Britannia Hotel Newcastle Airport

Hotels
Britannia Hotels
6.9 (6411 reviews)
Ponteland, Woolsington , Newcastle upon Tyne , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Comfortable rooms
Affordable pricing
Cons:
Cleanliness issues
Dated rooms
No hot water
Limited amenities

Categories

Cleanliness
4.86
Multiple mentions of cleanliness issues, including filth and dust.
Service
8.33
Friendly staff and accommodating service described positively.
Location
8.87
Consistently praised for proximity to the airport and convenience.
Room Quality
6.32
Rooms are comfortable but mentioned as being dated and basic.
Amenities
5.85
Basic amenities provided, no happy hour on weekends criticized.
Value for Money
7.81
Good value for airport convenience but noted cleanliness could be improved.
Food and Beverage
7.36
Positive mentions of bar meals, though no significant issues highlighted.
Overall Experience
5.83
Mixed experiences but valued for airport access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Convenient Location

Located just 300 metres from the terminal building at Newcastle Airport, Britannia Hotel offers easy access to both the airport and Newcastle city centre.

Dining Options

Guests can enjoy a variety of dining options at the hotel, from traditional meals and international dishes at The Old Rangoon Restaurant to snacks and light meals at the Cocktail Bar.

Amenities and Services

With free Wi-Fi, 24-hour room service, and facilities like tea/coffee in rooms, work desks, and free newspapers, Britannia Hotel ensures a comfortable stay for its guests.

Experience convenience, comfort, and great dining options at Britannia Hotel Newcastle Airport. Book now for a memorable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

6.9
Based on 6411 reviews
Cleanliness: 4.86
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 5.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 5.83
A
Aurora solo_traveller gb
5
Pros:

Great location tonthe airport

Cons:

The staff weren't very friendly. There was no greeting on arrival. The receptionist spoke over us and was in a hurry to get us away. There was 1 person behind us but they arrived as we were finishing. The bar area could do with some updating. The tables were dirty and no one come with wipe it down. The food was over priced for what u got. The one female waitress was friendly but she was the only one

2026-07-18 via Nuitee
N
Neil solo_traveller gb
6
2026-07-18 via Nuitee
J
John couple gb
7
2026-07-17 via Nuitee
G
Gemma couple gb
4
Cheap but not so cheerful
Pros:

Walking distance to the airport, cheap enough for the night before flight

Cons:

Really in need to a refurbish, not great cleanliness. Wall lamps weren’t stable, plug didn’t work, food was obviously from a jar, etc etc

2026-07-17 via Nuitee
L
Laurence extended_group be
6
2026-07-17 via Nuitee
S
Susan solo_traveller gb
10
happy customer
Pros:

right next to airport great buffet happy hour at bar happy customer

Cons:

nothing everything was spot on

2026-07-16 via Nuitee
I
Ian solo_traveller gb
5
Back pain OMG worst bed ever
Pros:

Bar and food

Cons:

The bed was dreadful, only one pillow per person. Mattress was worse than my grannies and she died in 1950.

Couldn't sleep at all. Took two days to get over the back pain

Never again.

2026-07-16 via Nuitee
C
Craig solo_traveller gb
10
2026-07-16 via Nuitee
I
Ianson couple gb
9
Pros:

Didn't have breakfast

2026-07-16 via Nuitee
K
Kevin solo_traveller gb
8
Excellent for airport
Pros:

Excellent location next to the airport , just a short walk across the carpark to get to the actual airport. Food and drinks were very reasonable.

2026-07-15 via Nuitee
L
Lindsey couple gb
7
Fair for the cost
Pros:

Close to airport and could leave car cheaper than airport prices

Cons:

Very basic but only stayed one night so no big deal

2026-07-15 via Nuitee
N
neville couple gb
8
Excellent location for airport. I am now aware of the car parking deal
Pros:

No breakfast taken due to early check out

Cons:

All ok

2026-07-15 via Nuitee
F
Fiona family_with_children gb
6
Fine for a few hours sleep at airport but would have been disappointed if I’d paid any more.
Cons:

Dated. Lots of wear and tear.

2026-07-15 via Nuitee
N
Nicolai couple gb
5
Decent sleep, short walk to airport. No A/C and over priced, though lovely staff.
Pros:

It was very over priced for the standard of the hotel which was very poor, which is only due to the location in the airport.
The staff was very nice and friendly.

Cons:

Very old and run down.

2026-07-15 via Nuitee
T
tara solo_traveller gb
8
2026-07-15 via Nuitee
B
BELINDA solo_traveller gb
9
2026-07-15 via Nuitee
N
Nicholas solo_traveller gb
9
2026-07-15 via Nuitee
S
Sharon solo_traveller gb
7
Nice bed comforble room
Pros:

Comfy bed

Cons:

Could do with some modifications

2026-07-15 via Nuitee
C
clare solo_traveller gb
1
Would not rebook
Pros:

Near the airport

Cons:

In desperate need of renovation

2026-07-14 via Nuitee
A
Agnes couple gb
4
It was cheap and cheerful
Pros:

It was close to the airport

Cons:

The shower did not work

2026-07-14 via Nuitee