Holiday Inn Express & Suites - Phoenix North - Happy Valley by IHG

Hotels
•
Holiday Inn Express
9.3 (410 reviews)
24655 North 23rd Avenue , Phoenix , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Good Location
Comfortable Rooms
Value for Money
Cons:
No significant complaints reported

Categories

Cleanliness
9.2
Most reviews highlight cleanliness as a strong point, with specific mentions of spotless areas.
Service
9.7
Multiple reviews praise the friendly and accommodating staff, indicating excellent service.
Location
9.2
Consistently noted as great location, within walking distance to restaurants and shopping.
Room Quality
9.2
Rooms mentioned as comfortable, well laid out, and featuring quality amenities.
Amenities
8.7
Amenities were mentioned favorably, though some guests did not use all facilities.
Value for Money
9.7
Many reviews describe the hotel as a good value for the price paid.
Food and Beverage
9.2
Breakfast received high praise for variety and quality.
Overall Experience
9.5
Guests consistently express satisfaction, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Convenient Location
Holiday Inn Express & Suites - Phoenix North - Happy Valley is the perfect choice for travelers looking to explore Phoenix and its attractions. Situated just a short distance from Copper Square and various historical sites, guests can easily immerse themselves in the city's rich culture.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness centre, free WiFi, and a shared lounge. The 24-hour front desk, business centre, and luggage storage ensure convenience for all guests. Each room is equipped with essentials like a flat-screen TV, air conditioning, and plush bedding for a relaxing experience.

Local Attractions
With popular destinations like Castles and Coasters and the Musical Instrument Museum nearby, there's no shortage of entertainment options. Guests can also partake in activities like fishing, making their stay at Holiday Inn Express & Suites - Phoenix North - Happy Valley truly memorable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 410 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 9.5
B
Bassstt • solo_traveller • us
10
Pros:

Its modernized rooms and cleanliness

Cons:

Not a bad thing to say

2026-06-23 • via Nuitee
H
Huang • couple • tw
9
Awesome
Pros:

Pretty nice and clean

Cons:

The air conditioner could be a little bit noisy

2026-06-15 • via Nuitee
H
hernandez • couple • us
7
I hope management addresses the housekeeping concerns, equipment maintenance
Pros:

The staff was wonderful from check-in to check-out. Everyone we interacted with was friendly, helpful, and professional. The breakfast selection was great and offered plenty of options.
The excellent customer service from the staff was definitely the highlight of our stay.

Cons:

Unfortunately, the pancake machine was not functioning properly during our entire stay and was producing damaged pancakes. We were told the belt needed to be replaced, but the replacement part was locked up and staff did not have access to it, so we were unable to enjoy pancakes on either morning.

The biggest concern was cleanliness. Upon arrival, it appeared the shower had not been properly cleaned after the previous guest. There was hair on the shower walls and floor, and the bathroom floor looked like it had not been mopped.

We also experienced excessive noise from a room across the hall where three dogs were barking loudly. Although the staff offered to move us, it became overwhelming enough that we chose to leave for the evening and return the next day to check out. I hope management addresses the housekeeping concerns, equipment maintenance, and noise issues.

2026-06-15 • via Nuitee
E
Ernest • family_with_children • us
10
Nice clean family friendly hotel with an excellent hot breakfast included.
Pros:

Good breakfast buffet with nice variety and hot choices. Room and hotel area were very clean and well maintained, easy to access from parking, and room was quiet. Staff was friendly and helpful. Free coffee / hot chocolate service in the lobby area was nice. Our kids enjoyed the outdoor pool. Room option with 2 queen beds + sofa bed was good for our family of 5 to be able to share one room.

2026-06-09 • via Nuitee
J
JADE GABRIEL • couple • mx
10
2026-06-06 • via Nuitee
L
Linda • couple • us
10
2026-06-01 • via Nuitee
N
Natalia • couple • co
10
Maravillosa
Pros:

Muy cómodas las habitaciones y ofrecen café gratuito para todos sus huéspedes

Cons:

El check out debería ser a la 1 para disfrutar más de sus instalaciones

2026-06-01 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-06-01 • via Nuitee
H
Hsin-Ming • couple • tw
9
2026-05-31 • via Nuitee
C
Connie • couple • us
8
Very pleasant
Pros:

Location was great. Facilities were neat and clean.
Breakfast had a good selection and was very good

Cons:

I have no complaints

2026-05-30 • via Nuitee
C
Catherine • family_with_children • us
10
2026-05-26 • via Nuitee
T
Teresa • solo_traveller • us
9
2026-05-26 • via Nuitee
A
Armando • solo_traveller • us
10
Pros:

The gym had just what I needed. The sleep, the quiet.

Cons:

No complaints.

2026-05-24 • via Nuitee
C
chul Ho • extended_group • us
9
2026-05-24 • via Nuitee
E
Edwin • family_with_children • us
9
Perfect stay to watch my Grandson play baseball
Pros:

Gym and breakfast

Cons:

Everything was good

2026-05-21 • via Nuitee
R
rae • solo_traveller • us
10
Pros:

Good

2026-05-21 • via Nuitee
Y
YUSUKE • family_with_children • us
10
2026-05-17 • via Nuitee
J
Jian • couple • ca
9
2026-05-10 • via Nuitee
J
Jonathon • solo_traveller • us
10
2026-04-27 • via Nuitee
A
Adriel • couple • us
1
2026-04-21 • via Nuitee