Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Delicious breakfast
Cons:
Small shower
Limited amenities for the price

Categories

Cleanliness
9.16
Reviews mention cleanliness positively, stating rooms are cleaned every day.
Service
9.63
Many reviews highlight the exceptional friendliness and helpful nature of the staff.
Location
9.67
Guests appreciate the prime location with stunning views and accessibility to attractions.
Room Quality
9.12
Guests highlight spacious rooms with good views and comfortable beds.
Amenities
8.65
Amenities are generally well-received, though some find limitations in facilities.
Value for Money
9.11
Overall positive sentiments about cost-effectiveness, with high ratings on breakfast and service.
Food and Beverage
9.16
Breakfast is frequently praised for its quality and variety.
Overall Experience
9.13
General consensus indicates a highly satisfactory experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:06

Property Description

Luxurious Accommodation
Experience modern and bright rooms with stunning sea or garden views. Enjoy amenities such as a flat-screen TV, minibar, and free Wi-Fi.

Relaxation and Recreation
Unwind in the on-site hot tub or indulge in a rejuvenating massage. For the active traveler, a tennis game at a nearby hotel can be arranged.

Dining and Leisure
Savor traditional regional cuisine at the hotel's restaurant, offering indoor, poolside, or terrace dining options. Start your day with a delicious buffet breakfast.

Ready to experience a blend of luxury and tranquility at Best Western Hotel Syrene? Book your stay now for an unforgettable getaway.

Important information:

Please note for early departures the total price of the reservation will be charged.

Children under 12 years of age can access the swimming pool from 09:30 to 13:30 and from 16:30 to 18:30.

For reservations of more than 4 rooms, a nonrefundable prepayment of 30 % is required.Swimming pool: Closed from Sat, Oct 24, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.2
Based on 418 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.67
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.13
D
Darling • family_with_children • co
10
Pros:

La atención de todo el personal
Las instalaciones
Comodidad
Buen buffet de desayuno
Excelente ubicación

2026-10-15 • via Nuitee
A
Alexandra • extended_group • ch
10
Hôtel bijou
Pros:

Tout ! Un des hôtels les plus charmants que j'aie eu. Emplacement parfait, dans l'hôtel, tout est soigné et beau. Personnel adorable, surtout à la réception et au service.

Cons:

Rien

2026-10-15 • via Nuitee
A
Ana Alice • couple • br
9
Pros:

Hotel bonito, no estilo da cidade,no centrinho de Capri, funcionários muito atenciosos

2026-10-14 • via Nuitee
A
Alexandra • couple • us
5
Mediocre for price
Pros:

Great location and super friendly staff

Cons:

Restaurant area felt like cafeteria

2026-10-14 • via Nuitee
P
Peter • couple • gb
9
Perfect location and easy base for Capri.
Pros:

Location, light and airy. Lovely and professional staff. Great breakfast. Not pretentious.

Cons:

Shower ok but lacking gels, shampoo, conditioner etc. pillows hard.

2026-10-14 • via Nuitee
T
Tem3k • extended_group • ch
8
2026-10-14 • via Nuitee
J
Jovita • couple • dk
9
2026-10-13 • via Nuitee
M
Maria Teresa • couple • ar
10
Perfecto lugar para una estancia en capri
Pros:

Excelente ubicacion, silencioso y con un balcón maravilloso en Capri. Atención excepcional. Gente muy amable y cuartos muy lindos decorados para una descansada estancia en el lugar.

Cons:

nada.

2026-10-12 • via Nuitee
A
Anabelle Obispo • extended_group • de
10
Alles und allem sehr zufrieden!
Pros:

Schöne saubere Zimmer ,nette Personal und vor allem das schöne seeblick von unserem Balkon aus!

Cons:

Fällt mich nichts ein.

2026-10-12 • via Nuitee
L
Liezel • extended_group • gb
9
This hotel was absolutely a delight. It was stylish, beautifully appointed and the location is unbeatable. Highly, highl
Pros:

The reception and breakfast and porter staff we so friendly and helpful; except Francesco, he was rude and unfriendly.
The location was absolutely wonderful, the room was beautiful, clean and comfortable.

Cons:

Francesco was extremely rude, unfriendly and unhelpful. I found it baffling and extremely unprofessional.

2026-10-10 • via Nuitee
J
Jane • family_with_children • us
10
Truly a lovely place to stay.
Pros:

All staff very pleasant and helpful both at front desk and in the breakfast room. (Alessandro at the front desk especially) The breakfast had many options and was served in a pleasant setting. The lobby is gorgeous and the room quite lovely with beautiful tile floors. For our purposes and high level of mobility, it was a great location, near things but quiet!

Cons:

As is the case in all of Capri, it is not possible to just walk off your ferry with luggage and go to your hotel! So this place is even a bit farther walk from the taxi, bus, and funicular than some other choices, but as long as you are able to walk it is pleasant. There are stairs to the entrance. This is just informational, not a criticism. I do think the swimming pool, although lovely and with lots of lounging space, was a bit overheated.

2026-10-09 • via Nuitee
M
Martinez anzola • solo_traveller • nl
10
2026-10-08 • via Nuitee
K
klemi • solo_traveller • il
10
2026-10-08 • via Nuitee
A
A • extended_group • jp
10
3度目のカプリ島
Pros:

好立地、スタッフが親切で清潔。

Cons:

朝食の選択肢

2026-10-07 • via Nuitee
C
christopher • couple • gb
9
A short stay in a luxurious hotel
Pros:

Very well appointed rooms with lovely restaurant

2026-09-17 • via Nuitee
A
Abdulaziz • solo_traveller • bh
7
2026-09-17 • via Nuitee
C
Claudia • couple • br
10
Impecável! Super recomendo! Localização ótima, atendimento impecável, café da manhã incrível.
Pros:

Tudo impecável!

Cons:

Nada

2026-09-15 • via Nuitee
R
Robert • couple • pl
10
Wspaniały
Pros:

Lokalizacja

Cons:

Wszystko było ok

2026-09-14 • via Nuitee
M
malak • couple • sa
10
2026-09-14 • via Nuitee
A
Alon • extended_group • il
10
Pros:

The location

2026-09-14 • via Nuitee