Best Western Swiss Cottage Hotel

Hotels
•
Best Western
8.1 (3407 reviews)
4 Adamson Rd, Swiss Cottage , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.56
Several reviews mentioned that the hotel was dirty and not well maintained.
Service
9.03
Consistently praised for friendly and helpful staff.
Location
9.07
Multiple reviews emphasized the excellent location, close to public transport.
Room Quality
7.52
Rooms were described as spacious but some mentioned uncomfortable beds.
Amenities
8.05
Breakfast and overall hotel comfort noted in several reviews.
Value for Money
8.01
Reviews reflected the pricing as reasonable for the location.
Food and Beverage
8.06
Breakfast received positive mentions, though some found it a bit pricey.
Overall Experience
8.53
General sentiment was positive, but with some significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Convenient Location

Located just metres from Swiss Cottage London Underground Station, our charming Victorian town house offers a quiet yet convenient stay for our guests. Situated on a peaceful residential street outside London's Congestion Charge Zone, you can easily explore popular areas like Camden and Hampstead.

Unique En Suite Rooms

Individually decorated with Victorian furniture, each en suite room at Best Western Swiss Cottage Hotel exudes its own charm. Complete with modern amenities like a hairdryer, TV, and tea/coffee facilities, you'll enjoy a comfortable and memorable stay.

Stylish Bar/Lounge

Unwind in our stylish bar/lounge, adorned with antiques, a grand piano, and beautiful oil paintings. Perfect for a relaxing evening, this elegant space adds a touch of sophistication to your stay.

Experience the charm and comfort of our Victorian town house - book your stay at Best Western Swiss Cottage Hotel today!

Important information:

On street parking is available between 18:30 and 09:00 weekdays and between 13:30 on Saturday and 09:00 on Monday morning.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 3407 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
V
Victoria • family_with_children • bg
9
2026-05-16 • via Nuitee
V
Viviana • couple • ar
6
Hermosa casa victoriana con pésimo servicio
Pros:

La ubicación y el estilo

Cons:

Pedimos habitación accesible con ascensor o en PB, la habitación estaba en un primer pio y el ascensor no funcionaba .
Los taxis que puede solicitar el hotel son solo con pago en efectivo !
No nos hicieron la habitación en toda la estadía aún cuando dejamos el cartel que estaba para ello solicitando la limpieza y cuando reclamamos nos dijeron que había un cartel que decía que debíamos pedir en la recepción el servicio . Pésimo !

2026-05-15 • via Nuitee
M
Mamta • extended_group • in
8
2026-05-15 • via Nuitee
G
Geraldine • solo_traveller • us
9
2026-05-15 • via Nuitee
P
Philip • solo_traveller • gb
8
2026-05-14 • via Nuitee
M
Melody • solo_traveller • gb
8
I always know I will have a pleasant stay in this hotel
Pros:

Great location. Comfortable and quiet

2026-05-14 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-05-13 • via Nuitee
H
Hans • solo_traveller • nl
7
2026-05-12 • via Nuitee
L
Lindsay • solo_traveller • au
10
2026-05-12 • via Nuitee
D
Debbie • solo_traveller • il
8
Pros:

Excellent location, nice big room, good breakfast

Cons:

Dirty cups weren't roaches with refill of consumables. Bathroom needed some daily affection in a room with 4 people

2026-05-12 • via Nuitee
G
Gerald • couple • au
9
Très bien
Pros:

Le personnel. Près d’une bouche de métro. Grande chambre

2026-05-12 • via Nuitee
M
Michael • solo_traveller • gb
8
Great location outside Central London
Pros:

Lovely quiet location very close to underground station. The hotel is formed from 3 or 4 large old houses and has a certain old fashioned charm.

Cons:

Breakfast room was cramped and struggled to cater for the number of guests at peak times. When we went for a late breakfast they had run out of some items.

2026-05-11 • via Nuitee
M
Manfred13 • extended_group • de
7
Ein empfehlenwertes, zweckmäßiges Hotel für ein Wochenende in verkehrsgünstiger Lage
Pros:

Die verkehrsgünstige Lage des Hotels, nur wenige Minuten von der U-Bahnstation entfernt. Der wunsch nach moderner ausgestatteten Zimmern wurde erfüllt. Für meine Gruppe von 7 Personen wurde auch im Restaurant ( Frühstücksraum) ein Tisch reserviert. Das Personal dort war sehr freundlich und aufmerksam.

Cons:

Der Aufzug war noch defekt. Die sanitären Einrichtungen machen keinen guten Eindruck. Die Orientierung von der Reception zum Zimmer ist eine Herausforderung. Das Restaurantangebot am Ort ist überschaubar. ( Nur ein Pub )

2026-05-11 • via Nuitee
D
Dominique • solo_traveller • be
8
Pour et contre
Pros:

Super petit déjeuner literie confortable

Cons:

Le manque de nettoyage
Les poubelles étaient vidées tous les jours par contre pas de changement de tasse pour le café et pas de nettoyage sanitaire.

2026-05-11 • via Nuitee
D
Dimitrios • extended_group • gr
8
Pros:

location is good, close to the tube station, nice area of Hampstead. Little old but still cute, with the old English hotel character still around

Cons:

lift not working makes it challenging with luggage and in general more difficult for older/less fit people

2026-05-11 • via Nuitee
G
Glen • couple • gb
2
Disappointing, inconvenient and not good for my heart!
Pros:

Location

Cons:

Lifts not working and they only had a room on the 4th floor. Very long climb up to our room with heavy bags.

2026-05-11 • via Nuitee
D
Diane • solo_traveller • gb
10
Pros:

Great location, Fabulous breakfast.

Cons:

N/A

2026-05-10 • via Nuitee
E
Erwin • solo_traveller • at
5
2026-05-10 • via Nuitee
P
Peter • solo_traveller • de
8
Pros:

Lage, Zimmer, schönes Hotel, guter Service

Cons:

Duschvorhang

2026-05-10 • via Nuitee
R
radice • extended_group • it
7
Abbastanza buono l’ascensore non funzionava
Pros:

Si

Cons:

Lo stile old inglese

2026-05-10 • via Nuitee