Red Roof Inn PLUS+ St. Augustine

Hotels
•
Red Roof PLUS
7.2 (894 reviews)
2445 State Road 16 , Saint Augustine , US
+1 904-829-1999

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Pet friendly
Location
Polite staff
Cons:
Dirty rooms
Roaches
Poor Service

Categories

Cleanliness
5.41
Multiple mentions of unclean rooms, roaches, and overall poor hygiene standards.
Service
9.88
The staff was polite and did their job, though there were complaints about the management.
Location
8.92
Location was generally okay, easy off the highway but complicated to find.
Room Quality
6.37
Rooms were described as dirty and in poor maintenance.
Amenities
7.4
False advertising on a spa, and limited availability of food and drinks.
Value for Money
6.36
Guests felt the hotel was overpriced for the quality received.
Food and Beverage
6.41
Awful coffee in rooms and no breakfast available.
Overall Experience
6.88
Overall experience was poor, with many guests unhappy with various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Complimentary WiFi and Convenient Location
Red Roof Inn PLUS+ St. Augustine I-95 offers complimentary WiFi and is just a 3 minutes' drive from St. Augustine Outlets. Stay connected and explore the nearby attractions with ease.

Business Center and Helpful Staff
The hotel provides a business center with printing, copying, and fax services for your convenience. Additionally, the 24-hour front desk staff is always ready to assist you with any queries or needs during your stay.

Easy Access to Historic Sites
Enjoy easy access to popular attractions like Castillo de San Marcos, Flagler College, and the Spanish Quarter Museum. Let the sightseeing trolleys, conveniently picking up at the hotel, take you on a memorable journey through the historic district.

Book your stay at Red Roof Inn PLUS+ St. Augustine I-95 for a comfortable and convenient experience.

Important information:

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.2
Based on 894 reviews
Cleanliness: 5.41
Service: 9.88
Location: 8.92
Room Quality: 6.37
Amenities: 7.4
Value for Money: 6.36
Food and Beverage: 6.41
Overall Experience: 6.88
D
Dickerson • couple • us
9
We like staying here and will be back. Hopefully the pool will be open and the staff be more accommodating
Pros:

Affordable, pet friendly, relaxing environment, clean room

Cons:

The staff didn’t check to see if we needed anything for a few days in a row. We had to go to the front desk to get clean towels, wash cloths , etc
Their attitude wasn’t friendly or attentive. Also not having the pool available was a real let down.

2026-09-18 • via Nuitee
D
Dickerson • couple • us
9
2026-09-17 • via Nuitee
M
Mervine • solo_traveller • us
9
2026-09-16 • via Nuitee
M
Mervine • solo_traveller • us
9
Pros:

I Loved the Size of the Room. The big comfy bed. Clean bed sheets. We usually sleep on a blanket. .but forgot them in the move. . All the extras in the room. The front Desk lady was wonderfully friendly from the islands. Jamaica. So sweet n kind. . Actually was wounderful n the huge TV.
.

Cons:

I was really Sad to find the pool closed. Very sad because I have a bad left knee. Which at my age Im trying to avoid surgery. .

2026-09-16 • via Nuitee
N
Nicholas • couple • us
3
2026-09-15 • via Nuitee
L
Lacie • couple • us
10
2026-09-03 • via Nuitee
S
Shane • family_with_children • us
3
2026-09-01 • via Nuitee
M
Miley • solo_traveller • us
6
2026-08-06 • via Nuitee
K
Kaitlin • couple • us
4
2026-08-03 • via Nuitee
O
Octavia • solo_traveller • us
10
2026-07-21 • via Nuitee
K
Kelli • solo_traveller • us
3
I think I need a Tetanus Shot
Pros:

There was not much to say in a positive light other than the front desk gal was kind.. Oh, and there was at least a Cracker Barrel for breakfast just behind the establishment.

Cons:

The rooms are old, dirty, and outdated. The pillows were small and uncomfortable, the linens had stains. There were stains and splatters all over different surfaces including the walls, ceilings, and toilet, as well as rust in various places. The room had an old musty smell. The furniture surfaces were worn and peeling, the paint was chipping, the water pressure was AWFUL. You could barely get enough to rinse off the soap, and the tub did not drain while showering so you were standing in your own dirty water. Got ready to go for a swim..'pool is out of order" I was told. Guess online instructions need updated! I was not happy. "What time is breakfast I ask"... 'We don't serve breakfast anymore." Seriously? Struggled to get the door open each time as the door sensors are permanently confused. This place was barely inhabitable. They call this ''Red Roof PLUS+'....Plus what exactly? "Four walls and a marginally comfortable bed?" If that was the honest tagline for the establishment, that would be the most accurate. This place needs one of those reality shows where they come remodel..or just hire a demolition crew and start over to be fair.

2026-07-19 • via Nuitee
R
Richard • solo_traveller • us
9
2026-07-17 • via Nuitee
D
deborah • solo_traveller • us
8
Pros:

Rooms were clean andcomfortable

Cons:

Pool was not open when we asked at front desk we were told they didn't know when it would open for the season. The only ice machine is on the 2nd floor, I am not able to climb stairs

2026-07-15 • via Nuitee
M
Michelle Canonl • solo_traveller • us
10
Wonderful staff and great clean place
Pros:

All

2026-07-15 • via Nuitee
R
Randy • solo_traveller • us
7
2026-07-13 • via Nuitee
M
Michelle Canonl • solo_traveller • us
8
2026-07-12 • via Nuitee
H
Humberto • solo_traveller • us
10
Pros:

Good service

2026-07-07 • via Nuitee
C
Canon • solo_traveller • us
9
2026-07-06 • via Nuitee
P
parisa • extended_group • us
4
Don’t go there if you’re with family
Pros:

Honestly just the staff

Cons:

I got 4 small towels for 4 adults which you could not cover your body and come out the bathroom. 2 shampoos for 2 days and half . Ac wasn’t working. Pool was closed all the time. Toilet not very clean and 1 and half toilet paper for 4 people.

2026-07-06 • via Nuitee
G
Gregory • solo_traveller • us
6
Pros:

Rooms are not a 200.00 room. Pool was not working and that was a critical piece to our weekend. It was july fourth weekend, so there was nowhere else to book.But if it had been any other weekend with availability anywhere else I would have left and went elsewhere.

Cons:

Pool was closed

2026-07-06 • via Nuitee