Best Western Oakbrook Inn

Hotels
•
Best Western
8.4 (435 reviews)
669 Pasquinelli Drive , Oakbrook Terrace , us
+1 630-323-1515

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Cleanliness issues
Value for Money

Categories

Cleanliness
6.98
Multiple mentions of cleanliness issues including roaches and rust, showing significant concern.
Service
9.45
Many reviews praised the service, particularly highlighting the friendliness of the staff.
Location
9.49
The location was frequently mentioned as a positive aspect, especially for its convenience.
Room Quality
7.94
Some reviews mentioned good room quality, but others noted issues, especially with bathrooms.
Amenities
7.47
Some amenities were mentioned positively, though others felt misled by the advertised amenities.
Value for Money
7.93
Concerns about payment issues and the value relative to advertised amenities impacted this score.
Food and Beverage
8.98
Breakfast and food options received positive comments, particularly the omelette station.
Overall Experience
8.95
Overall feedback was mixed but leaned positive, indicating an average to good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:00

Property Description

Convenient Location
Located just 20 minutes from Chicago O'Hare International Airport, Best Western Oakbrook Inn offers easy access to transportation hubs and nearby attractions.

Comfortable Accommodations
Each spacious room is equipped with modern amenities such as a DVD player, cable TV with HBO, microwave, refrigerator, and coffee maker. Guests can also enjoy complimentary Wi-Fi and a CD player in every room.

Deluxe Dining Options
Start your day with a hot breakfast buffet featuring a variety of delicious options, including made-to-order omelets. In the evening, indulge in free cookies and milk.

Experience convenience, comfort, and culinary delights at Best Western Oakbrook Inn. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 435 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.95
B
Benjamin • couple • us
2
Cons:

Cockroaches. There were roaches everywhere. In the room, in the dining room, in the hallways.

2026-08-22 • via Nuitee
S
sakina • couple • us
6
Pleasant and peaceful.
Pros:

The property was beautiful & clean. Staff were helpful and friendly. And the complimentary breakfast was great !! Next stay I'll share pictures of the beautiful rooms.

Cons:

Although the property was clean ... kinda pricey to have roaches in the bathroom of my hotel room. Nonetheless, still had a pleasant stay.

2026-08-22 • via Nuitee
S
Suzanne & Michael • couple • us
8
2026-08-17 • via Nuitee
T
Trasandra • family_with_children • us
9
Nice
Pros:

It’s was a nice stay friendly staff

Cons:

No outside seating it was a bench by the garbage not a good spot

2026-08-17 • via Nuitee
W
Williams • solo_traveller • us
5
Make it work
Pros:

I like the hot,tub & how clean it was

Cons:

Every time I come there it's the same breakfast, sausage damn can I get some bacon, eggs, grits? And please change the omletes up add meat to them. And stop cooking for the employees that work there we are the guest not them

2026-08-17 • via Nuitee
S
sakina • couple • us
8
It was my birthday weekend and I enjoyed every moment there.
Pros:

Staff was very friendly and helpful.

Cons:

I love that they offer breakfast and the rooms are beautiful and comfortable.

2026-08-16 • via Nuitee
E
Enzo • solo_traveller • it
6
2026-08-14 • via Nuitee
E
Esmeralda • solo_traveller • us
9
2026-08-03 • via Nuitee
M
Michael • extended_group • us
10
Very enjoyable
Pros:

Very clean

Cons:

Nothing

2026-08-03 • via Nuitee
V
Vaughan • couple • us
6
Run was fine but will not be returning
Pros:

Room was decent but the individuals who stayed next to us were extremely loud and it was difficult to sleep. Staff was the best part of this stay.

2026-08-02 • via Nuitee
S
Scott Stinson • solo_traveller • us
7
Pros:

Staff was friendly and helpful

Cons:

Room needed alot of maintenance - smoke detector was missing from ceiling - the window in the room did not completely close and you could hear alot of noise from outside - when it started raining, there was a lot of water entering from around the air conditioning unit onto the floor. The security lock on the room door was not functioning properly due to not being tight to the door frame and lastly the toilet was not secured tightly to the floor and had a broken toilet seat.

2026-08-02 • via Nuitee
L
Laura • couple • ve
4
Not a pleasant experience
Pros:

Nice pillows

Cons:

The guy at the front desk during the check in was not friendly at all. And didn’t do the housekeeping during the day, when we arrived at night, the housekeeping wasn’t done, they said we had to ask for it when we went out.

At the check-in no one told us about it.

2026-07-24 • via Nuitee
R
Rosetta • family_with_children • us
8
2026-07-20 • via Nuitee
L
Lamikia • couple • us
4
I will never stay there again and will tell my friends and family to never stay there
Pros:

Location to shopping and casinos and restaurants

Cons:

Front desk guy not helpful, ice maker broke, very old looking not updated, bugs, too pricey for what was offered

2026-07-20 • via Nuitee
S
Safari • couple • us
10
2026-07-19 • via Nuitee
G
Guadalupe • family_with_children • us
7
2026-07-12 • via Nuitee
S
Sherry • extended_group • us
10
2026-07-06 • via Nuitee
V
Vemana • family_with_children • us
9
Excellent and budget friendly
Pros:

Very good

Cons:

Nothing bad

2026-07-03 • via Nuitee
P
Pablo • solo_traveller • es
8
Pros:

Bien ubicado para la conferencia a la que asistí. Un poco alejado de la ciudad pero se puede llegar en tren.

Cons:

El desayuno estaba ok.

2026-07-01 • via Nuitee
J
Jessica • family_with_children • us
4
Dirty hotel but kind staff
Pros:

The beds were comfortable and the staff was kind.

Cons:

Roaches... little baby roaches crawling around the dining area. The towels and sheets seemed dingy and the outlets were not working in the bathroom because they were detached from the wall

2026-06-27 • via Nuitee