Best Western Santee Lodge

Hotels
•
Best Western
7.5 (356 reviews)
10726 Woodside Avenue , Santee , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Dirty rooms
Unfriendly staff
Worn-out amenities

Categories

Cleanliness
5.33
Several guests reported dirty rooms and unflushed toilets.
Service
8.8
Overall, the staff was described as excellent and helpful.
Location
8.84
Guests appreciated the location for its convenience.
Room Quality
6.29
Rooms were generally described as worn down and not well-maintained.
Amenities
7.32
Basic amenities were mentioned; however, some issues with noise and functionality were noted.
Value for Money
7.78
Fair price point for the experience, but cleanliness issues were evident.
Food and Beverage
7.83
Breakfast was praised, but some guests mentioned limited options.
Overall Experience
7.8
Although there were several issues, the staff and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:39

Property Description

Outdoor Pool and Hot Tub
Enjoy a relaxing stay at Best Western Santee Lodge with our outdoor pool and hot tub, perfect for unwinding under the sun on our furnished patio.

Modern Guest Rooms
Experience comfort in our modern guest rooms equipped with air-conditioning and complimentary toiletries for a convenient and pleasant stay.

Convenient Amenities
Start your day right with a continental breakfast, take a stroll in the garden by the pool, and make use of our vending machines for snacks.

Book your stay at The Santee Lodge Best Western and explore nearby attractions like Sea World, San Diego Zoo, and Downtown San Diego just a short drive away.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 356 reviews
Cleanliness: 5.33
Service: 8.8
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.8
M
Mohamad • family_with_children • us
1
2026-02-26 • via Nuitee
F
Fred • couple • us
10
Great, enjoyable stay.
Pros:

Easy access, close to shopping and restaurants.

2026-02-22 • via Nuitee
M
Michael • solo_traveller • us
7
Overall a good experience for a fair price
Pros:

Staff was EXCELLENT! Rooms clean. Bed comfy. Location good.

Cons:

Breakfast not very good and candy in candy machine stale.

2026-01-20 • via Nuitee
J
Joseph • couple • us
8
2026-01-20 • via Nuitee
C
Colby • couple • us
10
We are already booked to come back in Dec when it's Christmas.
Pros:

Breakfast was great! Egg and cheese omelette hit the spot. Coffee in the room was great.

2026-01-20 • via Nuitee
E
Ethel • couple • us
6
Overall experience was ok
Pros:

The location

Cons:

I didn’t appreciate not being able to use the restroom during check-in the man was rude and I was checking in the handicap room had no shower curtain on the shower the bathroom flooded the water puddled up the sink leans to the right and puddles under it It’s an accident waiting to happen the flooring had no slip prevention and the soap holder was to high to reach from shower chair and not big enough to hold any items except the little soap bar provided

2026-01-20 • via Nuitee
J
Jianjun • family_with_children • us
7
2026-01-19 • via Nuitee
R
Ray • couple • us
7
2026-01-19 • via Nuitee
Z
Zachary • family_with_children • us
1
Don’t come and waste your money
Pros:

It’s not clean we found ants crickets ac not working

Cons:

Price too high not as describe

2026-01-19 • via Nuitee
M
Mark • extended_group • us
4
Pros:

Location was decent
Breakfast was good

Cons:

No Elevator
Non smoking room actually smelled of cigarettes

2026-01-15 • via Nuitee
R
Ronald • solo_traveller • us
2
Very disappointed.
Cons:

Sink drained slow, bathtub backed up hardly drained, sink handles loose, carpet dirty , tv and remote didn't work,problems with a/c

2026-01-15 • via Nuitee
L
Lyn • couple • us
9
2026-01-13 • via Nuitee
M
Martin • solo_traveller • es
9
2026-01-11 • via Nuitee
A
Alan • solo_traveller • us
1
Horrible.
Pros:

Nothing

Cons:

Everything. The shower did not work. High pricing for the "quality" of this place. Dirty inside and out. Bed linens were stained. Room hadn't been cleaned thoroughly. Room smelled. Shower did not work. Front desk person was perturbed at me for not calling him to fix the shower. When I asked for a price break I was told that a manager was coming in at 9am and I could call him. When I asked who the owner was he said "I don't know". The breakfast area was filthy. Avoid this place.

2026-01-08 • via Nuitee
I
Isaiah • couple • us
1
dirty and gross
Pros:

The parking lot

Cons:

everything but the parking lot

2026-01-04 • via Nuitee
L
Laurie • solo_traveller • us
10
It was a very relaxing stay from a hectic schedule.
Pros:

It was very nice and clean.

Cons:

It is located in a busy area yet very quiet.

2026-01-03 • via Nuitee
N
Nancy • couple • us
8
Pros:

Breakfast

2025-12-31 • via Nuitee
N
Nataliya Grigorievna • family_with_children • ge
10
2025-12-18 • via Nuitee
S
San Nicolas • family_with_children • us
9
Pros:

The room was spacious, clean and good customer service

Cons:

The neighbor was slamming the door and making a lot of noise at midnight

2025-12-16 • via Nuitee
N
Nelson • couple • us
4
staff is extremely rude and off putting.
Pros:

fine

Cons:

cleanliness and area

2025-12-14 • via Nuitee