Britannia Hotel Newcastle Airport

Hotels
•
Britannia Hotels
6.9 (5638 reviews)
Ponteland, Woolsington , Newcastle upon Tyne , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Comfortable rooms
Affordable pricing
Cons:
Cleanliness issues
Dated rooms
No hot water
Limited amenities

Categories

Cleanliness
4.86
Multiple mentions of cleanliness issues, including filth and dust.
Service
8.33
Friendly staff and accommodating service described positively.
Location
8.87
Consistently praised for proximity to the airport and convenience.
Room Quality
6.32
Rooms are comfortable but mentioned as being dated and basic.
Amenities
5.85
Basic amenities provided, no happy hour on weekends criticized.
Value for Money
7.81
Good value for airport convenience but noted cleanliness could be improved.
Food and Beverage
7.36
Positive mentions of bar meals, though no significant issues highlighted.
Overall Experience
5.83
Mixed experiences but valued for airport access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Convenient Location

Located just 300 metres from the terminal building at Newcastle Airport, Britannia Hotel offers easy access to both the airport and Newcastle city centre.

Dining Options

Guests can enjoy a variety of dining options at the hotel, from traditional meals and international dishes at The Old Rangoon Restaurant to snacks and light meals at the Cocktail Bar.

Amenities and Services

With free Wi-Fi, 24-hour room service, and facilities like tea/coffee in rooms, work desks, and free newspapers, Britannia Hotel ensures a comfortable stay for its guests.

Experience convenience, comfort, and great dining options at Britannia Hotel Newcastle Airport. Book now for a memorable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

6.9
Based on 5638 reviews
Cleanliness: 4.86
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 5.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 5.83
D
Darren • couple • gb
1
Would not recommend staying here
Pros:

Location

Cons:

The bathroom was disgusting and the beds you could feel the springs in the mattress

2026-03-21 • via Nuitee
A
Anthony • solo_traveller • gb
9
2026-03-21 • via Nuitee
P
Peter • solo_traveller • gb
9
2026-03-21 • via Nuitee
L
Lisa • couple • es
4
Although it was inexpensive to stay for 1 night this was reflected in the poor quality of the room.
Pros:

The staff were all very good. The location is excellent. Bar area was OK.

Cons:

The room was very, very tired. Lacked ventilation in the bedroom which made it very uncomfortable to sleep. No ventilation in the bathroom which made it very uncomfortable during and after showering.

2026-03-20 • via Nuitee
J
Joseph • couple • gb
10
Pros:

As always very clean

Cons:

Nothing

2026-03-20 • via Nuitee
C
Christine • couple • gb
10
2026-03-20 • via Nuitee
B
Buglass • couple • gb
10
Pros:

Everything Everything

Cons:

Nothing

2026-03-19 • via Nuitee
A
Anna • couple • gb
10
Pros:

My staybwas very good the staff were friendly àn so helpful

Cons:

Liked everything

2026-03-19 • via Nuitee
V
Vicki • couple • gb
10
very pleasant
Pros:

we had a one night stay the staff were very friendly the room was clean had a good night sleep. Had a really good breakfast they cooked the eggs fresh . would highly recommend.The down side was we could not get in the restaurant So we had a lovely bar meal instead. so close to the airport . Nothing was to much trouble for the staff Thank You

Cons:

Nothing

2026-03-19 • via Nuitee
S
Stephen • couple • gb
8
2026-03-19 • via Nuitee
D
denise • solo_traveller • gb
7
Okay
Pros:

Staff

Cons:

Restaurant needs more variety

2026-03-19 • via Nuitee
L
Laidler • solo_traveller • gb
9
2026-03-19 • via Nuitee
S
Shirley • couple • gb
9
Comfortable
Pros:

No problems

Cons:

3 of the lights in our room were not working

2026-03-18 • via Nuitee
C
Colin • family_with_children • gb
6
2026-03-18 • via Nuitee
D
David • solo_traveller • gb
10
Very good stay. Bed was lovely
Pros:

Next to airport

2026-03-18 • via Nuitee
W
William • couple • gb
5
2026-03-18 • via Nuitee
R
Rene • family_with_children • nl
7
Pros:

Mooie plek. Goed bereikbaar. Centraal van alles

Cons:

Het ontbijt. Het was ronduit vies. Slecht bereid en het bestek en kopjes waren niet schoon. Ook de tafel plakte.

2026-03-18 • via Nuitee
C
Craig • couple • gb
8
2026-03-18 • via Nuitee
N
Nigel • solo_traveller • no
8
2026-03-17 • via Nuitee
V
Victoria • family_with_children • gb
8
Value for money
Pros:

Excellent value for money, especially the set menu.
Friendly helpful staff.

Cons:

The bed was very hard and uncomfortable, woke up with a sore back.

2026-03-17 • via Nuitee