Best Western of Murphy

Hotels
•
Best Western
8.4 (290 reviews)
1522 Andrews Road , Murphy , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old and poorly maintained rooms

Categories

Cleanliness
7.6
Multiple reviews indicated issues with cleanliness and bugs.
Service
9.4
Despite complaints, some praised the staff's friendliness.
Location
9.3
Good location mentioned in several reviews.
Room Quality
8.1
Old rooms with maintenance issues noted by guests.
Amenities
8.1
Several amenities were lacking, such as ice machines and functioning TV.
Value for Money
8.6
Generally seen as adequate value for the price paid.
Food and Beverage
7.1
Guests were disappointed with the breakfast options.
Overall Experience
9
Overall mixed feelings but a few positive experiences as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:40

Property Description

Luxurious Accommodations
Best Western of Murphy offers air-conditioned rooms with free WiFi and private bathrooms, providing a comfortable and relaxing stay. Each room is equipped with a seating area and a flat-screen TV for entertainment.

Convenient Amenities
Guests can enjoy free private parking, a business center, and a 24-hour front desk for any assistance needed during their stay. The seasonal outdoor swimming pool adds a refreshing touch to your visit.

Ideal Location
Located in Murphy, with easy access to Chattanooga Metropolitan Airport, this 3-star hotel is the perfect choice for travelers seeking convenience and comfort during their trip.

Ready to experience a delightful stay at Best Western of Murphy? Book your room now and make unforgettable memories!

Important information:

Please note select rooms are pet-friendly and are subject to a surcharge, which must be paid upon arrival. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, May 26, 2026 until Thu, Oct 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 290 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.3
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 9
P
Priscilla • couple • us
10
Everything was fine.
Pros:

It was great.

2026-04-19 • via Nuitee
M
Mayo • family_with_children • us
8
Pros:

Location and pet friendly

Cons:

No ice in the ice machine

2026-03-29 • via Nuitee
C
Carmen • solo_traveller • us
8
2026-03-17 • via Nuitee
C
capitalistroader • Solo travel • Knoxville, Tennessee
10
Repeat customer.
Pros:

Clean, comfortable room; quiet and restful.

2026-02-24 • via Tripadvisor
S
Sheilena • couple • us
10
It was great
Pros:

Everything

Cons:

Nothing

2026-01-30 • via Nuitee
M
Matt • couple • us
5
2026-01-19 • via Nuitee
J
Jose • extended_group • us
9
Everything was great.
Pros:

Everything was nice and clean. Easy Access to facilities. Friendly and welcoming staff.

Cons:

There was nothing we didn't like.

2026-01-19 • via Nuitee
J
Jessica • couple • us
10
2026-01-19 • via Nuitee
S
Sunetta • family_with_children • us
5
Pros:

Toilet didn't work properly, The plummer came to.fix it but still,didn't work and he left a mess my hubby had to clean it up.

Cons:

Bad plumbing and television didn't work good

2025-12-29 • via Nuitee
J
JAMES • solo_traveller • us
9
Staff were really friendly and cheerful. Accommodations were more than adequate for my needs - simple room for me to use
Pros:

Clean, well lighted, adequate but not fancy

Cons:

Shows its age. Would prefer no carpet on floors

2025-10-26 • via Nuitee
R
Robert • family_with_children • us
9
2025-10-14 • via Nuitee
J
Jonathan
6
Pros:

I did not feel afraid of the parking area. Ease to/from rm

2025-10-11 • via Nuitee
R
Robert • family
10
Pros:

Staff is very friendly, accommodating, and ver hardworking. We appreciated all of their efforts.

2025-10-07 • via Nuitee
R
Robert • family
2
Pros:

It was filthy, full of bugs and a homeless person was living on the side of the parking lot. Absolutely terrible.

2025-09-12 • via Nuitee
N
Norberto • family_with_children • us
8
Hot box Murphy.😁
Pros:

Location, nice staff, clean room. STAFF was awesome!! Laughed on my way out because of my situation.

Cons:

Mar!##@n@ and cigarette smell coming out the bathroom vents, odd because rooms on that side are "non smoking" . I was to tired to fuss. So closed the door and sprayed some perfume. Morning came and it was worse. Notified front desk. Seems coming out the service room or something. I was there for one night. Thank goodness, If not probably would've had a positive pee test. Lol

2025-09-11 • via Nuitee
A
Arroyave • solo_traveller • us
8
Best sleep in North Carolina
Pros:

Cleanliness, location to town , location to national forest

Cons:

Nothing ,would stay every time

2025-09-04 • via Nuitee
K
Kathleen • solo_traveller • us
4
I was very disappointed this time. The desk clerk refused to get ice for me.
Pros:

The breakfast at this location is terrible.

Cons:

The ice machine is upstairs. I am handicapped and cannot climb stairs. I asked the desk clerk to get ice for me. When she discovered that the ice machine was not working, I asked her to get some from next-door. She refused. I was there in the spring. The ice machine was broken then and the desk clerk was very nice.. She went next-door and brought back two large cups of ice for me. The next time I have to stay in Murphy, I will be staying at the Hampton Inn.

2025-09-02 • via Nuitee
K
Kristina • partner
8
Pros:

We enjoyed our one night. If I may suggest one thing. The staff when we checked in were unprofessional and frankly I had some apprehensions of staying here. There was a young heavier guy eating at the desk and it just seemed a bit unprofessional.

2025-08-26 • via Nuitee
E
Elvie
10
Pros:

Easy check in, place was clean and tidy. Neighbors was also very much to themselves, seems like they were contractors with big trucks.

2025-08-25 • via Nuitee
S
Suzanne • family
6
Pros:

The staff was very nice and helpful. The rooms were clean, but the rooms were very old, for example the sink faucet was not attached to the vanity. The motel hosts a lot of permanent residents. There was a large Hispanic population that seemed to live at the motel full time because they had permanent tents and grills in the parking lot. We did not leave our room after dark for safety reasons. I would stay at the Hampton Inn next door if I had to stay in the Murphy, NC area again.

2025-08-18 • via Nuitee