Kelly Inn Billings

Hotels
8.5 (2000 reviews)
5610 South Frontage Road , Billings , us
+14062489800

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Pet friendly
Cons:
Cleanliness issues
Noise disturbances
Inconsistent room quality

Categories

Cleanliness
7.75
Some guests reported issues with cleanliness, including dirty towels and a dirty toilet.
Service
9.25
Friendly and efficient staff, though some service-related issues were raised.
Location
9.25
Great location, convenient for activities.
Room Quality
7.75
Mixed feedback with some complaints about noise and uncomfortable beds.
Amenities
8.75
Good amenities like hot breakfast and a pool, though the hot tub needed improvement.
Value for Money
8.25
Adequate value, considered good for the price by many.
Food and Beverage
8.25
Generally good breakfast, but with some complaints about specific food items.
Overall Experience
8.75
Guests enjoyed their stay overall but reported some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:47

Property Description

Spacious Rooms with Upgraded Furniture

Experience comfort and style at Kelly Inn Billings with our spacious rooms featuring upgraded furniture. Relax in a cozy setting designed with your utmost comfort in mind.

Convenient Amenities for a Relaxing Stay

Enjoy a daily continental breakfast, free WiFi, and amenities like a refrigerator, coffee maker, and hairdryer in every room. Unwind in our indoor pool and hot tub, stay active at the gym, and take advantage of our laundry facilities and free on-site parking.

Explore Nearby Attractions

Located just 4 miles from Zoo Montana, and within proximity to Hilands Golf Club, Yellowstone Art Museum, and Billings Logan International Airport, Kelly Inn Billings offers the perfect base for your Montana adventures.

Book now for an unforgettable stay at Kelly Inn Billings!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$10.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2000 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
V
vittoria • solo_traveller • us
8
2026-07-04 • via Nuitee
R
Ron • extended_group • ca
8
2026-07-03 • via Nuitee
A
Amber • solo_traveller • us
7
It worked for what we needed.
Pros:

Kids loved the pool slide. I liked the cleanliness and proximity to planes in town.

Cons:

Small pool, loud hotel and traffic noises.

2026-07-03 • via Nuitee
D
Douglas • solo_traveller • us
8
2026-07-02 • via Nuitee
C
Connie • solo_traveller • us
10
2026-07-02 • via Nuitee
S
stein812026 • Business • Glasgow, Montana
6
The stay was pleasant and like the room.
Pros:

The mattress needs to be replaced it is as hard has the floor! As many times as the bed gets used, their mattress does need to be replaced once a year. We have stayed in two different rooms on the floor 120 and 118 both rooms. The bed is hard as the floor is we like staying there because it’s the pet friendly. We usually come for doctor appointments.

2026-07-01 • via Tripadvisor
L
Lori • solo_traveller • us
9
2026-07-01 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Location was great for off and on I90

Cons:

Elevator floor was filthy

2026-06-30 • via Nuitee
A
Amanda • family_with_children • us
4
Pros:

Biscuits and gravy my favorite.

Cons:

Gravy 2nd morning was cold. Beds were hard as rocks.

2026-06-30 • via Nuitee
K
Kimberley • couple • us
10
Medical trip
Pros:

We love this hotel! Good service, comfy beds. It’s nice that it’s next to Cracker Barrel.

Cons:

N/A

2026-06-29 • via Nuitee
W
wayne • solo_traveller • gb
6
Pros:

Staff - breakfast

Cons:

Pets barking thru the night - do not agree with pets in hotel rooms

2026-06-28 • via Nuitee
E
EMMANUEL • solo_traveller • br
10
Pros:

Hospitalidade.

Cons:

---

2026-06-28 • via Nuitee
B
Brandi • family_with_children • us
9
Clean rooms, comfortable beds and the best staff.
Pros:

The property was well located for easy access

2026-06-27 • via Nuitee
L
lisa • solo_traveller • us
10
2026-06-27 • via Nuitee
B
Brandi • solo_traveller • us
10
2026-06-27 • via Nuitee
V
Valee • family_with_children • us
10
2026-06-27 • via Nuitee
G
Goldie • solo_traveller • us
10
2026-06-27 • via Nuitee
J
Jill • couple • us
5
Very loud motel. We got no sleep at all.
Pros:

Location

Cons:

It was so loud. Doors slamming all night long, kids running up and down the hall way past 11 pm. You could hear the guy next to us toilet seat go up and down and him peeing.
Dog area was full of huge dog poop.

2026-06-26 • via Nuitee
J
Jayce Wolf • solo_traveller • us
2
Pros:

I liked how nice the staff was.

Cons:

It was dirty. The bathroom was gross. The bed had blood on the sheets and on the protective cover under, so it indicated it was never changed. Floors were nasty as tho it was never vacuumed.

2026-06-25 • via Nuitee
C
Catherine • solo_traveller • us
5
Pros:

Bed and pillows were comfortable.

Cons:

Door to our room wasn't locked when we checked in. Realized that it was probably due to needing to really yank it closed for the lock to click. Room smelled kind of bad when we got there as well. Sink being outside the bathroom was a bit inconvenient. No sound isolation from hall so woken up pretty early by doors slamming and people talking in the hall.
But for us the biggest negative was being told verbally, asked to sign a paper acknowledging, and having it written on our key packet that they weren't responsible to any lost/stolen/damaged items and/or vehicle. I went to bed paranoid I'd wake up to my car window smashed in. Nothing happened but the 3x reiteration really made me wonder what kind of neighborhood we were in.

2026-06-25 • via Nuitee