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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Table tennis
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Currency exchange
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Karaoke
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Broadcast Live sport events
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Horse riding nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Eco-Friendly Retreat
Serenity and Comfort - The Lodge At Creel Eco-Hotel & Spa offers beautifully appointed rooms with modern amenities including air conditioning, flat-screen TVs, and private balconies with garden views.
Culinary Delights - Indulge in a variety of Mexican and Latin American dishes at our on-site restaurant, with options for vegetarian and dairy-free diets.
Rejuvenation and Recreation - Pamper yourself with a sauna session, let your children enjoy the playground, or explore the area on a bike available for hire.
Book now for an unforgettable eco-friendly getaway at The Lodge At Creel Eco-Hotel & Spa.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for MXN 350 per person per night when using an available cot.
People 14 years old and over stay for MXN 450 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Todo
Nada
Todo
Nada
Es un hotel muy muy bonito, muy cuidado y con todas las comodidades
El desayuno puede mejorar
Increíble hotel
Esta hermoso
Desde que llegas al hotel se siente un ambiente muy único y agradable.
La comida es muy rica y la cerveza también.
Esta muy céntrico, ideal ubicación cerca de todo.
La temperatura del agua en la regadera de repente pasaba de muy caliente a muy fría.
Las instalaciones del hotel superan cualquier expectativa, todo luce impecable y el servicio del personal es insuperable.
COMIDAS RIQUISIMAS, HABITACIONES HERMOSAS MUY CAMPIRANAS
TODO EXCELENTE
LA COMIDA RIQUISIMA, EL LOBY SUPER ACOGEDOR NOS ENCANTABA PASAR TIEMPO AHI, LAS HABITACIONES MUY LIMPIAS Y BELLAS
TODO EXCELENTE, NO LE PONEMOS NINGUN PERO A ESTE HOTEL NOS ENCANTO
We loved the fact that the hotel provided lots of entertainment such as the pool table, jacuzzi and had a brilliant bar on site. Staff were super kind and accommodating. The food in the restaurant was varied and nice too. We are so happy that we chose to stay here as it is definitely the best hotel in town!
The place definitely deserves 10 based on having everything you need plus lovely staff.
Food was a bit pricey although understandably so due to the fact it is a mountain town.
Sauna isn't very hot ( but that's being very picky!)
Bar shut at 10 which is fine, but the rest of the town sort of shuts down and would be nice to have an extra hour to unwind in the hotel bar.
Very clean. Nice amenities. Clean gym and spa. This is one of the nicest places to stay. We loved Creel as a town too
Clean with great amenities
The breakfast was overpriced. I ate breakfast elsewhere. The fitness centre sauna and jacuzzi were great. However the jacuzzi did not have hot water on some days. The onsite brewery pub was fun. Hotel was very close to the hiking trail and train station.
Better prices for breakfast and consistent hot water in jacuzzi.
Everything was great! Central location. Beautiful room, clean, lovely decorated. Loved the bar with the draft beer.
Loved everything
La ubicación
Que me cobraron $300 pesos porque tardé 30 minutos en salir de la habitación…. Entiendo pero me parece excesivo
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