Hotel Atlántico

Hotels
9.2 (5101 reviews)
Gran Vía, 38 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Locations
Service
Cons:
Noise
Size of Rooms

Categories

Cleanliness
8.54
General sentiment noted, but some rooms were noisy and lacked proper sound insulation.
Service
9.99
Excellent and courteous service noted by several guests.
Location
10
Prime and fantastic location mentioned multiple times.
Room Quality
8.5
Some rooms noted as small or lacking windows.
Amenities
8.53
Amenities were average; some guests wished for coffee makers.
Value for Money
8.99
Standard quality for this hotel tier with a good overall experience.
Food and Beverage
9.54
Positive comments about the breakfast and quality.
Overall Experience
9.53
Guests generally expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Prime Location on Gran Vía: Situated next to Callao Metro Station and a short distance from Puerta del Sol, Hotel Atlántico offers a luxurious stay in the heart of Madrid.

Charming Rooms with Modern Amenities: Experience comfort in soundproof, classically decorated rooms equipped with free Wi-Fi, satellite TV, minibar, and more for a relaxing stay.

Breathtaking City Views: Enjoy the stunning panoramic views of the city from the hotel's two terraces, adding a touch of magic to your stay.

Book your stay at Hotel Atlántico now to indulge in the perfect blend of convenience, luxury, and hospitality.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.2
Based on 5101 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.53
D
Dane • solo_traveller • us
9
Pros:

Staff was exceptional

Cons:

Would have liked a second chair in the room

2026-05-23 • via Nuitee
O
Olivia • couple • us
10
Excellent location, easy to get to everything. Staff was very helpful and friendly. Would stay there again.
Pros:

Very centrally located. Staff very attentive and friendly.

2026-05-23 • via Nuitee
H
Heather • solo_traveller • ca
10
Just loved staying there!
Pros:

It is a beautiful hotel in a great location. I loved sitting on the terrace on the ninth floor as the sun went down.

Cons:

Bed was a little hard but it certainly wouldn’t stop me from staying there again.

2026-05-23 • via Nuitee
S
saavedra • couple • co
9
Pros:

Impecable, atención excelente. Ubicación

2026-05-23 • via Nuitee
C
Carolina • couple • co
10
Pros:

Location is great. We walked to all the downtown important places to visit. Also walking distance from the metro.

Cons:

Everything was good.

2026-05-23 • via Nuitee
ענת • couple • il
8
מעולה!
Pros:

מיקום מושלם חדר מרווח ונקי שירות אדיב
ארוחת בוקר עם מבחר

Cons:

לא היה קומקום בחדר וזה מבחינתנו חיסרון

2026-05-23 • via Nuitee
P
Patricia • couple • de
10
Totally enjoyed stay! Great location, friendly staff and super breakfast.
Pros:

Rooftop Terrace, friendly staff

2026-05-23 • via Nuitee
A
Asma • couple • sa
8
2026-05-22 • via Nuitee
S
SAFWAN • solo_traveller • sa
10
Pros:

Everything was perfect

2026-05-22 • via Nuitee
R
ROBERTO • couple • br
7
SATISFATORIO
Pros:

MUITO BOM

Cons:

FALTOU FRUTAS CAFÉ DA MANHÃ, RUIM PARA CHEGAR DE TAXI E NOSSO QUARTO NO FUNDO NAO TINHA QUASE NADA DE CLARIDADE EXTERNA.

2026-05-22 • via Nuitee
C
Catherine • solo_traveller • us
10
A perfect hotel to experience Madrid!
Pros:

Location
The ambience of an old hotel with charm

2026-05-21 • via Nuitee
S
Sijing • solo_traveller • no
7
Pros:

The location is very central.

Cons:

The room isn't very clean. There is an empty water
bottle from the previous guest, and empty shampoo and shower gel bottles on the shower.

2026-05-21 • via Nuitee
L
Lori • couple • us
9
We really enjoyed our stay at the Hotel Atlantic. This hotel was perfectly located, nearby shopping and restaurants. The
Pros:

Hotel was centrally located. Cleanliness A+, room was fairly large and bathroom roomy with modern facilities.
Although it’s an older hotel everything in the room was up to date.

Cons:

We could occasionally hear the person in the next room.

2026-05-21 • via Nuitee
D
David • couple • us
2
Hotel is nice and clean but also outdated.
Cons:

The hotel was ok. Be careful if you leave anything behind. They will charge you so much more than the value of it knowing you will probably just leave it. My wife realized she left her apple earbuds in the room as we headed to the airport. We immediately called and they confirmed that we left them. To ship them back to the states was going to cost $140. I can buy a new pair for cheaper. We were more than happy to pay for shipping and someone to mail them but this ridiculous.

2026-05-21 • via Nuitee
O
Ora • solo_traveller • il
10
2026-05-21 • via Nuitee
M
Maritza DC • solo_traveller • pe
10
2026-05-21 • via Nuitee
N
Nicole • solo_traveller • de
10
2026-05-20 • via Nuitee
N
Niels Jørgen • family_with_children • be
7
Pros:

Personalet; morgenmaden.

Cons:

Der var ingen vinduer i værelset - aldrig oplevet før.

2026-05-20 • via Nuitee
S
soonho • couple • kr
6
Pros:

위치

Cons:

층간 소음 심함. 직원들이 대체로 친절하지 않음. 룸에 전기주전자가 없어서 따뜻한 물을 마시고 싶을 때 불편함.

2026-05-19 • via Nuitee
T
Tony • couple • gb
10
Thoroughly enjoyable stay
Pros:

Excellent location and great service

Cons:

Nothing

2026-05-19 • via Nuitee