Caledonian Hotel 'A Bespoke Hotel’

Hotels
Bespoke Hotels
7.9 (5508 reviews)
Quay Street , Ullapool , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Dog friendly
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality
Noise

Categories

Cleanliness
6.98
Mixed sentiments; some reports of cleanliness issues like stains on bed.
Service
8.45
Consistently positive feedback about staff hospitality and assistance.
Location
8.99
Highly praised for its central location and proximity to the ferry terminal.
Room Quality
7.94
Generally good quality; some complaints about noise and small room sizes.
Amenities
7.47
Adequate amenities noted, but some areas like motorcycle parking require improvement.
Value for Money
7.93
Good value mentioned, but some concerns about breakfast costs.
Food and Beverage
7.48
Dinner and certain menu items were praised, but breakfast experiences were negative.
Overall Experience
7.95
Positive overall experience but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:02

Property Description

Central Location and Stunning Views

The Caledonian Hotel offers a prime spot overlooking Ullapool harbour and Loch Broom, providing picturesque views of the colourful fishing boats. Located just a short walk from the ferry terminal, the hotel's central location makes it convenient for exploring the area.

Historic Charm and Modern Comfort

Established in the early 1900s, the Caledonian Hotel exudes historic charm while offering modern amenities such as free parking and WiFi. Guests can experience a blend of old-world elegance and contemporary convenience during their stay.

Gateway to Highland Adventures

Situated in Ullapool, the gateway to the Outer Hebrides, the hotel is the perfect base for exploring the breathtaking west Highlands. With easy access to scenic landmarks like Loch Maree and Inverewe Gardens, as well as proximity to the North Coast 500 route, guests can embark on unforgettable Highland adventures.

Experience the beauty and convenience of the Caledonian Hotel - book your stay now for an unforgettable Highland getaway.

Important information:

Please note that pets will incur an additional charge of £10 per day, per pet.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5508 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 7.95
H
Helen extended_group gb
5
2026-03-14 via Nuitee
J
Jennifer family_with_children ch
9
Schönes Hotel am Hafen
Pros:

Direkt im Zentrum und am Hafen. Freundliche Mitarbeiter. Gutes Essen. Gutes Zimmer. Parkplatz direkt nebenan.

2026-03-14 via Nuitee
C
Clive Ormerod couple gb
9
Great hotel for an overnight stay in Ullapool
Pros:

Comfortable room with a good en-suite. Really good breakfast.

Cons:

The room could have been a little bigger

2026-03-13 via Nuitee
K
Kevin couple gb
9
Staff lovely but I wish our stay was for a holiday,
Pros:

Breakfast was excellent the full Scottish highly recommended and plenty of other choices available. Room was a twin single which was only booking option available at the time but served purpose. Would have preferred a KS Dble. View from room was of the car park but not staying to gaze out of the bedroom window. Location off main harbour road but central to all main parts of Ullapool.

Cons:

On this occasion one of the dishes (my daughters) Macaroni Cheese had split sauce probably from frozen but removed from bill, and our chicken burgers were nothing to write home about. Only ate there 1 night but being out of season this probably had an impact on the food quality and availability. From previous knowledge there is plenty of alternative good dining in Ullapool but the town does shut down until mid-Feb, just before we left.

2026-03-10 via Nuitee
R
Romane solo_traveller be
6
2026-03-10 via Nuitee
T
Trevor couple gb
9
2026-03-09 via Nuitee
P
Peter couple gb
5
It was fine, we wouldn’t be inclined to book there if we were staying in the area again
Pros:

The room was clean

Cons:

It is a basic hotel, the room was small and slightly rough around the edges

2026-03-06 via Nuitee
E
Emily couple gb
7
Great location and decent value for money.
Pros:

Good access to car park, particularly with a dog. Location also great.

Cons:

Really dog friendly and made eating with separate areas in the bar and restaurant simple. However there was a guest with a dog who sat the dog at the table. It also ran round without a lead without any of the staff saying anything. Dog friendly is great, but dogs should not be allowed to run round the buffet area, bar area or sat at a table whilst others are eating (we had two dogs with us on our stay, so say this as dog lovers).

2026-03-05 via Nuitee
K
Katarina couple gb
10
Positive experience....again
Pros:

Our stay was very short as we had to catch the early morning ferry to Stornoway. However, the experience was very positive. Our flight was delayed, so we contacted the hotel in advance, and they responded very quickly with clear guidance on our arrival. Everything went smoothly after that. The staff were helpful and efficient, which made our quick overnight stay stress-free. A great option if you need a convenient stop before taking the ferry.

Cons:

If I had to mention something negative, it would only be that we didn't have enough time to fully enjoy the hotel and its facilities because our visit was so quick. Otherwise, everything went well and the staff were very helpful.

I would definitely stay here again when passing through Ullapool.

2026-03-05 via Nuitee
D
Derek couple gb
8
Long drive to a beautiful place
Pros:

Much improved rooms with clean tea coffee making and a few biscuits well done Caledonian
Free car parking - with relatively cheap electric charging
Bar and restaurant with nice staff
Ullapool front is much improved as well

Cons:

Breakfast £30 for the 2 off us - not good value at all
Check in 4 pm a bit late for me -
Avoid seaforth bar/restaurant expensive with automatic service charges - £9 a pint

2026-03-05 via Nuitee
K
Kenny couple gb
10
One Word "excellent"
Pros:

Staff were VERY nice, well mannered and helpful .

Cons:

We found nothing not to like

2026-03-04 via Nuitee
T
Trevor couple gb
9
2026-03-04 via Nuitee
J
John solo_traveller gb
9
2026-03-01 via Nuitee
M
Mark solo_traveller gb
8
Pros:

Good location, rooms for solo traveler adequate although small

Cons:

The receptionist refused to check me in as it was 2 hours before 4 pm.

Found out later, she was going home and was feeling tired

The hotel has an open plan set up with a coffee shop and a Bistro bar.

I had my border collie and although hotel and Bistro is dog friendly, breakfast restauarant and Coffee cafe ARE NOT.

Cafe staff literally sprinted to shoo me out of cafe. It would be useful if they displayed no dog allowed signs.

Not sure what the issue is in cafe that is literally open plan with rest of hotel. There is no law to prevent dogs in cafes, upto owner, but if your owned by hotel just have one ruke throughout

2026-02-27 via Nuitee
J
Jane couple gb
10
Brilliant staff are great and lovely place.
Pros:

Great spot and fab staff

2026-02-26 via Nuitee
J
James couple gb
8
Pros:

friendly staff

2026-02-26 via Nuitee
J
Jane couple gb
10
Great value & dog friendly
Pros:

Great place - lovely team.

2026-02-26 via Nuitee
D
Dawn couple gb
10
Great atmosphere and staff always enjoy our stay here
Pros:

We stay in the Caledonian a few times a year on the way over to the isle of lewis. Its great after a long journey up north, the bar restaurant always serves great food and the breakfast is high quality. The staff are always helpful.

Cons:

N/a

2026-02-26 via Nuitee
S
Susan couple gb
10
2026-02-25 via Nuitee
S
Shannen couple gb
10
2026-02-25 via Nuitee