Best Western Cottonwood Inn

Hotels
•
Best Western
7.9 (373 reviews)
993 S Main Street , Cottonwood , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms / attentive housekeeping
Good complimentary breakfast
Convenient, central location (close to Sedona)
Pool and hot tub available
On-site laundry (washer/dryer)
Cons:
Some communication/check-in issues reported
Older rooms, small/tiny rooms and dated beds
Noise/traffic and thin walls in some rooms
Maintenance issues (dirty baseboards, broken walkways, pool debris)
Perception of being overpriced by some guests
No elevator (property is two stories)

Categories

Cleanliness
8.1
Generally praised for clean rooms and attentive housekeeping; a few guests noted issues like dirty baseboards and visible wear in places.
Service
8.6
Staff frequently described as friendly, helpful and accommodating (helped with room placement, early check-ins during weather); isolated but significant complaints about lack of communication and early check-in delays.
Location
8.3
Convenient, central location close to sites and Sedona was repeatedly highlighted; a minority of guests cited traffic, nighttime noise or an unpleasant immediate area.
Room Quality
6.9
Mixed to below-average: several guests described older, small or cramped rooms, thin walls/noise transfer, and uncomfortable or dated beds; some rooms were acceptable and clean.
Amenities
8.1
Solid basic amenities: widely praised complimentary breakfast, pool and hot tub, and laundry facilities; some maintenance items noted (pool debris, occasional broken fixtures, small TVs).
Value for Money
6.7
Mixed perceptions: multiple guests felt the property was overpriced compared with alternatives, while others found rates and location good value.
Food and Beverage
8.8
Breakfast repeatedly cited as a strong point (good variety and service); nearby/on-site dining options received positive mentions.
Overall Experience
7.7
Generally positive stays driven by helpful staff, cleanliness and breakfast, tempered by occasional service lapses, property wear and noise or value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Accommodations
Experience comfort and convenience at Best Western Cottonwood Inn. Each room is equipped with a flat-screen TV, fridge, and coffee-making facilities to ensure a relaxing stay.

Convenient Amenities
Enjoy a complimentary hot breakfast and stay connected with free WiFi throughout the property. Take advantage of the business center and 24-hour front desk for all your needs.

Explore Nearby Attractions
Located just 25 minutes from Sedona, our hotel is the perfect base to explore Verde Canyon Railroad and Dead Horse Ranch State Park. Book your stay now for an unforgettable experience.

Important information:

Please note that there will be construction work on the roof from July 3rd to July 15th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Mar 5, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 373 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.3
Room Quality: 6.9
Amenities: 8.1
Value for Money: 6.7
Food and Beverage: 8.8
Overall Experience: 7.7
C
Castillo • family_with_children • us
10
Pros:

Nice, clean room - friendly staff

Cons:

Everything was great

2026-10-27 • via Nuitee
T
thomas • couple • de
10
Gute alternative zu Sedona
Pros:

Lage , Frühstück, freundliches Personal!

2026-10-15 • via Nuitee
M
Mi kyung • couple • us
10
Enjoy and happy.
Pros:

Breakfast good. Convince location.

Cons:

Room clean quickly. Smart tv.

2026-10-13 • via Nuitee
Z
Zhihe • couple • de
7
2026-09-16 • via Nuitee
L
LAURA • couple • us
10
Pros:

Breakfast was great!! Location was close to everything we needed.

2026-09-15 • via Nuitee
A
Abilio • family_with_children • us
9
Mi rundown eso me gusto
Pros:

La comida y la atencion genial

Cons:

Que no agarra el cansl no 39 de telemudo az.

2026-09-09 • via Nuitee
H
Henderson • couple • us
8
Pros:

People, breakfast, and convenience

Cons:

Older property and rooms. CLEAN THOUGH

2026-09-08 • via Nuitee
I
Irma • family_with_children • us
10
Agradable experiencia
Pros:

Lo cercano del lugar a donde quería ir y buen precio

Cons:

No tengo queja alguna

2026-09-07 • via Nuitee
D
Dorothy • couple • us
5
Overpriced, lack of communication, the room itself was acceptable
Cons:

My room wasn’t ready on time and I had texted the hotel at 7:30 in the morning asking for an early check-in with no response. When I arrived at 1 o’clock, my room wasn’t ready when I came back at two and my room wasn’t ready when they called at 2:30. My room wasn’t ready when I came back at three. My room wasn’t ready. I just felt the lack of communication was disrespectful and the fact my room wasn’t ready was extremely disrespectful.

2026-09-06 • via Nuitee
H
Heather • family_with_children • us
9
It was amazing and I will be back!! We enjoyed the he pool
Pros:

Went up to look for a home to purchase for my aunt and the staff was amazing and made sure our 2 rooms were next to each other.

Cons:

N/a

2026-07-18 • via Nuitee
V
Virginia • couple • us
10
Pros:

We had an issue with monsoon weather ant needed to check in early for our safety. The staff was very helpful and made us feel comfortable.

2026-07-18 • via Nuitee
O
Oscar • couple • us
8
Quiet , roomy and convenient location.
Pros:

The family room size was great.

Cons:

No elevator, although it was only 2 stories tall.

2026-07-13 • via Nuitee
J
john • couple • us
8
nice area had gas an food right there
Pros:

we enjoyed the free breakfast room breakfast hours 630 am -9 m-f till 10 sat sun stayed 7 nights ate breakfast every day they even gave out to go boxes at close gave apples fruit ladies work there very nice clean

2026-07-07 • via Nuitee
H
HAZEL SHUN CUTIN • family_with_children • us
10
Great!
Pros:

The cleanliness and service

2026-07-05 • via Nuitee
B
Bill • extended_group • us
8
2026-07-01 • via Nuitee
L
Laura • family_with_children • us
10
2026-06-30 • via Nuitee
G
George • couple • us
5
This place is in bad need of fixing up. The dark, scary parking lot. The best up doors, the dirty baseboards, the loose,
Pros:

The breakfast area has been remodeled. It was nice.

Cons:

The tiny room. The old cheap uncomfortable beds .

2026-06-22 • via Nuitee
T
Tso • solo_traveller • us
9
2026-06-13 • via Nuitee
B
barbarasZ9469MX • Family
10
All around place to stay
Pros:

From making reservations to getting suggestions on where to eat, shop etc. was excellent.
Front desk service a 10
Room a 10
Breakfast a 10
Pool another 10
What more could you want!?!

2026-06-11 • via Tripadvisor
M
Maps22369327646 • Family
2
Horrible location
Pros:

In a very bad location. Could hear the traffic all night. Blasting music from Plaza Bonita because of Friday "Happy Hour". Way overpriced, I could have stayed at Hampton Inn for about $30 more. I will never rent a room there ever again!!!

2026-06-10 • via Tripadvisor