Best Western Swiss Cottage Hotel

Hotels
•
Best Western
8.1 (3527 reviews)
4 Adamson Rd, Swiss Cottage , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.56
Several reviews mentioned that the hotel was dirty and not well maintained.
Service
9.03
Consistently praised for friendly and helpful staff.
Location
9.07
Multiple reviews emphasized the excellent location, close to public transport.
Room Quality
7.52
Rooms were described as spacious but some mentioned uncomfortable beds.
Amenities
8.05
Breakfast and overall hotel comfort noted in several reviews.
Value for Money
8.01
Reviews reflected the pricing as reasonable for the location.
Food and Beverage
8.06
Breakfast received positive mentions, though some found it a bit pricey.
Overall Experience
8.53
General sentiment was positive, but with some significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Convenient Location

Located just metres from Swiss Cottage London Underground Station, our charming Victorian town house offers a quiet yet convenient stay for our guests. Situated on a peaceful residential street outside London's Congestion Charge Zone, you can easily explore popular areas like Camden and Hampstead.

Unique En Suite Rooms

Individually decorated with Victorian furniture, each en suite room at Best Western Swiss Cottage Hotel exudes its own charm. Complete with modern amenities like a hairdryer, TV, and tea/coffee facilities, you'll enjoy a comfortable and memorable stay.

Stylish Bar/Lounge

Unwind in our stylish bar/lounge, adorned with antiques, a grand piano, and beautiful oil paintings. Perfect for a relaxing evening, this elegant space adds a touch of sophistication to your stay.

Experience the charm and comfort of our Victorian town house - book your stay at Best Western Swiss Cottage Hotel today!

Important information:

On street parking is available between 18:30 and 09:00 weekdays and between 13:30 on Saturday and 09:00 on Monday morning.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 3527 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
D
Denise • solo_traveller • it
8
2026-07-04 • via Nuitee
S
Samantha • family_with_children • au
7
Pleasant
Pros:

I liked the atmosphere about the place

Cons:

Some of the staff were a little rude

2026-07-04 • via Nuitee
P
Paul • solo_traveller • it
8
Una buona esperienza
Pros:

La struttura si trova in una buona posizione rispetto al centro cittadino e a pochi passi dalle fermate dei mezzi pubblici (metro e bus).

Cons:

Bella struttura ma datata e, a mio avviso, meriterebbe lavori esterni/interni.

2026-07-03 • via Nuitee
I
ivan • couple • gb
7
2026-07-03 • via Nuitee
L
lahmani • couple • fr
6
2026-07-03 • via Nuitee
L
lahmani • couple • fr
6
Pros:

L emplacement

Cons:

Vieillot, carreaux sales, toiles d araignées au plafond, lit étroit, surface de la chambre bien inférieure aux 15 mètres carrés annoncés , salle de bain à rénover . La rapport qualité prix est inacceptable

2026-07-03 • via Nuitee
H
Hans • couple • ch
7
Pros:

Gute Lage in ruhigem Quartier in nächster Nähe einer U-bahnstation. Reichhaltiges Frühstück.

2026-07-03 • via Nuitee
N
Nicholas • solo_traveller • gb
9
2026-07-03 • via Nuitee
E
Elizabeth R Hays • solo_traveller • us
7
Old beauty needs some love
Pros:

Excellent and attentive staff and fabulous location in quiet beautiful area, very close to the Tube

Cons:

It's tired and needs a lot of TLC but could FABULOUS!

2026-07-03 • via Nuitee
E
emilie • extended_group • fr
10
2026-07-02 • via Nuitee
P
paul • couple • gb
4
Fawlty Towers!
Pros:

Spacious room, clean bedroom

Cons:

Breakfast was a shambles
Dated and tired interior
Unprofessional staff
No ambience

2026-07-02 • via Nuitee
B
Bernadette • couple • at
10
Einfach praktisch und preiswert. Sehr freundliches Personal
Pros:

Das Frühstück-Personal und die Lounge

2026-07-02 • via Nuitee
M
Marco • family_with_children • ch
5
okay
Pros:

Lobby und Aufenthaltsraum war schön. Personal freundlich.

Cons:

Zimmer viel zu heiss. Unser Zimmer lag unter der Dachschräge und die Fenster konnten nicht gut geöffnet werden. Daher war es extrem heiss. Es war natürlich auch wetterbedingt sehr heiss, aber in diesem Zustand fast nicht zu ertragen.

2026-07-02 • via Nuitee
C
Chelsea • couple • gb
10
Perfect location, great price
Pros:

Perfect location, staff friendly and helpful

Cons:

Everything was as expected

2026-07-01 • via Nuitee
L
Larissa • couple • fr
9
2026-07-01 • via Nuitee
A
Amy • solo_traveller • gb
7
2026-07-01 • via Nuitee
V
veronica • family_with_children • gb
6
A reasonable stay
Pros:

Good Location

Cons:

Accommodation fine, room just needs updating

2026-06-30 • via Nuitee
C
Camille • extended_group • be
9
Pros:

Les deux dames de la réception étaient incroyablement gentilles ! Avec les grosses chaleurs, elles ont été au petit soin et ont remplis ma gourde d'eau glacée tous les jours ! La literie était très confortable, nous avions 3 ventilateurs à disposition dans la chambre.

Cons:

Pas de clim mais c'est peut-être à cause du fait que ça pourrait être un bâtiment assez ancien, et puis le personnel de l'hôtel n'y pouvait rien qu'il faisait extrêmement chaud à Londres lors de notre séjour. Donc pas vraiment de chose négative à dire sur ce séjour :)

2026-06-30 • via Nuitee
M
Myriam • solo_traveller • fr
2
Hôtel ok mais pas en été /pendant les périodes de canicule
Pros:

Deco et calme

Cons:

Pas de climatisation alors que c’était la canicule
Chambre étouffante à l’arrivée
Pas d’eau FROIDE Le robinet d’eau froide donnait de l’eau chaude !! Donc pas moyen de prendre une douche rafraîchissante

2026-06-29 • via Nuitee
D
debra • family_with_children • gb
9
2026-06-29 • via Nuitee