Britannia Hotel Newcastle Airport

Hotels
Britannia Hotels
6.9 (6527 reviews)
Ponteland, Woolsington , Newcastle upon Tyne , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Comfortable rooms
Affordable pricing
Cons:
Cleanliness issues
Dated rooms
No hot water
Limited amenities

Categories

Cleanliness
4.86
Multiple mentions of cleanliness issues, including filth and dust.
Service
8.33
Friendly staff and accommodating service described positively.
Location
8.87
Consistently praised for proximity to the airport and convenience.
Room Quality
6.32
Rooms are comfortable but mentioned as being dated and basic.
Amenities
5.85
Basic amenities provided, no happy hour on weekends criticized.
Value for Money
7.81
Good value for airport convenience but noted cleanliness could be improved.
Food and Beverage
7.36
Positive mentions of bar meals, though no significant issues highlighted.
Overall Experience
5.83
Mixed experiences but valued for airport access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Convenient Location

Located just 300 metres from the terminal building at Newcastle Airport, Britannia Hotel offers easy access to both the airport and Newcastle city centre.

Dining Options

Guests can enjoy a variety of dining options at the hotel, from traditional meals and international dishes at The Old Rangoon Restaurant to snacks and light meals at the Cocktail Bar.

Amenities and Services

With free Wi-Fi, 24-hour room service, and facilities like tea/coffee in rooms, work desks, and free newspapers, Britannia Hotel ensures a comfortable stay for its guests.

Experience convenience, comfort, and great dining options at Britannia Hotel Newcastle Airport. Book now for a memorable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Location

Guest Reviews

6.9
Based on 6527 reviews
Cleanliness: 4.86
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 5.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 5.83
N
Nicole extended_group gb
9
2026-08-08 via Nuitee
K
Kevin solo_traveller gb
8
Pros:

I have stayed here many times prior to a flight. I love the place.

2026-08-08 via Nuitee
K
Keith solo_traveller gb
10
2026-08-07 via Nuitee
Y
Yelverton couple gb
8
Fantastic short stay: long weekend. Easily accessible from main roads. Beds comfy. Lift working!
2026-08-07 via Nuitee
C
Clayton solo_traveller gb
10
2026-08-06 via Nuitee
D
Dionne solo_traveller gb
2
Do not go to this hotel
Pros:

The room was clean and OK.

Cons:

The bath hot water was luke warm even after running for ages.
The toiletries were non-existent practically.
2 drawers would not open at all and couldn't be used.
2 of the lights did not work and needed bulbs replaced.
The fan was broken, and the room windows only opened a tiny bit, so the room was stiffeningly hot.
We paid 40 quid for dinner set meals for 2 of us. The starters were OK but hardly any toast to eat with pate. The mains came, and they were disgusting, and one had caked on 2 inches of wet flour on the burger bun. They were luke warm. We sent them back, and I asked for a refund. We were refused and told bread often has flour on it. But this was inedible. I asked for the burger to be replaced, and this was refused. The woman speaking to us was rude and obnoxious, and her customer service skills were non-existent. My partner eventually became frustrated and swore, and we were thrown out of the restaurant after paying 40 quid. We eventually managed to get the rest replaced and sent to the room. This took more than an hour to arrive and was cold and the same meals we had sent back.
The place was awful and that member of staff wants sacked.

2026-08-06 via Nuitee
A
Andrea solo_traveller gb
8
Britannia Newcastle airport
Pros:

Very convenient for the airport (5 mins walk) & offers reasonably priced fly/parking packages. Rooms very clean, beds comfy.

Cons:

There was a function in the dining room & a wedding in 1 of the function rooms, so it was difficult to get an evening meal. Next time I would ring beforehand & book if this is possible.
Parts of the hotel are little dated however as mentioned rooms spotlessly clean with comfy beds.

2026-08-05 via Nuitee
K
Kádár solo_traveller ro
8
2026-08-05 via Nuitee
J
julie solo_traveller gb
7
Good overall
Pros:

Value for money and happy hour good

Cons:

Pillows and bed

2026-08-05 via Nuitee
A
Angel extended_group gb
1
Terrible I paid to sleep in my car
Pros:

Beds are horrible i give up and slept in the car

Cons:

Beds smell dirt

2026-08-05 via Nuitee
J
Jelmer solo_traveller ca
6
Pros:

Vicinity to airport

Cons:

Beds: springs that poke in your back.

2026-08-05 via Nuitee
L
Leanne extended_group gb
4
2026-08-05 via Nuitee
C
Carol couple gb
7
Convenient for the airport .
Pros:

Distance to airport is good .

Cons:

We always have a lovely room . This time the room needed to be refurbished . No 3 course meal on offer . It took 3 phone calls to get parking for 8 days .

2026-08-04 via Nuitee
R
Ron solo_traveller nl
6
Pros:

The hotel is located very close to the airport terminal and offers the essentials for a quick layover.

Cons:

The hotel and the room itself felt quite dated, especially the bathroom

2026-08-04 via Nuitee
E
Eileen family_with_children gb
5
Convenient but lacking in some areas
Pros:

Easy to get to, close to airport, reasonable price

Cons:

Fan and some lights didn’t work and a musky smell

2026-08-04 via Nuitee
I
Iva solo_traveller hr
6
Pros:

Excellent location, just a 5 min walk from the terminal. Room was spacious and bed was decent

Cons:

No wake up call service at an airport hotel (had a very early flight), which was odd. I am not fussy in general and have stayed everywhere from hostels to 5 star hotels, but this place had black mold in the bathroom which is a health hazard.

2026-08-04 via Nuitee
J
Judith couple gb
8
Pros:

Only booked a room as travelling to airport in the early hours. Had evening meal which was good and value for money Staff were very helpful.

2026-08-04 via Nuitee
C
Craig couple gb
6
Adequate
Pros:

Good staff

Cons:

Very dated

2026-08-04 via Nuitee
A
Ann couple gb
6
2026-08-04 via Nuitee
G
Giuseppe solo_traveller it
3
2026-08-04 via Nuitee