NH Brussels Stéphanie

Hotels
•
NH Hotels
8.2 (1712 reviews)
Rue Jean Stas 32 , Brussels , be

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise from the street

Categories

Cleanliness
7.66
Guests mentioned issues with bathroom cleanliness and maintenance.
Service
9.13
Multiple reviews praised the helpful and friendly staff.
Location
8.67
The location is convenient with good access to public transport and local areas.
Room Quality
8.12
Rooms are spacious and comfortable, though some cleanliness improvements noted.
Amenities
7.65
Some amenities like the breakfast were criticized for being limited.
Value for Money
8.11
Good price-quality ratio for a hotel in this location.
Food and Beverage
7.66
Breakfast options received mixed reviews regarding quality and variety.
Overall Experience
8.63
Guests generally enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:49

Property Description

Central Location in Avenue Louise Shopping District
NH Stephanie is ideally situated in the heart of the bustling Avenue Louise shopping district, just a stone's throw away from Louise Metro Station.

Modern Rooms and Cozy Bar
Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Unwind at our cozy bar featuring a fireplace and a selection of Belgian beers.

Convenient Amenities and Nearby Attractions
With free WiFi, air conditioning, and wooden floors, NH Stephanie ensures a convenient and pleasant stay. Explore nearby attractions such as the Magritte Museum and Brussels-South Train Station, both within walking distance.

Book your stay at NH Stephanie now for a delightful experience in Brussels!

Important information:

For special requests, please contact the hotel directly. Guests can request smoking rooms upon arrival. They are subject to availability and need to be confirmed by the hotel. The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of Eur €25 per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 110
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1712 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
M
Manda Serge • couple • be
10
Hôtel charment et séjour agréable.
Pros:

L’emplacement du lieu, l’accueil et l’hôtel était magnifique.

Cons:

Aucun point négatif.

2026-05-09 • via Nuitee
M
Manolo • couple • it
7
Buon hotel in posizione comoda
Pros:

Ottima posizione in quartiere tranquillo.
Camera spaziosa e silenziosa.

Cons:

Anche se pulito era molto polveroso.
Alla reception non sono stati molto chiari su i prezzi della lavanderia,

2026-05-06 • via Nuitee
D
DIANA • extended_group • ee
9
Pros:

Все соответствовало описанию номера. При отказе от уборки давали ваучер на напиток, немного непонятно почему на двоих гостей был только 1 напиток, или мы не поняли. Завтрак был качественный, персонал все время дополнял продукты.

Cons:

В номере была капсульная кофе машина, но для любителей чая, этот аппарат был неудобен.

2026-05-05 • via Nuitee
S
Snober • extended_group • gb
8
Nice hotel
Pros:

Property was clean breakfast was good

Cons:

Cleaner forgot to clean the room on one day so we came back to towels in the tub. The shower was not a good one. Three of us in a room and one bathrobe was provided. Asked for more robes twice was finally told as end of the week they had run out.

2026-05-05 • via Nuitee
A
Andrew • extended_group • gb
10
Excellent hotel in a quiet street of Brussels, within walking distance of the tourist area and metro
Pros:

Lovely hotel, staff amazing, very friendly, always very helpful and efficient especially at breakfast. Room good, clean and quiet. Appreciated the coffee machine and an excellent breakfast to start the day. Also very good restaurants nearby for eating an eveing meal.

Cons:

For a senior adult the bath and shower difficult to access. Maybe needs updating.

2026-05-05 • via Nuitee
S
Stefanie • couple • at
5
Lage ist nicht schlecht und Personal war freundlich.
Pros:

Der Bereich für das Essen war sehr schön

Cons:

An dem Bettlaken war an der Seite ein große gelb-orangener Fleck und die Möbel waren nicht wirklich gereinigt. Unsere Badetücher wurden nach dem ersten Tag entfernt und nur noch zwei kleine Handtücher wieder zur Verfügung gestellt. Davon waren wir nicht sehr begeistert.

2026-05-04 • via Nuitee
D
Didier • couple • fr
10
Pros:

Ok

2026-05-04 • via Nuitee
A
augusto giuseppe • solo_traveller • it
5
Pros:

Quasi nulla

Cons:

Hall spoglia e scadente per un tre stelle

2026-05-03 • via Nuitee
A
Adriana • couple • ar
10
Pros:

Muy amplias la habitación y limpia. Tiene frigobar y cafetera. El personal muy amable. La chica que nos atendió en recepción hablaba en español y nos supo informar todo lo que le preguntamos de forma muy cordial. Nos encantó la estadía.

2026-05-01 • via Nuitee
D
Domenico • couple • fr
8
Je me suis trompé sur les standards de NH
Pros:

L’emplacement

Cons:

J’ai passé 4 nuits dans cet hotel et nous avons pris le petit déjeuner le premier jour mais la qualité de celui-ci étant médiocre nous n’avons pas renouvelé l’expérience
Au check out le réceptionniste est allé vérifier en salle que je lui avais bien dit la vérité : HONTEUX

2026-04-29 • via Nuitee
E
Evangeline • couple • gb
10
Exactly what I was looking for, for a wonderful weekend in Brussels.
Pros:

Wonderful facilities , friendly an helpful staff, sustainable practices, clean, excellent location.

Cons:

Nothing, it was great.

2026-04-27 • via Nuitee
M
Matthias • couple • de
8
2026-04-26 • via Nuitee
H
Hans • couple • nl
9
Uitstekend hotel in Saint Gilles
2026-04-25 • via Nuitee
Y
yann • solo_traveller • ch
7
OK
Pros:

Quartier sympa. Hotel fonctionnel et confortable à défaut d'être charmant.

Cons:

Il y a des rues animées pas très loin, et donc parfois des groupes de fêtards qui passent sous les fenêtres. J'avais demandé une chambre dans les étages, donc je n'ai pas été beaucoup dérangé. Mais sur deux soirs, l'un était clairement animé. L'autre pas du tout.

2026-04-23 • via Nuitee
H
Helen • couple • nl
9
2026-04-22 • via Nuitee
X
Xus • couple • es
9
2026-04-21 • via Nuitee
H
Hannah • couple • gb
8
2026-04-20 • via Nuitee
M
Martin • couple • sk
10
2026-04-18 • via Nuitee
T
Tshim • couple • be
10
2026-04-16 • via Nuitee
N
Neringa • extended_group • es
10
2026-04-15 • via Nuitee