WindWater Hotel and Marina

Hotels
RocketFuel (FR)
6.7 (738 reviews)
5701 Padre Boulevard , South Padre Island , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good service
Cons:
Cleanliness issues
Outdated rooms
Hidden fees

Categories

Cleanliness
5.13
Several reviews mention issues with cleanliness and room conditions, including bed bugs and overall poor maintenance.
Service
8.6
Most reviews highlight the friendly and accommodating staff, particularly mentioning the manager's exceptional service.
Location
8.64
Positive remarks about the convenient location close to restaurants and attractions.
Room Quality
5.09
Negative feedback regarding outdated and poorly maintained room conditions.
Amenities
6.12
Mixed comments on amenities with some conveniences praised but overall lacking in quality and maintenance.
Value for Money
7.08
Generally viewed as good value, though some negative aspects were cited that impacted overall perception.
Food and Beverage
6.13
Specific mentions of inadequate beverage services and hidden fees related to deposits.
Overall Experience
6.8
Mixed reviews with strong points in service and location, but significant issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 20:12

Property Description

Beachside Oasis:
Located just 2 blocks from the beach, the Windwater Hotel in South Padre Island offers a tranquil escape with an outdoor pool and hot tub to unwind after a day of sun and sand.

Comfortable Accommodations:
Each room at Windwater Hotel is equipped with a microwave, fridge, air conditioning, and ironing facilities, ensuring a comfortable stay for all guests. Free WiFi is also included for your convenience.

Convenient Amenities:
Guests can take advantage of the on-site business centre for any work needs, as well as laundry facilities and an outdoor barbecue grill for leisure. Explore nearby attractions like Sea Turtle, Inc. and the Port Isabel Lighthouse just minutes away.

Ready to experience beachside bliss? Book your stay at Windwater Hotel now!

Important information:

$5 credit card charge per night required at check in
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HRL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.7
Based on 738 reviews
Cleanliness: 5.13
Service: 8.6
Location: 8.64
Room Quality: 5.09
Amenities: 6.12
Value for Money: 7.08
Food and Beverage: 6.13
Overall Experience: 6.8
H
Herrea solo_traveller us
10
Pros:

The front desk they were very helpful and nice 🙂👍

Cons:

Everything is 😊 ok

2026-05-20 via Nuitee
J
Joshua solo_traveller us
2
No hot water 9 out of 13 night stay
Pros:

Location and size of room

Cons:

I had no hot water 9 out of the 13 days I stayed there. I kept getting the run around. I have felt with this owner at an another hotel on the island. He is the slum lord of hotels

2026-05-20 via Nuitee
E
Eliseo Jr couple us
1
Deposit not refunded timely front officd does mot answer phone. Delapatated hotel stay elsewhere.
Pros:

Location.

Cons:

Was charged $105 deposit after a week still have not been refunded. Many attempts to call fromt office with no answer. Finally someone who rents jet skis answered but could not help. Revina (manager) advised 3-7 business days for processing. Truly unacceptable as I am traveling and need funds. Tried to give cash deposit at time of check in- was told needs to be on same booking card.

No working email listed on hotel website. Only contact numer for fromt officd not answered. Not able to leave message.

Hotel sidewalks were being power washed n left completely wet very hazardous conditions.

Ac leaked inside room big puddle next to door. Asked maintenance staff for extra towels.

2026-05-18 via Nuitee
K
kaelan couple us
1
Absolutely horrible experience. Don’t waste your money here.
Pros:

The only positive thing I can say about the property is the location. Other than that, It was an absolutely horrible experience. We got to the hotel and checked in at around 1:30am since we had a long drive there after work. Upon arrival, the toilet wasn’t working and had appeared to be clogged. We tried calling the front desk twice with no answer but since we had such a long day and it was extremely late, we ended up falling asleep. We woke up at around 7 and had to use the restroom so we called front desk for a plunger. I explained that the toilet had appeared to be clogged upon arrival and that we tried calling earlier that morning and were told that housekeeping would bring one. An hour went by, still no plunger. While I was outside with my dog, I informed the manager that we still needed a plunger. She told me that the night staff failed to let anyone know this and that one would be brought up to me. I ended up unclogging the toilet and going about my day. We were gone at the beach the majority of the day and later that night at around 10:30pm, we got ready for bed. Usually people use the toilet before bed so we did. I got up about an hour later and the entire floor was flooded with water. It was flooded all the way to the front door and almost all the way to the sliding glass door leading to the patio. I immediately put my dogs out on the patio, turned the toilet water switch off and called front desk letting them know that it was an urgent situation and told them what was happening. They said they would call me back. 10 minutes go by, no phone call back. I called again because at this point we are standing around with toilet water covering the entire floor with our dogs freaking out on the balcony. Front desk informed me that she had been busy with other customers so I reiterated how serious this situation was and that she needed to call the manager. She again said she needed to call me back.

Cons:

Zero accommodation from management, hostile environment and our room flooded at no fault of our own and yet we were blamed for it.

2026-05-18 via Nuitee
G
Gauna couple us
6
It was a good place to stay.
Pros:

We were able to fish

Cons:

there was people hanging around playing music with their door wide open and just watching people pass by. It gave me the creeps.

2026-05-16 via Nuitee
F
Fuentes solo_traveller us
10
2026-05-16 via Nuitee
T
Trevino solo_traveller us
1
2026-05-15 via Nuitee
Y
Yamilex couple us
7
Enjoyable
Pros:

I always enjoy staying at the bay

2026-05-14 via Nuitee
V
Victor solo_traveller us
8
2026-05-14 via Nuitee
J
Javier solo_traveller us
6
Pros:

The deck ,the fishing wasn't great but it was fun.

Cons:

The park is to small for trucks,and the manager wanted to charge 25 dollars to keep my trailer in parking lot. O had to find different places. Never needed to do that before in other hoteles in South Padre Island.

2026-05-12 via Nuitee
E
Erick solo_traveller mx
9
Pros:

La habitación

Cons:

El candado de la puerta

2026-05-12 via Nuitee
A
Amanda couple us
10
2026-05-12 via Nuitee
P
Phillip solo_traveller us
2
I will not stay there ever again.
Cons:

It was dirty and I got bed bugs.

2026-05-11 via Nuitee
O
Oscar Adrian couple us
1
2026-05-11 via Nuitee
L
Linda solo_traveller us
7
Cons:

Low water pressure in my room but hot, good water pressure in my sister's toom but no hot water, slightly warm

2026-05-09 via Nuitee
M
Michael solo_traveller us
10
2026-05-08 via Nuitee
J
Jovana couple us
9
2026-05-08 via Nuitee
E
Estrella solo_traveller us
5
2026-05-08 via Nuitee
C
Christopher solo_traveller us
8
2026-05-05 via Nuitee
J
Jennifer couple us
10
2026-05-04 via Nuitee