Best Western Sunland Park Inn

Hotels
•
Best Western
8.2 (354 reviews)
1045 Sunland Park Drive , El Paso , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise from outside

Categories

Cleanliness
7.16
Several mentions of lack of cleanliness, including dirty bathrooms and unclean sheets.
Service
9.13
Positive feedback on front desk staff's helpfulness and understanding.
Location
9.17
Positive remarks regarding convenient location close to attractions.
Room Quality
8.12
Good room quality but noted issues such as noise and unpleasant smells in some reviews.
Amenities
7.65
Some positive comments on breakfast, but issues with coffee maker and lacking breakfast portions.
Value for Money
8.11
Considered budget-friendly for a short stay, but some dissatisfaction regarding services provided.
Food and Beverage
8.16
Generally positive about the breakfast, though some felt portions could be larger.
Overall Experience
8.13
Mixed experiences overall, with good aspects but notable shortcomings affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:39

Property Description

Convenient Location
Situated just off Interstate 10, the Best Western Sunland Park in El Paso offers easy access to nearby attractions such as the Sunland Park Racetrack and Casino.

Comfortable Accommodations
Relax in rooms equipped with modern amenities including free WiFi, a microwave, fridge, and coffee maker. Unwind in the simple yet cozy décor and spacious seating area provided in each room.

Leisure and Business Facilities
Enjoy complimentary access to the outdoor pool, perfect for a refreshing dip. Need to catch up on work? Visit the on-site business center. Plus, rest assured with 24-hour assistance from our dedicated hotel staff.

Book your stay now at the Best Western Sunland Park for a convenient and comfortable experience in El Paso!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$12 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 354 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
R
Rodriguez • solo_traveller • mx
10
Pros:

Buen servicio, cama cómoda

Cons:

El desayuno

2026-04-18 • via Nuitee
W
William • family_with_children • ca
7
Good enough but won’t stay again
Pros:

Breakfast and staff really good

Cons:

Shower weak and cold. A lot of garbage laying around the stairs. No trolley for getting stuff from the car

2026-04-13 • via Nuitee
• family_with_children • mx
4
2026-04-09 • via Nuitee
E
Eva • solo_traveller • us
6
2026-04-08 • via Nuitee
L
Luis Carlos • extended_group • mx
9
Estancia perfecta para un día de compras por ELP.
Pros:

La maquina de waffles util y deliciosa; cafés y jugos también muy ricos; las habitaciones muy limpias y amplias.

Cons:

El resto del desayuno no se veía apetecible; pero son solo cosas de gustos.

2026-04-06 • via Nuitee
G
GlobeTrotting428110 • Couples
4
SEDONA VACATION
Pros:

1st off room was not ready until 4:30pm. check-in was terrible, understaffed for the occasion, did noy have a way to transport luggage to the room, limited parking. location was fair

2026-04-05 • via Tripadvisor
D
Denisse • family_with_children • mx
9
Pros:

Limpio,cómodo y centrico.

2026-04-05 • via Nuitee
R
Rebecca GM • family_with_children • mx
9
2026-04-05 • via Nuitee
A
Araceli Duran • solo_traveller • us
9
It was comfotable and clean.
Pros:

Close to stores, restaurants

Cons:

Everything was ok

2026-04-02 • via Nuitee
A
Alma • couple • us
6
Our room had black mold on the ceiling and flies. Consider somewhere else.
Pros:

Decent location. Beds were comfortable. Gus, the attendant at the front desk was very nice.

Cons:

There was serious water damage to the ceiling with black mold in the front right corner of our room. There were two flies in the room and the bathroom sink did not drain.

2026-03-31 • via Nuitee
A
Alba • family_with_children • mx
10
Es bueno!
Pros:

Excelente ubicación

Cons:

El clima hace un poco de ruido

2026-03-30 • via Nuitee
R
Rafael • solo_traveller • mx
7
2026-03-20 • via Nuitee
6
62geo • NONE • Hobbs, New Mexico
10
Excellent
Pros:

Everything was great…very clean and quiet place….had a very restful sleep and the breakfast in the morning was also yummy!!

2026-03-19 • via Tripadvisor
S
Salvador • family_with_children • mx
8
Pros:

Muy buena ubicación

Cons:

Muy limitado, por ser tan pequeño

2026-03-17 • via Nuitee
J
Jesus Fernando • couple • us
10
2026-03-09 • via Nuitee
R
Romelia • family_with_children • us
10
2026-03-01 • via Nuitee
M
Modesto • family_with_children • mx
7
Pros:

Esta bien ubicacion

Cons:

Mucho ruido de los automóviles. Toda la noche y mañana mucho ruido. Autos pasan

2026-03-01 • via Nuitee
N
Neftali • couple • us
3
Not worth coming back
Pros:

Nothing near train tracks heard the train every night

Cons:

The customer service was great

2026-02-26 • via Nuitee
L
Lee • solo_traveller • us
10
Thanks Guss! Super customer relations and very helpful 👍 5 star emplyee
Pros:

I didn't get to the breakfast area until it was almost over... so so there wasn't much there

Cons:

I don't have a thing to say bad because I was too late to experience

2026-02-08 • via Nuitee
E
Erika • extended_group • us
1
2026-01-30 • via Nuitee