Red Roof Inn PLUS+ St. Augustine

Hotels
Red Roof PLUS
7.2 (807 reviews)
2445 State Road 16 , St. Augustine , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Pet friendly
Location
Polite staff
Cons:
Dirty rooms
Roaches
Poor Service

Categories

Cleanliness
5.41
Multiple mentions of unclean rooms, roaches, and overall poor hygiene standards.
Service
9.88
The staff was polite and did their job, though there were complaints about the management.
Location
8.92
Location was generally okay, easy off the highway but complicated to find.
Room Quality
6.37
Rooms were described as dirty and in poor maintenance.
Amenities
7.4
False advertising on a spa, and limited availability of food and drinks.
Value for Money
6.36
Guests felt the hotel was overpriced for the quality received.
Food and Beverage
6.41
Awful coffee in rooms and no breakfast available.
Overall Experience
6.88
Overall experience was poor, with many guests unhappy with various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Complimentary WiFi and Convenient Location
Red Roof Inn PLUS+ St. Augustine I-95 offers complimentary WiFi and is just a 3 minutes' drive from St. Augustine Outlets. Stay connected and explore the nearby attractions with ease.

Business Center and Helpful Staff
The hotel provides a business center with printing, copying, and fax services for your convenience. Additionally, the 24-hour front desk staff is always ready to assist you with any queries or needs during your stay.

Easy Access to Historic Sites
Enjoy easy access to popular attractions like Castillo de San Marcos, Flagler College, and the Spanish Quarter Museum. Let the sightseeing trolleys, conveniently picking up at the hotel, take you on a memorable journey through the historic district.

Book your stay at Red Roof Inn PLUS+ St. Augustine I-95 for a comfortable and convenient experience.

Important information:

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 807 reviews
Cleanliness: 5.41
Service: 9.88
Location: 8.92
Room Quality: 6.37
Amenities: 7.4
Value for Money: 6.36
Food and Beverage: 6.41
Overall Experience: 6.88
A
Ashley family_with_children us
5
2026-03-28 via Nuitee
C
Clarence family_with_children us
9
Pros:

Great location and the staff was nice.

Cons:

The property is outdated but on a positive note it was clean.

2026-03-28 via Nuitee
R
Robert extended_group us
9
2026-03-27 via Nuitee
K
King couple us
10
Pros:

Customer service

Cons:

Nothing I liked everything

2026-03-26 via Nuitee
M
Mendoza family_with_children us
4
My room was smell. Cigarette all the way. I hat to go. To change because the small was. Bad really bad and the price w
Pros:

Was a good location

2026-03-26 via Nuitee
R
rains family_with_children us
1
We did not stay. We left right after we got there.
Pros:

Nothing old dated

Cons:

We went there for the kids with the pool. The pool wasn’t open. There was nothing to say their pool was not going to be open. We did not even stay there. We turned around and checked out. They gave us a receipt where they said they refunded us and we’ve yet to receive our refund. We weren’t there 10 minutes.

2026-03-25 via Nuitee
C
Conle family_with_children us
10
2026-03-22 via Nuitee
C
Conle solo_traveller us
10
2026-03-22 via Nuitee
R
Rachel couple us
4
Pros:

It was close to everything .

Cons:

Y’all’s beds need upgrading . Spring out of the beds squeaking and the pillows were extremely flat . The toilet in bathroom ran all night .

2026-03-22 via Nuitee
M
Mary family_with_children us
8
Pros:

Convenient location, very comfortable, free parking, first floor room.

Cons:

No breakfast, the lamp connected to lightswitch the door did not work. Had to walk to the bathroom in the dark to get a light to turn on.

2026-03-22 via Nuitee
C
Chantal family_with_children ca
7
Pros:

L'emplacement est bien.

Cons:

La piscine est fermée

2026-03-20 via Nuitee
J
Jennifer solo_traveller us
5
2026-03-19 via Nuitee
K
Kevin couple us
1
Walked into room and walked right out went to homes2suites
Pros:

Nothing

Cons:

Everything

2026-03-16 via Nuitee
T
Tanrick couple us
10
2026-03-13 via Nuitee
T
Theresa couple us
7
2026-03-10 via Nuitee
S
Suzanne couple us
6
Pros:

Comfortable bed. Cleanliness of room

Cons:

No breakfast. Coffee in room awful.

2026-03-08 via Nuitee
Z
Zul De Marco family_with_children us
4
2026-02-23 via Nuitee
K
krissi couple us
6
At least it was clean.
Pros:

Location was good.

Cons:

Outlets in bathrooms didn’t work, bed was very uncomfortable and no breakfast like the booking said. Ice was on 2nd floor.

2026-02-23 via Nuitee
L
Lea couple us
10
2026-02-12 via Nuitee
J
Julissa solo_traveller us
10
2026-02-12 via Nuitee