Holiday Inn Express & Suites - Phoenix North - Happy Valley by IHG

Hotels
Holiday Inn Express
9.3 (375 reviews)
24655 North 23rd Avenue , Phoenix , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Good Location
Comfortable Rooms
Value for Money
Cons:
No significant complaints reported

Categories

Cleanliness
9.2
Most reviews highlight cleanliness as a strong point, with specific mentions of spotless areas.
Service
9.7
Multiple reviews praise the friendly and accommodating staff, indicating excellent service.
Location
9.2
Consistently noted as great location, within walking distance to restaurants and shopping.
Room Quality
9.2
Rooms mentioned as comfortable, well laid out, and featuring quality amenities.
Amenities
8.7
Amenities were mentioned favorably, though some guests did not use all facilities.
Value for Money
9.7
Many reviews describe the hotel as a good value for the price paid.
Food and Beverage
9.2
Breakfast received high praise for variety and quality.
Overall Experience
9.5
Guests consistently express satisfaction, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Convenient Location
Holiday Inn Express & Suites - Phoenix North - Happy Valley is the perfect choice for travelers looking to explore Phoenix and its attractions. Situated just a short distance from Copper Square and various historical sites, guests can easily immerse themselves in the city's rich culture.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness centre, free WiFi, and a shared lounge. The 24-hour front desk, business centre, and luggage storage ensure convenience for all guests. Each room is equipped with essentials like a flat-screen TV, air conditioning, and plush bedding for a relaxing experience.

Local Attractions
With popular destinations like Castles and Coasters and the Musical Instrument Museum nearby, there's no shortage of entertainment options. Guests can also partake in activities like fishing, making their stay at Holiday Inn Express & Suites - Phoenix North - Happy Valley truly memorable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 375 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 9.5
R
Randy solo_traveller us
10
2026-02-12 via Nuitee
J
Johnson solo_traveller us
10
2026-01-29 via Nuitee
M
Monique family_with_children us
10
2026-01-28 via Nuitee
Y
Yuwen extended_group tw
9
2026-01-19 via Nuitee
V
Veronica family_with_children us
8
2026-01-19 via Nuitee
T
Terry family_with_children us
10
2026-01-19 via Nuitee
K
Katrin family_with_children de
9
Super Hotel zur Durchreise
Pros:

Wir durften schon eher unser Zimmer beziehen.

Cons:

Es gab nichts zu beanstanden.

2026-01-19 via Nuitee
L
Les and Lorna couple us
10
Quiet, great staff, room, breakfast and clean!
Pros:

Wow! This hotel far exceeded our expectations. From the moment we arrived late, the gal at the desk was warm and welcoming, natural and humorous as well as informative. Breakfast had many options and was great. Our room was your basic room and very clean and comfortable. Would definitely recommend and stay here again. Bravo for your choice of employees

Cons:

Nothing

2026-01-19 via Nuitee
E
Eric couple us
8
2026-01-15 via Nuitee
S
Sylus family_with_children us
9
2026-01-15 via Nuitee
A
Aaron family_with_children us
10
Pros:

The breakfast n pool great staff

2026-01-09 via Nuitee
P
Patrick extended_group us
8
Nice place to stay the night.
Pros:

It felt very new and well taken care of. Right across from extensive shopping mall with lots of options for dinner. Staff was friendly and helpful.

2026-01-05 via Nuitee
L
Larry couple us
10
2025-12-26 via Nuitee
C
Carl couple us
10
2025-12-19 via Nuitee
P
Penton family_with_children us
9
2025-12-15 via Nuitee
A
Ann family_with_children us
9
Pros:

ruime kamer
zeer vriendelijk personeel
heel proper en verzorgd
goed ontbijt

2025-12-08 via Nuitee
W
Weiner couple us
10
Outstanding 5-star experience at good value.
Pros:

Everything about this hotel was excellent. Breakfast was outstanding - fresh ground bean coffee machine, auto pancake maker, great scrambled eggs and fresh cinnamon rolls. Rooms are well laid out with sufficient drawers, hooks and cabinet storage areas. Very good desk and luggage spaces. Good lighting in room. Window blackout shades functionally worked well and easy to operate. Pillows labeled as soft or firm with different styles for personal preferences. Safe for valuables. A/C worked perfectly without blowing directly on you in bed and thermostat easy to operate. Manger was frequently present and circulated or checked with each guest to assure everything ok. TV large and new. Lobby and general areas spotless. Housekeeping came early to make up room, courteous and quick to respond to special request. Elevators operated quickly and efficiently. Didn't use pool but looked nice.

Cons:

There was nothing I didn't like about this place.

2025-11-18 via Nuitee
R
Ricarda couple de
8
2025-11-16 via Nuitee
R
Ralph couple us
10
Pros:

Great location

2025-11-03 via Nuitee
B
Bundi family_with_children us
10
2025-10-20 via Nuitee