Best Western Plus Cambridge Hotel

Hotels
•
Best Western Plus
8 (1130 reviews)
730 Old Hespeler Road , Cambridge , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Need for updates

Categories

Cleanliness
6.33
Several reviews mention issues such as dirty carpets, hair in the bed and shower, and general uncleanliness.
Service
8.8
Positive feedback on customer service and friendly staff across multiple reviews.
Location
9.34
Frequent praise for the hotel's location being convenient and accessible.
Room Quality
7.79
Mixed sentiment; some liked the space while others found it dated and uncomfortable.
Amenities
8.32
Positive comments about breakfast and pool, but some indicated a need for updates.
Value for Money
7.78
Some good value mentions, but marred by experiences of discomfort and cleanliness.
Food and Beverage
7.33
Mixed reviews about food quality, with some complimentary remarks but significant negatives.
Overall Experience
8.3
The average experience was influenced by both positive and negative aspects, leading to a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:09

Property Description

Indulge in Relaxation:
Unwind in our indoor heated pool and hot tub, perfect for a soothing retreat after a day of exploring the Tri-Cities area.

Modern Comforts:
Our spacious rooms are equipped with all the essentials for a comfortable stay, including a refrigerator, microwave, and free WiFi. Enjoy a variety of entertainment options with cable TV and in-room movies.

Convenient Amenities:
Start your day right with a complimentary hot breakfast and take advantage of our fitness center and business facilities. With attractions like the African Lion Safari just a short drive away, your stay at Best Western Plus Cambridge Hotel promises both relaxation and convenience.

Book now to experience the perfect blend of comfort and convenience at Best Western Plus Cambridge Hotel.

Important information:

Pets are not allowed at this property. Service dogs are permitted as long as they have up-to-date paperwork.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1130 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 8.3
H
Heather • family_with_children • ca
10
2026-03-13 • via Nuitee
H
Hardy • family_with_children • ca
6
Pros:

The staff were friendly and helpful.

Cons:

The rooms are a little dated and the bath tub, shower was very run down looking. There was rust, stained tiles as well as in the tub. Several cracked tiles as well. The rooms need a serious overhaul.

2026-03-10 • via Nuitee
B
Brocker • solo_traveller • ca
8
2026-03-09 • via Nuitee
H
Heather • family_with_children • ca
10
2026-03-08 • via Nuitee
B
butson • family_with_children • ca
10
Pros:

Pool. All the supplies we needed. Good coffee

Cons:

Nothing

2026-03-08 • via Nuitee
S
Scott • solo_traveller • ca
6
Always friendly staff and value… but need to maintain standards… rooms need to be cleaned properly
Pros:

Price and location

Cons:

Starting to age … no water pressure in the shower and cleanliness in question …IE dated carpets/ air conditioning and aging furniture

2026-03-02 • via Nuitee
G
Goran • family_with_children • ca
10
2026-02-25 • via Nuitee
M
Matea • family_with_children • ca
10
2026-02-23 • via Nuitee
S
shawnmayotte • Business
8
Frequent traveller
Pros:

Staff is friendly, helpful very attentive to your needs

2026-02-18 • via Tripadvisor
N
Nicho • family_with_children • ca
7
It was as expected . Overall a good hotel
Pros:

Staff was friendly

Cons:

Overall cleanliness, bathrooms and rooms are dated , renovations needed , mini fridge didn't work and I couldn't turn off the heat in the bedroom side . Had to have windows open in winter . But overall still a decent hotel

2026-02-14 • via Nuitee
B
Bee • couple • ca
8
2026-02-10 • via Nuitee
J
Julie • solo_traveller • ca
10
Wonderful staff
Pros:

Very clean, kind people, free hot chocolate

Cons:

The elevator takes a while - it was concerning the first time. Otherwise was splendid

2026-01-31 • via Nuitee
K
Kazimierz • extended_group • ca
9
Pros:

food was good

Cons:

place was cold

2026-01-29 • via Nuitee
J
Jessica • family_with_children • ca
10
Pros:

I was able to have a later check out

Cons:

Pool area should be open til 12

2026-01-26 • via Nuitee
N
Nitin • family_with_children • ca
3
Pros:

Pool and hot tub.

Cons:

Slow drainage in Washrooms.
Hot water not available for a while.
Breakfast options.

2026-01-21 • via Nuitee
L
Luis • couple • ca
7
Reasonable stay.
2026-01-20 • via Nuitee
D
Donna • couple • ca
7
Great stay
Pros:

Room was great
Bathroom light switch didn’t work
Breakfast was good

Cons:

The bed was very comfortable - good sleep

2026-01-20 • via Nuitee
C
Chris • couple • ca
8
Fun, and rela
Pros:

Friendly staff, coffee bar, room size

Cons:

Nothing

2026-01-20 • via Nuitee
T
Tony • family_with_children • ca
9
2026-01-19 • via Nuitee
S
sara • extended_group • ca
2
Pros:

Breakfast was good

Cons:

The washroom was filthy
The musky smell in the room was overwhelming, when the ac went on it made the mold smell even worse.
The humidity in the room was overwhelming, I felt like I was camping. It was damp and the smell made me sick.

2026-01-19 • via Nuitee