BEST WESTERN PLUS Inn at Valley View

Hotels
•
Best Western Plus
8.4 (553 reviews)
5050 Valley View Boulevard North West , Roanoke , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Musty smell in hallway
Issues with room outlets
Charges for pets

Categories

Cleanliness
8.03
While many reviews praise cleanliness, concerns about musty smells and humid rooms were raised.
Service
8.8
Staff was described as friendly and helpful, although there were issues with breakfast service.
Location
8.84
Convenient location close to restaurants, received positive mentions.
Room Quality
7.99
Rooms were comfortable but some mentioned issues with outdated bathrooms and small spaces.
Amenities
8.52
Amenities such as breakfast and coffee received praise, though some items were missing.
Value for Money
8.18
Generally considered good value, but some felt extra charges for pets were excessive.
Food and Beverage
8.43
Breakfast was good overall, though one review mentioned slight disappointment.
Overall Experience
8.4
Most reviews reflect a positive experience, outweighing the few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:44

Property Description

Convenient Airport Transfer Service
Experience the ease of a free transfer service to Roanoke/Blacksburg Regional Airport just 1 mile away.

Comfortable Rooms with Modern Amenities
Relax in style with a leather recliner, contemporary decor, and flat-screen cable TV in every room. Enjoy the convenience of a refrigerator, microwave, and coffee-making facilities.

Business-Friendly Services
Stay productive with access to the on-site business center offering fax and photocopying services. Benefit from a 24-hour reception for all your needs.

Ready to enjoy a comfortable stay with convenient amenities? Book your stay at BEST WESTERN PLUS Inn at Valley View now!

Important information:

Please note that only dogs are accepted at this property. Other pets are not welcome.

The airport shuttle is available from 4 am until 11 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 553 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.84
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.18
Food and Beverage: 8.43
Overall Experience: 8.4
A
Amber • family_with_children • us
1
This place is nasty
Pros:

I chose it for the location. It was easy to get to from the interstate and close to restaurants. The location is the only thing I can positively review.

Cons:

The room was nasty. Mold, broken furniture, broken appliances, uncleaned bathroom, the carbon monoxide detector was even in a drawer with no batteries. It was the worst room I have ever actually stayed in. The bathroom fan didn't work, so any shower swamped the room. This had been going on long enough to mold the bathroom ceiling all the way around. There was someone else's hair in the shower, the shower curtain wasn't installed correctly so you have to hold the curtain closed, and the humidity wrecked the furniture too. I put a book on a shelf and the varnish melted into the cover and shredded it. There was a foot stool that was missing a whole hinge, so sitting on it led to being dumped on the floor with a disassembled chair. There was so much wrong with that room, I feel gross even remembering it, and I know I'm forgetting things.

2026-03-07 • via Nuitee
E
Eric • couple • us
10
2026-03-07 • via Nuitee
M
Michelle • solo_traveller • us
8
The bed was super comfortable and the breakfast was good.
Pros:

Close to airport and shopping with restaurants

Cons:

The entrance was weird and no hot tub

2026-03-07 • via Nuitee
J
Jessica • solo_traveller • us
1
Horrible hotel wouldn’t stay there again!!
Pros:

Absolutely nothing like able about this property. This place is a JOKE! Do not recommend staying here!

Cons:

The staff was very rude!!!

2026-03-07 • via Nuitee
J
Joshua • extended_group • us
1
2026-03-06 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Very clean and spacious staff was very good would recommend

2026-03-06 • via Nuitee
J
James • couple • us
7
I was satisfied with my stay.
Pros:

Room was large. Bed was very comfortable. Breakfast was fine. Lots of restaurants nearby.

Cons:

Mini fridge was a bit noisy.

2026-03-03 • via Nuitee
L
Leslie • solo_traveller • us
5
Cons:

staff having loud, personal conversations near guest eating area

2026-03-03 • via Nuitee
C
Carroll • family_with_children • us
8
Convenient location and lots of restaurants.
Pros:

Quiet. Comfortable bed. Soft sheets

Cons:

Room had man’s cologne smell.

2026-03-02 • via Nuitee
P
Polina • couple • us
10
2026-03-02 • via Nuitee
D
Dashia • family_with_children • us
10
2026-03-02 • via Nuitee
M
Mary • solo_traveller • us
1
I didn't get to stay!!!
Cons:

They refused to allow me to check in, stating I lived too close to the hotel to stay there. It was their "policy." Infuriating, to say the least.

2026-02-24 • via Nuitee
J
Juju • solo_traveller • us
1
2026-02-11 • via Nuitee
T
Timalyn • couple • us
8
2026-02-10 • via Nuitee
D
Donald (D W ) • solo_traveller • us
10
2026-01-30 • via Nuitee
A
Alexis • family_with_children • us
8
Pros:

Pool

Cons:

Nothing

2026-01-27 • via Nuitee
J
Jake • couple • us
7
2026-01-26 • via Nuitee
J
Josue • solo_traveller • us
10
2026-01-26 • via Nuitee
W
william • couple • us
7
2026-01-23 • via Nuitee
R
Rosemary • solo_traveller • us
8
very comfortable
Pros:

Good breakfast, very convenient location.

Cons:

Onscreen TV guide would be helpful, otherwise no complaints.

2026-01-20 • via Nuitee