Britannia Hotel Newcastle Airport

Hotels
•
Britannia Hotels
6.9 (5846 reviews)
Ponteland, Woolsington , Newcastle upon Tyne , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Comfortable rooms
Affordable pricing
Cons:
Cleanliness issues
Dated rooms
No hot water
Limited amenities

Categories

Cleanliness
4.86
Multiple mentions of cleanliness issues, including filth and dust.
Service
8.33
Friendly staff and accommodating service described positively.
Location
8.87
Consistently praised for proximity to the airport and convenience.
Room Quality
6.32
Rooms are comfortable but mentioned as being dated and basic.
Amenities
5.85
Basic amenities provided, no happy hour on weekends criticized.
Value for Money
7.81
Good value for airport convenience but noted cleanliness could be improved.
Food and Beverage
7.36
Positive mentions of bar meals, though no significant issues highlighted.
Overall Experience
5.83
Mixed experiences but valued for airport access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Convenient Location

Located just 300 metres from the terminal building at Newcastle Airport, Britannia Hotel offers easy access to both the airport and Newcastle city centre.

Dining Options

Guests can enjoy a variety of dining options at the hotel, from traditional meals and international dishes at The Old Rangoon Restaurant to snacks and light meals at the Cocktail Bar.

Amenities and Services

With free Wi-Fi, 24-hour room service, and facilities like tea/coffee in rooms, work desks, and free newspapers, Britannia Hotel ensures a comfortable stay for its guests.

Experience convenience, comfort, and great dining options at Britannia Hotel Newcastle Airport. Book now for a memorable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

6.9
Based on 5846 reviews
Cleanliness: 4.86
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 5.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 5.83
N
Natasha • couple • gb
1
Wouldn’t stay again
Pros:

The bar area

Cons:

Bedrooms very run down and outdated and beds are soo small , net curtains were yellow with stains

2026-04-04 • via Nuitee
L
Lisa • extended_group • gb
7
2026-04-04 • via Nuitee
K
Kellyc84 • family_with_children • gb
10
Pros:

Very close to the airport

Cons:

N/A

2026-04-03 • via Nuitee
P
Phoebe • couple • gb
5
2026-04-03 • via Nuitee
J
Janine • couple • gb
10
Pros:

Perfect for Newcastle airport

2026-04-03 • via Nuitee
M
Matthias • solo_traveller • be
7
2026-04-03 • via Nuitee
A
Andrea • couple • gb
9
Pros:

Restaurant food was lovely

Cons:

N/A

2026-04-03 • via Nuitee
B
Barry • couple • gb
8
We have already booked our next stay at the hotel!
Pros:

Our flight was 27 hours late and the Staff/ Hotel were very understanding. Thank you , no extra charges were made.

Cons:

All acceptable.

2026-04-02 • via Nuitee
L
Lucas • couple • gb
8
Very comfortable and convenient over night stay. BTW my name is Mark!! My surname is LUCAS
Pros:

The accessibility from the A1. The proximity to the airport lounge area. Room was clean and tidy. A good selection of wild birds in the garden areas

Cons:

Our bill didn't reconcile properly. I need to speak to someone about this

2026-04-02 • via Nuitee
P
Phil doc • family_with_children • gb
5
Cons:

Food prices staff

2026-04-02 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-04-02 • via Nuitee
• solo_traveller • es
8
2026-04-02 • via Nuitee
S
stuart • family_with_children • gb
2
2026-04-02 • via Nuitee
A
Aoife • solo_traveller • gb
3
Woud not stay again, very disappointing experience
Pros:

Excellent location for airport

Cons:

Strong smell of food in corridor upon arrival. Room itself was extremely dated - paint peeling on wall, mould around bath/shower. Bath tub appeared unclean. What appeared like 'oily' stains on some of the bedding (red blankets at base of bed). Overall, felt more like a hostel room than a hotel room.

2026-04-02 • via Nuitee
L
Lesley • couple • gb
10
Exceptional
Pros:

Location and price

Cons:

Nothing

2026-04-01 • via Nuitee
R
Raymond Graham • solo_traveller • gb
9
2026-04-01 • via Nuitee
L
Lisa • couple • gb
7
Got what we paid for, did the job
Pros:

Very close to airport

Cons:

The smell in the bedroom, the hard pillows

2026-04-01 • via Nuitee
H
heather • solo_traveller • gb
6
Went exactly as I hoped, the staff were helpful and kind.
Pros:

location excellent.

Cons:

Interiors in need of updating

2026-04-01 • via Nuitee
S
Susan • solo_traveller • gb
6
Adequate.
Pros:

Didn't have breakfast

Cons:

Bathroom very tired. Rusty towel rack. Dripping bath tap. Green water stains in bath. No bath mat.

2026-04-01 • via Nuitee
R
ROGER • solo_traveller • gb
8
2026-03-31 • via Nuitee