Best Western Plus Hotel St. Raphael

Hotels
•
Best Western Plus
8.3 (6855 reviews)
Adenauerallee 41 , Hamburg , de

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Safety concerns in the neighborhood

Categories

Cleanliness
7.51
Mention of cleanliness issues in one review, leading to a lower score.
Service
8.98
Multiple reviews highlight friendly and helpful staff.
Location
7.52
Concerns about safety in the area, affecting the score.
Room Quality
8.47
Rooms described as comfortable and well-equipped.
Amenities
8.5
Good amenities such as parking and accessibility noted in several reviews.
Value for Money
8.46
Several mentions of good value for the quality provided.
Food and Beverage
8.51
Breakfast variety and quality positively noted.
Overall Experience
8.48
Overall satisfaction reported, with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:49

Property Description

Convenient Location
Located in the heart of Hamburg, just 500 meters from the Central Station and the picturesque Alster Lake, the Best Western Plus Hotel St. Raphael is the ideal choice for travelers seeking comfort and accessibility.

Modern Comfort
With a choice between classic elegance and contemporary design, our bright and spacious rooms cater to every guest's preference. Enjoy amenities such as flat-screen TVs and tea/coffee facilities, ensuring a relaxing stay.

Exceptional Services
Indulge in an American-style breakfast at our restaurant, unwind with a drink at the bar, and stay connected with complimentary Wi-Fi throughout the hotel. Take advantage of our fitness area on the 5th floor, offering stunning views of Hamburg.

Experience the perfect blend of convenience and luxury at the Best Western Plus Hotel St. Raphael. Book your stay now for an unforgettable Hamburg experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the listed rates already include the Hamburg city tax.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 6855 reviews
Cleanliness: 7.51
Service: 8.98
Location: 7.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
M
Martin • couple • de
9
2026-02-14 • via Nuitee
A
Andrea • couple • de
8
2026-02-14 • via Nuitee
K
kirsten • couple • de
9
2026-02-14 • via Nuitee
F
Frizzle • solo_traveller • rs
8
Pros:

Close to the train station, clean, functional.
The breakfast was good, but not excellent. I particularly enjoyed the tea station, with teapots and great selection of loose tea! But cheese and cold cuts section was disappointing, to say the least.

Cons:

There are currently some (noisy) renovations taking place in the 5th floor.

2026-02-13 • via Nuitee
C
Cornelia • family_with_children • de
8
Gutes Hotel für Kurztrip
Pros:

Gute Verbindung, nahe an S-und -Bahn. Gutes Frühstück, jedoch sind 24 Euro m.E. zu viel. Sehr freundliches Personal. Zimmerausstattung ist gut.

Cons:

Zimmer zur Straße etwas laut. U-Bahn unter dem Hotel?

2026-02-13 • via Nuitee
C
Cornelia • family_with_children • de
8
2026-02-13 • via Nuitee
L
Ludi55 • family_with_children • de
9
Tolles Hotel um von hier aus die Stadt zu erkunden.
Pros:

Waren jetzt zum 4 mal hier und es war immer alles ok. Kommen gerne wieder.

Cons:

Das Gesamtpaket stimmt.

2026-02-13 • via Nuitee
L
Leila Lind • couple • dk
8
Pros:

Meget venlige og servicemindede personale. Fantastisk morgenmad. Central beliggenhed

Cons:

Ligger lige op til et område med en del misbrugere

2026-02-12 • via Nuitee
U
Uwe • couple • de
9
Alles bestens. Zweiter Aufenthalt dort und wir kommen wieder
Pros:

Super zentral. Personal sehr freundlich. Frühstück lässt keine Wünsche offen

2026-02-12 • via Nuitee
F
Florian • family_with_children • de
9
2026-02-12 • via Nuitee
C
CIGDEM ESRA • couple • tr
6
Pros:

Otel ana tren istasyonuna yakın. Personel karşılama iyidi. Erken gitmemize rağmen yardımcı oldular.

Cons:

Oda çok eski duruyordu, yatak başlığı kirli bir görüntü almıştı artık.
Terlik malesef yok odalarda.
Geceleri ve sabahın erken saatlerinde otelin çevresi kesinlikle güvenli değil.
Evsizler ve kafayı çekmiş insanlar cirit atıyor.

2026-02-11 • via Nuitee
R
Ralph • solo_traveller • de
8
2026-02-11 • via Nuitee
J
Jr • couple • de
8
2026-02-11 • via Nuitee
D
Dennis • couple • nl
6
2026-02-11 • via Nuitee
W
weko • family_with_children • de
9
2026-02-10 • via Nuitee
H
Henning • couple • dk
8
Pros:

Good location, close to main railway station and friendly staff.

Cons:

We could here the trains going under the hotel. We sleep easy and are used to noise but not all are.

2026-02-10 • via Nuitee
C
Christian • family_with_children • de
9
Pros:

1. 10 Sterne für das Personal!!! Sie waren sehr nett und freundlich, an der Rezeption und auch beim Frühstück!wunderbar- wenn man so herzlich begrüßt wird, kann man sich nur wohlfühlen!!!!

Zimmer: etwas klein, aber dafür sehr, sehr sauber! Das ganze Hotel, (bis auf die kleine Baustelle, aber das ist ja nur kurze Zeit)

Die Lage ist verkehrsgünstig man kommt überall super hin, es ist sehr bahnhofsnah, deshalb ist das Viertel jetzt nicht ganz so ideal…

Aber bei den netten Menschen im Hotel kann auch das nichts schaden und die Bushaltestelle ist direkt vor dem Haus, in 10 min ist man in der Speicherstadt.

2026-02-09 • via Nuitee
H
Hey • family_with_children • de
8
2026-02-09 • via Nuitee
K
Kai • extended_group • de
9
Ruhiger Rückzugsort in guter Lage
Pros:

Hochwertige Ausstattung und Komfort, guter Service, sehr ruhiges Zimmer.

Cons:

Fenster könnten Schall besser isolieren, im 5. Stock aber nicht dramatisch.

2026-02-09 • via Nuitee
T
Tamara • couple • ch
9
Pros:

Emplacement super car bien au centre avec accès facilité pour les déplacements et super resto vers l'arrière de l'hôtel

Cons:

MAIS quartier un peu chaud alentours (côté gare) --> beaucoup de personnes à la recherche de drogue et boissons alcoolisée, deal de rue MAIS sans agressivité de leur part.

2026-02-09 • via Nuitee