BEST WESTERN PLUS Inn at Valley View

Hotels
•
Best Western Plus
8.4 (581 reviews)
5050 Valley View Boulevard North West , Roanoke , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Musty smell in hallway
Issues with room outlets
Charges for pets

Categories

Cleanliness
8.03
While many reviews praise cleanliness, concerns about musty smells and humid rooms were raised.
Service
8.8
Staff was described as friendly and helpful, although there were issues with breakfast service.
Location
8.84
Convenient location close to restaurants, received positive mentions.
Room Quality
7.99
Rooms were comfortable but some mentioned issues with outdated bathrooms and small spaces.
Amenities
8.52
Amenities such as breakfast and coffee received praise, though some items were missing.
Value for Money
8.18
Generally considered good value, but some felt extra charges for pets were excessive.
Food and Beverage
8.43
Breakfast was good overall, though one review mentioned slight disappointment.
Overall Experience
8.4
Most reviews reflect a positive experience, outweighing the few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:44

Property Description

Convenient Airport Transfer Service
Experience the ease of a free transfer service to Roanoke/Blacksburg Regional Airport just 1 mile away.

Comfortable Rooms with Modern Amenities
Relax in style with a leather recliner, contemporary decor, and flat-screen cable TV in every room. Enjoy the convenience of a refrigerator, microwave, and coffee-making facilities.

Business-Friendly Services
Stay productive with access to the on-site business center offering fax and photocopying services. Benefit from a 24-hour reception for all your needs.

Ready to enjoy a comfortable stay with convenient amenities? Book your stay at BEST WESTERN PLUS Inn at Valley View now!

Important information:

Please note that only dogs are accepted at this property. Other pets are not welcome.

The airport shuttle is available from 4 am until 11 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 581 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.84
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.18
Food and Beverage: 8.43
Overall Experience: 8.4
R
Rachonda • couple • us
9
It was pleasant and I would stay there again.
Pros:

It was very clean.. love that you could get coffee, tea, and cappuccino throughout the day.

Cons:

There weren’t any benches outside to sit and enjoy the scenery and you couldn’t watch tv in the lobby.

2026-04-23 • via Nuitee
T
TJ • family_with_children • us
5
Cons:

Noise from neighbors had to turn tv up to block them out

2026-04-23 • via Nuitee
C
Carey • solo_traveller • us
10
2026-04-20 • via Nuitee
H
Harry • couple • us
10
Pros:

Nice breakfast

2026-04-19 • via Nuitee
C
celine • solo_traveller • ca
10
2026-04-19 • via Nuitee
S
Sven • solo_traveller • de
9
All good, value for money.
Pros:

Value for money, all good no complaints, reckommandable.
Free possibility to charge E-cars!

Cons:

N.a.

2026-04-17 • via Nuitee
J
James • solo_traveller • us
10
Pros:

This Best Western was the best value of our entire trip!!!

Cons:

Nothing

2026-04-17 • via Nuitee
D
Dominic • solo_traveller • us
10
Stay here when in Roanoke!
Pros:

The staff, property, location were all great. Very clean and housekeeping staff were polite and courteous.

2026-04-17 • via Nuitee
P
Patricia • family_with_children • us
7
Pros:

Breakfast was good pool was warm

Cons:

There was roaches in the bathroom

2026-04-12 • via Nuitee
D
Drew • family_with_children • us
8
Kudos to the front desk staff
Pros:

The hotel staff were very nice, caring & observant. When I got sick in their lobby, they moved very fast and got me the medical attention I needed. The older female receptionist checked on me when I returned to make sure I was OK & if I needed anything. They all went beyond their duties to make sure our whole family was OK while I was in the hospital. We were out of state so we appreciated the kindness.

Cons:

The pool was not available for the kids the first day

2026-04-11 • via Nuitee
R
Rebecca • solo_traveller • us
9
Pros:

Staff was really helpful and friendly. The room was very clean and comfortable. The bed was very comfortable.

Cons:

Very minor thing was no hair dryer in the room

2026-04-11 • via Nuitee
M
Mary • couple • us
10
2026-04-10 • via Nuitee
R
Roxan • couple • us
8
2026-04-10 • via Nuitee
K
Kristi • couple • us
10
2026-04-09 • via Nuitee
A
Angela • family_with_children • us
8
Cons:

The pool was closed and staff seemed rude when asked about it. All honesty I stay there for the pool I visit the area a few times a a year. The breakfast was horrible

2026-04-09 • via Nuitee
D
Danna I • couple • us
6
2026-04-05 • via Nuitee
L
Lawrence • family_with_children • us
9
2026-04-04 • via Nuitee
M
Marquita • couple • us
8
Great experience
Pros:

Comfortable and close to downtown and the mall

Cons:

Nothing

2026-04-01 • via Nuitee
D
David • couple • us
10
Fantastic
Pros:

Free breakfast and comfy bed!

2026-03-30 • via Nuitee
S
Scott • couple • us
9
Great place sleep and eat get back on road
Pros:

Food gooo

Cons:

Nothing right now

2026-03-30 • via Nuitee