Best Western Valley Hotel

Hotels
•
Best Western
9 (1586 reviews)
Buildwas Road, Iron Bridge , Ironbridge , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Nice location
Cons:
Dated rooms
Noise issues
Heating problems

Categories

Cleanliness
8.5
Some reviews indicated rooms were clean, but issues with run-down bedrooms were mentioned.
Service
10
Staff were described as friendly, welcoming, and professional, providing excellent service.
Location
9.5
Located in a lovely area, convenient for exploring Ironbridge.
Room Quality
8
Rooms were dated and had issues like noise and heating, but some were well laid out and comfortable.
Amenities
8.5
Good amenities mentioned, such as the breakfast and bar, but some were lacking.
Value for Money
8.5
Some guests felt the cost was high for the quality of accommodation offered.
Food and Beverage
9.5
Food received positive comments; meals were described as lovely and enjoyable.
Overall Experience
9.5
Overall positive experiences were shared, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:06

Property Description

Luxurious Accommodation in a Georgian Country House
Situated in the picturesque Ironbridge Gorge, the Best Western Valley Hotel offers a luxurious stay in a beautifully preserved Georgian country house. With free Wi-Fi and an award-winning restaurant, guests can indulge in comfort and elegance during their visit.

Award-Winning Restaurant and Stunning Parkland
Indulge in culinary delights at the Chez Maw Restaurant, renowned for its exceptional cuisine and recipient of 2 Rosette awards. Surrounded by European-award-winning parkland that slopes down to the River Severn, the hotel offers a serene and scenic retreat for guests to enjoy.

Individually Designed Rooms with Scenic Views
Each of the 44 en suite rooms at this 3-star country house hotel is uniquely designed, some featuring queen-size or four-poster beds. Guests can revel in wonderful views while experiencing a blend of comfort and sophistication.

Experience luxury, fine dining, and natural beauty at the Best Western Valley Hotel. Book your stay now to immerse yourself in a truly unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1586 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9.5
P
Polyanna17 • Couples • United Kingdom
10
Fantastic
Pros:

The hotel is stylish with beautiful gardens and a quick 15 min walk into Ironbridge Gorge. Extremely clean and comfortable room (superior room 17 overlooking gardens). Every member of staff was friendly and helpful. The breakfast had lots of choice, was well presented and well cooked. We also had an evening meal which was delicious and once again the staff were brilliant. Thank you for a lovely stay.

2026-05-16 • via Tripadvisor
J
Jeffrey • couple • gb
10
Very comfortable, clean room with excellent food and staff
Pros:

Food and staff were excellent

Cons:

Room was on top floor ..no lift....... We are both in our 70.s and struggle with luggage and stairs. Did phone hotel when I booked with booking .com to query accessabbility to room... was told no problem.....

2026-05-15 • via Nuitee
L
Lee • solo_traveller • gb
8
2026-05-15 • via Nuitee
L
Lionel • couple • gb
9
Wonderful location and looking forward to return.
Pros:

Good service from all the staff.

Cons:

Nothing really.

2026-05-14 • via Nuitee
G
GILLIAN • couple • gb
7
Riverside hotel in Ironbridge
Pros:

The location of the hotel was excellent, just a couple of minutes walk to the centre of Ironbridge. The hotel has plenty of free parking. The breakfast was really good with plenty of choice. All of the staff were really attentive.

Cons:

Bedroom was a little bit tired and dated but comfortable.

2026-05-13 • via Nuitee
E
Eleanor • couple • gb
10
Fantastic break away
Pros:

Great location, spacious rooms and the staff were very friendly & helpful.

Cons:

Nothing

2026-05-12 • via Nuitee
B
Bartlett • extended_group • gb
9
2026-05-12 • via Nuitee
L
Lynn • couple • gb
10
Fabu stay
Pros:

Excellent restaurant food, Excellent location, clean,peaceful

Cons:

Nothing. All good

2026-05-11 • via Nuitee
E
Esther • couple • gb
9
Lush
Pros:

Location, cost and staff

Cons:

Walls were thin

2026-05-11 • via Nuitee
S
Samantha • solo_traveller • gb
10
Pros:

Very clean and comfy

Cons:

N/A

2026-05-11 • via Nuitee
T
Tim • solo_traveller • gb
8
Pros:

Friendly helpful staff. Good dinner menu. Great location.

Cons:

Room was cold and bathroom even colder.

2026-05-11 • via Nuitee
D
David • couple • gb
9
Very nice stay
Pros:

Small but comfortable bedroom that had all that we needed. Very nice restaurant, the meal was excellent. Very nice breakfast.

2026-05-10 • via Nuitee
A
Amy • couple • gb
8
Lovely location to meet up with friends
Pros:

It was a lovely hotel and location

Cons:

The room was warm and only a small window but think it was more as it was an old property. Had it been warm weather think it would have got too warm.

2026-05-10 • via Nuitee
S
samnortonTelford • Couples • Telford, Shropshire, England
10
Lovely, clean hotel
Pros:

We spent our 20yr wedding anniversary here on may 6th. The room was lovely and clean, comfy bed and slept well. The receptionist was very nice and helpful on arrival. The night bar staff were very welcoming too. A lovely stay, will be coming back soon.

2026-05-07 • via Tripadvisor
S
Susan • solo_traveller • gb
9
Great stay
Pros:

The hotel setting , lovely gardens and plenty of good parking.
Rooms well equipped, plenty plug sockets and very comfortable bed.
Very clean.
Excellent restaurant, good choice, well presented, lovely staff.

Cons:

Nothing a great stay

2026-05-06 • via Nuitee
A
Amanda • solo_traveller • gb
8
Pros:

Hotel is lovely and in a beautiful location . Staff very helpful and professional.

Cons:

I have stayed at the hotel many times and all the rooms are very nice however , this time I was in room 19 and although it was nice and comfortable the shower was very disappointing. The flow was extremely weak which resulted in my shower taking a very long time .

2026-05-05 • via Nuitee
K
Kim • solo_traveller • gb
3
Nice place, take ear plugs !
Pros:

The hotel is quirky which we really liked, the beds comfy, good quality bedding etc.

Cons:

There is no sound insulation at all. We could hear someone snoring in the room above us and have to share the toilet experience every time they creaked across the floor to the bathroom.
The noise from communal areas is very loud also, both my partner and I spent a lot of the night awake and often not to stay for our second night.

2026-05-05 • via Nuitee
D
Dawn • couple • gb
9
2026-05-04 • via Nuitee
J
James • couple • gb
3
below average standard
Cons:

TV didn't work, despite a complaint to reception

2026-05-04 • via Nuitee
D
Donovan • solo_traveller • gb
10
Pros:

The room was very nice and spacious and bathroom very clean.

Cons:

To the rear of the hotel felt it was very open .Not fenced off any could walk in

2026-04-30 • via Nuitee