Best Western Elko Inn

Hotels
•
Best Western
7.3 (351 reviews)
1930 Idaho Street , Elko , US
+1 775-738-8787

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient, well-located near shops/restaurants
Many guests reported rooms being clean and comfortable
Free/adequate breakfast appreciated
Good option for a quick stop or road-trip overnight
Cons:
Pool/hot tub closed or under renovation and not clearly communicated
Rooms are dated and show wear (mattress divots, peeling paint, low ceilings)
Vending/ice machines out of order; some noisy appliances (fridge, toilet)
Occasional odors and maintenance/cleaning issues in halls or specific rooms

Categories

Cleanliness
7.7
Mixed signals: several guests explicitly called rooms clean and comfortable, but others reported paint flecks, odd smells in hallways/rooms, and tired carpeting — overall slightly above average due to multiple positive cleanliness mentions tempered by specific cleanliness issues.
Service
8.8
Few direct comments about staff/service; no widespread complaints about check-in/staff behavior. One notable service/communication issue was lack of notice about pool/hot tub closures, but otherwise service appears standard for this hotel tier.
Location
8.7
Consistently praised: multiple reviews mention a convenient, well-located property near shops and restaurants — a clear strength of the hotel.
Room Quality
5.5
Frequently criticized: guests reported outdated rooms, low ceilings, worn bedding and mattresses with noticeable divots, peeling paint in tubs, and noisy fixtures (toilet, fridge) — room condition is a clear weakness.
Amenities
5.3
Poor to below average: repeated complaints that the pool and hot tub were closed/under renovation and not properly communicated; vending/ice machines out of order. Breakfast available but amenities overall were disappointing.
Value for Money
7.4
Mixed: some guests felt the stay was adequate for a quick stop, while others were 'extremely disappointed' given the cost and unexpected amenity closures. Overall slightly above target given convenience and included breakfast for some families.
Food and Beverage
7.7
Generally described as 'fine' or 'correct' — free/adequate breakfast was mentioned positively by several guests, with no major complaints about food service.
Overall Experience
7.3
Overall mixed but leaning average: convenient location and acceptable breakfast/cleanliness for some, offset by outdated rooms, amenity closures, and spotty maintenance — yields an overall middling experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Indulge in Comfort and Convenience

Relaxation and Recreation: Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay active at the well-equipped gym or socialize at the weekly customer appreciation event.

Modern Amenities: Experience comfort in spacious rooms with flat-screen TVs, microwave, refrigerator, and coffee facilities. Air conditioning ensures a pleasant stay.

Prime Location: Just a short walk from the Red Lion Casino and Elko Convention Center, with easy access to Interstate 80. Explore local dining and shopping options within walking distance.

Book now for a memorable stay at the Best Western Elko Inn.

Important information:

Please note: An American sign language interpreter is available at this hotel.

Please note that between June 30, 2025 and July 7, 2025, the following facilities are unavailable: Pool and Hot tub.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EKO

Location

Guest Reviews

7.3
Based on 351 reviews
Cleanliness: 7.7
Service: 8.8
Location: 8.7
Room Quality: 5.5
Amenities: 5.3
Value for Money: 7.4
Food and Beverage: 7.7
Overall Experience: 7.3
S
Sannie • family_with_children • us
5
2026-11-02 • via Nuitee
K
Kaitlyn • couple • us
5
2026-10-31 • via Nuitee
N
Natalia • solo_traveller • us
6
Just ok.
Pros:

There was hot tub on renovation however it was not indicated when we booked. Uncomfortable high pillows, no size choices. Low ceilings overhead, outdated everything

Cons:

Good location. Clean. Breakfast is ok.

2026-10-26 • via Nuitee
M
Mary • solo_traveller • us
9
Clean, comfortable, conveniently located hotel.
Pros:

It was comfortable, clean, and conveniently located. The breakfast was fine.

Cons:

It is not an exciting place - a good stop on a road trip, not a destination.

2026-10-21 • via Nuitee
T
Tracy • solo_traveller • us
9
2026-10-15 • via Nuitee
J
John R • couple • us
4
Needs some renovation. Everything felt tired and worn out.
Cons:

Bed, bedding, carpets all were tired looking.

2026-10-14 • via Nuitee
S
SERGE • couple • fr
7
étape d'une nuit dans un hôtel confortable propre et bien situé
Pros:

bien situé près de commerces et restaurants accessibles même à pieds , petit déjeuner correct , chambre confortable mais ensemble un peu ancien .

Cons:

piscine vidée inutilisable lors de notre séjour , Un message pour nous an avertir et une proposition de compensation aurait été appréciés

2026-10-12 • via Nuitee
C
Codie • family_with_children • us
6
Quite, clean, refreshing, and easy
Pros:

The rooms were clean and comfortable. It was nice just to check in and go right to sleep. We got in late and was exhausted so glad the room was quiet and clean.

Cons:

I actually booked it for the pool. On the website it said nothing about it being under construction. Was pretty upset about cancelled but was too exhausted to do that and book somewhere else. My kids were very disappointed and honestly so was I. On booking every other hotel had a note saying if the pools were available. So I was a bit surprised to find that out when I checked in.

2026-10-12 • via Nuitee
K
Kathy • family_with_children • us
8
It worked for our needs, but disappointed that the pool wasn’t in service.
Pros:

It was a convenient location for our needs and big enough for our family. Also liked the free breakfast.

Cons:

That the pool and hot tub were closed.

2026-09-16 • via Nuitee
H
Hernandez • solo_traveller • us
10
2026-09-16 • via Nuitee
A
Anne • couple • us
3
Okay in a pinch
Pros:

We just needed a place to sleep on our way through, so this place was fine, but the facility is very old and very decrepit. The sheets were clean, but the mattress should have been changed out a long time ago - literally two very noticeable divots on each side of the bed where thousands of previous guests have slept. And the bath tub - the actual tub, not the walls, had been painted and large patches of the paint were peeling off - so I did not take a shower. There were paint flecks all over the bathroom and the room in general where previous guests had tracked them and the cleaning crew had been unable to vacuum them up.

Cons:

We just needed a place to sleep on our way through, so this place was fine, but the facility is very old and very decrepit. The sheets were clean, but the mattress should have been changed out a long time ago - literally two very noticeable divots on each side of the bed where thousands of previous guests have slept. And the bath tub - the actual tub, not the walls, had been painted and large patches of the paint were peeling off - so I did not take a shower.

2026-09-15 • via Nuitee
S
Stacey • family_with_children • us
2
For the amount of money we spent to stay there we were extremely disappointed.
Pros:

Location was fine

Cons:

Rooms were not very clean. Hallways and rooms smelled funny. Pool was closed for renovation - not advertised. Cigarette butts all over the ground outside. Garbages outside were overflowing

2026-09-15 • via Nuitee
T
Tim • couple • us
8
Elko is an amazing place to visit. One of the original Nevada settlements with a rich history.
Cons:

Toilet was running every few minutes which was disturbing during sleep. Refrigerator was also loud.

2026-09-11 • via Nuitee
S
Samuel • family_with_children • us
3
Not the worst but will definitely not stay again
Pros:

I liked that the room was clean

Cons:

I didn’t like that all the vending machines I found where all out of order including the ice machines. Also the tv did not work and there was no internet connection. The ac unit would make a really loud horrible rattling sound when turned on which made it impossible to sleep so I kept it off and it made the whole room hot.

2026-09-08 • via Nuitee
E
Emily • couple • us
7
While I appreciated the good location, service, and breakfast, the condition of the bathtub was unacceptable. I strongly
Pros:

Overall, my stay was pleasant. The location was very good, the service was good, and the breakfast was delicious.

Cons:

However, I was extremely disappointed by the cleanliness of the bathroom, particularly the bathtub. The tub was not properly cleaned and was clearly below the standard I would expect from a hotel. Cleanliness should be a basic priority, especially in a bathroom, and this issue significantly affected my overall impression of the stay.

2026-09-07 • via Nuitee
S
Samuel • solo_traveller • us
7
Pros:

Price and location

Cons:

Pool was closed

2026-09-07 • via Nuitee
J
Janet • solo_traveller • us
7
2026-09-05 • via Nuitee
C
Cruz • solo_traveller • us
10
Pros:

The hotel across the board was excellent.

2026-09-05 • via Nuitee
M
Myrna • couple • us
7
Good
Cons:

Just a comment about a torn bedsheet

2026-09-02 • via Nuitee
S
Schroeder • couple • us
6
2026-08-25 • via Nuitee