Best Western Sunland Park Inn

Hotels
•
Best Western
8.2 (333 reviews)
1045 Sunland Park Drive , El Paso , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise from outside

Categories

Cleanliness
7.16
Several mentions of lack of cleanliness, including dirty bathrooms and unclean sheets.
Service
9.13
Positive feedback on front desk staff's helpfulness and understanding.
Location
9.17
Positive remarks regarding convenient location close to attractions.
Room Quality
8.12
Good room quality but noted issues such as noise and unpleasant smells in some reviews.
Amenities
7.65
Some positive comments on breakfast, but issues with coffee maker and lacking breakfast portions.
Value for Money
8.11
Considered budget-friendly for a short stay, but some dissatisfaction regarding services provided.
Food and Beverage
8.16
Generally positive about the breakfast, though some felt portions could be larger.
Overall Experience
8.13
Mixed experiences overall, with good aspects but notable shortcomings affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:39

Property Description

Convenient Location
Situated just off Interstate 10, the Best Western Sunland Park in El Paso offers easy access to nearby attractions such as the Sunland Park Racetrack and Casino.

Comfortable Accommodations
Relax in rooms equipped with modern amenities including free WiFi, a microwave, fridge, and coffee maker. Unwind in the simple yet cozy décor and spacious seating area provided in each room.

Leisure and Business Facilities
Enjoy complimentary access to the outdoor pool, perfect for a refreshing dip. Need to catch up on work? Visit the on-site business center. Plus, rest assured with 24-hour assistance from our dedicated hotel staff.

Book your stay now at the Best Western Sunland Park for a convenient and comfortable experience in El Paso!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$12 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 333 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
L
Lee • solo_traveller • us
10
Thanks Guss! Super customer relations and very helpful 👍 5 star emplyee
Pros:

I didn't get to the breakfast area until it was almost over... so so there wasn't much there

Cons:

I don't have a thing to say bad because I was too late to experience

2026-02-08 • via Nuitee
E
Erika • extended_group • us
1
2026-01-30 • via Nuitee
R
Rafael • solo_traveller • mx
6
Cons:

Relación calidad/precio buena, solamente el punto negativo que pondría es que en mi experiencia no sé si por equivocación pero no tenian ni una botella de agua potable en la habitación. El resto estuvo bien.

2026-01-26 • via Nuitee
C
Carlos • family_with_children • us
4
It was ok. 6 out of 10
Pros:

Breakfast was good. Except for the part that the staff would only bring out really small portions. I had to wait multiple times just to get food. The person in the front desk did an amazing job though. He helped in any way possible. Shout out to him. Can’t think of his name though.

Cons:

Bigger portions of breakfast when serving. And the only thing I was disappointed in was the pool was already shut down for the year. That was the main reason we picked that hotel. We paid for 5 nights but immediately cancelled the rest. Stayed only one night

2026-01-20 • via Nuitee
R
Ralph • couple • us
10
Great time
Pros:

Breakfast was awesome

Cons:

No negatives

2026-01-20 • via Nuitee
B
Belen • family_with_children • us
1
Not good
Pros:

Price was good

Cons:

This was one of the worst hotel experiences I’ve ever had. The room was not clean, and the air conditioning barely worked — instead of cooling the room, it left the air feeling damp, musty, and hard to breathe. It was so uncomfortable and unhealthy that I couldn’t even stay the night, even though I had already paid for three nights. I had to leave because the air quality was making me feel sick, and afterward I developed pneumonia. I would not recommend this hotel to anyone until they fix their ventilation, improve cleanliness, and take better care of their rooms.

2026-01-19 • via Nuitee
S
Sally • family_with_children • us
10
Pros:

Clean, friendly staff

Cons:

None

2026-01-13 • via Nuitee
D
David • couple • us
8
The daily rate was affordable and fit the price of the average hotel.
Pros:

Location. Nice showers and bathroom was clean. Lighting was low but nice overall.

Cons:

The bed were somewhat uncomfortable. Too high off the ground. Pillows needed to be swapped out for new ones.

2026-01-08 • via Nuitee
J
Jorge • family_with_children • us
10
Pros:

Breakfast was good

Cons:

The sofa mattress was not comfortable

2026-01-08 • via Nuitee
G
Gabriela • couple • mx
3
Pros:

Location

Cons:

Dirty room bad breakfast I really didnt like the service

2026-01-07 • via Nuitee
J
Javier • couple • mx
10
2026-01-07 • via Nuitee
M
Michelle • family_with_children • mx
10
2026-01-06 • via Nuitee
M
Marte Corona • family_with_children • mx
10
2026-01-05 • via Nuitee
C
Carla • couple • us
10
2026-01-04 • via Nuitee
E
Emma • solo_traveller • mx
10
Excellent
Pros:

Location

2026-01-04 • via Nuitee
O
Oralia • extended_group • us
10
2026-01-02 • via Nuitee
J
Jaime • family_with_children • mx
10
Pros:

Todo

Cons:

El deposito, se pagaron con tarjeta no lo regresan al momento

2025-12-31 • via Nuitee
R
ricardo • family_with_children • mx
9
Pros:

cerda de mall

Cons:

nada en especial

2025-12-31 • via Nuitee
M
Mariano Javier • family_with_children • mx
7
Buena ubicación
Pros:

Buena ubicación y habitación grande

Cons:

No estaba limpio el baño detrás de la puerta y el refrigerador estaba con la comida del anterio, así como que le faltaba trapear, lo demás bien, desayuno rico y buena ubicación y cama limpia

2025-12-28 • via Nuitee
K
Kaitlin • family_with_children • us
3
Pros:

A place to sleep

Cons:

Dirty. Very noisy. Pull out sofa mattress disgusting. No sheets for it also. Coffee maker missing the piece you need to make coffee. Light in bathroom broken.

2025-12-27 • via Nuitee