Kelly Inn Billings

Hotels
8.5 (1816 reviews)
5610 South Frontage Road , Billings , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Pet friendly
Cons:
Cleanliness issues
Noise disturbances
Inconsistent room quality

Categories

Cleanliness
7.75
Some guests reported issues with cleanliness, including dirty towels and a dirty toilet.
Service
9.25
Friendly and efficient staff, though some service-related issues were raised.
Location
9.25
Great location, convenient for activities.
Room Quality
7.75
Mixed feedback with some complaints about noise and uncomfortable beds.
Amenities
8.75
Good amenities like hot breakfast and a pool, though the hot tub needed improvement.
Value for Money
8.25
Adequate value, considered good for the price by many.
Food and Beverage
8.25
Generally good breakfast, but with some complaints about specific food items.
Overall Experience
8.75
Guests enjoyed their stay overall but reported some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:47

Property Description

Spacious Rooms with Upgraded Furniture

Experience comfort and style at Kelly Inn Billings with our spacious rooms featuring upgraded furniture. Relax in a cozy setting designed with your utmost comfort in mind.

Convenient Amenities for a Relaxing Stay

Enjoy a daily continental breakfast, free WiFi, and amenities like a refrigerator, coffee maker, and hairdryer in every room. Unwind in our indoor pool and hot tub, stay active at the gym, and take advantage of our laundry facilities and free on-site parking.

Explore Nearby Attractions

Located just 4 miles from Zoo Montana, and within proximity to Hilands Golf Club, Yellowstone Art Museum, and Billings Logan International Airport, Kelly Inn Billings offers the perfect base for your Montana adventures.

Book now for an unforgettable stay at Kelly Inn Billings!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$10.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1816 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
T
Tomoyo • solo_traveller • us
8
2026-03-05 • via Nuitee
B
Bernadette • family_with_children • us
10
Pros:

The staff was very friendly and welcoming! The breakfast was amazing. The beds were comfortable! My kids loved the waterslide as well... I definitely would stay there again.

Cons:

There wasn't really anything to complain about!

2026-03-04 • via Nuitee
A
Agnese • couple • us
7
Pros:

Great location, pet friendly (free stay), clean

Cons:

LED lights in all lights in the room were annoying

2026-03-03 • via Nuitee
C
Corena • family_with_children • us
7
Pros:

I like how clean it was

Cons:

Staff was a bit too serious and the beds were really hard

2026-03-02 • via Nuitee
G
Goldie • family_with_children • us
10
2026-03-02 • via Nuitee
J
Joshua • family_with_children • us
10
Pros:

Super chill, jet tub was great

2026-03-02 • via Nuitee
A
Anne • solo_traveller • us
7
We were very satisfied and have stayed here a couple times before. They allow dogs so that is great!
Pros:

It is near my daughters place, so convenient for us. I like that they have wood floors, no stained gross carpet, so it is clean, and the room was huge!

Cons:

The lobby is nothing great, and the hallways are a bit dark, dingy.

2026-02-27 • via Nuitee
A
Alexandria • family_with_children • us
10
Nice rooms, clean and heated pool area
Pros:

Everything

Cons:

N/A

2026-02-23 • via Nuitee
S
sabbu • couple • us
5
2026-02-23 • via Nuitee
J
Jennifer • solo_traveller • us
5
2026-02-14 • via Nuitee
P
Paula • couple • us
7
Nice room in the area we requested. Fairly quiet area
Pros:

Convenient location, affordable rates

Cons:

Breakfast bar wasn’t kept filled & cleaned after spills, crumbs etc.

2026-02-14 • via Nuitee
M
Mulvihill • family_with_children • us
8
2026-02-13 • via Nuitee
M
Molly • extended_group • us
10
2026-02-12 • via Nuitee
A
Amanda • family_with_children • us
9
Pros:

Everything!!

Cons:

Nothing really

2026-02-09 • via Nuitee
L
Lang • couple • us
8
2026-02-08 • via Nuitee
N
Nash • family_with_children • us
10
Even if we have to come back just to use the pool, we'll be back!
Pros:

I'm all about giving credit where it's due and if I have a vote for employee of the month my vote will go to September! She was fantastic! Nothing but positive vibes and very accommodating! Exactly the kind of person you are working at the front desk of any establishment?

Cons:

That I had to check out!

2026-01-31 • via Nuitee
L
Lenita • family_with_children • us
10
Pros:

Large room, good breakfast.

2026-01-26 • via Nuitee
R
Rickie • couple • us
7
Was a nice visit, would like to come back if rooms are cleaner.
Pros:

Staff was nice
Clean bathroom
Clean pool and hot-tub

Cons:

Soda cans on floor empty under air conditioner.
Floor was dirty and a lot of black hair in bed.
Old cigarette on inside of window sill.

2026-01-26 • via Nuitee
R
Rebecca • extended_group • us
8
2026-01-26 • via Nuitee
J
Joshua • couple • us
10
Cons:

The beds were hard. That’s it, great place. A sauna would be awesome too

2026-01-26 • via Nuitee