Super 8 by Wyndham Lancaster

It was ok.

The

Very friendly office staff.
Room was clean enough.
Toilet valve was sticking and had to be manually triggered.
TV had a 1980's lack of definition in the flat screen.
Pool was not operational.
Parking was great, right in front of my door.

Breakfast was very poor.
no selections, warm milk, one cereal. pool not operational, wifi slow and disconnects all the time.
Floor has not been scrubbed in a long time. Socks were soiled after not wearing shoes in room. Had to wear shoes continuously.

Cigarette burns in bedding of a nonsmoking room.

During check in, I use the check area rest room and noticed a roach quickly crawling to hide...that gave me pause from the beginning.

The web site offered late checkout, but the receptionist informed me that was not the case and see how the hotel was being manages...I rescinded that idea anyway.

I had to re-key the door key several times.

Bathtub had cigarette burns as if it was a smoker's room and I requested non-smokers.

Sheet/spread and comforter had what arrears to be cigarette burns through them.

Pool "Falsely" advertised with an awesome image and a great selling point for staying there, but not available.

Great location for food and access to Lancaster itself...This hotel has great possibilities!

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Easy check in.

My stay at Super 8 Lancaster wasn't as good as I had hoped for. The reason why we booked this hotel was for the amminaty such as a working pool. When traveling with children they needed something to do while the adults prepared for the upcoming event. Needless to say they didn't have a working pool and there website showed a beautiful working pool. I inquired about the pool and all I got was an I'm sorry. Nevertheless I will not be staying at this hotel again anytime soon

I was surprised at the cleanliness of the room and bathroom and the staff was very nice

Everything was great except the one front desk lady is very rude! All the rest were nice and stay was quiet.

Always stay here when I come to Lancaster. Staff is very friendly and polite.

could have been cleaner

it was a nice stay until me and my bf had a neighbor who was throwing stuff at the walls and beating on hus girl bc he caught her cheating . overall nice stay .

The front desk was really nice and breakfast had a decent selection, the room had burn holes in the blankets but I got a smoking room so that was expected

I had two roaches run across my nightstand on my three night stay. There was an old blood stain on the bed sheets. The shower and sink drained very slowly. I had to ask for more Kleenex and toilet paper.

Great location for food and shopping,very clean , if ever traveling in this direction we will check in again.

One of our rooms had bugs which one of my employees was bitten by. I told the night manager and he apologized. After we checked out a Manager called me claiming we had taken a hand towel and was going to charge us for it. I explained what I had told the night manager, she dismissed it saying she only saw one black ant in the room. She was more concerned about a $5.00 towel than the bug incident. We will not be staying at this hotel again.

Everything was clean and tidy. I enjoyed my stay here.

Room and bath were clean.