Best Western Lumberton

Hotels
•
Best Western
7.8 (945 reviews)
201 Jackson Ct , Lumberton , US
+1 910-618-9799

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms (beds often praised)
Great, varied hot breakfast
Convenient location (easy I-95 access, nearby food/Walmart)
Helpful/friendly staff in many cases
Pet friendly
Cons:
Noise issues — several guests reported very noisy environment
Serious thermostat/staff-controlled heating/AC problems disrupting sleep
Inconsistent cleanliness — reports of roaches and dirty bathrooms
Pool maintenance problems
Occasional rude manager or front-desk interactions; uncomfortable pull-out couch

Categories

Cleanliness
6
Mixed cleanliness: several guests praised clean rooms, but multiple reports of dirty showers, corners, roaches and inconsistent housekeeping.
Service
7
Generally helpful and friendly staff and accommodating for extra nights, but notable negative incidents (rude manager, staff controlling room thermostats) lowered this score.
Location
8.8
Consistently praised: easy on/off I-95, many nearby food options and a Walmart within walking distance; convenient for travelers.
Room Quality
8
Mostly comfortable beds and rooms (some have extra divan); some complaints about uncomfortable pull-out couch and occasional maintenance issues.
Amenities
7.5
Good breakfast offerings noted, pet-friendly and pool available but some guests reported pool maintenance issues and occasional lack of items (e.g., milk).
Value for Money
8.2
Seen as a good value for travelers stopping overnight; price-to-quality perceived positively by multiple reviewers.
Food and Beverage
8.5
Breakfast repeatedly praised for variety and quality, though isolated issue of missing milk at the station.
Overall Experience
8.4
Overall mixed-to-positive traveler experience: many comfortable, clean stays with great breakfast and location, offset by noise, cleanliness lapses, and some problematic staff actions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Accommodations
Experience comfort and style at Best Western Lumberton, offering rooms with flat-screen TVs and private bathrooms for your relaxation.

Convenient Services
Enjoy the convenience of a 24-hour front desk, ensuring your needs are met promptly throughout your stay.

Accessible Location
Located just 44 km from Fayetteville and close to Fayetteville Regional Airport, our hotel provides easy access for travelers.

Book your stay at Best Western Lumberton now for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

7.8
Based on 945 reviews
Cleanliness: 6
Service: 7
Location: 8.8
Room Quality: 8
Amenities: 7.5
Value for Money: 8.2
Food and Beverage: 8.5
Overall Experience: 8.4
E
Elise • solo_traveller • us
9
2026-10-31 • via Nuitee
N
Nathalie • couple • ca
10
2026-10-31 • via Nuitee
D
Daniel • couple • ca
8
Bon séjour avec équipements adéquats
Pros:

L’emplacement. La chambre est équipée d’un divan en plus des lits

Cons:

Décoration un peu défraîchies

2026-10-30 • via Nuitee
O
oseas • extended_group • us
10
2026-10-30 • via Nuitee
J
Jennifer • couple • us
10
2026-10-28 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-10-26 • via Nuitee
L
Leonard • solo_traveller • us
9
Clea and comfortable.
Pros:

Clean, updated rooms.

Cons:

Fairly noisy location.

2026-10-26 • via Nuitee
Q
Quatarious • solo_traveller • us
10
2026-10-25 • via Nuitee
D
Debra • couple • us
8
2026-10-24 • via Nuitee
D
Dewayne • solo_traveller • us
9
2026-10-23 • via Nuitee
P
Patricia • couple • us
6
2026-10-23 • via Nuitee
L
Lucia • family_with_children • es
10
Muy agradable!!
Pros:

Nos encanto el hotel, supero nuestras expectativas, el personal fue muy amable. Las habitaciones estaban cómodas y limpias. El desayuno fue lo mejor, mucha variedad y un buen desayuno.

Cons:

Solo nos pudimos quedar una noche, nos hubiera encantado quedarnos mas tiempo.

2026-10-23 • via Nuitee
J
Jean • couple • us
8
2026-10-19 • via Nuitee
S
Stephen • solo_traveller • us
4
fair but not impressive
Pros:

ok

Cons:

heater didn't work and toilet wasn'tcleaned well

2026-10-19 • via Nuitee
B
Branch • couple • us
10
Clean and comfy, great breakfast, convenient!
Pros:

The room was comfortable and clean. Great place to stop while traveling. Pretty convenient and breakfast was tasty! Very nice staff as well!

Cons:

A lot of work being done on freeway, but not the hotels fault obviously.

2026-10-16 • via Nuitee
P
Peterson • solo_traveller • us
10
Pros:

Staff was nice, and helpful. Room was comfortable.

2026-10-13 • via Nuitee
G
Gary • couple • us
9
2026-10-12 • via Nuitee
E
Elena • couple • us
8
It was fine for what we needed - a restful night as part of our long journey.
2026-10-12 • via Nuitee
D
Donna • family_with_children • us
10
2026-10-10 • via Nuitee
L
Lisa • couple • us
1
Worst hotel stay of my life!!
Pros:

Comfortable bed, hot water

Cons:

Noisiest place ever. The owner has the front desk staff controlling the thermostats for the rooms in the office. I work nights and sleep during the day and woke up hot a few times getting my sleep broken bc the thermostat was turned way up or shut completely off. As I write this I have to get ready for work and I am so tired I feel I can’t make it. Last night I was late for work bc I overslept. I work 5 minutes from the hotel

2026-10-10 • via Nuitee