Best Western Oakbrook Inn

Hotels
•
Best Western
8.4 (399 reviews)
669 Pasquinelli Drive , Oakbrook Terrace , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Cleanliness issues
Value for Money

Categories

Cleanliness
6.98
Multiple mentions of cleanliness issues including roaches and rust, showing significant concern.
Service
9.45
Many reviews praised the service, particularly highlighting the friendliness of the staff.
Location
9.49
The location was frequently mentioned as a positive aspect, especially for its convenience.
Room Quality
7.94
Some reviews mentioned good room quality, but others noted issues, especially with bathrooms.
Amenities
7.47
Some amenities were mentioned positively, though others felt misled by the advertised amenities.
Value for Money
7.93
Concerns about payment issues and the value relative to advertised amenities impacted this score.
Food and Beverage
8.98
Breakfast and food options received positive comments, particularly the omelette station.
Overall Experience
8.95
Overall feedback was mixed but leaned positive, indicating an average to good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:00

Property Description

Convenient Location
Located just 20 minutes from Chicago O'Hare International Airport, Best Western Oakbrook Inn offers easy access to transportation hubs and nearby attractions.

Comfortable Accommodations
Each spacious room is equipped with modern amenities such as a DVD player, cable TV with HBO, microwave, refrigerator, and coffee maker. Guests can also enjoy complimentary Wi-Fi and a CD player in every room.

Deluxe Dining Options
Start your day with a hot breakfast buffet featuring a variety of delicious options, including made-to-order omelets. In the evening, indulge in free cookies and milk.

Experience convenience, comfort, and culinary delights at Best Western Oakbrook Inn. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 399 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.95
A
Anthony • solo_traveller • us
3
Not as.clean as recent stays
Pros:

Location

Cons:

Bugs

2026-04-25 • via Nuitee
A
Alan • extended_group • us
9
A great place to stay when local
Pros:

I stayed here for four nights while attending a nearby conference with a friend. The hotel is very clean and well located near major highways, roadways, places to eat, and even a train that goes into downtown Chicago is a short drive away. It is nice that they even have an enjoyable breakfast included with a room stay.

The hotel also shares a large parking lot with a Chinese food center that has many types of authentic Chinese food as well as a Chinese supermarket, which was very affordable and enjoyable. It also neighbors a shopping center with more food options within easy walking distance. This was excellent for me as I arrived by taxi and without a car until my friend arrived the following day.

2026-04-19 • via Nuitee
A
April • couple • us
10
2026-04-18 • via Nuitee
K
Kwadjo • family_with_children • us
7
Pretty good
Pros:

Comfortable bed tv that my daughter could watch clean bathroom

2026-04-13 • via Nuitee
D
Darius • couple • us
10
2026-04-08 • via Nuitee
J
jami • family_with_children • us
1
2026-04-04 • via Nuitee
C
Christicia • couple • us
7
2026-03-29 • via Nuitee
T
Tashia • family_with_children • us
10
Pros:

Everything

Cons:

I didn't have any complaints

2026-03-18 • via Nuitee
R
Ralston • couple • us
1
Pros:

Nothing

Cons:

There were roaches and I told one of the people in the front about it. They didn’t offer a refund or anything even though I showed her a video of the roach too.

2026-03-14 • via Nuitee
A
April • couple • us
9
2026-03-03 • via Nuitee
A
April • couple • us
9
2026-02-26 • via Nuitee
D
Dakarai • couple • us
8
2026-01-30 • via Nuitee
A
April • couple • us
9
Peaceful
Pros:

Very comfortable and peaceful and quiet.

Cons:

I seen a roach in the bathroom. Just 1 so wasn’t a need to notify right away. But all times I’ve stayed NEVER encountered anything such

2026-01-24 • via Nuitee
D
Dennis • solo_traveller • us
8
2026-01-21 • via Nuitee
A
Angelo • couple • us
10
A very affordable and convenient hotel.
Pros:

I really enjoyed the affordable pricing and the cleanliness of the room. Everything was up to par even the water pressure in the shower was excellent. Overall this was an amazing hotel in a convenient location from O'Hare.

Cons:

No one was at the front desk when we arrived so check-in could have gone a bit quicker but once help arrived we were able to experience a fantastic stay.

2026-01-19 • via Nuitee
C
Chivas • family_with_children • us
5
Nice
Pros:

It was good

Cons:

Nothing wrong

2026-01-19 • via Nuitee
S
Salvador • solo_traveller • us
9
2026-01-19 • via Nuitee
V
Valvitha • family_with_children • us
8
Beds and pillows were very comfortable although the room itself was outdated.
Cons:

Broken down vehicles on the parking lot, nowhere to sit that was covered for a smoking area and it was raining.

2026-01-19 • via Nuitee
V
Vivica • family_with_children • us
7
Very comfortable & relaxed
Pros:

My kids loved the jacuzzi.

Cons:

No pool

2026-01-19 • via Nuitee
S
Shannon • solo_traveller • us
8
2026-01-19 • via Nuitee