Kelly Inn Billings

Hotels
8.5 (1830 reviews)
5610 South Frontage Road , Billings , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Pet friendly
Cons:
Cleanliness issues
Noise disturbances
Inconsistent room quality

Categories

Cleanliness
7.75
Some guests reported issues with cleanliness, including dirty towels and a dirty toilet.
Service
9.25
Friendly and efficient staff, though some service-related issues were raised.
Location
9.25
Great location, convenient for activities.
Room Quality
7.75
Mixed feedback with some complaints about noise and uncomfortable beds.
Amenities
8.75
Good amenities like hot breakfast and a pool, though the hot tub needed improvement.
Value for Money
8.25
Adequate value, considered good for the price by many.
Food and Beverage
8.25
Generally good breakfast, but with some complaints about specific food items.
Overall Experience
8.75
Guests enjoyed their stay overall but reported some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:47

Property Description

Spacious Rooms with Upgraded Furniture

Experience comfort and style at Kelly Inn Billings with our spacious rooms featuring upgraded furniture. Relax in a cozy setting designed with your utmost comfort in mind.

Convenient Amenities for a Relaxing Stay

Enjoy a daily continental breakfast, free WiFi, and amenities like a refrigerator, coffee maker, and hairdryer in every room. Unwind in our indoor pool and hot tub, stay active at the gym, and take advantage of our laundry facilities and free on-site parking.

Explore Nearby Attractions

Located just 4 miles from Zoo Montana, and within proximity to Hilands Golf Club, Yellowstone Art Museum, and Billings Logan International Airport, Kelly Inn Billings offers the perfect base for your Montana adventures.

Book now for an unforgettable stay at Kelly Inn Billings!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$10.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1830 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
B
Bock solo_traveller us
8
2026-04-18 via Nuitee
S
Sylvia solo_traveller us
8
Pros:

Beds were clean, pool was warm and clean.

Cons:

Missed the bathroom floor and food crumbs on floor in room

2026-04-15 via Nuitee
D
Dawn couple us
5
2026-04-14 via Nuitee
M
Meagan family_with_children us
6
The girl working the front desk was very nice. I can’t remember her name, but she was very sweet. Hotel is nice, our sho
Pros:

Right off the highway and there is a Cracker Barrel located right behind the hotel! We didn’t get to use the pool because we got in late (pool was still open, we were just exhausted) and left early, but it looked awesome and had a slide!

Cons:

No complaints

2026-04-13 via Nuitee
K
Kristen solo_traveller us
8
2026-04-13 via Nuitee
R
Renata family_with_children us
3
Disappointed
Pros:

Nice staff, good location

Cons:

Filthy dirty sheets and mattress. Bad breakfast. Dirty hallways, old elevator. Tiny pool.

2026-04-12 via Nuitee
A
anne solo_traveller us
10
Worth it.
Pros:

Front desk staff was awesome.

Rooms were clean and quiet .

WiFi worked well

2026-04-11 via Nuitee
I
Icazuriaga family_with_children us
6
It was decent. Would definitely stay again, I’d just pick a different room.
Pros:

The location is perfect access to the freeway, also love the room for my dogs outside.

Cons:

It was pretty noisy this time around. Our beds definitely felt like a full size vs the Double Queen it was supposed to be? Either way, the top blanket had some sauce that was still on it and seemed unwashed. Other than that it was just what we needed.

2026-04-11 via Nuitee
M
Marquita family_with_children us
5
2026-04-09 via Nuitee
R
Randi L couple us
10
2026-04-09 via Nuitee
K
Kindel family_with_children us
10
2026-04-08 via Nuitee
K
Kindel family_with_children us
10
2026-04-08 via Nuitee
T
Tralee family_with_children us
8
Pros:

Location, room was very nice, breakfast was good, the motel was clean

Cons:

No complaints

2026-04-07 via Nuitee
R
Ron couple ca
8
Basically all.good but odd policy or odd staff decision to locate dogs on 3rd floor????
Pros:

Nice room clean

Cons:

They put dog rooms on 3rd floor and farthest from.exits... When pretty much all facilities do the opposite... Very odd

2026-04-07 via Nuitee
J
Jardinski family_with_children us
9
Definitely recommend
Pros:

The room was very spacious clean and comfortable. Very nice staff, clean pool and nice overall hotel

Cons:

Someone spilled a coffee in the elevator and we told the desk and they gave us towels to clean it up....

2026-04-05 via Nuitee
D
David couple ca
9
good hotel, friendly and helpful staff and great location
Pros:

The room was very spacious and comfortable. The breakfast was okay, a good choice of options.
the location is great, just off the highway and next door to the cracker barrel restaurant, so did not have to drive for dinner!

Cons:

the sink was in the main room not the bathroom, which was quite small.

2026-04-05 via Nuitee
K
Kindel family_with_children us
10
2026-04-05 via Nuitee
I
Icazuriaga family_with_children us
8
We really liked it a lot!!
Pros:

I really loved that there was Juice, cereal and milk available when I was going to bed. I also REALLY loved the location as I have dogs that love to run. It’s located near fields and is pretty quiet. (Bring your own poop bags)

2026-04-04 via Nuitee
E
Emerson family_with_children us
9
Pros:

Room nice large queen bed
Happy

Cons:

3rd floor but they have elevator.

2026-04-02 via Nuitee
R
Rachel family_with_children us
10
Pros:

Friendly helpful staff, clean and very nice size rooms.

2026-04-02 via Nuitee