the Best Western Plus Hotel St. Raphael. Book your stay now for an unforgettable Hamburg experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the listed rates already include the Hamburg city tax.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 7111 reviews
Cleanliness: 7.51
Service: 8.98
Location: 7.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
S
Simone • couple • de
8
2026-04-11 • via Nuitee
M
Manuela • solo_traveller • de
8
Ich werde wiederkommen
Pros:

Gute Lage

Cons:

Betten etwas zu hart

2026-04-11 • via Nuitee
M
Martin • couple • de
7
2026-04-11 • via Nuitee
H
Hendrik • solo_traveller • de
8
2026-04-11 • via Nuitee
F
Frank • couple • de
9
2026-04-10 • via Nuitee
P
Peter Christian Jensen • extended_group • dk
10
Value for money, centralt belligende med egen p plads
Pros:

Yderst venlig og professionel check in og out. flot og righoldig morgen buffet. hyggelig med betjent bar om aftenen

Cons:

lidt diskret afskærmning af ventilations anlægget udenfor værelse 101

2026-04-10 • via Nuitee
R
reto • family_with_children • ch
9
2026-04-10 • via Nuitee
F
Franziska • couple • de
8
Pros:

reichhaltiges und vielseitiges Frühstück (Rührei, Bacon, Kuchen, Waffeln, etc.)
bequeme Betten
U-Bahn Haltestelle (Berliner Tor) schnell zu erreichen

Cons:

insgesamt eher hellhörig

2026-04-09 • via Nuitee
K
Katja • extended_group • de
9
2026-04-09 • via Nuitee
J
Julian • couple • de
7
2026-04-09 • via Nuitee
J
Jürgen • couple • de
10
Waren schon zum 2.mal hier und Top Zufrieden
Pros:

Die Nähe zum Bahnhof

2026-04-08 • via Nuitee
M
Myriam • family_with_children • de
9
Pros:

Die freundlichen, kompetenten und bemühten Mitarbeiter (Rezeption, Gastronomie...).

2026-04-08 • via Nuitee
M
Mark • couple • nl
8
2026-04-08 • via Nuitee
M
MietzRebel • family_with_children • de
9
2026-04-08 • via Nuitee
V
Verena • family_with_children • de
8
2026-04-07 • via Nuitee
I
Ingo • family_with_children • de
10
Pros:

Sehr freundlich Mitarbeiter man fühlt sich immer willkommen.

Cons:

N/z

2026-04-07 • via Nuitee
D
Dagmar • family_with_children • de
9
2026-04-07 • via Nuitee
C
Christin • couple • de
6
2026-04-07 • via Nuitee
H
Henrik Ernst Hestbek • family_with_children • dk
8
Pros:

Personalet var meget venligt og vi fik vores værelse ret tidligt vilket var skønt

Cons:

Værelset trængte til en opfriskning, ellers var resten godt

2026-04-07 • via Nuitee
N
Nic Bu • family_with_children • de
8
Außergewöhnlich bequeme Betten
Pros:

Wir übernachten immer wieder gerne in diesem Hotel, insbesondere für Wochenendtrips nach Hamburg. Besonders hervorzuheben ist der hohe Komfort der Betten , wir haben dort stets sehr gut geschlafen. Auch die Ausstattung der Zimmer überzeugt: Der begehbare Kleiderschrank ist ungewöhnlich geräumig und bietet viel Platz, was den Aufenthalt zusätzlich angenehm macht.

Cons:

Ein kleiner Nachteil ist die Lage des Hotels im Bereich hinter dem Hauptbahnhof. Auf dem Weg dorthin begegnet man häufiger Menschen mit Drogenproblemen. Zwar haben wir diese stets als ruhig und nicht belästigend erlebt, dennoch ist es ein Aspekt, den man persönlich als unangenehm empfinden kann.
Insgesamt überwiegen für uns jedoch klar die positiven Aspekte, weshalb wir das Hotel gerne weiterempfehlen.

2026-04-07 • via Nuitee