45 by Director

Hotels
8.8 (1881 reviews)
Carmencita, 45 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Small rooms
Inconsistent cleanliness
Breakfast issues

Categories

Cleanliness
8.55
Some guests mentioned bathrooms being small and cleanliness issues.
Service
9.55
Overall positive feedback about staff friendliness, though some reports of rudeness in the restaurant.
Location
9.55
Repeatedly praised as excellent, convenient to many attractions.
Room Quality
8.05
Multiple reviews noted that rooms were small and lacking in comfort.
Amenities
8.55
General satisfaction with amenities; however, some noted issues with breakfast availability.
Value for Money
9.05
Guests expressed good value relative to location and service, despite room size.
Food and Beverage
8.05
Mixed feedback on breakfast and lack of variety.
Overall Experience
9.05
Overall positive experience despite some specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:09

Property Description

Luxurious Suites in Prime Location

At 45 by Director, guests are welcomed to experience luxury in the heart of Santiago. The recently renovated hotel offers suites with king-size beds, cable TV, safety-deposit boxes, and complimentary WiFi.

Convenient Amenities at Your Fingertips

Guests can enjoy complimentary access to the parking and gym facilities, as well as a 24-hour business centre with internet-equipped computers.

Explore and Indulge

Located between El Golf and Tobalaba Subway Stations, the hotel is just a short walk from Costanera Center shopping mall, offering a plethora of dining, shopping, and entertainment options. With shuttle services available to Santiago International Airport, your travel convenience is our priority.

Book now for a luxurious stay at 45 by Director.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1881 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
D
Daniel family_with_children ar
9
2026-04-28 via Nuitee
B
Bottner couple cl
10
perfecto y cómodo, muy bien ubicado.
Pros:

la atención del personal, muy amables y me ayudaron mas allá del servicio

Cons:

las camas son muy bajas , es incomodo

2026-04-28 via Nuitee
M
MALP52 family_with_children it
1
Pros:

Nada

Cons:

La falta de empatia de no dar opcion a cambio de fecha

2026-04-27 via Nuitee
P
pedro couple cl
10
2026-04-27 via Nuitee
M
Mariana couple cl
7
Bueno, pero no superó mis espectativas
2026-04-27 via Nuitee
M
Marcelo solo_traveller cl
8
Pros:

Limpieza y ubicación

Cons:

Creo que es caro para lo que ofrece

2026-04-27 via Nuitee
G
Gabriel couple br
1
La peor de mi vida gracias a JAQUELINE
Pros:

Alerta: NO se hospeden aquí

Jaqueline, del desayuno, es la persona más grosera y desalmada que he conocido en un hotel. Sin un poco de comprensión ni respeto. Arruinó por completo mi estadía.

El resto del personal también fue un desastre except o Juan Carlos de portaria. Todas las outras personas hacen tipo, discriminan a ti y no tienen ninguna humanidad.

Mi peor experiencia en un hotel. Por favor, NO SE HOSPEDEN AQUÍ.

Jaqueline (desayuno) es un horror de persona: grosera, sin empatía ni respeto. El peor hotel de mi vida. NO se queden aquí.

Cons:

Y Alerta: NO se hospeden aquí

Jaqueline, del desayuno, es la persona más grosera y desalmada que he conocido en un hotel. Sin un poco de comprensión ni respeto. Arruinó por completo mi estadía.

El resto del personal también fue un desastre except o Juan Carlos de portaria. Todas las outras personas hacen tipo, discriminan a ti y no tienen ninguna humanidad.

Mi peor experiencia en un hotel. Por favor, NO SE HOSPEDEN AQUÍ.

Jaqueline (desayuno) es un horror de persona: grosera, sin empatía ni respeto. El peor hotel de mi vida. NO se queden aquí.

2026-04-26 via Nuitee
C
Carlos couple cl
10
2026-04-26 via Nuitee
J
Jorge couple cl
9
Pros:

Ubicación , limpieza , buen trato del personal !!

2026-04-26 via Nuitee
M
Mario Daniel couple uy
10
Pros:

Tranquilidad e higirne

Cons:

Podría mejorar atención al cliente

2026-04-25 via Nuitee
R
Ronald couple cl
5
2026-04-23 via Nuitee
C
Camilo solo_traveller cl
6
Pros:

Limpieza de la habitación

Cons:

Iluminación muy desorganizada para prender y apagar, estacionamiento muy estrechos, desayuno podrían mejorar

2026-04-22 via Nuitee
H
Hernan solo_traveller ar
9
2026-04-22 via Nuitee
R
Rojas Diaz couple cl
10
2026-04-21 via Nuitee
M
Magdalena couple cl
6
Cumple pero no impresiona
Pros:

La ubicación

Cons:

Piezas muy chicas. Relación precio calidad me parece que no corresponde

2026-04-20 via Nuitee
C
Cardenas solo_traveller cl
10
Muy bueno
Pros:

Bueno

Cons:

Nada

2026-04-20 via Nuitee
A
Alejandra couple br
10
2026-04-20 via Nuitee
N
Nicolas couple cl
1
2026-04-19 via Nuitee
E
Emmanuel José couple ar
10
2026-04-18 via Nuitee
E
Emmanuel José couple ar
10
Pros:

Un 10

Cons:

Todo súper bien

2026-04-18 via Nuitee