Holiday Inn Express & Suites - Phoenix North - Happy Valley by IHG

Hotels
Holiday Inn Express
9.3 (391 reviews)
24655 North 23rd Avenue , Phoenix , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Good Location
Comfortable Rooms
Value for Money
Cons:
No significant complaints reported

Categories

Cleanliness
9.2
Most reviews highlight cleanliness as a strong point, with specific mentions of spotless areas.
Service
9.7
Multiple reviews praise the friendly and accommodating staff, indicating excellent service.
Location
9.2
Consistently noted as great location, within walking distance to restaurants and shopping.
Room Quality
9.2
Rooms mentioned as comfortable, well laid out, and featuring quality amenities.
Amenities
8.7
Amenities were mentioned favorably, though some guests did not use all facilities.
Value for Money
9.7
Many reviews describe the hotel as a good value for the price paid.
Food and Beverage
9.2
Breakfast received high praise for variety and quality.
Overall Experience
9.5
Guests consistently express satisfaction, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Convenient Location
Holiday Inn Express & Suites - Phoenix North - Happy Valley is the perfect choice for travelers looking to explore Phoenix and its attractions. Situated just a short distance from Copper Square and various historical sites, guests can easily immerse themselves in the city's rich culture.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness centre, free WiFi, and a shared lounge. The 24-hour front desk, business centre, and luggage storage ensure convenience for all guests. Each room is equipped with essentials like a flat-screen TV, air conditioning, and plush bedding for a relaxing experience.

Local Attractions
With popular destinations like Castles and Coasters and the Musical Instrument Museum nearby, there's no shortage of entertainment options. Guests can also partake in activities like fishing, making their stay at Holiday Inn Express & Suites - Phoenix North - Happy Valley truly memorable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 391 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 9.5
A
Adriel couple us
1
2026-04-21 via Nuitee
L
Larry solo_traveller us
5
2026-04-16 via Nuitee
B
Brenda couple us
10
Staff was responsive to questions room was clean
Pros:

Na

Cons:

Na

2026-04-14 via Nuitee
V
Victoria couple us
7
Cons:

Under staffed

2026-04-08 via Nuitee
F
FRANCISCA LORENIA extended_group mx
10
2026-04-03 via Nuitee
Y
Yi Ting solo_traveller us
10
2026-04-03 via Nuitee
W
Wanderer581490 Couples
10
Great hotel (apart from selfish poolside users)
Pros:

Good hotel, clean, well designed and a handy location. Friendly staff.
Only downside, we wanted to relax by the pool (part of the reason we chose this hotel) but didn’t bother because some selfish guests were playing awful annoying music out loud on a speaker, like it was their own private pool party. I like to sit and read on a sun bed. I don’t mind noise of children playing but music should be an individual choice using headphones!!! It’s just common courtesy. The poolside should be for all guests.

2026-03-31 via Tripadvisor
M
Monique family_with_children us
10
2026-03-27 via Nuitee
S
samuel family_with_children us
10
2026-03-26 via Nuitee
R
Ron couple us
10
Very nice facility. Employees were professional and kind. Breakfast was very good with great variety. I’ll be back!
Pros:

Clean

Cons:

Nothing

2026-03-07 via Nuitee
B
barbara family_with_children us
10
Pros:

above my expectations. Quiet, modern and easy access.

2026-03-01 via Nuitee
K
karen family_with_children us
10
2026-02-27 via Nuitee
R
Randy solo_traveller us
10
2026-02-12 via Nuitee
J
Johnson solo_traveller us
10
2026-01-29 via Nuitee
M
Monique family_with_children us
10
2026-01-28 via Nuitee
T
Terry family_with_children us
10
2026-01-19 via Nuitee
Y
Yuwen extended_group tw
9
2026-01-19 via Nuitee
K
Katrin family_with_children de
9
Super Hotel zur Durchreise
Pros:

Wir durften schon eher unser Zimmer beziehen.

Cons:

Es gab nichts zu beanstanden.

2026-01-19 via Nuitee
V
Veronica family_with_children us
8
2026-01-19 via Nuitee
L
Les and Lorna couple us
10
Quiet, great staff, room, breakfast and clean!
Pros:

Wow! This hotel far exceeded our expectations. From the moment we arrived late, the gal at the desk was warm and welcoming, natural and humorous as well as informative. Breakfast had many options and was great. Our room was your basic room and very clean and comfortable. Would definitely recommend and stay here again. Bravo for your choice of employees

Cons:

Nothing

2026-01-19 via Nuitee