The Lodge At Creel Eco - Hotel & Spa

Hotels
9.3 (142 reviews)
Ave. Lopez Mateos # 61 , Creel , mx

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Delicious food
Cons:
Staff not very friendly
High prices
Noise from events

Categories

Cleanliness
8.94
Overall positive mentions of room cleanliness in several reviews.
Service
8.91
Mixed feedback about staff friendliness; generally positive but with some concerns.
Location
9.95
Repeated praise for the hotel's excellent location.
Room Quality
9.4
Positive comments on room quality including size and amenities.
Amenities
9.43
Good mentions of the facilities, including a gym and a bar.
Value for Money
8.39
Some feedback indicating the price might be high for the experience.
Food and Beverage
9.44
Good remarks on the food quality, especially the pizza and breakfast.
Overall Experience
9.91
Overall positive feedback with guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:26

Property Description

Luxurious Eco-Friendly Retreat

Serenity and Comfort - The Lodge At Creel Eco-Hotel & Spa offers beautifully appointed rooms with modern amenities including air conditioning, flat-screen TVs, and private balconies with garden views.

Culinary Delights - Indulge in a variety of Mexican and Latin American dishes at our on-site restaurant, with options for vegetarian and dairy-free diets.

Rejuvenation and Recreation - Pamper yourself with a sauna session, let your children enjoy the playground, or explore the area on a bike available for hire.

Book now for an unforgettable eco-friendly getaway at The Lodge At Creel Eco-Hotel & Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MXN 350 per person per night when using an available cot.
    People 14 years old and over stay for MXN 450 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 142 reviews
Cleanliness: 8.94
Service: 8.91
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
S
Stephanie • couple • us
10
2026-02-13 • via Nuitee
A
adan • couple • mx
9
Pros:

Las cabañas muy confortables, ubicacion y espacios mb, prox capilla excelente

Cons:

No tenian botellas de agua en habitacion, las personas que atienden comedor muy insistentes con propina,poco amables

2026-02-12 • via Nuitee
E
Erandi • family_with_children • mx
10
Pros:

Very good breakfast. Outstanding service from Maribel (our waitress) and the staff serving the food. They were kind enough to take care of the luggage while on tour after checking out.

2026-02-10 • via Nuitee
T
ThingsWeLove2 • Couples • Toronto, Ontario
8
If You Are Visiting Creel, stay here!
Pros:

We stayed at several hotels during our tour through the Copper Canyon and this was a fabulous stay. Comfortable bed, friendly staff, good food and great ambience in the Lodge and restaurant.
Offered excursions to local sites.

2026-02-02 • via Tripadvisor
R
Ruben Martin • couple • mx
10
2026-01-27 • via Nuitee
A
Abigail • couple • mx
10
2026-01-22 • via Nuitee
B
Brenda • couple • mx
10
Pros:

Ubicación y servicios

Cons:

El staff de el comedor demasiado distraído .

2026-01-20 • via Nuitee
E
Ernesto • family_with_children • mx
9
De paseo en familia
Pros:

el hotel es muy bonito, muy cómodo, sus instalaciones me encantan, y el personal es muy atento, además de lo deliciosa que es la pizza del lugar, también tienen una cerveza artesanal muy rica, por otra parte puedes en el bar jugar billar y pasarla padre¡¡

Cons:

una situación primero, la primer noche llegaron varios de esos carros RZR con música muy alta, deberían de sugerir por parte del hotel que allí adentro no se ingrese con la música puesta por respeto a los demás, también creo que pueden mejorar un poco mas el desayuno es un poco falto de sazón y sin sal, y a lo mejor un poco mas variado

2026-01-19 • via Nuitee
A
ALICIA • couple • us
9
2026-01-16 • via Nuitee
V
Viviana • family_with_children • mx
8
Pros:

Las Instalaciones son muy bonitas, las cabanas son amplias, comodas, cuentan con calefaccion y chimenea, y todo lo necesario dentro de las habitaciones para una estadia agradable. El personal es amable.

Cons:

En general todo estuvo bien, el unico inconveniente, fue que en la manana, se fue la luz y el agua, por aproximadamente 30-40 minutos, a mi hija le "agarro" el corton en la regadera, enjabonada, lo cual no fue nada comodo.

2026-01-12 • via Nuitee
M
martini garcia • couple • mx
10
2025-12-29 • via Nuitee
J
Jose • solo_traveller • mx
10
Visita a Creel
Pros:

El trato amable del personal

Cons:

Todo excelente

2025-12-16 • via Nuitee
M
michelle • family_with_children • mx
9
2025-12-14 • via Nuitee
C
Comounpato • couple • mx
10
Pros:

La decoración de los cuartos y la ubicación.

Cons:

Que tengan animales disecados.

2025-12-13 • via Nuitee
M
Marco Antonio • couple • mx
10
2025-12-10 • via Nuitee
W
WorldTrvl831 • Couples • Saskatoon, Saskatchewan
10
The best in Creel
Pros:

The hotel resembles a ski lodge, with fireplaces and wood paneling throughout. This is a great location at the end of the very small town, and it’s a great base to start exploring the canyon. Our room was large and provided a bathrobe, slippers and a stove/heater. The front desk is friendly, but they do not speak any English. The laundry service was quick and our laundry was returned the same day, and the massage was very good. The dining room was good, but, in general, Creel is not known for its restaurants. We had a great experience here and I’d love to stay here again. There’s so much more to explore around the area!

2025-12-08 • via Tripadvisor
J
jeffrey • couple • ca
10
Wonderful experience,wish it was longer:)
Pros:

The amenities,the rooms,the staff,the dining room

Cons:

Nothing

2025-11-30 • via Nuitee
C
Cristina • couple • mx
8
Over rated
Pros:

Es un hotel que por lo que cuesta debería estar mucho mejor.

Cons:

Las camas no están cómodas

2025-10-12 • via Nuitee
R
RAUL
10
Pros:

Muy bonito hotel y las pizzas deliciosas

2025-10-09 • via Nuitee
E
Evelyn • family_with_children • gb
10
Welcoming hotel in an excellent location.
Pros:

The Lodge was excellently located in the heart of Creel. The breakfast was first class and all staff were friendly and helpful. The hotel decor was interesting with a collection of antique sewing machines and other articles. Plenty of space for parking which was free

Cons:

We thought everything was excellent.

2025-10-08 • via Nuitee