Best Western Plus CottonTree Inn

Hotels
•
Best Western Plus
8.2 (413 reviews)
900 Lindsay Boulevard , Idaho Falls , US
+1 208-523-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast with hot and cold options
Friendly, welcoming and accommodating staff
Convenient location (near highway, airport, waterfront, restaurants)
Comfortable rooms and beds for many guests
Indoor pool and hot tub
Clean rooms reported by several guests
Accessible / pet-friendly and working AC
Cons:
Noise issues (highway, hallways, parking, noisy kids)
Breakfast items/variety sometimes limited and not refilled
Occasional room odor or cleanliness lapses (garlic smell, sheets)
Inconsistent courtesy from some breakfast staff
Some rooms had issues (hard bed for some, dull lighting, stuck window, small bathroom fixture)
At least one guest needed to change rooms due to smell

Categories

Cleanliness
7.9
Generally reported as clean in many reviews, but several guests noted issues (room smelled like garlic, sheets placed inside-out, and at least one room change due to odor), so slight downgrade from perfect cleanliness.
Service
8.4
Staff repeatedly praised as very friendly, welcoming and accommodating (help with late check-out, especially for a pet); isolated reports of unfriendly breakfast staff and a few front-desk timing/noise incidents temper the score.
Location
8.6
Multiple mentions of a very convenient location (near highway, airport, waterfront and restaurants) and good access to local sites; some trade-offs noted with highway/gas station noise impacting nights.
Room Quality
7.7
Rooms described as large and comfortable by many, with working AC and comfortable beds for most; however a number of issues were reported (hard bed for one guest, dull sink lighting, noisy halls/parking, stuck window, small bathroom fixture) leading to a below-target adjustment.
Amenities
8.4
Indoor pool and hot tub praised (hot tub actually hot), AC and accessibility noted positively; breakfast area capacity/stock issues affect perceived amenity delivery but core amenities are good.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
8.1
Breakfast is frequently called out positively (good selection, protein options, waffles available), though there are repeated complaints about limited variety, items not being refilled, and occasional dry waffles — overall good but not flawless.
Overall Experience
8.3
Majority of stays described as pleasant and worth repeating, with strong service and breakfast contributing; noise issues, some rude patrons and occasional service lapses at breakfast slightly detract from the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Prime Location near Snake River
Located adjacent to the Snake River boat dock, Best Western Plus CottonTree Inn offers a prime location for water enthusiasts.

Luxurious Amenities
Indulge in the indoor pool, hot tub, and spa baths available in select rooms. Each spacious room also features free Wi-Fi, a flat-screen TV with HBO, and convenient tea/coffee-making facilities.

Convenient Facilities
Start your day with a full hot breakfast and enjoy freshly baked cookies daily. Stay active in the fitness center, freshen up your clothes at the guest launderette, and benefit from the 24-hour reception for all your needs.

Book your stay at Best Western Plus CottonTree Inn for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IDA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.2
Based on 413 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.6
Room Quality: 7.7
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8.1
Overall Experience: 8.3
H
Harold • couple • ca
8
Very disappointed that my request to be on main floor and close to front desk was ignored and that they hadn’t even rece
2026-10-30 • via Nuitee
L
Larry • couple • ca
9
Great choice for a short stay.
Pros:

Good location and good breakfast. Comfortable bed.

Cons:

All was good.

2026-10-25 • via Nuitee
K
Kyson • couple • us
1
2026-10-22 • via Nuitee
C
Corey • solo_traveller • us
9
Pros:

Right across the street from a gas station and right off the highway is ideal. Nice big room with a comfortable bed. Staff was very friendly.

Cons:

Sink lighting was a little dull and as a women was not ideal. Could hear a lot of hall/other room and even parking lot noise.

2026-10-17 • via Nuitee
S
stephane • solo_traveller • fr
8
Pros:

Hotel standard très proche de la promenade le long des chutes.

2026-10-12 • via Nuitee
B
Baum4467 • solo_traveller • us
9
Pros:

Good breakfast. Nice location to explore town and surrounding areas.

2026-10-10 • via Nuitee
M
Michael • couple • us
8
2026-10-09 • via Nuitee
T
Ty • solo_traveller • us
8
Pros:

Very clean & comfortable.

Cons:

Nothing

2026-10-08 • via Nuitee
S
Sofia • couple • us
9
Pros:

Accessible. Inside pool. Breakfast

2026-10-08 • via Nuitee
C
Christine • couple • fr
8
2026-10-07 • via Nuitee
V
Vickie • solo_traveller • us
7
2026-09-16 • via Nuitee
K
Katrina • family_with_children • us
5
Pros:

Breakfast bar was out of a few things, they refused to refill those things, still over a hour remaining til breakfast closed.

Cons:

Room smelt like garlic, window was stuck open so it was cold and just heard highway all night, also sheets were put on inside out, didn’t feel clean

2026-09-11 • via Nuitee
V
Van De Borne • solo_traveller • nl
8
Pros:

Grote kamers, mooie locatie aan het water

Cons:

Kleine ontbijtruimte, weinig variatie. Ontbijt was tot 9u, om half negen gevraagd om bij te vullen, dit werd niet meer gedaan. Als we om 9u gingen navragen was het personeel heel onvriendelijk, ontbijt is gedaan kregen we als antwoord.

2026-09-08 • via Nuitee
J
Jack • solo_traveller • us
8
2026-08-15 • via Nuitee
S
Slorey • couple • us
9
2026-08-08 • via Nuitee
D
David • couple • us
10
Peaceful and comfortable
Pros:

Breakfast helped us get off to a fast start.

2026-08-05 • via Nuitee
A
Amber • couple • us
8
Very nice and comfortable
Pros:

Staff was wonderful!

Cons:

N/A

2026-08-04 • via Nuitee
G
Gary • solo_traveller • us
7
2026-08-03 • via Nuitee
W
William • couple • us
8
Very friendly staff breakfast was good, waffles kind of dry..
Pros:

The bed was very comfortable

Cons:

The very short “squatty potty”

2026-08-03 • via Nuitee
M
Mathieu • family_with_children • be
8
Hôtel confortable et idéal pour une étape sur la route de Yellowstone
2026-08-03 • via Nuitee