NH Brussels Stéphanie

Hotels
NH Hotels
8.2 (1633 reviews)
Rue Jean Stas 32 , Brussels , be

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise from the street

Categories

Cleanliness
7.66
Guests mentioned issues with bathroom cleanliness and maintenance.
Service
9.13
Multiple reviews praised the helpful and friendly staff.
Location
8.67
The location is convenient with good access to public transport and local areas.
Room Quality
8.12
Rooms are spacious and comfortable, though some cleanliness improvements noted.
Amenities
7.65
Some amenities like the breakfast were criticized for being limited.
Value for Money
8.11
Good price-quality ratio for a hotel in this location.
Food and Beverage
7.66
Breakfast options received mixed reviews regarding quality and variety.
Overall Experience
8.63
Guests generally enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:49

Property Description

Central Location in Avenue Louise Shopping District
NH Stephanie is ideally situated in the heart of the bustling Avenue Louise shopping district, just a stone's throw away from Louise Metro Station.

Modern Rooms and Cozy Bar
Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Unwind at our cozy bar featuring a fireplace and a selection of Belgian beers.

Convenient Amenities and Nearby Attractions
With free WiFi, air conditioning, and wooden floors, NH Stephanie ensures a convenient and pleasant stay. Explore nearby attractions such as the Magritte Museum and Brussels-South Train Station, both within walking distance.

Book your stay at NH Stephanie now for a delightful experience in Brussels!

Important information:

For special requests, please contact the hotel directly. Guests can request smoking rooms upon arrival. They are subject to availability and need to be confirmed by the hotel. The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of Eur €25 per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 110
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1633 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
A
Artur solo_traveller gr
8
Slightly cheaper than nearby 5-star hotels like Witcher, though overpriced for what it offers.
Pros:

Comfortable room with bedding and separate desk area, quite spacious for its meters. Good location on the outskirts of the center circle of Brussels, close to the metyyro and fast way to get to the airport via Midi train station. Close vicinity to Regus Busienss Center if you meeting is there.

Cons:

First hickup was arrving late in the night and facing an issue of the lack of room service. Had to run quickly to find an open restaurant nearby. HOtel offers only a small internal self-service shop, which is overall disappointing for a 4-star hotel. Breakfast was very limited, missing classical elements of the English/Continental types, like bacon, mushroom etc.

2026-02-13 via Nuitee
E
Eva family_with_children be
9
Pros:

LOCATION EXCELLENT
ROOM VERY SATISFYING

Cons:

THAT THE MINI-FRIDGE TEMPERATURE WAS ONLY GOOD FOR DRINKS BUT NOT, FOR INSTANCE, FOR A YOGURT

2026-02-12 via Nuitee
C
christophe solo_traveller fr
5
Pour une nuit
Pros:

en voyage d'agrément pour une nuit seulement, cela suffit pas plus

Cons:

à l'enregistrement, on vous fait choisir votre chambre sur plan, ce qui en apparence est une bonne chose. la réalité est tout autre puisque on vous attribue une autre chambre alors que je suis rentré à l'hôtel beaucoup pus tard que le check in.
Le petit déjeuner est correct, mais n'est pas digne d'un 4 étoiles.
La propreté de la chambre aurait mérité plus de soin (cheveu, contour lavabo bouche VMC) toujours en se basant sur un 4 étoiles
Petit lieu de détente à l'entrée de l'hôtel pas agréable (demanderait plus d'intimité avec de belles jardinières fleuries)

2026-02-12 via Nuitee
A
Annemieke solo_traveller nl
8
2026-02-09 via Nuitee
E
Evlampios extended_group gr
9
2026-02-09 via Nuitee
C
CARLOS JAVIER solo_traveller es
10
2026-01-31 via Nuitee
D
Davy couple be
10
2026-01-30 via Nuitee
S
Steve solo_traveller be
9
2026-01-30 via Nuitee
R
Ruth family_with_children us
8
2026-01-28 via Nuitee
B
Bas extended_group nl
8
2026-01-27 via Nuitee
A
Altan solo_traveller tr
10
2026-01-27 via Nuitee
C
Ch couple be
10
2026-01-25 via Nuitee
S
SandraCasanova solo_traveller es
8
Pros:

Los empleados son todos muy amables. La hora del desayuno y del check out estupendos

Cons:

El baño era más antiguo con bañera en vez de plato de ducha como pedimos.

2026-01-25 via Nuitee
M
Mourad extended_group fr
7
Pros:

La chambre confortable

Cons:

Petit déjeuner moyen

2026-01-25 via Nuitee
K
K403XFkarenc Family
10
Perfect for a city break
Pros:

Lovely hotel close to city centre & transport links if you don’t fancy walking. Room was clean and had tea/coffee making facilities. We were on 2nd floor and were not disturbed at night as we faced a quiet road. Breakfast was lovely with plenty of options. It’s buffet style so we were well able to fill up for the day. There are plenty of places nearby to eat if you don’t want hotel breakfast, but you’d probably end up paying more.
Reception staff were lovely and helpful, giving us travel advice (and a handy map). We needed a reasonably priced clean, friendly base to be able to do a city break and this was perfect.

2026-01-23 via Tripadvisor
Z
Zahra couple be
9
Pros:

Personnel cordial et professionnel

2026-01-23 via Nuitee
J
Jemma couple gb
10
Clean hotel and friendly staff
Pros:

The hotel was very clean and beautifully presented. They allowed us to check in early and even gave us a complimentary upgrade to include breakfast on our stay. The breakfast was exemplary with lots of fresh options and they even had oat milk loaded in the machine so my friend was able to have her morning latte. Every staff member we spoke to was polite and ready help. We have absolutely no complaints.

2026-01-22 via Nuitee
C
Caroline couple gb
8
2026-01-22 via Nuitee
N
Ndaywel solo_traveller cd
7
2026-01-21 via Nuitee
G
Gabriele couple it
8
2026-01-20 via Nuitee