Best Western Sunland Park Inn

Hotels
•
Best Western
8.2 (393 reviews)
1045 Sunland Park Drive , El Paso , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise from outside

Categories

Cleanliness
7.16
Several mentions of lack of cleanliness, including dirty bathrooms and unclean sheets.
Service
9.13
Positive feedback on front desk staff's helpfulness and understanding.
Location
9.17
Positive remarks regarding convenient location close to attractions.
Room Quality
8.12
Good room quality but noted issues such as noise and unpleasant smells in some reviews.
Amenities
7.65
Some positive comments on breakfast, but issues with coffee maker and lacking breakfast portions.
Value for Money
8.11
Considered budget-friendly for a short stay, but some dissatisfaction regarding services provided.
Food and Beverage
8.16
Generally positive about the breakfast, though some felt portions could be larger.
Overall Experience
8.13
Mixed experiences overall, with good aspects but notable shortcomings affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:39

Property Description

Convenient Location
Situated just off Interstate 10, the Best Western Sunland Park in El Paso offers easy access to nearby attractions such as the Sunland Park Racetrack and Casino.

Comfortable Accommodations
Relax in rooms equipped with modern amenities including free WiFi, a microwave, fridge, and coffee maker. Unwind in the simple yet cozy décor and spacious seating area provided in each room.

Leisure and Business Facilities
Enjoy complimentary access to the outdoor pool, perfect for a refreshing dip. Need to catch up on work? Visit the on-site business center. Plus, rest assured with 24-hour assistance from our dedicated hotel staff.

Book your stay now at the Best Western Sunland Park for a convenient and comfortable experience in El Paso!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$12 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 393 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
N
Nava • solo_traveller • mx
10
2026-07-25 • via Nuitee
M
Martha • family_with_children • us
1
The worst experience in hotels i have atayed
Pros:

Nothing

Cons:

They don’t have the services the say online, the receptionist was rude and laughing after we asked him questions it was a BAD experience this hotel is not worth it, look for another hotel DO NOT go to this one

2026-07-25 • via Nuitee
M
Metcalf • solo_traveller • us
7
Pros:

Great breakfast! Clean room

Cons:

No towels in room. Took forever to check in. Loud.

2026-07-19 • via Nuitee
H
HERNANDEZ • solo_traveller • mx
8
2026-07-15 • via Nuitee
A
Alma • couple • us
10
Buena
2026-07-11 • via Nuitee
L
Laura • extended_group • mx
10
I definitely stay again here
Pros:

Breakfast was very good
Rooms are renovated and very clean

Cons:

The outside looks old

2026-07-10 • via Nuitee
K
Kasey • solo_traveller • us
8
2026-07-08 • via Nuitee
J
Jose Rafael • solo_traveller • mx
9
Pros:

Las camas eran bastante cómodas, al igual que las habitaciones

2026-07-07 • via Nuitee
L
L3031NYnancyg • Couples • Marana, Arizona
10
Clean, comfortable, convenient
Pros:

Upon a recommendation from a friend, we chose this Best Western for a stop as we passed through El Paso. It was very conveniently located off the freeway and it was close to dining options. It was very hot, but inside our room it was cool and the AC was relatively quiet. The room was large and it was very clean. The bed was comfortable. We had breakfast in the breakfast room and I thought that having a Texas- shaped waffle iron was a fun idea! The gentleman at the desk when we checked in was nice and we appreciated the bottled water and treats we received.

2026-07-05 • via Tripadvisor
A
Angelica • solo_traveller • mx
10
Pros:

El cuarto estaba limpio
Las instalaciones nuevas

Cons:

Casi no tiene cajones de estacionamiento
Las almohadas estan muy pequeñas

2026-07-03 • via Nuitee
C
CHRISTIAN • family_with_children • mx
10
SIEMPRE QUE ME HE QUEDADO MUY AGUSTO EL DESAYUNO MUY RICO Y SIEMPRE EL PERSONAL AMABLE
Pros:

LAS CAMAS SIMPRE SUPER COMODAS

2026-06-30 • via Nuitee
M
MARIA LISA • extended_group • us
7
okay for short stay
Pros:

good breakfast, some dining nearby

Cons:

location was a bit far from Sun Bowl

2026-06-30 • via Nuitee
M
Marco Antonio • solo_traveller • mx
9
Pros:

La comodidad de las camas el desayuno muy completo

Cons:

La alberca estaba cerrada

2026-06-28 • via Nuitee
M
Manuel Guillermo • solo_traveller • mx
6
2026-06-26 • via Nuitee
D
Daniel • family_with_children • us
8
2026-06-26 • via Nuitee
B
Brian • couple • us
9
Very enjoyable
Pros:

The staff was always helpful with questions and very courteous.

2026-06-16 • via Nuitee
L
Lundy • family_with_children • us
7
Pros:

It didn’t come with the room reservation and we didn’t know that until after we checked in. 3 weeks with no free breakfast was tough.

Cons:

The beds were extremely uncomfortable. Suffering from back pain

2026-06-15 • via Nuitee
K
Kasey • solo_traveller • us
9
Staff friendly comfortable and clean, I’ll be back !!
Pros:

Very clean but needs better parking

Cons:

Cleanliness
Spacious grooms
Staff is awesome and very helpful

2026-06-15 • via Nuitee
T
Tina • solo_traveller • mx
5
Pros:

I like the very comfortable bed.
And I like the very tasty breakfast. It was absolutely delicious.

Cons:

There was Not a Bible in the room.
And after I showered I walked barefoot.
And my feet where dirty I had to washed them again. The floor was not clean.

2026-06-01 • via Nuitee
R
Ramírez Urbina • solo_traveller • mx
9
Pros:

La ubicación exelente, cómodo un poco pequeña la habitación

Cons:

El horario del desayuno termina pronto

2026-06-01 • via Nuitee