NH Brussels Stéphanie

Hotels
NH Hotels
8.2 (1680 reviews)
Rue Jean Stas 32 , Brussels , be

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise from the street

Categories

Cleanliness
7.66
Guests mentioned issues with bathroom cleanliness and maintenance.
Service
9.13
Multiple reviews praised the helpful and friendly staff.
Location
8.67
The location is convenient with good access to public transport and local areas.
Room Quality
8.12
Rooms are spacious and comfortable, though some cleanliness improvements noted.
Amenities
7.65
Some amenities like the breakfast were criticized for being limited.
Value for Money
8.11
Good price-quality ratio for a hotel in this location.
Food and Beverage
7.66
Breakfast options received mixed reviews regarding quality and variety.
Overall Experience
8.63
Guests generally enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:49

Property Description

Central Location in Avenue Louise Shopping District
NH Stephanie is ideally situated in the heart of the bustling Avenue Louise shopping district, just a stone's throw away from Louise Metro Station.

Modern Rooms and Cozy Bar
Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Unwind at our cozy bar featuring a fireplace and a selection of Belgian beers.

Convenient Amenities and Nearby Attractions
With free WiFi, air conditioning, and wooden floors, NH Stephanie ensures a convenient and pleasant stay. Explore nearby attractions such as the Magritte Museum and Brussels-South Train Station, both within walking distance.

Book your stay at NH Stephanie now for a delightful experience in Brussels!

Important information:

For special requests, please contact the hotel directly. Guests can request smoking rooms upon arrival. They are subject to availability and need to be confirmed by the hotel. The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of Eur €25 per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 110
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1680 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
D
Di Dio extended_group it
8
Pros:

La struttura è in una bella zona, ci sono tanti ristoranti e bar vicino. I letti erano comodi e la stanza abbastanza pulita. Sofia, la ragazza della reception è stata davvero gentile!

Cons:

Niente

2026-04-10 via Nuitee
M
Mariana couple gb
8
2026-04-08 via Nuitee
R
Renate solo_traveller de
6
2026-04-07 via Nuitee
C
carlos couple fr
7
2026-04-06 via Nuitee
M
Martin couple ar
7
2026-04-06 via Nuitee
D
David couple be
10
2026-04-06 via Nuitee
C
clementi couple it
8
Ottimo soggiorno per un weekend
Pros:

Posizione centrale, a circa 20 minuti a piedi dal centro città e dalla stazione Zuid-Midi.
La colazione aveva abbastanza offerta di prodotti dolci e salati. La camera ampia e pulita

Cons:

Non c'era la doccia ma una vasca da bagno con uno sportello abbastanza piccolo per cui tendeva a bagnarsi il pavimento dopo la doccia

2026-04-05 via Nuitee
E
EAGeneve solo_traveller ch
8
Quiet, helpful staff, comfortable room. Good location for work or leisure.
Pros:

Excellent location, central but quiet. The room was large and agreeable, with good storage space, although it could do with a bit of refreshing, especially the bathroom. Very comfortable bed.
Good breakfast buffet, with fresh bread and plenty of savoury/sweet choices.

Cons:

The decoration/fixtures could do with some updating.

2026-04-02 via Nuitee
F
florsalvarezza NONE
6
not a good experience
Pros:

the hotel has a service does not qualify as 4 stars.
Here is a list of part of my complaints:
No power outlets in the room
Toilet flushing not working properly
elevators not working properly
breakfast:
The bread at is TERRIBLE, and this is a country with fantastic bread.
same with cheese, one cut variety, poor and cheap
cold cuts the same
fruit: a fruit salad that looks dead
the toaster is broken and covered with foil
Poor state of the rooms (please have a look at the curtains, you should see them closed)
Toilet paper unacceptable for any kind of hotel
the shower distributor does not work we had to use the bath plug to temporarily "fix" it so we could take showers.

2026-03-30 via Tripadvisor
J
Javier couple es
4
Pros:

Nada en especial

2026-03-29 via Nuitee
A
Antonia extended_group es
8
2026-03-29 via Nuitee
A
Alejandra couple es
8
Pros:

El personal muy amable y atento

Cons:

Renovar algunas partes del hotel

2026-03-27 via Nuitee
M
Markus couple de
8
Toller Aufenthalt im stadtzentralen Hotel.
Pros:

Tolle Lage in der Innenstadt von Brüssel, sehr nette Mitarbeitende im Hotel.

Cons:

Die Zimmer sind etwas in die Jahre gekommen, aber alles war funktionell.

2026-03-26 via Nuitee
P
Paola solo_traveller us
8
2026-03-24 via Nuitee
F
Foad couple fr
9
2026-03-24 via Nuitee
C
Carmen solo_traveller es
10
2026-03-23 via Nuitee
C
caroline solo_traveller gb
8
2026-03-21 via Nuitee
P
Pedja couple ba
8
Pros:

Clean, comfortable, spacious room, great and peaceful location, polite reception staff.

2026-03-20 via Nuitee
J
Jordi couple nl
5
2026-03-20 via Nuitee
S
Sajeev family_with_children de
9
2026-03-19 via Nuitee