Metropole Hotel and Spa

Hotels
•
Classic British Hotels
7.5 (959 reviews)
Temple Street , Llandrindod Wells , GB
+44 1597 823700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Nice amenities
Cons:
Outdated rooms
Value for money issues
Cleanliness concerns

Categories

Cleanliness
7.25
The bathrooms had issues with cleanliness and slipperiness.
Service
8.25
Staff were friendly and helpful, providing good service overall.
Location
8.25
Conveniently located with lovely settings and views.
Room Quality
6.25
Rooms were outdated, very tired, and had heating issues.
Amenities
8.25
Amenities like the pool were well-maintained and pleasant.
Value for Money
6.25
Many guests felt it was expensive for the quality received.
Food and Beverage
8.25
Food quality was generally good; breakfast had variety to some extent.
Overall Experience
7.25
Mixed reviews, seemed to have both enjoyable and disappointing aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:09

Property Description

Luxurious Accommodation
The 120 en suite rooms at our Victorian-style hotel are designed to a very high standard, ensuring a comfortable and memorable stay for our guests.

Leisure and Wellness Facilities
Enjoy our superb indoor leisure spa and state-of-the-art gym facilities, perfect for relaxation and staying active during your visit.

Award-Winning Dining Experience
Indulge in exquisite culinary delights at our on-site restaurant, recognized for its exceptional cuisine and impeccable service.

Book your stay now at our family-owned hotel in the heart of Llandrindod Wells and experience the perfect blend of elegance and comfort.

Important information:

Pets:
Pets cost GBP 20 per room per night.

Child Policy Information:
Children under 16 years old, when sharing a room with 2 adults, are charged for food only.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

7.5
Based on 959 reviews
Cleanliness: 7.25
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 8.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 7.25
C
christine • couple • gb
9
We always love our time at The Metropole, good food, nice rooms,always a lovely stay.
Pros:

We love this litte town,lovely few days break,and an amazing train journey. The hotel is the icing on the cake! we have even been known to travel up for the day,just to have lunch in the very comfortable lounge after a nice walk. Mili our cockerpoo is always very welcome too,so 5 stars from us.

Cons:

The thing l didn't like was our stay coming to an end,but we have plans to come back soon!

2026-10-16 • via Nuitee
L
Linda • solo_traveller • gb
10
I did enjoy my stay
Pros:

Clean room with all facilities including a television good food for evening meal and breakfast ice big car park

Cons:

Room a little cold for me

2026-10-14 • via Nuitee
B
Brian • couple • gb
7
Great location with free onsite parking
Pros:

Good location and parking on site

Cons:

Building works to front of hotel in the bar/restaurant area were not screened off . Impact was extremely noisy and overpowering smell of strong glue which spoiled the dining experience.

2026-10-14 • via Nuitee
R
Richard • family_with_children • gb
7
The hotel stands majestically in Llandrindon Wells, its worth a visit.
Pros:

Buffet breakfast which was very good, noisy dining room due to have a very large party of coach tourists and they did not realise how loud they spoke, Over 70's age
Room was comfortable but window was difficult to open, it is a large hotel and this room was possibly on the agenda for a make over in due course. We dined in the restaurant on the first night from the 3 course menu, soup was good. food hot,
second night we chose the bar area and that was much quieter food served hot.

Cons:

The corridors were in need of redecoration and the lights in one lift had several bulbs out. Generally, it lacked good housekeeping and maintenance, which is again due to the team you employ - more staff, more input in these areas and better first impressions. The hotel has a fabulous history and this should be made more of. The staff we engaged with were very pleasant, the lounge area was far too large and more like a holiday camp reception - it needed to be cosier and more intimate. Its location is good, amazing car park when you are directed to it. Great place to take your dog- lovely walks.

2026-10-13 • via Nuitee
M
Michael • couple • gb
10
Great base to explore central Wales
Pros:

Great location and lovely staff

Cons:

Nothing really

2026-10-12 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Location was good,and the food in the hotel was very nice.

Cons:

The hotel was fine but unfortunately some other hotels and businesses in the town weren't doing very well with quite a few closed and up for sale.

2026-10-11 • via Nuitee
N
Neil • solo_traveller • gb
10
Pros:

Quiet room.
Parking is easy.
Near to cycle museum.
Good food in the restaurant

2026-10-11 • via Nuitee
R
Richard • solo_traveller • gb
6
Ok but perhaps not value for money.
Pros:

Good parking, lovely spa

Cons:

Bedroom really small . Bed itself even smaller.

2026-09-19 • via Nuitee
H
Hazel • couple • gb
8
It was fine, breakfast excellent
Pros:

Location in town. Good parking
Comfortable room

Cons:

Deco a little sad. Restaurant very dreary, could do with much lighter coat of paint

2026-09-14 • via Nuitee
M
Moona12 • solo_traveller • gb
8
Not bad! Would stay again
Pros:

The pool, the staff

Cons:

Bit dated

2026-09-14 • via Nuitee
P
Paul • extended_group • gb
8
2026-09-14 • via Nuitee
F
Freddy • extended_group • gb
8
2026-09-13 • via Nuitee
T
Tim • solo_traveller • gb
9
2026-09-12 • via Nuitee
H
Heather • solo_traveller • gb
8
2026-09-11 • via Nuitee
S
Stephen • couple • gb
9
Pros:

Good value well worth it

Cons:

Nothing to dislike

2026-09-11 • via Nuitee
T
Therese • couple • gb
6
2026-09-08 • via Nuitee
G
GILLIAN • couple • gb
9
VERY GOOD
Pros:

THE HOTEL

Cons:

RESTAURANT

2026-09-07 • via Nuitee
K
Kerry • couple • gb
10
2026-09-04 • via Nuitee
R
Roger • couple • gb
8
Decent hotel for a quick stay
Pros:

Perfect for my needs, a bit tired but clean and breakfast was good

2026-09-03 • via Nuitee
L
lady Tina • solo_traveller • gb
10
2026-09-01 • via Nuitee