AmericInn by Wyndham Janesville

Hotels
•
AmericInn
7 (329 reviews)
3900 Milton Avenue , Janesville , US
+1 608-371-9981

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious, nice pool area
Helpful/outstanding staff (several mentions, e.g., 'Keisha')
Convenient/great location
Decent/good breakfast and praised bar food
On-site activities/amenities
Cons:
Serious cleanliness problems (dirty rooms, confetti, soiled sheets, bed bugs, mildew, cigarette odor)
Room quality issues (mold, damp, water damage, dark halls)
Inconsistent or rude service from some staff, check-in delays and refusal of refunds
Pool/hot tub hygiene issues and safety/security concerns (non-locking doors, questionable guests)

Categories

Cleanliness
3
Multiple reports of dirty rooms (confetti, dirty sheets), bed bugs, heavy mildew and cigarette odors — overall strongly negative cleanliness issues.
Service
8
Mixed but often positive: several reviewers praise exceptional staff (notably 'Keisha') and helpful front-desk assistance; however there are reports of rudeness, broken promises about room availability, long waits and refusal of refunds.
Location
10
Frequently described as convenient/great location and close to activities — consistently positive in multiple reviews.
Room Quality
4
Rooms noted as damp, dark, with mold/mildew, water damage, and at least one bed-bug report — overall poor room condition in several reviews.
Amenities
9
Pool area described as large/nice and reviewers mention lots to do on site; some issues reported (pool/hot tub hygiene, odors) but overall amenities are a strong point.
Value for Money
7
Mixed signals: some say the price was good, others call the pricing misleading given condition; overall moderate value.
Food and Beverage
9
Breakfast repeatedly called decent/great and bar food specifically praised — generally positive food & beverage sentiment.
Overall Experience
6
Overall mixed-to-negative: notable positives in staff, location and amenities but significant negative experiences (cleanliness, room condition, check-in problems) lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Event Space and Location
AmericInn Janesville, conveniently situated off Interstate 90 and Highway 26, offers a spacious event space perfect for gatherings.

Amenities Galore
Guests can unwind in the heated indoor pool, stay active at the fitness centre, and enjoy free WiFi and breakfast during their stay.

Comfortable Rooms and Entertainment
Each room features modern amenities like a flat-screen TV and coffee/tea maker. For added convenience, some rooms come with a microwave, refrigerator, and minibar. Guests can also have fun at the on-site games room.

Ready to experience comfort and convenience at AmericInn Janesville? Book now for a memorable stay!

Important information:

Please note that early check-in and late check-out will incur an additional charge and is subject to availability. Please contact the property for details.

Please note the bar and lounge are closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 329 reviews
Cleanliness: 3
Service: 8
Location: 10
Room Quality: 4
Amenities: 9
Value for Money: 7
Food and Beverage: 9
Overall Experience: 6
S
Sasha • extended_group • us
9
2026-10-31 • via Nuitee
S
Sydney • family_with_children • us
4
Not coming back.
Pros:

The pool area is nice and big

Cons:

It was needing a lot of updates and very dirty. There was still confetti all over our room and sheets were dirty.

2026-10-21 • via Nuitee
R
Ron • couple • us
8
Pros:

And always good great to have no complaints

2026-10-15 • via Nuitee
D
Denise • family_with_children • us
7
2026-10-09 • via Nuitee
J
Jamie • family_with_children • us
4
2026-10-07 • via Nuitee
A
Ann • couple • us
8
2026-09-14 • via Nuitee
K
Kelly • family_with_children • us
7
2026-09-14 • via Nuitee
B
beth • solo_traveller • us
10
Pros:

The staff are outstanding. Rooms are clean and comfortable.

2026-08-27 • via Nuitee
L
Linda • couple • us
9
2026-08-17 • via Nuitee
V
Vicker • family_with_children • us
8
Great!
Pros:

Location is great! Breakfast was good, staff are friendly.

2026-08-12 • via Nuitee
N
Noelle • family_with_children • us
6
Lied to
Pros:

I only gave it a decent review because the other receptionist saved our day and life by getting us in a room asap. I think her name was Keisha. She deserves a raise and should be the manager. Even my dad who visited the party said how nice she was. Hire more people like her please!

Cons:

I have the rating I did because we called in advance 2 different times and were promised by the person at the front desk we were talking to that he had so many pool side rooms available and they would be ready early and confirmed he kept one for us. We come the next day and they tell us they had no idea about any of it and we could not get a pool side room or early. He was very rude about it too, his name started with an S I think. Did nothing to help or fix it. Didn’t even apologize even though we are pretty sure we had been the one we’ve been talking to one the phone. This was very unacceptable and the reason we will not be coming back if we can’t trust the people working for it. We’ve gone 2 years in a row because my son loves it but never again will I chance having to deal with that on an already stressful day.

2026-08-08 • via Nuitee
D
donnacP7719WG • NONE • Aurora, Illinois
10
Great hotel
Pros:

Great hotel. Clean and comfortable. Lots of things to do in the hotel and close to the hotel. I will go again. BTW I don't drink but the bar food was very good.

2026-07-29 • via Tripadvisor
W
Wayne • couple • us
1
I hade to checkout fast due to bed bugs.....NASTY
Pros:

Nice pool

Cons:

The BED BUGS!!!!!!!!!YUCK

2026-07-21 • via Nuitee
B
beth • solo_traveller • us
10
2026-07-19 • via Nuitee
S
Scott • couple • us
7
Overall it was good aside from the mold odor.
Pros:

Breakfast was decent, location of the hotel was convenient.

Cons:

We stayed in a lower level room and it seemed like there had been some water problems.
The room we stayed in smelled of mold/mildew.

2026-07-15 • via Nuitee
M
Mike • family_with_children • us
8
2026-07-13 • via Nuitee
J
Jones • couple • us
6
2026-07-08 • via Nuitee
P
Paige • couple • us
8
2026-07-06 • via Nuitee
E
Ed • solo_traveller • us
1
Pros:

I told the front that my room needs clean 5 time thay just hand me towel 😒 never clean it 😒

2026-07-06 • via Nuitee
V
Victor M • family_with_children • us
1
2026-07-05 • via Nuitee