Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Nice restaurant food
Good value rooms
Comfy beds
Friendly staff
Cons:
Rude and unhelpful staff
Lift not working
Unkept car park area
False advertising

Categories

Cleanliness
5.74
Several reviews highlighted issues with cleanliness and upkeep, expressing disappointment with unkept areas.
Service
7.21
Multiple reviews mentioned rude and unhelpful staff, detracting from the overall service experience.
Location
7.75
The location has potential, but the surrounding areas raised safety concerns for some reviewers.
Room Quality
7.7
Rooms described as clean but slightly jaded; room readiness was an issue for some guests.
Amenities
8.23
Amenities such as the pool were appreciated, but the lack of functionality (like the lift) was an issue.
Value for Money
7.69
Some guests found the hotel to provide good value, but issues with management affected perceptions.
Food and Beverage
8.24
The food quality was generally praised, although the lack of options for families was noted.
Overall Experience
8.21
Overall, the experience had potential but numerous issues detracted from guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:10

Property Description

Luxurious Accommodation
Park Hall Hotel in Eccleston offers a 4-star experience with a garden, free parking, and a terrace. The rooms are elegantly furnished with modern amenities including a flat-screen TV and private bathroom.

Culinary Delights
Indulge in a variety of dining options at Park Hall Hotel. Enjoy a delicious breakfast buffet, choose from à la carte or continental options, and savor British cuisine at the on-site restaurant. Special dietary requests are also catered to.

Convenient Location
Situated near Haydock Racecourse and Reebok Stadium, Park Hall Hotel is a perfect choice for travelers interested in sports and entertainment. With Liverpool John Lennon Airport nearby, your journey to relaxation begins effortlessly.

To experience luxury, fine dining, and convenience, book your stay at Park Hall Hotel, Chorley, Preston now.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

7.6
Based on 1150 reviews
Cleanliness: 5.74
Service: 7.21
Location: 7.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 8.21
S
sophie • family_with_children • gb
7
2026-03-28 • via Nuitee
S
Susan • solo_traveller • gb
4
2026-03-27 • via Nuitee
C
CindyHuckstep • family_with_children • gb
8
2026-03-26 • via Nuitee
H
Hayley • solo_traveller • gb
5
Did the job but far too expensive
Pros:

The staff are nice, they did change my room pretty quickly then when I complained again, a microwave was brought to me within 10 mins.

Cons:

I got checked into my room which was a self contained cottage. There was no wardrobe, no fridge, no microwave, no utensils and the plug sockets are miles away from the bed. I was then moved to another cottage (after waiting in the original one for 30 mins for a manager to come and help me, who never showed up) which had no microwave AGAIN and the tv didn't work. The heating also didn't work so they had to bring me a heater. The staff were nice but it seems very disorganised and it's extortionate to stay there at £350 for a 2 night stay. Especially when I haven't been provided with anything to cook with or nowhere to hang my clothes up. They need to check these rooms beforehand to make sure everything is working has all the amenities.

2026-03-26 • via Nuitee
C
Claire • solo_traveller • gb
2
2026-03-25 • via Nuitee
A
Annette • extended_group • gb
3
Not value for upgrade room scruffy in need of redecoration
Cons:

Cleanliness was poor .no teaspoon to make tea . Did an upgrade but was exactly the same as a standard room , apart from connecting door which aloud noise in from next room which made it very noisy. Poor value for upgrade price . Room scruffy.

2026-03-24 • via Nuitee
N
natalie • solo_traveller • gb
3
Good location and food - near ear plugs if was staying again
Pros:

Nice space and good food

Cons:

Very very noisy, I was expecting a full
Night sleep but only for a few hours as could here the people next to me talk and doors slamming all night. By 6 am I got up to leave as was so tired
Room was dirty and no shampoo.

2026-03-24 • via Nuitee
B
Bhagat • solo_traveller • gb
4
2026-03-23 • via Nuitee
M
Martha • extended_group • gb
8
Pros:

Thought breakfast was very basic no boiled eggs or fried eggs or omelette breakfast was not very warm but enjoy the sausage and toast

Cons:

We were in a cottage and it was nice but no hairdryer and no iron

2026-03-23 • via Nuitee
H
Holly • family_with_children • gb
2
Dont bother
Pros:

Big room

Cons:

Price of a 5* but it was actually a 2/3*
Place was a state! Looked like a building site where nobody cleaned up! Smashed up rooms. Our room was not clean and keys didnt work in door.
Looked like the place was still derelict

2026-03-22 • via Nuitee
L
Lisa • family_with_children • gb
6
Pros:

Lovely hotel , very clean and great location

Cons:

My 14 year old daughter was attending the pageant that was held we where staying at one of the cottages that where lovely but when leaving the cottage to go to the venue I noticed one of the housekeepers ( male ) recording her walking up the path . I looked back to look at him for him just to keep his phone and call his mate over to stare felt very uncomfortable

2026-03-22 • via Nuitee
L
Luke • couple • gb
3
Absolutely shocking
Pros:

Pools

Cons:

Was no kitchen was no bowls no forks and was freezing

2026-03-21 • via Nuitee
S
Sara • family_with_children • gb
1
Sub standard
Pros:

Not much

Cons:

The cottages are ok inside but round the back resembles a run down holiday park ! Grounds un kept breakfast poor ! Wouldn’t stay again

2026-03-21 • via Nuitee
T
Tanya • solo_traveller • gb
9
Good overall
Pros:

Great location for what I needed

Cons:

Bed was hard

2026-03-21 • via Nuitee
N
neill • couple • gb
7
had better stays in the past here
Pros:

room was perfect, staff very friendly

Cons:

the lift was out of order for the whole visit

2026-03-19 • via Nuitee
D
David • solo_traveller • gb
9
2026-03-19 • via Nuitee
C
Carl • family_with_children • gb
7
2026-03-15 • via Nuitee
K
Keith • family_with_children • gb
6
2026-03-15 • via Nuitee
M
Mcgarry • family_with_children • gb
1
2026-03-15 • via Nuitee
J
Jacob • family_with_children • gb
3
2026-03-13 • via Nuitee