Grand Hôtel Bristol By Stay Collection

Hotels
7.8 (4464 reviews)
7 place de La Gare , Colmar , fr
+33 3 89 23 59 59

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Breakfast options
Cons:
Cleanliness issues
Outdated rooms
Poor value for money

Categories

Cleanliness
6.75
Numerous reviews indicate issues with cleanliness and upkeep.
Service
9.52
Mixed reviews; staff were described as helpful in some instances.
Location
10
Convenient location near the train station was frequently praised.
Room Quality
6.71
Many reviews highlighted that rooms were old and not well-maintained.
Amenities
8.24
Amenities were insufficient, with some guests mentioning a lack of basic items.
Value for Money
6.2
Reviewers felt the hotel did not provide good value compared to its pricing.
Food and Beverage
7.75
Breakfast had positive reviews, but overall food options were limited.
Overall Experience
7.24
A significant number of guests expressed dissatisfaction, primarily regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:58

Property Description

Luxurious Accommodation
Grand Hôtel Bristol offers air-conditioned rooms with a blend of traditional and contemporary decor, featuring modern amenities like flat-screen TVs, free WiFi, and private bathrooms.

Relaxation and Wellness
Guests can unwind at the fitness and spa centre, enjoying sauna, hammam, and rejuvenating massage treatments after a day of exploring Colmar.

Culinary Delights
Indulge in traditional Alsace dishes and regional wines at L'Auberge Brasserie, complemented by a daily buffet breakfast offering a choice of lounge or in-room dining.

Experience the charm of Colmar at Grand Hôtel Bristol, where luxury meets convenience. Book your stay now for an unforgettable experience.

Important information:

Please note that The spa center is only accessible on reservation.

All the rooms in our establishment - even in the same category - are different in their configuration, layout and furnishing. We therefore inform you that the photographs of the rooms presented on the site when selecting your room may not correspond, in the chosen category, to the room that will be allocated to you during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4464 reviews
Cleanliness: 6.75
Service: 9.52
Location: 10
Room Quality: 6.71
Amenities: 8.24
Value for Money: 6.2
Food and Beverage: 7.75
Overall Experience: 7.24
S
Stephan • extended_group • de
10
2026-08-08 • via Nuitee
M
Matthew • solo_traveller • gb
8
Très agréable
Pros:

Perfectly located for the station. The hotel has had some love and refurbishment in the public areas. A good breakfast in a characterful bistro room. Very warm and helpful staff made this a great stay.

Cons:

It's a bit of a walk into the historic centre, so be prepared. My room was rather basic but very acceptable for the price.

2026-08-08 • via Nuitee
P
Poccianti • couple • it
9
Pros:

Accogliente e pulito, posizione ottima

2026-08-08 • via Nuitee
R
Ruslan • couple • uz
7
2026-08-08 • via Nuitee
S
Svend • solo_traveller • ca
4
Pros:

Location is good. The self service luggage storage facility is very good.

Cons:

Things are run down, small, old fashion dekoration.

2026-08-08 • via Nuitee
F
Frederico • couple • br
6
No geral, ok se você não tem problemas de alergia a cigarro.
Pros:

Localização excelente.

Cons:

Quartos com cheiro forte de cigarro, apesar de avisos de não fumante.

2026-08-08 • via Nuitee
P
Popescu • solo_traveller • gb
8
2026-08-08 • via Nuitee
S
sergio • couple • it
7
2026-08-08 • via Nuitee
M
MIHOKO • extended_group • jp
8
コルマール観光には便利
Pros:

観光の旧市街は駅から少し歩くのですが、ホテルが駅のすぐ前なので便利でした。
お部屋も広くのんびりと過ごせました。

Cons:

レストランやお店は旧市街の方にに多くあるので、歩けない距離では無いのですがちょっと面倒でした。

2026-08-08 • via Nuitee
D
Dalia • extended_group • es
1
2026-08-08 • via Nuitee
J
jianan • couple • nl
9
2026-08-08 • via Nuitee
J
James • couple • gb
4
Disappointing
Pros:

Comfy bedrooms and helpful staff

Cons:

Decor was tired, carpets weren’t necessarily clean. It is also quite a walk from town.

2026-08-08 • via Nuitee
H
Houtman • couple • nl
4
Een grote teleurstelling
Cons:

De bar was dicht. Het restaurant was dicht. De beloofde parkeerplaats was vol. De eenpersoonsbedden waren er opeens niet meer. Kleine dingen waren kapot. Het was er een dooie boel. Het terras was dicht. Het personeel vertelde dat ze de manager al vaker hebben geattendeerd op de teleurstellingen die wij hebben ervaren, maar dat de manager er niets aan doet.

2026-08-07 • via Nuitee
M
Maria Faustina • solo_traveller • it
5
Carino, ma non torneremo
Pros:

Ristorante buono e colazione molto varia.

Cons:

Camere vecchie, in una delle camere (n. 312) alle ore 22,30 si è intasato il wc, facendo trasbordare l'acqua e rendere impraticabile l'utilizzo. Informando il portiere di notte ci è stato proposto di utilizzare un bagno al piano superiore. La nostra fortuna è stata avere due camere vicine e abbiamo utilizzato lo stesso bagno. Alla mattina al checkout quando abbiamo fatto presente il problema non si sono preoccupati più di tanto del problema. Nessun rimborso visto che fanno pagare entro il giorno prima dell'arrivo.

2026-08-07 • via Nuitee
D
Durdu • couple • tr
9
2026-08-07 • via Nuitee
A
Alba • couple • es
8
2026-08-07 • via Nuitee
Y
Yunus • couple • tr
9
2026-08-07 • via Nuitee
M
Marcello • solo_traveller • it
7
Colmar old city
Pros:

La posizione, la camera era confortevole, un plus in bagno la presenza del bidet , cosa eccezionale per la Francia

Cons:

La colazione troppo costosa come extra

2026-08-07 • via Nuitee
C
Csaba • extended_group • at
4
90’s up close
Pros:

The staff was nice.

Cons:

I don't know when it got the 4 stars, but it must have been around the end of the 90s. The rooms haven't been renovated since then. Our rooms overlooked the inner courtyard, where the air conditioning pipes were. A very depressing sight.

2026-08-07 • via Nuitee
L
Leonie • solo_traveller • de
7
Pros:

Gute Lage direkt am Bahnhof. Ausreichende Ausstattung für einen Städtetrip. Das Personal an der Rezeption war sehr freundlich.

Cons:

Im Zimmer hat es nach Rauch gerochen (vermutlich handelt es sich um eine ehemaliges Raucherzimmer und der Rauch hängt noch im Teppichboden usw.) und der Vorhang hatte Flecken, in der Dusche war etwas schimmel - eventuell weil der Filter der Lüftung mal wieder gereinigt werden sollte?

2026-08-07 • via Nuitee