Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Delicious breakfast
Cons:
Small shower
Limited amenities for the price

Categories

Cleanliness
9.16
Reviews mention cleanliness positively, stating rooms are cleaned every day.
Service
9.63
Many reviews highlight the exceptional friendliness and helpful nature of the staff.
Location
9.67
Guests appreciate the prime location with stunning views and accessibility to attractions.
Room Quality
9.12
Guests highlight spacious rooms with good views and comfortable beds.
Amenities
8.65
Amenities are generally well-received, though some find limitations in facilities.
Value for Money
9.11
Overall positive sentiments about cost-effectiveness, with high ratings on breakfast and service.
Food and Beverage
9.16
Breakfast is frequently praised for its quality and variety.
Overall Experience
9.13
General consensus indicates a highly satisfactory experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:06

Property Description

Luxurious Accommodation
Experience modern and bright rooms with stunning sea or garden views. Enjoy amenities such as a flat-screen TV, minibar, and free Wi-Fi.

Relaxation and Recreation
Unwind in the on-site hot tub or indulge in a rejuvenating massage. For the active traveler, a tennis game at a nearby hotel can be arranged.

Dining and Leisure
Savor traditional regional cuisine at the hotel's restaurant, offering indoor, poolside, or terrace dining options. Start your day with a delicious buffet breakfast.

Ready to experience a blend of luxury and tranquility at Best Western Hotel Syrene? Book your stay now for an unforgettable getaway.

Important information:

Please note for early departures the total price of the reservation will be charged.

Children under 12 years of age can access the swimming pool from 09:30 to 13:30 and from 16:30 to 18:30.

For reservations of more than 4 rooms, a nonrefundable prepayment of 30 % is required.Swimming pool: Closed from Sun, Oct 26, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 347 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.67
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.13
J
José Lucas • couple • br
9
Maravilha!!
Pros:

Excelente localização. ótima estrutura e serviços.

Cons:

Nada a relatar

2026-01-19 • via Nuitee
M
Maila • family_with_children • it
9
2026-01-19 • via Nuitee
P
Perna • family_with_children • it
10
2025-11-16 • via Nuitee
M
Marieluise • extended_group • de
10
2025-11-07 • via Nuitee
P
Paul • solo_traveller • us
10
Amazing
Pros:

The place is very close to every thing and with stunning views . and close to every thing
the staff is very nice especially the guys at the reception they are not only nice but helped me alot during my stay.
Break fast is very good . room cleaned every day. I will definetly go back again.
Thank you

2025-10-24 • via Nuitee
O
Oscar • couple • ec
10
Pros:

Precioso hotel. Muy bien ubicado, con vista al mar. En una zona muy linda de Capri. El personal es muy amable. Los meseros en el restaurante son tan comedidos y simpáticos, te atienden de maravilla. El desayuno delicioso y muy variado. Almorzamos en el restaurante , muy rico y con vista al mar. La habitación super amplia, con balcón. El área de la piscina linda , en un lugar lleno de árboles de limones. Un excelente lugar para alojarse en Capri.

2025-10-22 • via Nuitee
A
Ana Celina • couple • br
10
Excelente
Pros:

Hotel é lindo, o quarto tinha um terraço com vista maravilhosa do mar e da Faraglioni. Funcionários gentis. Café da manhã muito bom. Cama confortável. Localização excelente, na rua principal.

2025-10-20 • via Nuitee
J
Jacqueline • couple • ar
10
Pros:

Todo espectacular

2025-10-20 • via Nuitee
L
Lauren • couple • au
8
2025-10-20 • via Nuitee
G
Gomez Solera • solo_traveller • es
8
Pros:

Muy buena ubicación, muy limpio, personal muy educado y amable, hotel bonito

Cons:

Solo malo el tamaño de la cama, que para una persona que ya supere el 1.80, se le queda muy pequeña

2025-10-20 • via Nuitee
R
ramirez • family_with_children • co
10
Un pedasito de cielo
Pros:

La vista de la habitación y las instalaciones son hermosas.

Cons:

Todo muy bien

2025-10-19 • via Nuitee
A
Azzurra • solo_traveller • it
10
2025-10-18 • via Nuitee
C
Carolina • family_with_children • ar
9
Muy bueno!
Pros:

La ubicación, el servicio, las instalaciones

Cons:

Hay que subir escaleras para acceder a la puerta lo
cual es complicado con las valijas. Deberían tener un timbre para avisar que estamos abajo y que alguien del hotel pueda venir a asistirnos

2025-10-16 • via Nuitee
M
Marie-Céline • solo_traveller • fr
10
2025-10-13 • via Nuitee
D
David • friends
10
Pros:

Beautiful spot to stay in Capri. Highly recommended.

2025-10-12 • via Nuitee
E
Elias Adityawarman • family_with_children • id
10
Excellent
Pros:

Location and the Staff

Cons:

Nothing

2025-10-10 • via Nuitee
N
Nunzio • couple • it
8
2025-10-10 • via Nuitee
P
Patricia • family_with_children • br
10
Hotel maravilhoso! Recomendo! Recomendo! Recomendo
Pros:

Hotel excelente! Ótimo custo benefício! Café da manhã excelente, funcionários muito educados e atenciosos! Quarto ótimo com roupas de cama limpos e cheiroso! Amenidades perfeitas!

Cons:

Não tem nada que não gostamos. Foi perfeita a estada.

2025-10-07 • via Nuitee
S
Svetlana • couple • de
8
2025-10-06 • via Nuitee
Y
yoram • family_with_children • il
9
2025-10-06 • via Nuitee