Twin Towers Inn

Hotels
8.1 (1509 reviews)
260 - 264 Pacific Highway, Greenwich , Sydney , au

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Shared kitchen
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Parking difficulties
Limited breakfast options

Categories

Cleanliness
7.56
Some reviews mentioned mold and cleanliness issues, leading to a lower score.
Service
9.03
Several reviews highlighted friendly and helpful staff, contributing to a positive experience.
Location
8.57
Convenient location near hospitals and public transport, positively mentioned in multiple reviews.
Room Quality
8.02
Overall comfort and size were appreciated, though some furnishings need updates.
Amenities
8.05
Adequate amenities were provided, although some reviews noted missing items like bathroom mats.
Value for Money
8.51
Many guests felt they received good value for their stay due to size and comfort of rooms.
Food and Beverage
7.06
Buffet breakfast options were limited, with noted quality issues (stale croissants).
Overall Experience
8.03
Guests enjoyed their stay, though some issues affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:12

Property Description

Convenient Location

Twin Towers Inn is ideally situated just 15 minutes away from Sydney's bustling CBD and key attractions. Additionally, major commercial hubs like North Sydney, St Leonards, and Chatswood are within easy reach, offering convenience for both business and leisure travelers.

Onsite Amenities

Enjoy a range of onsite facilities including complimentary parking, a refreshing seasonal swimming pool, and a convenient guest kitchen. These amenities are designed to enhance your stay and provide comfort for families, corporate guests, and leisure travelers alike.

Dining and Services

While our restaurant and bar are temporarily closed for dinner, guests can still indulge in a delicious breakfast from 7-9:30 am daily. Moreover, take advantage of our shuttle service operating Monday to Friday from 9:30 am to 1 pm (excluding public holidays) for added convenience during your stay.

Book your stay at Twin Towers Inn, Sydney, and experience convenience and comfort like never before.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1509 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.06
Overall Experience: 8.03
W
Warren • couple • au
8
2026-06-10 • via Nuitee
T
Tim • extended_group • au
7
Pros:

allowed early check in

2026-06-09 • via Nuitee
G
Georgina • solo_traveller • au
10
Large clean comfortable room with great outlook
Pros:

Room was large and comfortable, clean and very affordable. Outlook was lovely. Staff was thoughtful

Cons:

Nothing

2026-06-08 • via Nuitee
A
Angela • solo_traveller • au
10
2026-06-08 • via Nuitee
N
Nicole • couple • au
10
Great friendly staff , nice room.
Pros:

Great stay

Cons:

Height clearance on carpark meant I wasn't able to get 4wd with 2 inch lift and roof racks in.

2026-06-08 • via Nuitee
N
Ni • couple • au
8
Pleasant
Pros:

Helpful

Cons:

None

2026-06-07 • via Nuitee
C
Chris • solo_traveller • au
4
Not a well maintained property - Unvacuumed / Mould & Dirt in Bathroom
Pros:

The Positives:
*BJ the reception / check-in person was very respectful and professional.
*The parking is onsite & free of charge which was very refreshing. Spots are very close together so care must be taken.
*Large, spacious room with positionally functional outlets for recharging devices.
*Functional furniture (albeit old) / Functional bench space very handy for luggage.
*Very good air-con without any objectionable odours emanating from it when it was turned on.
*Clean toilet & toilet bowl (although not the entire bathroom).
*Clean sheets.
*Very good lighting in bathroom.
*Block-out blinds

Cons:

The Negatives:
*Altho’ I specifically requested the room & bathroom be vacuumed & was told this was done, there were strands of hair on bathroom & shower floor (photos). Not the worst I’ve seen but more care must be taken. This is a very basic standard that ought to be part of house-keeping operations whether a guest requests it or not.
*Mattress springs were so old that it felt like sitting / sleeping in quicksand…even difficult to actually get out of!! It was a very uncomfortable night!!
*The so-called “house-keeping manager” needs to take guests’ requests a bit more seriously. As I do understand that English is their second language; they need to focus even more on accurate communication and comprehension skills.
*Bathroom shower / shower door was riddled with mould / dirt. This is simply inexcusable. This dirt & mould debris was clearly long-standing & hadn’t been managed in many years (photos).
*Wardrobe was also very old, hadn’t been cleaned in yrs if ever. Also where the mini fridge, coffee making facilities, ironing board & a space to hang clothes. It was so old, dirty, manky, irksome; serves zero purpose (photos).
*There was an old, broken electricity box up high on the wall – also hadn’t been attended to.
*The lighting in the main room was very dim; only two small bedside lights. Indicatively intentional as the main floor also hadn’t been fully vacuumed.
*Called reception to let them know I’d been delayed for check-out, it was a very bizarre /awkward interaction. Should’ve been a very simple, quick phone call, yet it was difficult & frustrating: Long tory short, the line opened, no one answered, then I had to ask three times “who was speaking” when eventually she said: “Anna”.
*Hospitality staff need to be trained in providing professional, respectful, engaged customer service.
*The room was right near the entrance and near the stairs.

2026-06-07 • via Nuitee
D
David • solo_traveller • au
9
I will go back again
Pros:

close to the project That I am working on

Cons:

my room was facing the highway, and there was alot of traffic

2026-06-07 • via Nuitee
R
rhonda • solo_traveller • au
10
2026-06-04 • via Nuitee
M
Maryann • solo_traveller • au
9
2026-06-01 • via Nuitee
L
Leeca • couple • au
6
2026-05-30 • via Nuitee
S
Steven • solo_traveller • au
3
Pros:

The water pressure

Cons:

I found the front desk staff to be slightly rude

2026-05-30 • via Nuitee
S
Sean • family_with_children • au
10
2026-05-30 • via Nuitee
J
Janinne • couple • au
7
Pros:

Free car parking. Ease of checkin.

Cons:

Old dated room. Smelly communal kitchen.

2026-05-29 • via Nuitee
J
Jennifer • couple • au
5
Disappointing
Pros:

Convenient location to hospital

Cons:

Smoke alarm battery was flat and the battery failure alert woke us up at midnight. We had to rouse the night manager ( which wasn't easy) to fix it. He initially struggled to understand the situation . Above all, it is a safety issue.

2026-05-28 • via Nuitee
C
Catherine • couple • au
8
2026-05-27 • via Nuitee
L
Linda • couple • au
10
Spacious and beautiful view
Pros:

Great location for what I had to do, lovely spacious room with a lovely view

Cons:

Nothing

2026-05-27 • via Nuitee
S
Stoermer • couple • au
10
Close to Royal North shore hospital
2026-05-27 • via Nuitee
D
Della • solo_traveller • au
9
Comfortable spacious balcony room
Pros:

Comfortable spacious room with balcony, good size bathroom, clean, enclosed wardrobe and plenty of bench space, good heating / cooling, friendly staff, near bus stops. Have stayed many times.

2026-05-26 • via Nuitee
C
Celia • family_with_children • au
9
Cons:

I hope you guys will have an elevator.

2026-05-24 • via Nuitee