Best Western University Inn

Hotels
•
Best Western
7.4 (880 reviews)
1020 Ellis Hollow Road , Ithaca , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old building and furniture

Categories

Cleanliness
6.56
Several reviews mentioned cleanliness issues, including outdated decor and dirty carpets, which significantly impacted the rating.
Service
8.53
Positive feedback about the staff being friendly and helpful, though some issues with bedding assistance were noted.
Location
8.57
Multiple reviews praised the good location, convenient for access to downtown and local attractions.
Room Quality
6.52
Comments on old and uncomfortable furniture, with specific mentions of issues like slugs found in a room.
Amenities
7.05
Amenities are adequate but mentioned issues with the pool area and outdated gym equipment.
Value for Money
7.51
The value is seen as fair for what was provided, but the quality of facilities could be improved.
Food and Beverage
7.06
Breakfast received mixed reviews; while some liked it, issues like unavailability of food items were reported.
Overall Experience
7.43
Overall decent stay, particularly for short visits, but significant room for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:47

Property Description

Convenient Location near Cornell University
Located adjacent to Cornell University in Ithaca, New York, the hotel offers a prime spot for visitors to the university.

Comfortable Rooms and Amenities
Guests can relax in rooms with cathedral ceilings, cable TV with HBO, a microwave, and a refrigerator. The outdoor pool and free WiFi add to the comfort of the stay.

Complimentary Services and Nearby Attractions
Enjoy free shuttles to the airport and Cornell University, along with free parking. Explore Six Mile Creek Vineyard and other nearby attractions easily from the hotel.

Book your stay at Best Western University Inn for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ITH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 880 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.43
C
Carsten • family_with_children • de
6
Zweckmäßiges Motel in ruhiger Lage
Pros:

Motelcharakter, ruhig gelegen, kleine Mall mit Supermarkt und Restaurants in der Nähe, Aussenpool

Cons:

Sauberkeit ging so
Klimaanlage sehr laut

2026-06-27 • via Nuitee
I
Isiaka • solo_traveller • us
10
2026-06-27 • via Nuitee
K
Keiron • couple • us
9
2026-06-27 • via Nuitee
W
Werner • extended_group • de
8
2026-06-27 • via Nuitee
D
Dominic • solo_traveller • us
8
2026-06-26 • via Nuitee
A
ADAR • solo_traveller • il
7
Just what you can expect to get
Pros:

Huge room, clean room, big beds, good shower,

Cons:

The receptionist was a bit impatient and non cooperative. The breakfast was very basic.
The coffee was bad!

2026-06-23 • via Nuitee
C
Carolina • couple • br
6
2026-06-21 • via Nuitee
J
Julius • extended_group • de
7
2026-06-19 • via Nuitee
X
xian dao • family_with_children • ca
8
2026-06-19 • via Nuitee
G
Guy • solo_traveller • us
10
2026-06-12 • via Nuitee
M
maddalena • couple • ca
8
2026-06-05 • via Nuitee
A
Ai • couple • us
10
2026-06-02 • via Nuitee
K
Kazuaki • couple • us
10
2026-05-27 • via Nuitee
P
Priya • extended_group • in
10
2026-05-27 • via Nuitee
P
Priya • couple • in
10
We really enjoyed our stay at the hotel
Pros:

The cleanliness, the size of the rooms and the service was exceptional

Cons:

The breakfast was average

2026-05-27 • via Nuitee
A
Avivit • solo_traveller • il
6
2026-05-25 • via Nuitee
K
Kelly • couple • us
5
Overall it was ok unfortunately it was graduation weekend and the price for this level was actually upsetting
Pros:

Location

Cons:

Very dated, old carpet , old paint windows full of cobwebs

2026-05-25 • via Nuitee
D
Debra • couple • us
7
Pros:

The location was a little out of the way but close enough to Ithica college. The room was nice but the outside wasn’t as good and kids were playing in the parking lot. The room was way too expensive for what it was but because I had to book quickly for the graduation I had to take it.

Cons:

The price

2026-05-18 • via Nuitee
A
Albert • solo_traveller • us
10
2026-05-16 • via Nuitee
A
Albert • solo_traveller • us
10
2026-05-16 • via Nuitee