Britannia Hotel Newcastle Airport

Hotels
•
Britannia Hotels
6.9 (6323 reviews)
Ponteland, Woolsington , Newcastle upon Tyne , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Comfortable rooms
Affordable pricing
Cons:
Cleanliness issues
Dated rooms
No hot water
Limited amenities

Categories

Cleanliness
4.86
Multiple mentions of cleanliness issues, including filth and dust.
Service
8.33
Friendly staff and accommodating service described positively.
Location
8.87
Consistently praised for proximity to the airport and convenience.
Room Quality
6.32
Rooms are comfortable but mentioned as being dated and basic.
Amenities
5.85
Basic amenities provided, no happy hour on weekends criticized.
Value for Money
7.81
Good value for airport convenience but noted cleanliness could be improved.
Food and Beverage
7.36
Positive mentions of bar meals, though no significant issues highlighted.
Overall Experience
5.83
Mixed experiences but valued for airport access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Convenient Location

Located just 300 metres from the terminal building at Newcastle Airport, Britannia Hotel offers easy access to both the airport and Newcastle city centre.

Dining Options

Guests can enjoy a variety of dining options at the hotel, from traditional meals and international dishes at The Old Rangoon Restaurant to snacks and light meals at the Cocktail Bar.

Amenities and Services

With free Wi-Fi, 24-hour room service, and facilities like tea/coffee in rooms, work desks, and free newspapers, Britannia Hotel ensures a comfortable stay for its guests.

Experience convenience, comfort, and great dining options at Britannia Hotel Newcastle Airport. Book now for a memorable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

6.9
Based on 6323 reviews
Cleanliness: 4.86
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 5.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 5.83
N
Nicola • couple • tr
8
2026-06-27 • via Nuitee
R
Rokistan • couple • gb
8
2026-06-27 • via Nuitee
D
David • solo_traveller • gb
9
Fine
Pros:

Location. Parking

Cons:

A bit dated, but nothing to worry about

2026-06-27 • via Nuitee
L
Lisa • solo_traveller • gb
3
Pros:

The location to airport

Cons:

Rooms terrible

2026-06-27 • via Nuitee
W
Wendi • solo_traveller • gb
6
suitable for those who only stay for one night and catch the flight early the next morning.
Pros:

Good location because of near the airport, very convenient

Cons:

Wifi speed and room cleanliness

2026-06-27 • via Nuitee
V
valerie • solo_traveller • gb
7
Pros:

Great for overnight stay for early morning flight .

Cons:

Food

2026-06-27 • via Nuitee
A
Anne-Marie • solo_traveller • ca
2
Other than location and a comfy bed, the rest of the experience was awful.
Pros:

Location to the airport and comfortable bed.

Cons:

Constant harassing messages to checkin online. Sediment and orange scum coming out of taps. In desperate need of fixing up. Cleaning staff having very loud conversations right outside door early in the morning.

2026-06-27 • via Nuitee
S
Stephen • couple • gb
1
2026-06-27 • via Nuitee
L
Linda • solo_traveller • gb
10
Pros:

All was well

2026-06-27 • via Nuitee
R
Rena • couple • gb
8
Pros:

It’s very close to airport but also quite &comfortable

2026-06-26 • via Nuitee
C
Charlton • extended_group • gb
10
Ideal for what we wanted
2026-06-26 • via Nuitee
R
Robert john • couple • gb
6
Served a purpose to be near the airport for a early flight
Pros:

Left at 3.45 am.no breakfast available.

2026-06-25 • via Nuitee
A
alison • couple • gb
9
Best stay if u have early flight , makes sense
Pros:

Nice and comfy,

Cons:

Good location 2fir one drinks , food good , made our journey manageable

2026-06-25 • via Nuitee
K
Katherine • extended_group • gb
8
Very good experience apart from no cash
Pros:

Its was ideal for the plane next day, comfy beds clean

Cons:

The fact that it was card only no cash cash is key and important to keep

2026-06-25 • via Nuitee
C
christine • solo_traveller • gb
7
2026-06-25 • via Nuitee
R
Robert • solo_traveller • gb
3
Won't be back
Pros:

Friendly staff

Cons:

Old , worn down, dirty , outdated.

2026-06-25 • via Nuitee
S
Stuart • couple • gb
6
2026-06-24 • via Nuitee
W
Wendy • solo_traveller • fr
8
Pros:

The room was clean and comfirtable and can see improvements over the past two years. Very handy for the airport, especially for an early flight.
Reception dtaff and bar staff very pleasant.

Cons:

While I can definitely see improvements over the past two years, rooms would benefit from firther upgrades.

2026-06-24 • via Nuitee
A
Andrea • couple • gb
8
Overall pretty good
Pros:

Location to airport
Value for money

Cons:

Few things. Staff not willing to help with various things and weren’t flexible when there a customer service issue.

2026-06-24 • via Nuitee
A
Askew • couple • gb
4
Shithole basically. Especially when you starting your holidays
Pros:

The hotel is very tired and needs a uplift and very limited staff. It needs a good revamp no friendly staff as you carnt find any.

Cons:

That there was no happy hour on a Sunday. Not enough staff the hotel as a whole is old-fashioned and the grass needed cut. Tables had not been cleaned and dirty glasses on all tables.

2026-06-23 • via Nuitee