BEST WESTERN PLUS Inn at Valley View

Hotels
Best Western Plus
8.4 (635 reviews)
5050 Valley View Boulevard North West , Roanoke , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Musty smell in hallway
Issues with room outlets
Charges for pets

Categories

Cleanliness
8.03
While many reviews praise cleanliness, concerns about musty smells and humid rooms were raised.
Service
8.8
Staff was described as friendly and helpful, although there were issues with breakfast service.
Location
8.84
Convenient location close to restaurants, received positive mentions.
Room Quality
7.99
Rooms were comfortable but some mentioned issues with outdated bathrooms and small spaces.
Amenities
8.52
Amenities such as breakfast and coffee received praise, though some items were missing.
Value for Money
8.18
Generally considered good value, but some felt extra charges for pets were excessive.
Food and Beverage
8.43
Breakfast was good overall, though one review mentioned slight disappointment.
Overall Experience
8.4
Most reviews reflect a positive experience, outweighing the few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:44

Property Description

Convenient Airport Transfer Service
Experience the ease of a free transfer service to Roanoke/Blacksburg Regional Airport just 1 mile away.

Comfortable Rooms with Modern Amenities
Relax in style with a leather recliner, contemporary decor, and flat-screen cable TV in every room. Enjoy the convenience of a refrigerator, microwave, and coffee-making facilities.

Business-Friendly Services
Stay productive with access to the on-site business center offering fax and photocopying services. Benefit from a 24-hour reception for all your needs.

Ready to enjoy a comfortable stay with convenient amenities? Book your stay at BEST WESTERN PLUS Inn at Valley View now!

Important information:

Please note that only dogs are accepted at this property. Other pets are not welcome.

The airport shuttle is available from 4 am until 11 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 635 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.84
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.18
Food and Beverage: 8.43
Overall Experience: 8.4
S
SABRINA solo_traveller ca
9
Belle étape
Pros:

Le lit très confortable et la grande chambre. Petit déjeuner normal et bon. Le personnel est au top. Bon emplacement proche de l'autoroute et des restaurants.

Cons:

Dommage que la piscine ne fonctionnait pas.

2026-06-27 via Nuitee
S
Stephen couple us
2
2026-06-27 via Nuitee
C
Cameron solo_traveller nz
8
2026-06-25 via Nuitee
D
David solo_traveller us
8
2026-06-25 via Nuitee
R
Ronald couple us
9
We will stay there again soon on our trip back north
Pros:

Price. Location. Cleanliness
Comfortable. Breakfast was excellent!!

Cons:

The toilet seat was loose

2026-06-18 via Nuitee
A
Amaranath solo_traveller gb
8
2026-06-17 via Nuitee
R
Roseboro solo_traveller us
9
Cons:

Need a better breakfast, bring back the biscuit and gravy, bacon,and a choice between pork products, our turkey some people have health elements and can't have pork i know that pork is more cost sufficient but I'm one of your loyal customers and stay there frequently and remember when you had better breakfast selections and that was one reason I liked my stay at your hotel was the nice breakfast so please consider bringing it back. one of your loyal customers for years The Roseboro's

2026-06-17 via Nuitee
Y
Yu Ting solo_traveller tw
8
2026-06-16 via Nuitee
C
Catherine extended_group us
10
Pros:

I love to stay here because of location and its always nice and clean plus the beds are so comfortable and I get a good night's rest.

2026-06-15 via Nuitee
K
Kurt solo_traveller us
7
2026-06-13 via Nuitee
S
seetharam solo_traveller us
8
2026-06-13 via Nuitee
A
Allard couple us
9
2026-06-10 via Nuitee
H
Harry family_with_children us
5
2026-06-08 via Nuitee
H
Heidy family_with_children us
9
2026-06-08 via Nuitee
C
Conner couple us
10
2026-06-06 via Nuitee
A
Amanda solo_traveller us
9
2026-06-04 via Nuitee
D
DaveG1967 solo_traveller gb
8
Pros:

Great staff, hotel perfectly positioned for my trip

Cons:

Toilet blocked each day, quite a bad smell

2026-06-04 via Nuitee
K
Kimmi solo_traveller us
10
Pros:

It was a very comfortable hotel, and the breakfast was very good! The staff was very friendly, and provided extra towels and other items when I informed her I had two kids with me.

Cons:

I had nothing I didn't like about this hotel.

2026-06-03 via Nuitee
J
Jennifer solo_traveller us
7
Pros:

Location to Mall and restaurants were great, Pool was open til 11 which was nice, and breakfast was 1 of best had at a hotel in awhile 😋

Cons:

1st room had a leaking toilet so we had to switch rooms, wouldn't be bad but ended up being charged for both rooms, waiting for refund in next couple of days

2026-05-31 via Nuitee
T
Timothy solo_traveller us
10
2026-05-30 via Nuitee