45 by Director

Hotels
8.8 (1916 reviews)
Carmencita, 45 , Santiago , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Small rooms
Inconsistent cleanliness
Breakfast issues

Categories

Cleanliness
8.55
Some guests mentioned bathrooms being small and cleanliness issues.
Service
9.55
Overall positive feedback about staff friendliness, though some reports of rudeness in the restaurant.
Location
9.55
Repeatedly praised as excellent, convenient to many attractions.
Room Quality
8.05
Multiple reviews noted that rooms were small and lacking in comfort.
Amenities
8.55
General satisfaction with amenities; however, some noted issues with breakfast availability.
Value for Money
9.05
Guests expressed good value relative to location and service, despite room size.
Food and Beverage
8.05
Mixed feedback on breakfast and lack of variety.
Overall Experience
9.05
Overall positive experience despite some specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:09

Property Description

Luxurious Suites in Prime Location

At 45 by Director, guests are welcomed to experience luxury in the heart of Santiago. The recently renovated hotel offers suites with king-size beds, cable TV, safety-deposit boxes, and complimentary WiFi.

Convenient Amenities at Your Fingertips

Guests can enjoy complimentary access to the parking and gym facilities, as well as a 24-hour business centre with internet-equipped computers.

Explore and Indulge

Located between El Golf and Tobalaba Subway Stations, the hotel is just a short walk from Costanera Center shopping mall, offering a plethora of dining, shopping, and entertainment options. With shuttle services available to Santiago International Airport, your travel convenience is our priority.

Book now for a luxurious stay at 45 by Director.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1916 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
B
Bottner • couple • cl
10
Excelente ubicación, instalaciones espectaculares
Pros:

La habitación es muy linda y confortable, la ubicación es excelente y el trato del personal es muy amable y muy atento, realmente lo pase muy bien y me sentí muy cómodo

Cons:

las cosas del frigobar son muy caras

2026-05-27 • via Nuitee
S
Silvia • couple • br
10
2026-05-26 • via Nuitee
M
Martin • solo_traveller • ar
1
ME ROBARON EN EL LOBBY DEL HOTEL, UN DESASTRE EL TRATO A LOS CLIENTES
Pros:

NADA

Cons:

ME ROBARON LA MOCHILA EN EL LOBBY DEL HOTEL A MENOS DE 10metros DEL FRONT DESCK. EL HOTEL NI SE HA COMUNICADO NI HA TENIDO NINGUNA ANTENCION. UN DESASTRE, NO CUIDAN A SUS PASAJEROS!!!!!!!!!En la foto se puede ver el lugar de donde me robaron la mochila (el escritorio del fondo) y la distancia al front Desck. A medida que voy necesitando voy descubriendo las cosas que me robaron, un desastre el hotel!!!!!!!!

2026-05-25 • via Nuitee
F
Francisco • couple • cl
7
Pros:

Normal

Cons:

El personal

2026-05-21 • via Nuitee
J
Javier • couple • cl
7
Pros:

Desayuno super completo, tenia absolutamente todo lo que quisieras y la atención del personal muy buena.

Cons:

La limpieza de la habitación dejó bastante que desear, había polvo por la ventana y el piso del baño estaba sucio, ademas de que en las murallas de la ducha estaba lleno de pelos, cualquier persona que mirara hacia la ducha los habría visto.

2026-05-19 • via Nuitee
E
Eduardo Ariel • extended_group • ar
10
Pros:

Me gustaria que me manden la factura. El chico de recepción me dijo que la iba a mandar a mi correo, y no me llegó

Cons:

Me gustaria que me manden la factura. El chico de recepción me dijo que la iba a mandar a mi correo, y no me llegó

2026-05-18 • via Nuitee
A
alex • couple • cl
2
Mal , pasamos frío , sin aire acondicionado
Pros:

Ubicación

Cons:

No se informó que tenían problemas con aire acondicionado

2026-05-17 • via Nuitee
R
Reinaldo • couple • cl
10
Buena ubicación y cómodo.
Pros:

Ubicación y tranquilidad.

Cons:

Me hubiese gustado un hervidor en la habitación en vez de una cafetera.

2026-05-16 • via Nuitee
H
Hernan • extended_group • ar
7
2026-05-16 • via Nuitee
S
Salazar • family_with_children • cl
9
Excelente
Pros:

Ubicación desayuno y personal
Un 7

2026-05-15 • via Nuitee
J
JOSE MARIA • couple • ar
10
Excelente lugar
Pros:

La ubicacion inmejorable y la relacion precio calidad era excepcional... Excelentes instalaciones, limpieza, etc.

Cons:

Lo mas flojo fue el desayuno. Pero no estaba para nada mal.

2026-05-15 • via Nuitee
C
Carlos • solo_traveller • cl
6
2026-05-14 • via Nuitee
I
Ivan Rubilar • solo_traveller • cl
6
2026-05-13 • via Nuitee
P
Pizarro • solo_traveller • cl
7
Pros:

La ubicación, limpieza y comodidad de la habitación

Cons:

El señor que nos recibió a las 12 de la noche el domingo 10 de mayo. No sabe ser cordial, y poco grato, le falta empatia con el pasajero.

2026-05-12 • via Nuitee
E
Emanuel • solo_traveller • br
9
Pros:

Localização e limpeza!

Cons:

Nada a declarar.

2026-05-11 • via Nuitee
R
RENÉ • family_with_children • cl
8
2026-05-10 • via Nuitee
R
Rafael • couple • br
5
Fair… good location but isn’t the best service
Pros:

The location is excellent

Cons:

The curtains were dirty and the cleanness isn’t so good, we also found some fur at the shower when we just arrived.

2026-05-07 • via Nuitee
P
Pipo • solo_traveller • pe
9
2026-05-06 • via Nuitee
C
Claudio • family_with_children • cl
4
2026-05-06 • via Nuitee
A
Adrián • solo_traveller • ar
8
Excelente finde largo en Santiago
Pros:

La ubicación y la limpieza de los cuartos

Cons:

No tengo nada que me haya disgustado

2026-05-06 • via Nuitee