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Facilities
Property facilities
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Free breakfast
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Meeting rooms
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Full-service spa
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Free WiFi
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24-hour front desk
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Luggage storage
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Sauna
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Concierge service
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Elevator
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Conference space
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Hiking/biking trails nearby
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Free breakfast
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Safe-deposit box at front desk
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Full-service spa
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Meeting rooms
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Smoke-free property
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Tours/ticket assistance
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Wheelchair accessible parking
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Snack bar/deli
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Self parking (surcharge)
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Free buffet breakfast
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Reception hall
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Wheelchair-accessible van parking
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Food and water bowls
Review Highlights
Categories
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Property Description
Relax at the Spa:
Indulge in a massage at the on-site spa to unwind and rejuvenate during your stay.
Delightful Culinary Options:
Savor delectable snacks from the snack bar/deli or enjoy a refreshing drink at the bar/lounge. Don't miss the complimentary buffet breakfast available on weekdays and weekends.
Convenient Amenities for Guests:
Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk. Host successful events with access to conference space and meeting rooms. Plus, enjoy a comfortable stay in rooms with free minibar items and flat-screen TVs.
Unwind in luxury at GAIA Hotel Basel - the sustainable 4-star hotel and make the most of your Basel visit.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in is available.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Pets
Pets allowed
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Pets
Service animals are allowed
Location
Guest Reviews
Room was well prepared, staff were excellent, and the breakfast was terrific! Was a little reluctant to stay at a hotel so near to the central station, but it was quiet and very convenient. Will stay here again when my travels take me to Basel.
Breakfast selection was excellent. The staff was friendly, helpful and very accommodating.
Room was roomy, clean and staff very accommodating.
The service provided by the staff of the Gaia Hotel was exceptional. The outstanding breakfast provided each morning was appreciated.
Excellent location near to station, bus stops and well-stocked supermarket.
Spotlessly clean.Stylish art deco rooms.
Comfortable bed.
Breakfast amazing - catering for all dietary requirements (I'm coeliac and the bread rolls were the best I've had!)
Staff wonderful...free mini bar and chocolates... Can't find anything to complain about!
accross the street from the train station... taxi parking in front of the hotel...property itself is safe and clean.
The breakfast was amazing. Everyone was very helpful.
Great staff and rooms.
Loved our stay here. Checkin was easy and quick. Staff were all nice and very helpful nothing was an issue. Especially Soraya and Caio, but everyone we dealt with were great. Soraya checked us in and gave us lots of information. Loved the Basel pass to get free trams and 1/2 price to many attractions. Room 340 was nice had a bath tub, the glass tiles on the bathroom ceiling was strange but just go with it. Room was big enough bed was comfortable , pillows too soft but they had a pillow menu so we quickly change. minibar came with the room but the drinks are all organic and tasted terrible lol. Not my kind of minibar. Breakfast room is beautiful and breakfast is organic as well however would have like already sliced bread as i dont cut bread very well lol. Still had plenty of choices for everyone. We stayed 2 nights and left our bags while we went down to lucerne for a night and then came back and checked back in for another night and holding all our bags no issue even put them up in our room for when we return. Nothing was a issue. Well done to everyone at Gaia Hotel. Only negative would be the trams can be a bit noisy.
Every single staff member I have encounter has been exceptional in their customer service, making me feeling very welcome!
Cleanliness and comfort
Friendly service, lovely breakfast buffet and old school decor. Super close to the train station and bus stop to the airport for free, and the food hall. Would be nice if they have a gym!
Close to the train terminal.
The
Our one-night stay was perfect. The entire staff was lovely. Our room was perfectly clean and bright. We were offered one-time half price tickets to local venues which we took advantage of. Breakfast was superb in a most beautiful dining room.
Wonderful hotel, conveniently located across from train station, lovely owner. She saw our interest in her art collection and showed us around and gave us back stories. Rooms could use a bit of upgrade but that is not a deterrent for staying there.
Thank you for a wonderful stay - fantastic attentive service from everyone and cleanliness. My room was very comfortable and the breakfast was fresh and tasty!
Excellent staff and overall very high standards of service. Very friendly staff in general. Central location and very clean room.
close to train station
Extremely helpful staff.
Perfect location for train station and local transportation.
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