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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodation in a Georgian Country House
Situated in the picturesque Ironbridge Gorge, the Best Western Valley Hotel offers a luxurious stay in a beautifully preserved Georgian country house. With free Wi-Fi and an award-winning restaurant, guests can indulge in comfort and elegance during their visit.
Award-Winning Restaurant and Stunning Parkland
Indulge in culinary delights at the Chez Maw Restaurant, renowned for its exceptional cuisine and recipient of 2 Rosette awards. Surrounded by European-award-winning parkland that slopes down to the River Severn, the hotel offers a serene and scenic retreat for guests to enjoy.
Individually Designed Rooms with Scenic Views
Each of the 44 en suite rooms at this 3-star country house hotel is uniquely designed, some featuring queen-size or four-poster beds. Guests can revel in wonderful views while experiencing a blend of comfort and sophistication.
Experience luxury, fine dining, and natural beauty at the Best Western Valley Hotel. Book your stay now to immerse yourself in a truly unforgettable getaway.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Room very nice and a good size ... Location is excellent !!!! Didn't get up in time for breakfast ...
For us it was all ok
Very good breakfast. Relaxed atmosphere in an airy room ( it was a heatwave) and Julie looked after us beautifully. We had to change bedroom due to the heat and it was done swiftly. ALL reception staff were excellent.
Can't fault it.
Breakfast was good; cooked breakfast was very good, could have been greater selection for the continental breakfast. Staff were great
Staff were amazing, dinner excellent and all great value
All good
I am planning to visit this Hotel in September. I spoke to Mel at the Hotel to sort out some details of our stay. She was excellent - very helpful indeed!
Location
Refuse to comment
Bedrooms that windows would not fully open.
Rooms with air conditioning did not windows
The location was excellent, so handy for Ironbrige generally and all its attractions and a beautiful walk outside in the park down to the river.
I was concerned about the bannister rail at the top of the long flight of stairs to the very top floor. The banister started too late at the top for easy access to your hand to start down the stairs so you had to lean forward to grab it….. not good for an elderly or slightly unsteady person.
We were given bottled water on our first night with the coffees and teas but not replaced again. I suppose the tap cold water was ok to drink but not usually acceptable.
Otherwise everything was very good .
Location and beautiful building
Heat! Soo hot but the kind staff changed our room late at night
Location excellent. Having stayed at several Best Westerns, breakfast was only ok, staff excellent
Room VERY hot and on the small side, there was a fan provided which had to be on all night, no lift, but help to carry cases was offered
Beautiful hotel in a beautiful setting. Relaxing, chilled and very friendly staff. Food exceptional and our twin bed room with a balcony was perfect in this heat.
Absolutely beautiful location by the side of river in a wooded gorge.
Car charging could be a bit better organised, but we did manage
Assistance with bags going up 2 flights of steps was a godsend.
The room had a beautiful view and was lovely but it was so hot. Only 1 window could be opened, we did have two fans which was good. I think the window should have been opened well before our arrival.
Comfortable room, and bed. Clean, spacious bathroom. Breakfast was good, full English or whatever you chose. Beautiful grounds and a nice walk along the river. Near to the Iron Bridge for touristy photos.
Steep steps for entry but there was a flat entrance further round the building, which I didn't see at first.
Everything else was fine and no complaints.
Locality.
Nothing
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