BEST WESTERN PLUS Inn at Valley View

Hotels
Best Western Plus
8.4 (546 reviews)
5050 Valley View Boulevard North West , Roanoke , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Musty smell in hallway
Issues with room outlets
Charges for pets

Categories

Cleanliness
8.03
While many reviews praise cleanliness, concerns about musty smells and humid rooms were raised.
Service
8.8
Staff was described as friendly and helpful, although there were issues with breakfast service.
Location
8.84
Convenient location close to restaurants, received positive mentions.
Room Quality
7.99
Rooms were comfortable but some mentioned issues with outdated bathrooms and small spaces.
Amenities
8.52
Amenities such as breakfast and coffee received praise, though some items were missing.
Value for Money
8.18
Generally considered good value, but some felt extra charges for pets were excessive.
Food and Beverage
8.43
Breakfast was good overall, though one review mentioned slight disappointment.
Overall Experience
8.4
Most reviews reflect a positive experience, outweighing the few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:44

Property Description

Convenient Airport Transfer Service
Experience the ease of a free transfer service to Roanoke/Blacksburg Regional Airport just 1 mile away.

Comfortable Rooms with Modern Amenities
Relax in style with a leather recliner, contemporary decor, and flat-screen cable TV in every room. Enjoy the convenience of a refrigerator, microwave, and coffee-making facilities.

Business-Friendly Services
Stay productive with access to the on-site business center offering fax and photocopying services. Benefit from a 24-hour reception for all your needs.

Ready to enjoy a comfortable stay with convenient amenities? Book your stay at BEST WESTERN PLUS Inn at Valley View now!

Important information:

Please note that only dogs are accepted at this property. Other pets are not welcome.

The airport shuttle is available from 4 am until 11 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 546 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.84
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.18
Food and Beverage: 8.43
Overall Experience: 8.4
J
Juju solo_traveller us
1
2026-02-11 via Nuitee
T
Timalyn couple us
8
2026-02-10 via Nuitee
D
Donald (D W ) solo_traveller us
10
2026-01-30 via Nuitee
A
Alexis family_with_children us
8
Pros:

Pool

Cons:

Nothing

2026-01-27 via Nuitee
J
Jake couple us
7
2026-01-26 via Nuitee
J
Josue solo_traveller us
10
2026-01-26 via Nuitee
W
william couple us
7
2026-01-23 via Nuitee
R
Rosemary solo_traveller us
8
very comfortable
Pros:

Good breakfast, very convenient location.

Cons:

Onscreen TV guide would be helpful, otherwise no complaints.

2026-01-20 via Nuitee
R
Richard couple us
10
Had a wonderful short stay. Great breakfast 🧇
Pros:

The facility was well kept clean and friendly staff.

Cons:

N/a

2026-01-19 via Nuitee
C
Charles solo_traveller us
8
2026-01-19 via Nuitee
S
Solomon extended_group us
10
2026-01-19 via Nuitee
J
Jeffrey couple us
8
Overall we enjoyed our stay quiet and restful.
Pros:

Breakfast was ok would be better if you left out the salt on the potatoes. Need gluten-free options. Loved the capaccino machine and the coffee. Thank you!

Cons:

There was what looked like blood smeared on the bedroom wall that we washed off. And the room smelled like dirty socks maybe because the carpet was wet next to the bed when we arrived. Long dust bunnies hanging from the ceiling.

2026-01-19 via Nuitee
K
Kenna couple us
10
2026-01-19 via Nuitee
P
Patricia couple us
6
2026-01-19 via Nuitee
J
John family_with_children us
10
2026-01-19 via Nuitee
J
judy couple us
8
room was clean, pillows were very small for a king size bed, very noisy with outside noise all night
2026-01-19 via Nuitee
J
Jerri couple us
5
Cons:

The pool wasn’t open

2026-01-19 via Nuitee
L
Lyric couple us
10
2026-01-19 via Nuitee
G
Glenn couple us
9
Pros:

Very affordable, clean and friendly😃

Cons:

The entrance side of the building needs a Best Western sign.

2026-01-19 via Nuitee
J
Jody family_with_children us
10
Pros:

Clean

2026-01-19 via Nuitee