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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Solarium
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Electric vehicle charging station
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Indoor pool
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The 120 en suite rooms at our Victorian-style hotel are designed to a very high standard, ensuring a comfortable and memorable stay for our guests.
Leisure and Wellness Facilities
Enjoy our superb indoor leisure spa and state-of-the-art gym facilities, perfect for relaxation and staying active during your visit.
Award-Winning Dining Experience
Indulge in exquisite culinary delights at our on-site restaurant, recognized for its exceptional cuisine and impeccable service.
Book your stay now at our family-owned hotel in the heart of Llandrindod Wells and experience the perfect blend of elegance and comfort.
Pets:
Pets cost GBP 20 per room per night.
Child Policy Information:
Children under 16 years old, when sharing a room with 2 adults, are charged for food only.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for £5 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Car park
Show temperature couldn’t be adjusted from ridiculously hot to cool. South facing windows was like sleeping in a greenhouse. Telephone room doesn’t work instructions tell you to use your mobile and dial number for reception but nobody answers it.. not enough sockets to charge your phone iPad, et cetera. Socket also in the wrong place I not near the bed. Room is very poor condition with paint chipped off years ago. Wallpaper looks like somebody’s been sick on it. You look out of the window beneath you are four panes of broken glass. Duty manager was dismissive when I asked if he would come and look at the room to demonstrate the shower didn’t work. He said “I’m familiar with the room.I don’t need to see it.” when you pay £191 for a room you imagine it’s going to be good. This was without a doubt the worst HOTEL i’ve ever stayed at in this country.
Breakfast really good, plenty of choice, well presented, hot.
Enjoyed the leisure facilities
Rooms a little tired but adequate and very clean. Could have really benefited from air conditioning as the temperatures were exceptional
Location is beautiful and the staff were very helpful & friendly
Breakfast good though not great. Coffee machine produced very average coffee. Rooms very comfortable but no aircon and it was warm. Reception did provide me a fan so they were helpful. Location great. Good parking facilities. Dinner at the hotel was very good and good value.
Breakfast plentiful but quality average and coffee decidedly average from the machines. Rooms had no aircon and the shower in my room wouldn't go hot. Luke warm at best. I did ask for them to look at it but it seems there is nothing they can do. So it is a lottery in terms of which room you get and whether the hot water reaches yours. Some of the areas of the hotel look a bit tired.
Very good staff, beautiful decor, fantastic location, history of the building information was very interesting and a great night's sleep in a very comfortable bed..
Honestly nothing.
Excellent everything,
Cook bacon a little more
Booking in staff helpful
building and interior very tired and run down not quite what we expected for such a well known reputable hotel Breakfast was passable not very appetising
Room was clean and quiet. breakfast had good choices.
There was no bottled water in the room - which is pretty standard these days. and considering the hot weather it would have been good. There was only a small glass to use from the bathroom and only luke warm water to drink from the tap. I would have told the staff had they asked about my stay on check out.
Lunch and dinner was lovely. Staff were great - very friendly and helpful. The only thing I would do differently next time is to ask for a room which faces the rear of the hotel as the room we had faced the road and it was really noisy from the traffic from around 5am.
As above
No aircon and the room unbetable
Great facilities, friendly atmosphere and very helpful staff.
No air conditioning in the bedroom although because it was an old building we really didn’t expect any…it was just unfortunate we were in the middle of a heatwave!
Character / breakfast / location was good
The price difference between the week before and after our stay , also the heat of the room no fan provided
Nice bar
Rooms very dated
Staff were very friendly, hotel was clean and the location was good.
Decor was dull and dated. Breakfast below expectation.
In centre of town with loads of parking. Great food.
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