Derby Midland Hotel, BW Signature Collection

The hotel is close to Derby Train Station and it’s an easy walk into Derby City Centre as well.
Only downside was the lift was out off order and it was my wife staying and she has health problems which made it a bit hard fir her to get to her room but apart from that she said she will use the Hitel again.

The lifts were out of service. And after booking a suite initially the whirlpool bath wasn’t working either (but luckily they got this fixed before check in!)
The reception was unattended for a majority of the time so when we ordered food there was nobody to direct the driver. When we requested towels there weren’t enough staff so we had to go down to reception.
The towels - several holes and look like they’ve had them for several years.
The bed - four poster which looks nice, however it will creak and it super noisy. Breathe a little heavy and it’s creaking.
Overall, would not go back.

Excellent value for money for the price i paid (£35) for an overnight stay. As i needed to catch an early train from derby the next day.the bathroom had a bath and a seperate shower,with plenty of room.the main bedroom was very large with plenty of storage space, as well as having fitted wardrobes as well.

I have read some reviews before booking and hoped I will be a lucky one. It is a 4 start hotel right?I sadly have to confirm that the cleanliness was the worse. Our hotel room furniture was so dusty and the bathroom was dirty, probably not cleaned at all after the previous quest. I went to ask for some wipes so I could clean it myself and feel like it is really clean. The receptionist was probably used to this request as she didn't really say anything, just handed me the wipes. I wish I took some pics of the bathroom too but realised after cleaning it. Having shower was chalanging as there was hardly any water coming out of the shower head and the temperature was changing on its own. I don't mind old fashioned places but I do care about places being clean.

Valur for money, loveky and beautiful hotel, staff was so polite and helpful

A very pleasant stay, although some of the decor is in need of a refresh. Room was a decent size which you don’t often find these days without having to pay extra. Bed was really comfy and fan was welcome however couldn’t locate the hair dryer, not sure if this was me not looking in the right place or there wasn’t one provided, I would have expected a room with an iron & ironing board would have a hair dryer, would definitely stay again

Stay was ok English breakfast was cold no fried eggs available so had to have scrambled or wait for to fry some more didn’t want to hold up the queue so had scrambled

It's location next to the rail station was excellent. The hotel was clean and tidy as well. I was disappointed that I was awoken at 9am with two maintenance men wanting to repair a broken window in the room. I feel once you had let a room to a customer this was not satisfactory as that was well before check out time, and as I say I was still asleep.

Excellent value-for-money stay, right at centre of town. For short stayers like us, I doubt one can find another more convenient place to visit Derby, watch football at Pride Park, and take in the wonderful town! Right next to the new and clean Derby Rail Station!

Period property. Good location next to the railway station yet still very quiet night's sleep. Comfy bed and plenty of hot water. The evening meal was a little disappointing.

Excellent in every way. Friendly staff, available facilities and a 24 hour bar, Had a great night’s stay !

Disappointed that our 'double room' is not the double you would expect. The bed is probably a 3/4 double and one side is against the wall. Apparently there are several rooms like this described as a 'Cosy Double'. It's wrong this isn't made clear on booking and also wrong when I made this point to Reception I was given the brush off.

This was a good hotel with a good room. Best hotel room sleep for a while, good TV , bathroom etc etc.

Note that parking outside on road is free from 6pm - 8am otherwise use their car park for a hefty £8. Also breakfast paid for in advance was around £10 or a hefty £15 on the day ! I would be happy to stay here again.

Toilet didn’t work and the room was cold as the heater was faulty. Otherwise, nice and quiet and enjoyable stay. Bed is comfy and lovely bathroom.

A lovely Christmas stop over...clean, comfortable and cosy.

Good location, rooms clean, bathroom a little dated but functional

Smoking room allocated not hotel policy room obviously not checked.

Dining plans confusing and unacceptable

Menu very poor

Some staff not very conversant in English

Ar perki g ery difficult to find

Lovely grand old hotel - tastefully furnished and helpful staff. Room was spacious and fully equipped - very comfortable. Could not fault it - and very reasonable rates. Me and our dog loved access to the lovely garden - specially magical all lit up at night. Can’t wait to stay again.

Beautiful hotel, friendly hotel. Would definitely recommend and stay again.

Good location, nice building and bar. Good sized rooms. Good facilities.

Wasn't informed about room service requiring a credit card so a cheeky room service turned into go down and get it myself.
I've experienced friendlier staff but in no way rude.

Would stay again