Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Delicious breakfast
Cons:
Small shower
Limited amenities for the price

Categories

Cleanliness
9.16
Reviews mention cleanliness positively, stating rooms are cleaned every day.
Service
9.63
Many reviews highlight the exceptional friendliness and helpful nature of the staff.
Location
9.67
Guests appreciate the prime location with stunning views and accessibility to attractions.
Room Quality
9.12
Guests highlight spacious rooms with good views and comfortable beds.
Amenities
8.65
Amenities are generally well-received, though some find limitations in facilities.
Value for Money
9.11
Overall positive sentiments about cost-effectiveness, with high ratings on breakfast and service.
Food and Beverage
9.16
Breakfast is frequently praised for its quality and variety.
Overall Experience
9.13
General consensus indicates a highly satisfactory experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:06

Property Description

Luxurious Accommodation
Experience modern and bright rooms with stunning sea or garden views. Enjoy amenities such as a flat-screen TV, minibar, and free Wi-Fi.

Relaxation and Recreation
Unwind in the on-site hot tub or indulge in a rejuvenating massage. For the active traveler, a tennis game at a nearby hotel can be arranged.

Dining and Leisure
Savor traditional regional cuisine at the hotel's restaurant, offering indoor, poolside, or terrace dining options. Start your day with a delicious buffet breakfast.

Ready to experience a blend of luxury and tranquility at Best Western Hotel Syrene? Book your stay now for an unforgettable getaway.

Important information:

Please note for early departures the total price of the reservation will be charged.

Children under 12 years of age can access the swimming pool from 09:30 to 13:30 and from 16:30 to 18:30.

For reservations of more than 4 rooms, a nonrefundable prepayment of 30 % is required.Swimming pool: Closed from Sat, Oct 24, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.2
Based on 418 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.67
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.13
S
Smadi • family_with_children • il
10
מעולה
Pros:

‏הבריכה הייתה מקסימה, ארוחת בוקר טובה, צוות נהדר, נקי ויפה

Cons:

‏המלון נמצא בשדרה סגורה אז כל פעם צריך ללכת מהמוניות לכיוון המלון איזה 200 מטר ברגל

2026-08-26 • via Nuitee
R
Raffaella • solo_traveller • it
9
Hotel delizioso
Pros:

Hotel in posizione eccezionale. Camere ampie e molto pulite. C’è un delizioso ristorante sotto una limonaia dove si mangia molto bene. Ma il vero plus è il personale che è eccezionale, gentile, accogliente e disponibile.

Cons:

Nulla

2026-08-23 • via Nuitee
P
Pedro • family_with_children • br
10
Tudo perfeito
Pros:

Tudo limpo e organizado

2026-08-21 • via Nuitee
D
Davide • solo_traveller • it
10
Albergo di assoluto charme al CENTRO di Capri con giardino di limoni e fantastica piscina
Pros:

Hotel con ambienti interni comuni di lusso elegante e assoluto charme

Posizione logisticamente ideale, a 350 metri a piedi da Piazza Umberto, in Via Camerelle alle spalle del Grand Hotel Quisisana e davanti al Pazziella che permette di abbinare la comodità e la vicinanza ai posti della movida ma che garantisce anche una tranquillità pressoché assoluta

Staff Reception molto professionale sempre immediatamente disponibile con cortesia e gentilezza

Accessibilità a piani superiori con ascensore e scale

Ricevuto immediatamente all'arrivo un refrigerante bicchiere di acqua con limone [molto gradito]

Cioccolatini di benvenuto in camera all'arrivo.

Chiave magnetica per apertura/chiusura camera e permettere funzionamento luce e climatizzatore.

Camera con colore bianco dominante pulitissima, come anche il bagno.

Buonissima insonorizzazione della camera

Impianto di climatizzazione in camera con regolazione intensità con diverse opzioni come temperatura estremamente efficiente e perfettamente funzionante

Pavimento in maiolica bianco e azzurra sia nella camera che nel bagno

Ciabatte [di spugna personalizzate con Logo Hotel]

NON scontata l'apprezzata presenza di appendino a fianco a doccia (a livello pavimento) molto ampia e funzionale


TV a schermo piatto LG

PERFETTA la Cassaforte Indel B modello Safe 30 E Plus dotata di istruzioni visive semplici immediatamente intuitive

Frigorifero a disposizione con buona refrigerazione e 2 bottiglie di acqua

Colazione FANTASTICA a buffet con ABBONDANTE e notevole varietà di prodotti locali e regionali [su tutti: torta caprese (con mandorle e cioccolato) e torta anacaprese (con mandorle e limone), pezzetti di pizza rossa e pizza Margherita (riscaldabili in fornetto elettrico a fianco)].
Colazione fruibile in sala interna
ma assolutamente consigliabile in terrazza che è direttamente sopra Via Camerelle con tavolini ben distanziati.

Cons:

Tutto perfetto

2026-08-15 • via Nuitee
M
Mohammad Mansoor • couple • es
10
2026-08-14 • via Nuitee
C
clelia • couple • it
8
2026-08-14 • via Nuitee
T
taieb • couple • us
10
2026-08-09 • via Nuitee
M
Marah • couple • il
3
2026-08-07 • via Nuitee
Y
Yulduz • extended_group • uz
9
Pros:

)

2026-08-04 • via Nuitee
F
Francisco • couple • co
10
2026-08-02 • via Nuitee
S
Sündüs • solo_traveller • de
10
😍
Pros:

Herşey mükemmel

2026-07-25 • via Nuitee
R
ROXANNE • solo_traveller • ae
9
Pros:

Staff, care, location, pool

Cons:

Room furniture was okay

2026-07-17 • via Nuitee
M
MartinB348 • Couples • Southampton, Hampshire, England
10
Great Hotel And Location
Pros:

We stayed at Hotel Syrene for a week. The hotel had great staff throughout, from reception, cleaning and certainly the restaurant/pool area. The restaurant serves delicious food from a very good menu during the afternoon , which we enjoyed under the lovely shade of the lemon trees. Sadly the restaurant is closed during the evenings. The pool and surrounding area is great, lovely temperature and always space regardless of the time of day you want to relax on a lounger. The room was very clean and had all we needed, the only slight concern was that the bathroom needed updating. Very modern hotel in a magnificent position, we would definitely like to return.

2026-07-16 • via Tripadvisor
E
EDUARDO • family_with_children • br
9
2026-07-15 • via Nuitee
S
Sinziana • solo_traveller • ro
10
Pros:

Mâncare, servire totul la superlativ

2026-07-07 • via Nuitee
N
Nagi • family_with_children • tr
10
Mükemmel konum, harika tek kelime müthiş
2026-07-07 • via Nuitee
Y
Yihua • couple • mc
10
2026-07-04 • via Nuitee
P
Polymnia • family_with_children • gr
4
Pros:

The location

Cons:

Unfriendly staff, bad service, very bad breakfast.

2026-07-01 • via Nuitee
A
Andre • couple • br
8
2026-06-28 • via Nuitee
N
Noy • couple • il
10
מדהים מדהים מדהים
Pros:

מיקום מעולה בלב העניינים, בריכה כיפית וארוחת בוקר טובה

Cons:

הכל היה מושלם

2026-06-27 • via Nuitee