Best Western Santee Lodge

Hotels
Best Western
7.5 (368 reviews)
10726 Woodside Avenue , Santee , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Dirty rooms
Unfriendly staff
Worn-out amenities

Categories

Cleanliness
5.33
Several guests reported dirty rooms and unflushed toilets.
Service
8.8
Overall, the staff was described as excellent and helpful.
Location
8.84
Guests appreciated the location for its convenience.
Room Quality
6.29
Rooms were generally described as worn down and not well-maintained.
Amenities
7.32
Basic amenities were mentioned; however, some issues with noise and functionality were noted.
Value for Money
7.78
Fair price point for the experience, but cleanliness issues were evident.
Food and Beverage
7.83
Breakfast was praised, but some guests mentioned limited options.
Overall Experience
7.8
Although there were several issues, the staff and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:39

Property Description

Outdoor Pool and Hot Tub
Enjoy a relaxing stay at Best Western Santee Lodge with our outdoor pool and hot tub, perfect for unwinding under the sun on our furnished patio.

Modern Guest Rooms
Experience comfort in our modern guest rooms equipped with air-conditioning and complimentary toiletries for a convenient and pleasant stay.

Convenient Amenities
Start your day right with a continental breakfast, take a stroll in the garden by the pool, and make use of our vending machines for snacks.

Book your stay at The Santee Lodge Best Western and explore nearby attractions like Sea World, San Diego Zoo, and Downtown San Diego just a short drive away.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 368 reviews
Cleanliness: 5.33
Service: 8.8
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.8
L
Lugo family_with_children us
7
2026-05-04 via Nuitee
K
Kevin extended_group us
9
2026-04-23 via Nuitee
E
Emily solo_traveller us
10
Pros:

Quiet and clean.

2026-04-17 via Nuitee
E
Eric solo_traveller us
10
Pros:

I had a great experience staying here.

2026-04-15 via Nuitee
J
Joseph couple us
7
2026-04-13 via Nuitee
M
M family_with_children us
10
Great place will stay again
Pros:

Great location, close to everything we needed for our short stay, including freeway access. I like how the parking is close to all rooms.

Cons:

The pool area closes a little early.

2026-04-09 via Nuitee
W
Williford family_with_children us
7
Pros:

Location

Cons:

Rooms were crowded. Needs updates. Pool not heated. Price to high for rooms.

2026-04-06 via Nuitee
R
Rios extended_group us
6
Pros:

The continental breakfast ❤️

Cons:

Honestly the location

2026-03-28 via Nuitee
W
White family_with_children us
1
Pros:

I have stayed here many times and it's definitely one of my favorite places to stay. However, I booked a room online on this day. March 11th, through the 12th. And on my end it said booking was confirmed gave me a confirmation number and a pin number and told me to show it to the front desk
It stated that it was not just the reservation but that the booking was confirmed. It said, thank you for booking with us. It has been confirmed Yada yada Yada. But when I got to the front desk, she said that it did not go through on her end. I've showed her what I had It was very clear to me that it had gone through on my end. So unfortunately, I was not able to stay and unfortunately I do not have a stable place right now. And especially why would I then be getting this survey?

2026-03-13 via Nuitee
J
Jenine couple us
6
Pros:

Convenient location

Cons:

We had to ask for days to have someone come in and clean and fresh towels

2026-03-10 via Nuitee
D
Delores family_with_children us
10
2026-03-03 via Nuitee
M
Mohamad family_with_children us
1
2026-02-26 via Nuitee
F
Fred couple us
10
Great, enjoyable stay.
Pros:

Easy access, close to shopping and restaurants.

2026-02-22 via Nuitee
E
Ethel couple us
6
Overall experience was ok
Pros:

The location

Cons:

I didn’t appreciate not being able to use the restroom during check-in the man was rude and I was checking in the handicap room had no shower curtain on the shower the bathroom flooded the water puddled up the sink leans to the right and puddles under it It’s an accident waiting to happen the flooring had no slip prevention and the soap holder was to high to reach from shower chair and not big enough to hold any items except the little soap bar provided

2026-01-20 via Nuitee
J
Joseph couple us
8
2026-01-20 via Nuitee
C
Colby couple us
10
We are already booked to come back in Dec when it's Christmas.
Pros:

Breakfast was great! Egg and cheese omelette hit the spot. Coffee in the room was great.

2026-01-20 via Nuitee
M
Michael solo_traveller us
7
Overall a good experience for a fair price
Pros:

Staff was EXCELLENT! Rooms clean. Bed comfy. Location good.

Cons:

Breakfast not very good and candy in candy machine stale.

2026-01-20 via Nuitee
J
Jianjun family_with_children us
7
2026-01-19 via Nuitee
Z
Zachary family_with_children us
1
Don’t come and waste your money
Pros:

It’s not clean we found ants crickets ac not working

Cons:

Price too high not as describe

2026-01-19 via Nuitee
R
Ray couple us
7
2026-01-19 via Nuitee