Best Western Plus Hotel St. Raphael

Hotels
•
Best Western Plus
8.3 (6954 reviews)
Adenauerallee 41 , Hamburg , de

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Safety concerns in the neighborhood

Categories

Cleanliness
7.51
Mention of cleanliness issues in one review, leading to a lower score.
Service
8.98
Multiple reviews highlight friendly and helpful staff.
Location
7.52
Concerns about safety in the area, affecting the score.
Room Quality
8.47
Rooms described as comfortable and well-equipped.
Amenities
8.5
Good amenities such as parking and accessibility noted in several reviews.
Value for Money
8.46
Several mentions of good value for the quality provided.
Food and Beverage
8.51
Breakfast variety and quality positively noted.
Overall Experience
8.48
Overall satisfaction reported, with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:49

Property Description

Convenient Location
Located in the heart of Hamburg, just 500 meters from the Central Station and the picturesque Alster Lake, the Best Western Plus Hotel St. Raphael is the ideal choice for travelers seeking comfort and accessibility.

Modern Comfort
With a choice between classic elegance and contemporary design, our bright and spacious rooms cater to every guest's preference. Enjoy amenities such as flat-screen TVs and tea/coffee facilities, ensuring a relaxing stay.

Exceptional Services
Indulge in an American-style breakfast at our restaurant, unwind with a drink at the bar, and stay connected with complimentary Wi-Fi throughout the hotel. Take advantage of our fitness area on the 5th floor, offering stunning views of Hamburg.

Experience the perfect blend of convenience and luxury at the Best Western Plus Hotel St. Raphael. Book your stay now for an unforgettable Hamburg experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the listed rates already include the Hamburg city tax.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 6954 reviews
Cleanliness: 7.51
Service: 8.98
Location: 7.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
H
Hendrik Pieter Jan • family_with_children • fr
10
Pros:

Uitstekend maar tegelijk zeer vriendelijk personeel! Een prachtig hotel wat elke keer investeerd om de goede reputatie te garanderen. Top!

Cons:

Helemaal niets!

2026-03-14 • via Nuitee
W
Wietjes • couple • de
10
Sehr empfehlenswert.
Pros:

Sehr freundliches Personal. Alles sehr sauber. Gemütliches Zimmer.

2026-03-14 • via Nuitee
S
Steffen & Ute • couple • de
8
Zentrales Hotel
Pros:

Die Lage ist super zentral,und nur ein paar Minuten zum Hbf und in die Stadt.

Cons:

Der Wasserdruch der Dusche war sehr schlecht und unter uns war Zimmer 114
war vermutlich eine Waschküche,jedenfalls hat man lautes rumpeln gehört.

2026-03-14 • via Nuitee
A
Andrea Paola • family_with_children • cl
8
Confortable pero ruidoso y poco amable
Pros:

La habitación, amplia y cómoda

Cons:

El personal de recepción fue muy poco amable. Se escucha el ruido del subsuelo cuando pasan mis trenes uno se termina acostumbrando, pero debí dormir con tapones.

2026-03-14 • via Nuitee
L
Laura • family_with_children • de
9
Pros:

Die Auswahl am Frühstück

2026-03-14 • via Nuitee
C
Christof • couple • at
8
2026-03-13 • via Nuitee
V
Vincent • solo_traveller • fr
8
2026-03-13 • via Nuitee
R
Ralf • extended_group • be
8
2026-03-13 • via Nuitee
C
chateau66 • couple • se
8
Bästa frukosten
Pros:

Rummen helt okej. Bra sängar, stort rum och badrum. En toppen frukost.

Cons:

Vi var kort tid där men det känns som det ligger i ett område där man är försiktig om man är ute sent på kvällen.

2026-03-13 • via Nuitee
F
Franziska • couple • de
7
Für unseren Kurztrip super
Pros:

Zentrale Lage und es war alles sauber

2026-03-12 • via Nuitee
F
felicia • extended_group • it
10
Consigliato per struttura posizione
Pros:

Hotel elegante e pulito

Cons:

Nulla

2026-03-12 • via Nuitee
I
Ingeborg • family_with_children • de
8
Pros:

Sehr freundlich, gute Matratzen, alles sehr sauber

2026-03-12 • via Nuitee
S
Stefanie • family_with_children • de
8
Pros:

Sehr gutes Frühstück. Überwiegend sehr nettes Personal.

Cons:

Bei unserer Ankunft war die Dame an der Rezeption nicht gerade nett.
Aber alle anderen waren sehr zuvorkommend.

2026-03-11 • via Nuitee
H
Heike • family_with_children • de
10
Pros:

Der Empfang sehr freundlich und zuvorkommend. Es wurden sehr gute Tipps zum Aufenthalt, zu Verkehrsverbindungen usw. gegeben. Wir kommen gerne wieder.

2026-03-11 • via Nuitee
B
Björn • family_with_children • de
8
2026-03-11 • via Nuitee
H
Heike H. • family_with_children • de
9
Pros:

Ein richtig gutes und reichhaltiges Frühstücksangebot.
Zimmer sehr dauber

2026-03-10 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-03-10 • via Nuitee
F
Ferienwohnung Thüringen • family_with_children • de
8
Hotel ist zu empfehlen.
Pros:

Hervorragendes Frühstück, Personal sehr nett und zuvorkommend. Die Lage des Hotels ist sehr zentral.

Cons:

Leider sind die Zimmer zur Straße etwas laut wenn man bei offenen Fenster schlafen möchte.

2026-03-09 • via Nuitee
E
Emil • solo_traveller • ro
10
2026-03-09 • via Nuitee
P
Peter • couple • de
8
2026-03-09 • via Nuitee