Best Western of Murphy

Hotels
Best Western
8.4 (298 reviews)
1522 Andrews Road , Murphy , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old and poorly maintained rooms

Categories

Cleanliness
7.6
Multiple reviews indicated issues with cleanliness and bugs.
Service
9.4
Despite complaints, some praised the staff's friendliness.
Location
9.3
Good location mentioned in several reviews.
Room Quality
8.1
Old rooms with maintenance issues noted by guests.
Amenities
8.1
Several amenities were lacking, such as ice machines and functioning TV.
Value for Money
8.6
Generally seen as adequate value for the price paid.
Food and Beverage
7.1
Guests were disappointed with the breakfast options.
Overall Experience
9
Overall mixed feelings but a few positive experiences as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:40

Property Description

Luxurious Accommodations
Best Western of Murphy offers air-conditioned rooms with free WiFi and private bathrooms, providing a comfortable and relaxing stay. Each room is equipped with a seating area and a flat-screen TV for entertainment.

Convenient Amenities
Guests can enjoy free private parking, a business center, and a 24-hour front desk for any assistance needed during their stay. The seasonal outdoor swimming pool adds a refreshing touch to your visit.

Ideal Location
Located in Murphy, with easy access to Chattanooga Metropolitan Airport, this 3-star hotel is the perfect choice for travelers seeking convenience and comfort during their trip.

Ready to experience a delightful stay at Best Western of Murphy? Book your room now and make unforgettable memories!

Important information:

Please note select rooms are pet-friendly and are subject to a surcharge, which must be paid upon arrival. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, May 26, 2026 until Thu, Oct 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 298 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.3
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 9
P
Phillip solo_traveller us
7
2026-07-11 via Nuitee
L
Lynne solo_traveller us
8
2026-06-26 via Nuitee
M
McCLURE couple us
10
2026-06-20 via Nuitee
L
luther solo_traveller us
9
2026-06-09 via Nuitee
K
kimberlybD9114LT Family
8
Murphy
Pros:

We had a lot of obstacles, however ot all worked out and the staff at this BW was very accommodating and very very friendly. Breakfast area and rooms very clean, grounds well kept.

2026-06-08 via Tripadvisor
S
Spencer solo_traveller us
8
Good place to stay
Pros:

Location, ease of booking

Cons:

Room had a smell and carpet was sticky in some areas

2026-05-05 via Nuitee
F
Fred solo_traveller us
8
Pros:

Clean room and friendly staff

Cons:

Nothing

2026-05-05 via Nuitee
L
led707 Solo travel
10
Perfect Stopover on way to Dollywood
Pros:

Everything works!
Good stop off to Dollywood
Quiet
Excellent staff
Good breakfast
Inexpensive

2026-05-03 via Tripadvisor
P
Priscilla couple us
10
Everything was fine.
Pros:

It was great.

2026-04-19 via Nuitee
M
Mayo family_with_children us
8
Pros:

Location and pet friendly

Cons:

No ice in the ice machine

2026-03-29 via Nuitee
C
Carmen solo_traveller us
8
2026-03-17 via Nuitee
C
capitalistroader Solo travel Knoxville, Tennessee
10
Repeat customer.
Pros:

Clean, comfortable room; quiet and restful.

2026-02-24 via Tripadvisor
S
Sheilena couple us
10
It was great
Pros:

Everything

Cons:

Nothing

2026-01-30 via Nuitee
J
Jose extended_group us
9
Everything was great.
Pros:

Everything was nice and clean. Easy Access to facilities. Friendly and welcoming staff.

Cons:

There was nothing we didn't like.

2026-01-19 via Nuitee
J
Jessica couple us
10
2026-01-19 via Nuitee
M
Matt couple us
5
2026-01-19 via Nuitee
S
Sunetta family_with_children us
5
Pros:

Toilet didn't work properly, The plummer came to.fix it but still,didn't work and he left a mess my hubby had to clean it up.

Cons:

Bad plumbing and television didn't work good

2025-12-29 via Nuitee
J
JAMES solo_traveller us
9
Staff were really friendly and cheerful. Accommodations were more than adequate for my needs - simple room for me to use
Pros:

Clean, well lighted, adequate but not fancy

Cons:

Shows its age. Would prefer no carpet on floors

2025-10-26 via Nuitee
R
Robert family_with_children us
9
2025-10-14 via Nuitee
J
Jonathan
6
Pros:

I did not feel afraid of the parking area. Ease to/from rm

2025-10-11 via Nuitee