Best Western Hotel St. Jerome

Hotels
Best Western
8.4 (807 reviews)
420 Mgr Dubois , Saint-Jérôme , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Professional staff
Good breakfast
Comfortable rooms
Cons:
Noisy accommodations
Limited breakfast choices
Parking issues

Categories

Cleanliness
8.19
Most reviews indicate that the hotel is clean, but some mention issues such as the carpets needing refreshing.
Service
8.56
The staff is described as professional, kind, and helpful, with some comments on communication being an area for improvement.
Location
8.5
The location is generally well-rated, convenient and close to amenities.
Room Quality
8.25
Chamber quality is decent, although there are mentions about noisy beds and pillows.
Amenities
8.08
Some amenities like breakfast are praised, but issues like no elevator have been highlighted.
Value for Money
8.14
While some guests find it reasonable, feedback on prices suggests that it could be slightly high.
Food and Beverage
8.99
Several guests praised the breakfast variety and quality.
Overall Experience
8.46
Generally positive feedback with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:43

Property Description

Convenient Location
Located just 1 minute from Highway 15, the St. Jerome Hotel Best Western provides easy access for travelers looking to explore the area.

Comfortable Accommodations
Guest rooms at the hotel are well-equipped with amenities such as free WiFi, cable TV, and coffee-making facilities, ensuring a comfortable stay for all guests.

Relaxing Amenities
Take a dip in the seasonal outdoor heated pool or enjoy a meal at the on-site restaurant, Gare 422. For those looking to stay active, the hotel also offers a fitness centre.

Ready to experience a relaxing stay with convenient amenities? Book your stay at the St. Jerome Hotel Best Western now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jun 22, 2026 until Wed, Sep 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YMX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 807 reviews
Cleanliness: 8.19
Service: 8.56
Location: 8.5
Room Quality: 8.25
Amenities: 8.08
Value for Money: 8.14
Food and Beverage: 8.99
Overall Experience: 8.46
C
Christel couple fr
10
2026-03-10 via Nuitee
Y
Yves couple ca
9
Super
Pros:

Très bon et un très bon service

2026-03-09 via Nuitee
O
olivier solo_traveller ca
10
2026-03-07 via Nuitee
L
Lise family_with_children ca
9
2026-03-04 via Nuitee
F
Frédéric Lacasse family_with_children ca
10
Pros:

Chambre confortable et personnel accueillant. Le restaurant fut une agréable surprise.

2026-03-03 via Nuitee
D
Dumas family_with_children ca
10
2026-03-02 via Nuitee
F
Fernand couple ca
9
Bien et confortable
Pros:

L’ accueil du personnel très agréable de ne pas avoir le four micro-ondes dans la pièce

2026-02-27 via Nuitee
M
Martin couple ca
8
Pros:

Personnel très sympathique.
Lit et oreillers acceptable.

Cons:

Stationnement minuscule.
Chambre partiellement rénovée. Le neuf détonne avec le vieux.
Plomberie très bruyante.

2026-02-24 via Nuitee
C
Caroline couple ca
10
2026-02-23 via Nuitee
C
Claude couple ca
9
Cons:

Matelas un peu mou

2026-02-23 via Nuitee
R
Richard solo_traveller ca
10
2026-02-09 via Nuitee
D
Danielle couple ca
10
2026-01-31 via Nuitee
P
Pop couple ca
6
Passable
Pros:

L'endroit est propre, mais pour le prix jlai été déçu car rien d'exceptionnel pour une nuit à +250$, si ce n'est que le déjeuner qui était très bien.

Cons:

Le bruit fu chauffage était insupportable

2026-01-28 via Nuitee
B
Benjamin-Divin couple ca
10
Agréable.
Pros:

Très beau hôtel.L’accueil, la propreté, l’accueil notamment où j’ai pris mon petit déjeuner, très accueillant et chaleureux.

Cons:

Seulement l’emplacement. Peu de transport à proximité.
Et la télé il yavais seulement des chaînes de télé.
Pas moyen d’aller sur YouTube ou applis comme Netflix c’est dommage.

2026-01-26 via Nuitee
D
Dominic family_with_children ca
10
2026-01-23 via Nuitee
M
Manon family_with_children ca
8
Pros:

Super bon et très bel endroit

2026-01-21 via Nuitee
M
Myriam extended_group ca
10
2026-01-20 via Nuitee
G
gilles couple ca
10
2026-01-20 via Nuitee
Éric family_with_children ca
10
Très bien à part la formule déjeuner changé.
Pros:

Le déjeuner inclus mais lorsque nous ne prenons pas un déjeuner conventionnel de type 2 oeufs viande il y a un supplément qui varie entre 2$ et plus par assiette.
Je viens à c'est hôtel 1-2 fois par année et première fois que je m'aperçois de ça. A moins que cela à changer récemment. Au prix que ça coûte, il devrait laisser faire le supplément pour avoir une crêpe ou du pain doré.

2026-01-19 via Nuitee
V
Vicky family_with_children ca
9
Pros:

L'ambiance

Cons:

Entendre les voisins de chambre faire beaucoup de bruit en soirée.

2026-01-19 via Nuitee