Hotel Real de Puebla

Hotels
8 (111 reviews)
Av. 5 Pte No. 2522 , Puebla , MX

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Smoke-free property
Snack bar/deli
See all facilities

Review Highlights

Pros:
Pet-friendly policy
Positive service experience
Cons:
High dog charges
Noise issues near nightclubs

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the property.
Service
8.3
Service was generally positive, although some complaints about wait times were noted.
Location
7.6
The hotel's proximity to nightclubs affected the location rating for some guests.
Room Quality
7.5
Rooms were noted to be noisy and impacted some guests' room quality experience.
Amenities
7.2
Mixed reviews on amenities, with some guests mentioning noise issues and nightclub proximity.
Value for Money
5
Concerns raised over high dog charges compared to human guest fees affected the value perception for guests.
Food and Beverage
8
Positive feedback on pet-friendly policy and breakfast quality.
Overall Experience
8.3
Despite some noise and billing concerns, guests overall had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 06:49

Property Description

Welcome to Hotel Real de Puebla, where comfort meets convenience in the heart of Puebla!

Recreational Oasis
Unwind in our stunning outdoor pool or soak up the sun on our beautiful terrace and garden. Enjoy leisure time and scenic views that create the perfect backdrop for relaxation.

Culinary Delights
Indulge in exquisite local cuisine at our on-site restaurant, Talavera, or grab a quick bite from our snack bar/deli. Start your day with a delicious breakfast served daily from 7:00 AM to noon for a small fee.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the hotel, and take advantage of our business center and 24-hour front desk services. Free valet parking is also available for added convenience.

Experience the charm and comforts of Hotel Real de Puebla – book your stay today!

Important information:

* The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
* Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 111 reviews
Cleanliness: 7.5
Service: 8.3
Location: 7.6
Room Quality: 7.5
Amenities: 7.2
Value for Money: 5
Food and Beverage: 8
Overall Experience: 8.3
J
Jose • family
10
Pros:

Super recomendable para viajeros con mascotas!!!

2025-05-11 • via Nuitee
E
Eduardo • family
10
Pros:

Excelente lugar para descansar en compañía de tu mascota.

2025-05-07 • via Nuitee
E
edamir
6
Pros:

Tiene una ubicación privilegiada, es un hotel que fue muy bonito, pero creo que han omitido m, invertirle un poco más para hacer un Hotel de gran confort

2025-05-01 • via Nuitee
I
IRENE LOPEZ • friends
10
Pros:

Zona segura,

2025-05-01 • via Nuitee
R
Renato Arellano • family
4
Pros:

La alberca está helada
Las habitaciones, las ventanas y cortinas están llenas de polvo, las sábanas sucias
Las recepcionistas no son nada amables

2025-05-01 • via Nuitee
M
Martha • friends
10
Pros:

Me encantó que teníamos toda la zona de bares y restaurantes súper cerca, además de la facilidad del estacionamiento:)

2025-04-30 • via Nuitee
M
manuel • partner
10
Pros:

Muy amable el personal, las instalaciones muy limpias.

2025-04-29 • via Nuitee
E
Erika • family_with_children
10
Pros:

Todo muy en excelente, sólo le falta un poco de ventilación a las habitaciones, de pronto se siente mucho calor y no se puede dormir tan a gusto.

2025-04-27 • via Nuitee
G
German • family
10
Pros:

todo me pareció muy bien

2025-04-21 • via Nuitee
E
ERIK • family
6
Pros:

Deben de implementar acciones de mejora en las instalaciones, limpieza de cristales, agua caliente 24/7, lavados funcionado perfectamente.

2025-04-20 • via Nuitee
M
Marisela • family_with_children
4
Pros:

Lo terrible fue encontrar chinches en las camas

2025-04-15 • via Nuitee
M
Marga
10
Pros:

Es alto antigua pero bien restaurada y adecuada a lo necesario. Muy buena ubicación y accesos.

2025-04-14 • via Nuitee
J
Joel Ever • friends
10
Pros:

Cómodo, las habitaciones limpias, se agradece el estacionamiento. El agua de la alberca estaba helada. Todo lo demás muy bien.

2025-04-07 • via Nuitee
M
miguel angel • partner
10
Pros:

Excelente precio e instalaciones bonitas

2025-03-26 • via Nuitee
E
Erika
10
Pros:

Austera pero se puede descansar muy buen

2025-03-04 • via Nuitee
X
Ximena
8
Pros:

El hotel no tiene de calidad sus blancos

2025-02-28 • via Nuitee
M
Manuel • family
6
Pros:

Una pena que la alberca no este climatizada

2025-02-21 • via Nuitee
M
Mayra
8
Pros:

Habitación amplia, limpia,muy poca agua caliente .
Personal amable
Cuenta con valet parking
Restaurante

2025-02-17 • via Nuitee
J
JOSE
10
Pros:

Hotel altamente recomendable. Sin duda una excelente relación precio calidad. No duden en reservar.

2025-02-16 • via Nuitee
L
Luis
8
Pros:

x

2025-02-12 • via Nuitee