Hotel Atlántico

Hotels
9.2 (5563 reviews)
Gran Vía, 38 , Madrid , ES

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Locations
Service
Cons:
Noise
Size of Rooms

Categories

Cleanliness
8.54
General sentiment noted, but some rooms were noisy and lacked proper sound insulation.
Service
9.99
Excellent and courteous service noted by several guests.
Location
10
Prime and fantastic location mentioned multiple times.
Room Quality
8.5
Some rooms noted as small or lacking windows.
Amenities
8.53
Amenities were average; some guests wished for coffee makers.
Value for Money
8.99
Standard quality for this hotel tier with a good overall experience.
Food and Beverage
9.54
Positive comments about the breakfast and quality.
Overall Experience
9.53
Guests generally expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Prime Location on Gran Vía: Situated next to Callao Metro Station and a short distance from Puerta del Sol, Hotel Atlántico offers a luxurious stay in the heart of Madrid.

Charming Rooms with Modern Amenities: Experience comfort in soundproof, classically decorated rooms equipped with free Wi-Fi, satellite TV, minibar, and more for a relaxing stay.

Breathtaking City Views: Enjoy the stunning panoramic views of the city from the hotel's two terraces, adding a touch of magic to your stay.

Book your stay at Hotel Atlántico now to indulge in the perfect blend of convenience, luxury, and hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.2
Based on 5563 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.53
L
Lida Isis • couple • us
10
Great stay in Gran Via!
Pros:

This Hotel is right on Grande vía very centrally located. It is easy to walk to some of the highlights of the City. The Hotel is Very clean, and the staff is truly outstanding. It is on a very busy main street but we did not have any issues at all with the noise. We asked for a room that face away from the street. We never heard a sound.

Cons:

Bed is firm

2026-10-17 • via Nuitee
A
Alejandro • family_with_children • ar
10
2026-10-17 • via Nuitee
M
Michelle • solo_traveller • fr
7
Pros:

Sa situation et la propreté des chambres

Cons:

Petit déjeuner très moyen et l'accuei/réception pourrait être plus sympathique

2026-10-17 • via Nuitee
K
Kimberly • solo_traveller • us
9
Perfect for a two night visit to Madrid. Location was everything!
Pros:

Close proximity to everything. Great value for the price and location. The extra toiletries were nice to have. The rooftop bar was awesome, especially at sunset.

Cons:

The breakfast was reasonable but nothing special. I would have liked a coffee pot in the room or ability to get a coffee at the hotel.

2026-10-16 • via Nuitee
T
Taryn • solo_traveller • us
8
Excellent staff and central location, but the room felt underwhelming for the price
Pros:

Hotel Atlántico is conveniently located on Gran Vía, making it easy to explore central Madrid on foot. The standout was the front-desk service, particularly on my departure morning when I was dealing with unexpected flight delays. The gentleman assisting me was exceptionally kind, helpful, and professional. He arranged my taxi, offered me water, and made a stressful morning much easier.

Cons:

Unfortunately, the room itself felt rather generic and lacked the warmth and character I'd enjoyed at other accommodations during my trip. The harsh white lighting wasn't particularly relaxing, and some bathroom amenities, including the commercial-style toilet-paper dispenser and outdated wall-mounted hair dryer, felt institutional rather than welcoming.

2026-10-16 • via Nuitee
S
SELVA • solo_traveller • ar
9
2026-10-16 • via Nuitee
A
Andrew • couple • gb
9
Very enjoyable.
Pros:

Excellent breakfast.

Cons:

Tea & coffee facilities in bedroom.

2026-10-16 • via Nuitee
C
Charlene • couple • us
9
Pros:

Location and the bar on the 9th floor. We saw a beauttiful sunset.

2026-10-15 • via Nuitee
D
Dess Sabado-Babal • family_with_children • us
9
Pros:

Its location closed to great restaurants and few feet away to Metro and Bus stop.

Cons:

Noise and chaos outside but onced inside feels serene.

2026-10-15 • via Nuitee
R
Rafael • solo_traveller • br
10
Excelente!!!
Pros:

Experiência incrível!

2026-10-15 • via Nuitee
J
Jorge • solo_traveller • es
9
2026-10-15 • via Nuitee
C
Claudia • couple • cl
9
Excellent stay – clean, comfortable, and welcoming
Pros:

We had a wonderful stay at Atlantico. Everything was very clean, the atmosphere was pleasant, and the overall experience was excellent. The property was well maintained and made us feel comfortable throughout our stay.

Cons:

The only downside was that it was a little expensive, but overall, the quality and experience made it worthwhile. We would happily recommend it!

2026-10-15 • via Nuitee
M
Michael • solo_traveller • au
9
Comfortable and central to Madrid's attractions
Pros:

Superb location in the centre of Madrid's Gran Via shopping street, lovely decor and furnishings

2026-10-14 • via Nuitee
M
MAURICIO • couple • co
10
Hotel maravilloso
Pros:

El Hotel es excelente segunda vez que me alojo en el cuando visito Madrid, ubicación privilegiada en la Gran Via, sus instalaciones y habitaciones maravillosas si quieres un hotel histórico, el personal excelente en la recepción y habitaciones un trato especial a sus huespedes , el desayuno muy completo y variado

2026-10-14 • via Nuitee
W
William Eric • couple • us
9
Great stay in the heart of Madrid…walking distance to everything!
Pros:

Unbeatable location

2026-10-14 • via Nuitee
C
Con & Mary • couple • ie
10
2026-10-14 • via Nuitee
M
MESHAL • solo_traveller • sa
10
Pros:

الموقع في Gran Via

Cons:

لاشيء

2026-10-13 • via Nuitee
C
Caballero • couple • us
9
Pros:

The big problem is that you can NOT park for a second to unload the suitcases. This hotel is not prepare for that, police does NOT allowed to do that. So you have to park wherever and go the this hotel walking with all your suitcases by foot........YES, 3 or 4 or 5 block pushing your suitcases by yourself and then paid more than 300 dollars a night

Cons:

Location

2026-10-13 • via Nuitee
G
gloria • solo_traveller • es
9
2026-10-13 • via Nuitee
G
Gordon • couple • ie
5
It was over priced and poorly managed
Pros:

Ok, small bedroom. Nice roof terrace

Cons:

Breakfast was a disaster, arrived at 9:30, only one person on the whole breakfast floor, he was great but overwhelmed. Ten tables were empty but all had dirty plates on them, we had to clear a table for ourselves.
There were no plates, no cutlery, no cups anywhere to be found.
No eggs in the buffet, had to ask then wait for everything.
Not the staff members fault, this is all the management’s responsibility.
The staff on reception were not friendly just rude and abrupt.
We won’t return

2026-10-13 • via Nuitee